lock HYUNDAI SANTA CRUZ 2022 Service Manual

Convenient Features
5-12
Mechanical key
If the Smart Key does not operate
normally, you can lock or unlock the
driver’s door by using the mechanical
key.
To remove the mechanical key from the
smart key FOB:
OFE048007OFE048007
Press and hold the release button (1) and
remove the mechanical key (2). Insert the
mechanical key into the key hole on the
door.
Key Cylinder (Driver Door)
A key cylinder is located on the driver
side door handle hidden behind a plastic
cover. Using the mechanical key, push
and hold the key cylinder cover release
button located on the underside of the
door handle.
Use the mechanical key inserted into
the release button slot to pry the cover
outward. Once the cover is off, the
mechanical key can be inserted into the
key cylinder to lock or unlock the vehicle.
To reinstall the mechanical key into the
key FOB, put the key into the key FOB
hole and push inward until a click sound
is heard.
Loss of a smart key
A maximum of two smart keys can be
registered to a single vehicle. If you
happen to lose your smart key, you
should immediately take the vehicle
and remaining key to your authorized
HYUNDAI dealer or tow the vehicle, if
necessary.
Smart key precautions
The smart key may not work if any of the
following occur:
• The smart key is close to a radio
transmitter such as a radio station or
an airport which can interfere with
normal operation of the transmitter.
• The smart key is near a mobile two
way radio system or a mobile phone.
• Another vehicle’s smart key is being
operated close to your vehicle.
• The vehicle battery is discharged.
If the smart key does not work correctly,
open and close the door with the
mechanical key. If you have a problem
with the smart key, contact an authorized
HYUNDAI dealer.
If the smart key is in close proximity to
your mobile phone, the signal could be
blocked by your mobile phone’s normal
operational signals. This is specifically
relevant when the phone is active such
as making and receiving calls, text
messaging, and/or sending/receiving
emails. When possible, avoid keeping the
smart key and your mobile phone in the
same location such as a pants or jacket
pocket in order to avoid interference
between the two devices.

05
5-13
Information
This device complies with Part 15 of the
FCC rules.
Operation is subject to the following three
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any
interference received, including
interference that may cause undesired
operation.
3. Changes or modifications not expressly
approved by the party responsible
for compliance could void the user’s
authority to operate the device.
NOTICE
• Keep the smart key away from
electromagnetic materials that
blocks electromagnetic waves to the
key surface.
• Always have the smart key with
you when leaving the vehicle. If the
smart key is left near the vehicle, the
vehicle battery may be discharged.
Battery replacement
If the Smart Key is not working properly,
try replacing the battery with a new one.
Battery Type: CR2032
To replace the battery:
ODN8059266ODN8059266
Battery Type: CR2032
To replace the battery:
1. Remove the mechanical key.
2. Use a slim tool or utility blade to pry
open the cover of the smart key. Use
caution not to damage the smart key.
3. Remove the old battery and insert the
new battery. Make sure the battery
position is correct.
4. Reinstall the rear cover of the smart
key.
If you suspect your smart key might have
sustained some damage, or you feel
your smart key is not working correctly,
contact an authorized HYUNDAI dealer.
Information
An inappropriately disposed
battery can be harmful to
the environment and human
health. Dispose of the battery
according to your local law(s) or
regulations.

Convenient Features
5-14
Immobilizer System
The immobilizer system helps protect
your vehicle from theft. If an improperly
coded key (or other device) is used, the
engine’s fuel system is disabled.
When the ignition switch is turned on (or
the Engine Start/Stop button is pressed
to the on position), the immobilizer
system indicator should come on briefly,
then go off. If the indicator starts to
blink, the system does not recognize the
coding of the key.
Turn the ignition switch to the Lock
position, then turn the ignition switch to
the ON position again. (For remote key)
Press the Engine Start/Stop button to
the OFF position, then press the Engine
Start/Stop button to the ON position
again. (For smart key)
The system may not recognize your
key’s coding if another immobilizer
key or other metal object (for example,
key chain) is near the key. The engine
may not start because the metal may
interrupt the transponder signal from
transmitting normally.
If the system repeatedly does not
recognize the coding of the key, contact
your HYUNDAI dealer.
Do not attempt to alter this system
or add other devices to it. Electrical
problems could result that may make
your vehicle inoperable. WARNING
In order to prevent theft of your
vehicle, do not leave spare keys
anywhere in your vehicle. Your
immobilizer password is a customer
unique password and should be kept
confidential.
NOTICE
The transponder in your key is an
important part of the immobilizer
system. It is designed to give years
of trouble-free service, however you
should avoid exposure to moisture,
static electricity and rough handling.
Immobilizer system malfunction could
occur.
Information
This device complies with Part 15 of the
FCC rules.
Operation is subject to the following three
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any
interference received, including
interference that may cause undesired
operation.
3. Changes or modifications not expressly
approved by the party responsible
for compliance could void the user’s
authority to operate the device.

