emergency towing Hyundai Ioniq Hybrid 2019 Owner's Manual

What to do in an emergency
6
Hazard Warning Flasher .......................................6-2
In Case of an Emergency While Driving.............6-2
If the Engine Stalls While Driving .................................6-2
If the Vehicle Stalls at a Crossroad or Crossing .......6-2
If You Have a Flat Tire While Driving ..........................6-3
If the Vehicle will not Start ..................................6-3
If the 12 Volt Battery is Discharged
(Hybrid Vehicle) .....................................................6-5
Before Jump Starting .......................................................6-5
Jump Starting......................................................................6-\
6
If the 12 Volt Battery is Discharged
(Plug-In Hybrid Vehicle) .......................................6-9
Jump Starting......................................................................6-\
9
If the Engine Overheats......................................6-12
Tire Pressure Monitoring System (TPMS).......6-14
Check Tire Pressure .......................................................6-14
Tire Pressure Monitoring System ...............................6-15
Low Tire Pressure Telltale ............................................6-16
Low Tire Pressure LCD Display with
Position Indicator ............................................................6-16
TPMS Malfunction Indicator ........................................6-17
Changing a Tire with TPMS..........................................6-18
If You Have a Flat Tire........................................6-20
With Spare Tire................................................................6-20
With Tire Mobility Kit (TMK) - Type A ......................6-25
With Tire Mobility Kit (TMK) - Type B ......................6-33
Towing ...................................................................6-40
Towing Service .................................................................6-40
Removable Towing Hook ...............................................6-41
Emergency Towing..........................................................6-42
If an Accident Occurs..........................................6-44

6-6
What to do in an emergency
The following items may need to be
reset after the battery has been dis-
charged or the battery has been dis-
connected. See chapter 3 or 4 for:
Power Windows
Trip Computer
Climate Control System
Clock
Audio System
Sunroof
Driver Position Memory System
External power source using 12V
battery
The use of external power acces-
sories may reduce performance
and function of the vehicle.
Especially, the use of dash cam-
eras may shut off the power of the
vehicle prior to the dash camera's
automatic shut-down.
If the power of the vehicle is shut
off, start the vehicle as explained.
(refer to "Using the 12V Battery
Switch")
Jump Starting
In the event vehicle still does not
have a functional 12V battery (check
if interior lights will not turn on) then
you can try a jump start to the engine
compartment jumper terminals using
a 12V booster pack or jumper cables
from another vehicle's 12V battery
according to the following instruc-
tions. 1. Position the vehicles close enough
that the jumper cables will reach,
but do not allow the vehicles to
touch.
2. Avoid fans or any moving parts in the engine compartment at all
times, even when the vehicles are
turned off.
3. Turn off all electrical devices such as radios, lights, air conditioning,
etc. Put the vehicles in P (Park)
and set the parking brake. Turn
both vehicles OFF.
NOTICEJump starting can be danger-
ous if done incorrectly. Follow
the jump starting procedure in
this section to avoid serious
injury or damage to your vehi-
cle. If in doubt about how to
properly jump start your vehi-
cle, we strongly recommend
that you have a service techni-
cian or towing service do it for
you.
CAUTION

6-9
What to do in an emergency
Jump Starting
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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6
To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
Hydrogen is always present in battery cells,
is highly combustible,
and may explode if ignit-
ed.
Keep batteries out of
reach of children.
(Continued)
WARNING (Continued)Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen. (Continued)

6-21
What to do in an emergency
6
If it is hard to loosen the tire hold-
down wing bolt by hand, you can
loosen it easily using the jack handle.
1. Put the jack handle (1) inside ofthe tire hold-down wing bolt.
2. Turn the tire hold-down wing bolt counterclockwise with the jack
handle.
Changing tires
Follow these steps to change your
vehicle's tire:
1. Park on a level, firm surface.
2. Move the shift lever into P (Park),apply the parking brake, and place
the Engine Start/Stop button in the
OFF position.
3. Press the hazard warning flasher button.
4. Remove the wheel lug nut wrench, jack, jack handle, and spare tire
from the vehicle.
5. Block both the front and rear of the tire diagonally opposite of the tire
you are changing.
A vehicle can slip or roll off of a
jack causing serious injury or
death to you or those nearby.
Take the following safety pre-
cautions:
Never place any portion of
your body under a vehicle that
is supported by a jack.
NEVER attempt to change a
tire in the lane of traffic.
ALWAYS move the vehicle
completely off the road on
level, firm ground away from
traffic before trying to change
a tire. If you cannot find a level,
firm place off the road, call a
towing service for assistance.
Be sure to use the jack pro-
vided with the vehicle.
ALWAYS place the jack on the
designated jacking positions
on the vehicle and NEVER on
the bumpers or any other part
of the vehicle for jacking sup-
port.
(Continued)
(Continued)
Do not start or run the engine
while the vehicle is on the
jack.
Do not allow anyone to remain
in the vehicle while it is on the
jack.
Keep children away from the
road and the vehicle.
WARNING
OLF064005

