page 1 HYUNDAI PALISADE 2021 Owners Manual

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INTRODUCTION
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome you to the growing number of dis-
cerning people who drive HYUNDAIs. We are very proud of the advanced engineering and high-quality construction of
each HYUNDAI we build.
Your Owner's Manual will introduce you to the features and operation of your new HYUNDAI. To become familiar with
your new HYUNDAI, so that you can fully enjoy it, read this Owner's Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to familiarize you with your vehicle's con-
trols and safety features so you can safely operate your vehicle.
This manual also contains information on maintenance designed to enhance safe operation of the vehicle. It is recom-
mended that all service and maintenance on your car be performed by an authorized HYUNDAI dealer. HYUNDAI deal-
ers are prepared to provide high-quality service, maintenance and any other assistance that may be required.
This Owner's Manual should be considered a permanent part of your vehicle, and should be kept in the vehicle so you
can refer to it at any time. The manual should stay with the vehicle if you sell it to provide the next owner with impor-
tant operating, safety and maintenance information.
HYUNDAI MOTOR AMERICA
Copyright 2020 HYUNDAI Motor America. All rights reserved. No part of this publication may be reproduced, stored
in any retrieval system or transmitted in any form or by any means without the prior written permission of HYUNDAI
Motor America.Severe engine and transmission damage may result from the use of poor quality fuels and lubricants that
do not meet HYUNDAI specifications. You must always use high quality fuels and lubricants that meet the
specifications listed on Page 8-7 in the Vehicle Specifications section of the Owner's Manual.
CAUTION

F6
Introduction
We want to help you get the greatest
possible driving pleasure from your
vehicle. Your Owner's Manual can
assist you in many ways. To gain an
overview of the contents of your
Owner's Manual, use the Table of
Contents in the front of the manual.
The first page of each Chapter
includes a detailed Table of Contents
of the topics in that Chapter.
To quickly locate information about
your vehicle, use the Index in the
back of the manual. It is an alphabet-
ical list of what is in this manual and
the page number where it can be
found.
For your convenience, we have
incorporated tabs on the right-hand
page edges. These tabs are coded
with the Chapter titles to assist you
with navigating through the manual.Your safety, and the safety of others,
is very important. This Owner's
Manual provides you with many safe-
ty precautions and operating proce-
dures. This information alerts you to
potential hazards that may hurt you
or others, as well as damage to your
vehicle.
Safety messages found on vehicle
labels and in this manual describe
these hazards and what to do to
avoid or reduce the risks.
Warnings and instructions contained
in this manual are for your safety.
Failure to follow safety warnings and
instructions can lead to serious injury
or death.Throughout this manual DANGER,
WARNING, CAUTION, NOTICE and
the SAFETY ALERT SYMBOL will
be used.
This is the safety alert sym-
bol. It is used to alert you to
potential physical injury haz-
ards. Obey all safety mes-
sages that follow this symbol
to avoid possible injury or
death. The safety alert sym-
bol precedes the signal words
DANGER, WARNING and
CAUTION.
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DANGER indicates a hazardous
situation which, if not avoided,
will result in death or serious
injury.
DANGER
WARNING indicates a hazardous
situation which, if not avoided,
could result in death or serious
injury.
WARNING
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2-49
Safety system of your vehicle
2
Installing a Child Restraint
System (CRS)After selecting a proper child seat for
your child, check to make sure it fits
properly in your vehicle. Follow the
instructions provided by the manu-
facturer when installing the child
seat. Note these general steps when
installing the seat to your vehicle:
Properly secure the child
restraint to the vehicle.All child
restraints must be secured to the
vehicle with the lap part of a
lap/shoulder belt or with the
LATCH system. If using the
lap/shoulder belt for your child
restraint, the convertible locking
retractor should be pulled all the
way out to engage the "automatic
locking" mode. (See page 2-54.)
Make sure the child restraint is
firmly secured.After installing a
child restraint to the vehicle, push
and pull the seat forward-and-
back and side-to-side to verify that
it is securely attached to the seat.
A child restraint secured with a
seat belt should be installed as
firmly as possible. However, some
side-to-side movement can be
expected.Secure the child in the child
restraint.Make sure the child is
properly strapped in the child
restraint according to the manu-
facturer instructions.
Before installing your child
restraint system always:
Read and follow the instruc-
tions provided by the manu-
facturer of the child restraint.
Read and follow the instruc-
tions regarding child restraint
systems in this manual.
Failure to follow all warnings
and instructions could increase
the risk of the SERIOUS INJURY
or DEATH if an accident occurs.
WARNING
If the vehicle head restraint pre-
vents proper installation of a
child seat (as described in the
child seat system manual, the
head restraint of the respective
seating position shall be read-
justed or entirely removed.
WARNING
A child restraint in a closed
vehicle can become very hot. To
prevent burns, check the seat-
ing surface and buckles before
placing your child in the child
restraint.
CAUTION