Convenient Features
5-18
Set up main vehicle
You can manage multiple digital keys
from the Digital key app. From the list of
digital keys you own, select the vehicle
you want to make your priority vehicle.
For more information, please refer to
the ‘Tutorial’ on your Digital key app.
ONX4050001ONX4050001
[A] : Door handle authentication pad,
[B]: NFC Antenna
NFC door lock/unlock
To unlock your vehicle using the
smartphone Digital Key, position your
phone near the door handle NFC touch
sensor of either the driver side or
passenger side door. Hold your phone
near the touch sensor area for about 2
seconds. You will hear the doors lock or
unlock.
If you unlock your vehicle from the
passenger side door handle, then all the
doors will unlock. If you unlock your
vehicle from the driver side door handle,
then either the driver door only or all
the doors will unlock depending on the
setting of the Two Press Unlock feature.
Refer to User Settings to change the
Driver Door unlock mode.
To lock your vehicle using the
smartphone Digital Key, position your
phone near the door handle NFC touch
sensor of either the driver side or
passenger side door. Before you leave your vehicle, verify that
your vehicle is locked. When using your
smartphone Digital Key on the front door
handle, listen to hear that the door lock
has actuated, and then pull the handle
within 3 seconds to confirm the doors
are locked.
Note that you will not be able to lock
your vehicle using your smartphone
Digital Key under the following
circumstances:
• The Proximity / Smart Key is in the
vehicle.
• The POWER button is in ACC or ON
position.
• Any of the doors, hood and trunk is
opened.
• The vehicle battery is discharged
If the smartphone Digital Key does not
work properly, try again by removing the
smartphone away from the door handle
(more than 4 inches) and try it again.
Note that when the doors have been
unlocked using the smartphone Digital
Key, the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.)

05
5-19
Start-up with Digital Key
1. After placing your registered
smartphone onto the authentication
pad (same location as the wireless
charging pad), step on the brake and
press the Engine Start/Stop button.
2. After the engine has started, you
can remove your smartphone from
the authentication pad. If you would
like to charge your phone using the
wireless charger, leave your phone
on the pad. Wireless charging should
begin automatically after about 5 to
20 seconds. Note that all the doors
must be closed before to enable the
wireless charging feature.
ONX4OB051005ONX4OB051005
[A] : Wireless Charging Pad (In-vehicle Authentication
Pad)
Information
After reconnecting the vehicle battery
power supply or charging the battery, it
may take time to operate due to remote
renewal of security information. In this
case, when you lock or unlock the doors
using your smartphone Digital Key, it
may take a little longer for the vehicle to
authenticate. Hold your smartphone near
the NFC door handle sensor for a few
seconds or until you hear the door locks
actuate. Note that if your vehicle is parked in an
area where cell coverage is weak, the
smartphone Digital Key can still be used on
for a limited number of times to unlock and
start your vehicle.
After starting your vehicle, to leave your
smartphone on the wireless charging pad
until cell phone service is stronger and
digital key authentication can occur.
Once authentication is complete, the
wireless charger will turn on (wireless
charging LED will illuminate).
CAUTION
The engine can be turned on if the
registered smartphone or card key is
placed on the interior authentication
pad (wireless charger). Do not leave
children unattended in the vehicle
when using the smartphone Digital Key.
Serious injury or death can occur.
Do not leave anyone in the vehicle
without knowledge of the Digital Key
system when using the smartphone
Digital Key. Always have the registered
digital key (smartphone) or card key
with you to prevent vehicle theft when
leaving the vehicle.
For more information, refer to the
Engine Start/Stop button in chapter 6.

