emergency towing Hyundai Santa Fe 2018 Owner's Manual

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IntroductionHow to use this manual / Fuel requirements / Vehicle break-in process / Vehicle handling instructions /Vehicle data collection and event data recorders
Your vehicle at a glance
Exterior overview / Interior overview / Instrument panel overview / Engi\
ne compartment
Safety features of your vehicle
Seats / Seat belts / Child restraint system / Air bag
Features of your vehicleKeys / Door locks / Tailgate / Windows / Hood / Fuel filler lid / Panoramic sunroof / Steering wheel / Mirrors
/ Instrument cluster / Lighting / Wipers & Washers / Climate control system / Multimedia system / Etc.
Driving your vehicleBefore driving / Engine start/stop button / Transaxle / All Wheel Drive (AWD) / Brake system / Cruise con-
trol system / Blind Spot Detection System / Active ECO system / Winter driving / Vehicle load limit / Etc.
What to do in an emergencyRoad warning / Emergency while driving / Emergency starting / Engine overheat / TPMS / Flat tire / Towing / Etc.
MaintenanceEngine compartment / Maintenance service / Engine oil / Engine coolant /\
Brake fluid / Washer fluid /
Parking brake / Air cleaner / Wiper blades / Battery / Tire and wheels / Fuses / Light bulbs / Etc.
Specifications, Consumer information and Reporting safety defects
Index
table of contents

What to do in an emergency
Road warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
• Hazard warning flasher . . . . . . . . . . . . . . . . . . . . . . . . 6-2
In case of an emergency while driving . . . . . . . . . . 6-3

. . . . . . . . . . . . . . . 6-3
. . . . . . . . . . . . . . . . . . . . 6-3
If the engine will not start . . . . . . . . . . . . . . . . . . . . 6-4
. . . . 6-4
. . . . 6-4
Emergency starting . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
. . . . . . . . . . . . . . . . . . . . . . . 6-6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
If the engine overheats . . . . . . . . . . . . . . . . . . . . . . . 6-8
Tire Pressure Monitoring System (TPMS) . . . . . . 6-9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
. . . . . . . . . . . . . . . . 6-10
malfunction indicator . . . . . . . . . . . . . . . . . . . . . . . 6-12
. . . . . . . . . . . . . . . . . . . . 6-13
If you have a flat tire . . . . . . . . . . . . . . . . . . . . . . . 6-15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
. . . . . . . . . . . . . 6-16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-\
24
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-\
25
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
. . . . . . . . . . . . . . . . . . . . . . . 6-26
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
. . . . . . . . . . . . . . . . . 6-28
6

65
What to do in an emergency
EMERGENCY STARTING
Connect cables in numerical order
and disconnect in reverse order.
Jump starting
Jump starting can be dangerous if
done incorrectly. Therefore, to avoid
harm to yourself or damage to your
vehicle or battery, follow the jump
starting procedures. If in doubt, we
strongly recommend that you have a
technician or towing service jump
start your vehicle.
CAUTION
Use only a 12-volt jumper sys-tem. You can damage a 12-voltstarting motor, ignition system,and other electrical partsbeyond repair by use of a 24-voltpower supply (either two 12-voltbatteries in series or a 24-voltmotor generator set).
WARNING - Battery
• Keep all flames or sparks away from the battery. The
battery produces hydrogen
gas which may explode if
exposed to flame or sparks.
If these instructions are not fol-
lowed exactly, serious personal
injury and damage to the vehi-
cle may occur! If you are not
sure how to follow this proce-
dure, seek qualified assis-
tance. Automobile batteries
contain sulfuric acid. This is
poisonous and highly corro-
sive. When jump starting, wear
protective glasses and be care-
ful not to get acid on yourself,
your clothing or on the car.
Do not attempt to jump start the vehicle if the discharged
battery is frozen or if the elec-
trolyte level is low; the battery
may rupture or explode.
1VQA4001
Jumper Cables
Booster
battery

