emergency towing Hyundai Ioniq Electric 2019 Owner's Manual - RHD (UK, Australia)

What to do in an emergency
In case of an emergency whilst driving .............6-2
Hazard warning flasher ........................................6-2
If the vehicle stalls whilst driving..................................6-2
If the vehicle stalls at a crossroad or crossing .........6-2
If you have a flat tyre whilst driving ...........................6-3
If the vehicle will not start ...................................6-4
If the vehicle doesn't turn over or
turns over slowly .............................................................6-4
Jump starting (12V battery) .................................6-4
If the vehicle overheats ........................................6-8
Tyre Pressure Monitoring System (TPMS) ........6-9
Check tyre pressure .........................................................6-9
Tyre pressure monitoring system ...............................6-10
Low tyre pressure telltale.............................................6-11
Low tyre pressure position and
tyre pressure telltale ......................................................6-11
TPMS (Tyre Pressure Monitoring System)
malfunction indicator .....................................................6-12
Changing a tyre with TPMS .........................................6-13
If you have a flat tyre ........................................6-15
With Tyre Mobility Kit (TMK) .......................................6-15
Towing ...................................................................6-22
Towing service .................................................................6-22
Removable towing hook ................................................6-23
Emergency towing ..........................................................6-24
6

6-4
What to do in an emergency
If the vehicle doesn't turn over
or turns over slowly
Be sure the gear is in P (Park). Thevehicle starts only when the gear is
in P (Park).
Check the 12-volt battery connec- tions to be sure they are clean and
tight.
Turn on the interior light. If the light dims or goes out when you operate
the starter, the battery is drained.
Do not push or pull the vehicle to
start it. This could cause damage to
your vehicle. See instructions for
"Jump Starting" provided in this
chapter. Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
Hydrogen is always pres- ent in battery cells, is
highly combustible, and
may explode if ignited.
Keep batteries out of
reach of children.
(Continued)
WARNING

6-20
What to do in an emergency
7. Plug the compressor power cord (3) into the vehicle power outlet.
8. With the POWER button in the ON position, switch on the compres-
sor and let it run for approximately
5~7 minutes to fill the sealant up
to proper pressure. (Refer to the
Tyre and Wheels, chapter 8).
The inflation pressure of the tyre
after filling is unimportant and will
be checked/corrected later.
Be careful not to overinflate the
tyre and stay away from the tyre
when filling it. 9. Switch off the compressor.
10. Detach the hoses from the
sealant bottle connector and
from the tyre valve.
Return the Tyre Mobility Kit to its
storage location in the vehicle.
Distributing the sealant
11. Immediately drive approximately 4~6 miles (7~10 km or about 10
minutes) to evenly distribute the
sealant in the tyre.
Do not exceed a speed of 50 mph
(80 km/h). If possible, do not fall
below a speed of 12 mph (20 km/h).
Whilst driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
Do not attempt to drive your
vehicle if the tyre pressure is
below 29 psi (200 kpa). This
could result in an accident due
to sudden tyre failure.
CAUTION
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6-22
What to do in an emergency
Towing service
If emergency towing is necessary,
we recommend having it done by a
HYUNDAI authorised repairer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T T
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OAE066018 Dolly
Dolly
Do not tow the vehicle with the
front wheels on the ground as
this may cause damage to the
vehicle.
Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
CAUTION
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6-23
What to do in an emergency
6
When towing your vehicle in an
emergency without wheel dollies:
1. Whilst depressing the brake pedalshift to the N (Neutral) position
and turn the vehicle off. The
POWER button will be in the ACC
position.
2. Release the parking brake.
Failure to shift to N (Neutral) may
cause internal damage to the vehi-
cle.Removable towing hook
1. Open the tailgate and remove the towing hook from the tool case.
The tool case is placed under the
luggage tray.
2. Remove the hole cover by press-ing the lower part of the cover on
the bumper.
3. Install the towing hook by turning it clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
NOTICE
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■Front
■Rear

6-24
What to do in an emergency
Emergency towing
If towing is necessary, we recom-
mend you have it done by a
HYUNDAI authorised repairer or a
commercial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.Always follow these emergency tow-
ing precautions:
Whilst depressing the brake pedal
shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steering system
will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force. Use a towing cable or chain less
than 5 m (16 feet) long. Attach a
white or red cloth (about 30 cm (12
inches) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during tow-
ing.
Before towing, check the reduction gear for fluid leaks under your vehi-
cle. If the reduction gear fluid is
leaking, flatbed equipment or a tow-
ing dolly must be used.
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6-25
What to do in an emergency
6
To avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
Do not use the towing hooks
to pull a vehicle out of mud,
sand or other conditions from
which the vehicle cannot be
driven out under its own
power.
Limit the vehicle speed to
10 mph (15 km/h) and drive
less than 1 mile (1.5 km) when
towing to avoid serious dam-
age to the reduction gear.
CAUTION