Convenient Features
5-20
Remote Features from Your Smartphone
with the Digital Key App
To use the remote features from your
smartphone with the Digital Key app,
make sure Bluetooth is enabled.
Connecting Your Vehicle with Digital Key
1. Open the Hyundai Digital Key app
on your smartphone and select your
vehicle within the app.
2. Approach your vehicle with your
smartphone in hand. Be sure that
your phone is unlocked and the
app is running. If your vehicle does
not automatically connect, you can
press the connect button on the app.
Remote features on the Digital Key
app will be available as soon as your
vehicle is connected
Remote Features Using Digital Key
You can perform several vehicle
functions using the Digital Key app,
including door lock/unlock, panic ON/
OFF, remote engine start/stop and
opening the tailgate. The icon for each
function is shown in the Digital Key
app, and will be highlighted when the
operation is performed. Haptic feedback
from your phone will occur when the
icon is selected.
Note that you cannot lock your vehicle
using the Hyundai digital key app if any
of the following occurs:
• The POWER button is in ACC or ON
position.
• Any doors are open.
When the smartphone and the vehicle
are connected by the Bluetooth function
but the remote control command
cannot be received over 5 minutes, the
remote control connection is cancelled
automatically.
CAUTION
• If metallic window tint was applied
to your vehicle, it may cause
bad Bluetooth connection or
performance degradation of the
digital key.
• If multiple users operate the remote
control function simultaneously, the
connection between the digital key
and the vehicle might result in failed
commands. Please connect and
operate the remote control function
only the necessary user.
• When using the remote control
operation, the driver (the remote
control user) should leave the vehicle
after confirming the door lock (the
chime sounds once and the hazard
warning lights blink).
• The remote functions of the Digital
Key app enables the vehicle to be
controlled from a set distance. If
the digital key or the vehicle goes
beyond the operable distance, the
remote control function might be
disconnected or cancelled.
• If the digital key (smartphone) is
connected with the vehicle for the
remote control, the driver with the
key goes far away from the vehicle,
the function might not work.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to several
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. You should
not cover the smartphone with your
hand or place other devices which
can cause frequency interference. It
may result in poor performance.
• If the remote control function is not
available, please use NFC function to
lock or unlock the doors.

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Remote Start with Digital Key
• Using the Hyundai Digital Key app
on your phone, press the Door Lock
button and then press the Remote
Start button (buttons must be pressed
within about 4 seconds). If all the
doors of your vehicle are closed
(including the hood and the tailgate),
the engine will be automatically
started.

Note that when the remote start
feature is activated, the hazard
warning lights will blink two times
and a chime will sound before engine
startup. Also note the following:
• The climate control system will come
on using the same settings from when
you last used the vehicle
• To turn off the engine, press the
Remote Engine Stop button within the
Hyundai Digital Key app.
• The engine will remain running for
approximately 10 minutes, and then
engine will automatically shut OFF.
• To keep the engine running, access
the vehicle and place the smartphone
on the wireless charging pad
(authentication pad) while the engine
is still in remote engine-ON mode.
For more information, refer to the Engine
Start/Stop button in chapter 6.Vehicle information Display
The digital key application displays
the vehicle information such as
driving or door conditions through the
communication with the vehicle.
• How to check : Select the vehicle
what you want to check and touch
the vehicle image, then vehicle
information display page will be
shown.
• Contents : accumulated odometer,
latest fuel economy, driving range,
fuel remaining, tire pressure, doors
lock/unlock status and last data
updated time.
ÃNote that displayed vehicle data may
be slightly different from the current
vehicle condition
ÃFor more information, please refer to
the ‘Tutorial’ on your Digital key app.