625
What to do in an emergency
TOWING
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.
For trailer towing guidelines informa-
tion, refer to "Trailer towing" in chap-
ter 5.On AWD vehicles, your vehicle must
be towed with a wheel lift and dollies
or flatbed equipment with all the
wheels off the ground.
On 2WD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
OXM069028
dolly
A
B
C
CAUTION
Do not tow with sling-type
equipment. Use wheel lift orflatbed equipment.
Do not tow the vehicle back- wards with the front wheels onthe ground as this may causedamage to the vehicle.
CAUTION
The AWD vehicle should neverbe towed with the wheels on theground. This can cause seriousdamage to the transaxle or theAWD system.
OUN046030
OCM054034

What to do in an emergency
26
6
When towing your vehicle in an
emergency without wheel dollies :
1. Set the ignition switch in the ACC
position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.Removable towing hook
(if equipped)
1. Open the liftgate (tailgate), and remove the towing hook from the
tool case.
2. Remove the hole cover pressing the lower part of the cover on the
bumper. 3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
CAUTION
Failure to place the transaxleshift lever in N (Neutral) maycause internal damage to thetransaxle.
ONC066028
ONC066026
■Front
■Rear

627
What to do in an emergency
Emergency towing (if equipped)
If towing is necessary, we recom-
mend you to have it done by an
authorized HYUNDAI dealer or a
commercial tow truck service.If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook attached to the front (or
under the rear) of the vehicle.
Use extreme caution when towing the
vehicle. A driver must be in the vehi-
cle to steer it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
Do not use the tow hooks to pull a
vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
Avoid towing a vehicle heavier than the vehicle doing the towing.
The drivers of both vehicles should communicate with each other fre-
quently. Before emergency towing, check
that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force.
To avoid damaging the hook, do not pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
Attach a towing strap to the tow hook.
Using a portion of the vehicle other than the tow hooks fortowing may damage the bodyof your vehicle.
Use only a cable or chain specifically intended for usein towing vehicles. Securelyfasten the cable or chain tothe towing hook provided.
ONC066029
ONC066027
■Front
■Rear

What to do in an emergency
28
6
Emergency towing precautions
Turn the ignition switch to ACC so
the steering wheel isn’t locked.
Place the transaxle shift lever in N (Neutral).
Release the parking bake.
Press the brake pedal with more force than normal since you will
have reduced brake performance.
More steering effort will be required because the power steer-
ing system will be disabled.
If you are driving down a long hill, the brakes may overheat and brake
performance will be reduced. Stop
often and let the brakes cool off.CAUTION - Automatic
transaxle
If the car is being towed with all four wheels on the ground, itcan be towed only from thefront. Be sure that the transaxleis in neutral. Be sure the steer-ing is unlocked by placing theignition switch in the ACC posi-tion. A driver must be in thetowed vehicle to operate thesteering and brakes.
To avoid serious damage to the automatic transaxle, limitthe vehicle speed to 10 mph(15 km/h) and drive less than 1mile (1.5 km) when towing.
Before towing, check under your vehicle for leaking auto-matic transaxle fluid. If theautomatic transaxle fluid isleaking, a flatbed equipmentor towing dolly must be used.
WARNING
Use extreme caution when tow-
ing the vehicle.
Avoid sudden starts or erratic driving maneuvers which
would place excessive stress
on the emergency towing hook
and towing cable or chain. The
hook and towing cable or
chain may break and cause
serious injury or damage.
If the disabled vehicle cannot be moved, do not forcibly con-
tinue the towing. Contact an
authorized HYUNDAI dealer or
a commercial tow truck serv-
ice for assistance.
Tow the vehicle as straight ahead as possible.
Keep away from the vehicle during towing.