2-55
Safety system of your vehicle
2
4. Slowly allow the shoulder portion
of the seat belt to retract and listen
for an audible "clicking" or "ratch-
eting" sound. This indicates that
the retractor is in the "Automatic
Locking" mode. If no distinct
sound is heard, repeat steps 3
and 4.5. Remove as much slack from the
belt as possible by pushing down
on the child restraint system while
feeding the shoulder belt back into
the retractor.
6. Push and pull on the child restraint
system to confirm that the seat
belt is holding it firmly in place. If it
is not, release the seat belt and
repeat steps 2 through 6.
7. Double check that the retractor is
in the "Automatic Locking" mode
by attempting to pull more of the
seat belt out of the retractor. If you
cannot, the retractor is in the
"Automatic Locking" mode.
If your CRS manufacturer instructs or
recommends you to use a tether
anchor with the lap/shoulder belt,
refer to the previous pages for more
information.When the seat belt is allowed to
retract to its fully stowed position,
the retractor will automatically
switch from the "Automatic
Locking" mode to the emergency
lock mode for normal adult usage.
NOTICE
OLMB033098
If the retractor is not in the
"Automatic Locking" mode, the
child restraint can move when
your vehicle turns or stops sud-
denly. A child can be seriously
injured or killed if the child
restraint is not properly anchored
in the car, including manually
pulling the seat belt all the way
out to shift the rectractor to the
"Automatic Locking" mode.
WARNING

3-12
Convenient features of your vehicle
Mechanical key
If the Smart Key does not operate
normally, you can lock or unlock the
driver's door by using the mechanical
key.
To remove the mechanical key from
the smart key FOB, slide the release
lever in the direction of the arrow (1)
and then pull the mechanical key (2)
outward.
To unlock the vehicle using the
mechanical key, insert the mechani-
cal key into the key hole in the driver
door (Refer to page 3-15).To reinstall the mechanical key into
the FOB, insert the key in the top of
the key FOB and push inward until a
click sound is heard.
Loss of a smart key
A maximum of two Smart Keys can
be registered to a single vehicle. If
you happen to lose your smart key,
you should immediately take the
vehicle and remaining keys to your
authorized HYUNDAI dealer or tow
the vehicle, if necessary.
Smart key precautions
The smart key may not work if any of
the following occur:
The smart key is close to a radio
transmitter such as a radio station
or an airport which can interfere
with normal operation of the trans-
mitter.
The smart key is near a mobile two
way radio system or a cellular
phone.
Another vehicle's smart key is being
operated close to your vehicle.If the smart key does not work cor-
rectly, open and close the door with
the mechanical key. If you have a
problem with the smart key, contact
an authorized HYUNDAI dealer.
If the smart key is in close proximity
to your mobile phone, the signal
could be blocked by your mobile
phone's normal operational signals.
This is specifically relevant when the
phone is active such as making and
receiving calls, text messaging,
and/or sending/receiving emails.
When possible, avoid keeping the
remote key and your mobile phone in
the same location such as a pants or
jacket pocket in order to avoid inter-
ference between the two devices.
Keep the smart key away from
electromagnetic materials that
blocks electromagnetic waves to
the key surface.
NOTICE
OPD046045