05
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• Hyundai digital key app may not
work properly when the NFC or
Bluetooth communication between
smartphone and car is not good.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to lots of
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. Especially,
you should not cover the smartphone
with your hand or place other
devices which can cause frequency
interference. It may result in poor
performance.
• If the remote control function is not
activated, please use NFC function to
lock or unlock the doors
• You should be careful not to
press the remote control button
on the digital key (smartphone)
accidentally.
• If the digital key (smartphone) is
discharged or defective or you
cannot use the digital key since the
vehicle battery is discharged, use the
inside door lock button to lock all of
the doors. CAUTION
• Hyundai digital key app on the
smartphone and card key may not
work if any of the following occurs:
-Hyundai digital key app on the
smartphone is deleted. (Required
to reinstall the app)
-Account log in information of
Hyundai digital key app is expired.
(Required to re-log in)
-When you try to log in to another
smartphone instead of the
registered smartphone with same
user account.
-Smartphone rooting or app
hacking is detected.
-Smartphone battery or the vehicle
battery is discharged.
-Smartphone’s screen is off or
locked.
-NFC or Bluetooth is turned off on
the smartphone settings.
-Smartphone’s mobile network
setting is off or airplane mode is
activated.
-A credit card is overlapped in the
back of your smartphone or metal
or thick case is used.
-Use the card key with insert it
into the wallet or card holder or
overlapping with other cards.
-If you use a smart phone cover that
uses wireless communication or is
made of metal, the digital key NFC
function may not work properly.
Remove the smart phone cover
before using the digital key NFC
function.

Convenient Features
5-26
• To delete the saved digital key card,
you must have the Smart Key in your
possession and be inside the vehicle
• Note that if the digital key card is
deleted, it can be re-registered to the
same vehicle as long as a new card
has not already been registered
• If you try to register a new digital key
card, the previously registered card
will no longer be active and cannote
be re-registered
ONX4050002ONX4050002
[A] : Door handle authentication pad,
[B]: NFC Antenna
NFC door lock/unlock
To unlock your vehicle using the NFC
card key, touch the card key near the
door handle NFC touch sensor of either
the driver side or passenger side door.
Hold the card key near the touch sensor
area for about 2 seconds. You will hear
the doors lock or unlock.
If you unlock your vehicle from the
passenger side door handle, then all the
doors will unlock. If you unlock your
vehicle from the driver side door handle,
then either the driver door only or all
the doors will unlock depending on the
setting of the Two Press Unlock feature.
Refer to User Settings to change the
Driver Door unlock mode.
To lock your vehicle using the NFC card
key, touch the card key near the door
handle NFC touch sensor of either the
driver side or passenger side door.
Before you leave your vehicle, verify
that your vehicle is locked. When using
your NFC card key on the front door
handle, listen to hear that the door lock
has actuated, and then pull the handle
within 3 seconds to confirm the doors
are locked.

05
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Inoperable condition
When using the NFC card key to lock or
unlock your vehicle, be sure to touch
the card key near the center of the door
handle to enable the sensor to activate.
Note that you must take the card out of
your wallet or purse to use the card key
correctly. If the card key is not touching
the door handle sensor or is in close
proximity to other NFC-enabled cards, it
may not work.
Note that if you attempt to use the
NFC card key to lock the doors, the
doors will not lock under the following
circumstances:
• The Smart Key is in the vehicle
• The Engine Start/Stop button is in the
ACC or ON position
• Any of the doors are open (except for
the tailgate)
If this occurs, then a chime will sound
for about 3 seconds. Check the vehicle
before attempting to lock the car again.
If you have difficulty locking or unlocking
the vehicle using the NFC card key,
remove the card key away from the door
handle sensor for a few seconds (card
key must be more than 4 inches away)
and then retry.
If the card key is damaged or bent, the
sensor on the door handle may not
properly detect the card key. If this
occurs contact your authorized Hyundai
dealer for a card key replacement.
Be careful not to damage the card
key or expose the card key to extreme
temperatures or direct sunlight for long
periods of time.
Note that when the doors have been
unlocked using the NFC digital card key,
the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.)Start-up with Card key
After placing your registered card key
onto the interior authentication pad
(wireless charger), step on the brake and
press the Engine Start/Stop button.
WARNING
• If you do not place the digital key
(card key) onto the center of the
interior authentication pad (wireless
charger) exactly, the card key may
not be recognized. If the engine is
not turned on, adjust and place the
key again.
• If you overlap and use the key
with NFC-enabled cards such as
transportation card or credit card,
the card key may not be recognized.
• If the digital key (card key) does not
work, please detach the key around
4 inches (0.1 m) from the handle
authentication pad and retry to
contact.
• The card key may be damaged due to
impact. It would not work properly if
the key is damaged. You should buy a
new card and register again.
For more information, refer to the
Engine Start/Stop button in chapter 6.