Index
4I
Rocking the vehicle.................................................5-104
Smooth cornering ....................................................5-105
Economical operation .................................................5-101
Electric power steering (EPS) ......................................4-56
Electronic parking brake (EPB) ...................................5-35
Electronic Stability Control (ESC) ...............................5-46
Emergency starting .........................................................6-5 Jump starting ...............................................................6-5
Jump starting procedure ..............................................6-6
Push-starting ................................................................6-7
Emergency towing ........................................................6-27
Emergency while driving ...............................................6-3 If engine stalls while driving ......................................6-3
If the engine stalls at a crossroad or crossing .............6-3
If you have a flat tire while driving ............................6-3
Emission control system ...............................................7-95
Engine ........................................................................\
.....8-2
Engine compartment ...............................................2-7, 7-3
Engine coolant ..............................................................7-32
Engine number..............................................................8-10
Engine oil......................................................................7-\
30
Engine overheats.............................................................6-8
Engine start/stop button ................................................5-10 Engine will not start .......................................................6-4
If engine doesn't turn over or turns over slowly .........6-4
If engine turns over normally but does not start .........6-4
Explanation of scheduled maintenance items ..............7-26
Exterior care .................................................................7-87
Exterior features .........................................................4-176 Roof rack .................................................................4-176
Exterior overview ...........................................................2-2
Flat tire........................................................................\
..6-15 Changing tires ...........................................................6-18
Jack and tools ............................................................6-15
Jack label ...................................................................6-24
Removing and storing the spare tire .........................6-16
Floor mat anchor(s) ....................................................4-171
Folding key .....................................................................4-4\
Front wiper deicer.......................................................4-138
Fuel filler lid .................................................................4-46
Fuel requirements ...........................................................1-3 Do not use methanol ...................................................1-4
Fuel Additives .............................................................1-5
Gasoline containing alcohol and methanol .................1-3
Gasoline containing MMT ..........................................1-4
Other fuels ...................................................................1-4
Fuses ........................................................................\
.....7-64 Fuse/Relay panel description ....................................7-68
E
F

I9
Index
Steering wheel audio control ......................................4-177
Storage compartments ................................................4-162Center console storage ............................................4-162
Glove box ................................................................4-162
Luggage tray............................................................4-164
Multi box .................................................................4-163
Sunglass holder .......................................................4-163
Summer tires .................................................................7-60
Sunglass holder ...........................................................4-163
Sunshade .......................................................................4\
-52
Sunvisor ......................................................................4-\
166
Theft-alarm system .......................................................4-17 Armed stage ..............................................................4-17
Disarmed stage ..........................................................4-19
Theft-alarm stage ......................................................4-19
Tilt & telescopic steering..............................................4-57
Tire and loading information label .............................5-123
Tire care ........................................................................\
7-48
Tire chains ....................................................................7-61\
Tire maintenance ..........................................................7-54
Tire Pressure Monitoring System (TPMS).....................6-9
Tire replacement ...........................................................7-52
Tire rotation ..................................................................7-50
Tire sidewall labeling ...................................................7-54 Tire specification and pressure label ............................8-10
Tire traction ..................................................................7-53
Tires and wheels ...........................................................7-48
All season tires ..........................................................7-60
Checking tire inflation pressure ................................7-49
Low aspect ratio tire..................................................7-62
Radial-ply tires ..........................................................7-62
Recommended cold tire inflation pressures ..............7-48
Snow tires ..................................................................7-61
Summer tires .............................................................7-60
Tire care.....................................................................7-4\
8
Tire chains .................................................................7-61
Tire maintenance .......................................................7-54
Tire replacement ........................................................7-52
Tire rotation ...............................................................7-50
Tire sidewall labeling ................................................7-54
Tire traction ...............................................................7-53
Tire terminology and definitions...............................7-58
Wheel alignment and tire balance .............................7-51
Wheel replacement ....................................................7-53
Tires and wheels .............................................................8-5
Towing ........................................................................\
..6-25 Emergency towing.....................................................6-27
Emergency towing precautions .................................6-28
Removable towing hook ...........................................6-26
Towing service ..........................................................6-25
T