6-32
What to do in an emergency
3. Connect the other end of the filling hose (3) directly into the tire valve.
4. Plug the compressor power cord (4) into the vehicle power outlet. 5. Adjust the tire inflation pressure to
the recommended tire inflation.
With the ignition switched on, pro- ceed as follows.
- To increase the inflation pres- sure:
Switch on the compressor. To
check the current inflation pres-
sure setting, briefly switch off the
compressor.
- To reduce the inflation pres- sure:
Press the button (9) on the com-
pressor.
Information
The pressure gauge may show higher
than actual reading when the com-
pressor is running. To get an accurate
tire pressure, the compressor needs to
be turned off.
Information
When reinstalling the repaired or
replaced tire and wheel on the vehicle,
tighten the wheel lug nut to 79~94
lbf·ft (1 1~13kgf·m).
i
i
When you use the Tire Mobility Kit
including sealant not approved by
HYUNDAI, the tire pressure sen-
sors may be damaged by sealant.
The sealant on the tire pressure
sensor and wheel should be
removed when you replace the
tire with a new one and inspect
the tire pressure sensors at an
authorized dealer.
CAUTION
The tire inflation pressure must
be at least 32 psi (220 kPa). If it
is not, do not continue driving.
Call for road side service or
towing.
WARNING
OAE067040

6-39
What to do in an emergency
6
3. Connect the other end of the fillinghose (3) directly into the tire valve.
4. Plug the compressor power cord (4) into the vehicle power outlet. 5. Adjust the tire inflation pressure to
the recommended tire inflation.
With the ignition switched on, pro- ceed as follows.
- To increase the inflation pres- sure:
Switch on the compressor. To
check the current inflation pres-
sure setting, briefly switch off the
compressor.
- To reduce the inflation pres- sure:
Press the button (9) on the com-
pressor.
Information
The pressure gauge may show higher
than actual reading when the com-
pressor is running. To get an accurate
tire pressure, the compressor needs to
be turned off.
Information
When reinstalling the repaired or
replaced tire and wheel on the vehicle,
tighten the wheel lug nut to 79~94
lbf·ft (1 1~13kgf·m).
i
i
OAE067040
When you use the Tire Mobility Kit
including sealant not approved by
HYUNDAI, the tire pressure sen-
sors may be damaged by sealant.
The sealant on the tire pressure
sensor and wheel should be
removed when you replace the
tire with a new one and inspect
the tire pressure sensors at an
authorized dealer.
CAUTION
The tire inflation pressure must
be at least 32 psi (220 kPa). If it
is not, do not continue driving.
Call for road side service or
towing.
WARNING

6-40
What to do in an emergency
Towing Service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T T
O
O W
W I
IN
N G
G
OAE066018
A
B
C
Dolly
Dolly
Do not tow the vehicle with
the front wheels on the
ground as this may cause
damage to the vehicle.
Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
CAUTION
OAEE066016
OAE066019

6-41
What to do in an emergency
6
When towing your vehicle in an
emergency without wheel dollies :
1. Place the Engine Start/Stop but-ton in the ACC position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.Removable Towing Hook
1. Open the liftgate, and take the towing hooks out from the tool
case.
2. Remove the hole cover by press-ing the lower part of the cover on
the front or rear bumper.
3. Install the towing hook by turning it clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
Failure to place the transmis-
sion shift lever in N (Neutral)
may cause internal damage to
the transmission.
CAUTION
OAE066021N
OAE066022N
OAE066028N
■Front
■Rear

6-42
What to do in an emergency
Emergency Towing
(if equipped)
If towing is necessary, we recom-
mend you to have it done by an
authorized HYUNDAI dealer or a
commercial tow truck service.If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the rear of the vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing should be done only on a
solid ground for a short distance and
at a low speed.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
Always follow these emergency tow-
ing precautions:
Place the Engine Start/Stop button
in the ACC position so the steering
wheel is not locked.
Place the shift lever in N (Neutral).
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steering system
will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force.
OAE066024N
OAE066023N
■Front
■Rear

6-43
What to do in an emergency
6
Use a towing cable or chain lessthan 16 feet (5 m) long. Attach a
white or red cloth (about 12 inches
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during tow-
ing.
Before towing, check the dual clutch transmission for fluid leaks
under your vehicle. If the dual
clutch transmission fluid is leaking,
flatbed equipment or a towing dolly
must be used.
OAE066025
To avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
Do not use the towing hooks
to pull a vehicle out of mud,
sand or other conditions from
which the vehicle cannot be
driven out under its own
power.
Limit the vehicle speed to 10
mph (15 km/h) and drive less
than 1 mile (1.5 km) when tow-
ing to avoid serious damage
to the dual clutch transmis-
sion.
CAUTION