5-140
Driving your vehicle
Warning message
Smart Cruise Control disabled.
Radar blocked
When the sensor lens cover is
blocked with dirt, snow, or debris, the
Smart Cruise Control system opera-
tion may stop temporarily. If this
occurs, a warning message will
appear on the cluster LCD display.
Remove any dirt, snow, or debris and
clean the radar sensor lens cover
before operating the Smart Cruise
Control system. The Smart Cruise
Control system may not properly
activate, if the radar is totally con-
taminated, or if any substance is not
detected after turning on the engine
(e.g. in an open terrain).
Information
For the SCC operation is temporarily
stopped if the radar is blocked, but
you wish to use conventional cruise
control mode (speed only control func-
tion), you must convert to the cruise
control mode (refer to "To convert to
Cruise Control mode" in the following
page).
i
OTM058061L
Do not apply license plate
frame or foreign objects such
as a bumper sticker or a
bumper guard near the radar
sensor. Doing so may
adversely affect the sensing
performance of the radar.
Always keep the radar sensor
and lens cover clean and free
of dirt and debris.
Use only a soft cloth to wash
the vehicle. Do not spray pres-
surized water directly on the
sensor or sensor cover.
CAUTION
Be careful not to apply unnec-
essary force on the radar sen-
sor or sensor cover. If the sen-
sor is forcibly moved out of
proper alignment, the Smart
Cruise Control system may
not operate correctly. In this
case, a warning message may
not be displayed. Have the
vehicle inspected by an
authorized HYUNDAI dealer.
If the front bumper becomes
damaged in the area around
the radar sensor, the Smart
Cruise Control System may
not operate properly. Have the
vehicle inspected by an
authorized HYUNDAI dealer.
Use only genuine HYUNDAI
parts to repair or replace a
damaged sensor or sensor
cover. Do not apply paint to
the sensor cover.

5-157
Driving your vehicle
5
If you are considering to tow with your
vehicle, you should first check with
your state's Department of Motor
Vehicles to determine legal require-
ments. Since laws vary from state to
state the requirements for towing
trailers, vehicles, or other types of
vehicles or apparatus may differ. Ask
an authorized HYUNDAI dealer for
further details before towing.
Remember that trailering is different
than just driving your vehicle by itself.
Trailering means changes in han-
dling, durability, and fuel economy.
Successful, safe trailering requires
correct equipment, and it has to be
used properly. Damage to your vehi-
cle caused by improper trailer towing
is not covered by your vehicle manu-
facturer’s warranty.
This section contains many time-
tested, important trailering tips and
safety rules. Many of these are
important for your safety and that of
your passengers. Please read this
section carefully before you pull a
trailer.If you decide to pull a trailer
Here are some important points if
you decide to pull a trailer:
Consider using a sway control. You
can ask a trailer hitch dealer about
sway control.
Do not do any towing with your
vehicle during its first 1,200 miles
(2,000 km) in order to allow the
engine to properly break in. Failure
to heed this caution may result in
serious engine or transmission
damage.
When towing a trailer, be sure to
consult an authorized HYUNDAI
dealer for further information on
additional requirements such as a
towing kit, etc.
Always drive your vehicle at a mod-
erate speed (less than 60 mph
(100 km/h)) or posted towing
speed limit.
On a long uphill grade, do not
exceed 45 mph (70 km/h) or the
posted towing speed limit,
whichever is lower.
Carefully observe the weight and
load limits provided in the following
pages.
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Take the following precautions:
If you don't use the correct
towing equipment, or if you
drive improperly while towing,
you can lose control of the
vehicle when pulling a trailer.
For example, if the trailer is
too heavy, the braking per-
formance may be reduced.
You and your passengers
could be seriously or fatally
injured. Pull a trailer only if
you have followed all the
steps in this section.
Before towing, make sure the
total trailer weight, GCW
(Gross Combination Weight),
GVW (Gross Vehicle Weight),
GAW (Gross Axle Weight ) and
trailer tongue load are all with-
in the limits.
When you tow a trailer, make
sure to turn off the Idle Stop
and Go system.
WARNING

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You should exercise the utmost care
to prevent damage to your vehicle
and injury to yourself whenever per-
forming any maintenance or inspec-
tion procedures.
We recommend you have your vehi-
cle maintained and repaired by an
authorized HYUNDAI dealer. An
authorized HYUNDAI dealer meets
HYUNDAI's high service quality
standards and receives technical
support from HYUNDAI in order to
provide you with a high level of serv-
ice satisfaction.
Owner's Responsibility
Maintenance service and record
retention are the owner's responsibil-
ity.
You should retain documents that
show proper maintenance has been
performed on your vehicle in accor-
dance with the scheduled mainte-
nance service charts shown on the
following pages. You need this infor-
mation to establish your compliance
with the servicing and maintenance
requirements of your vehicle war-
ranties.Detailed warranty information is pro-
vided in your Owner's Handbook &
Warranty Information booklet.
Repairs and adjustments required as
a result of improper maintenance or
a lack of required maintenance are
not covered.
Owner Maintenance
Precautions
Inadequate, incomplete or insuffi-
cient servicing may result in opera-
tional problems with your vehicle that
could lead to vehicle damage, an
accident, or personal injury. This
chapter provides instructions only for
the maintenance items that are easy
to perform. Several procedures can
be done only by an authorized
HYUNDAI dealer with special tools.
Your vehicle should not be modified
in any way. Such modifications may
adversely affect the performance,
safety or durability of your vehicle
and may, in addition, violate condi-
tions of the limited warranties cover-
ing the vehicle.Certain modifications may also be in
violation of regulations established
by the U.S. Department of
Transportation and other federal or
state agencies.
Improper owner maintenance dur-
ing the warranty period may affect
warranty coverage. For details,
read the separate Owner's
Handbook & Warranty Information
booklet provided with the vehicle.
If you're unsure about any service
or maintenance procedure, have it
done by an authorized HYUNDAI
dealer.
NOTICE
Maintenance
7-4

7-78
Maintenance
Canister
Fuel vapors generated inside the fuel
tank are absorbed and stored in the
onboard canister. When the engine is
running, the fuel vapors absorbed in
the canister are drawn into the surge
tank through the purge control sole-
noid valve.
Purge Control Solenoid Valve
(PCSV)
The purge control solenoid valve is
controlled by the Engine Control
Module (ECM); when the engine
coolant temperature is low during
idling, the PCSV closes so that evap-
orated fuel is not taken into the
engine. After the engine warms-up
during ordinary driving, the PCSV
opens to introduce evaporated fuel to
the engine.
3. Exhaust Emission Control
System
The Exhaust Emission Control
System is a highly effective system
which controls exhaust emissions
while maintaining good vehicle per-
formance.
When the engine starts or fails to
start, excessive attempts to restart
the engine may cause damage to the
emission system.
Engine exhaust (carbon monox-
ide) precautions
Carbon monoxide can be present
with other exhaust fumes. If you
smell exhaust fumes of any kind in
your vehicle, drive with all the win-
dows fully open. Have your vehicle
checked and repaired immediately.
Engine exhaust gases contain
carbon monoxide (CO). Though
colorless and odorless, it is
dangerous and could be lethal if
inhaled. Follow the instructions
on this page to avoid CO poi-
soning.
WARNING

8-7
88
Specifications, Consumer information and Reporting safety defects
To help achieve proper engine and powertrain performance and durability, use only lubricants of the proper quality.
The correct lubricants also help promote engine efficiency that results in improved fuel economy.
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LubricantVolume Classification
Engine oil *
1*2(drain and refill)
Recommends
6.87 US qt. (6.5 l)ACEA A5 or above *3/
5W-30 /(SAE Viscosity Number)
Automatic transmission fluid7.4 US qt. (7.0 l)
MICHANG ATF SP-IV,
SK ATF SP-IV,
NOCA ATF SP-IV,
HYUNDAI genuine ATF SP-IV or other
brands meeting the above specification
approved by HYUNDAI Motor Co.
*1: Refer to the recommended SAE viscosity numbers on the 9 page.
*2: Engine oils labeled Energy Conserving Oil are now available. Along with other additional benefits, they contribute to fuel econ-
omy by reducing the amount of fuel necessary to overcome engine friction. Often, these improvements are difficult to measure
in everyday driving, but in a year's time, they can offer significant cost and energy savings.
*
3: If the ACEA A5 engine oil is not available in your country, you are able to use API SM & ILSAC GF-4 (or above) or ACEA A3.