emergency towing Hyundai Santa Fe 2019 Owner's Manual - RHD (UK, Australia)

Driving your vehicle
Additional driving conditions
• Become familiar with the off-road
conditions before driving.
• Always pay attention when driving
off-road and avoid dangerous
areas.
• Drive slowly when driving in heavy
wind.
• Reduce vehicle speed when cor-
nering. The centre of gravity of
4WD vehicles is higher than con-
ventional 2WD vehicles, making
them more likely to roll over when
you rapidly turn corners.
• Always hold the steering wheel firm-
ly when you are driving off-road.
Emergency precautions
Tyres
Do not use tyre and wheel with dif-
ferent size and type from the one
originally installed on your vehicle. It
can affect the safety and perform-
ance of your vehicle, which could
lead to steering failure or rollover
causing serious injury.
When replacing the tyres, be sure to
equip all four tyres with the tyre and
wheel of the same size, type, tread,
brand and load-carrying capacity. If
you equip your vehicle with any
tyre/wheel combination not recom-
mended by HYUNDAI for off-road
driving, you should not use these
tyres for highway driving.
Towing
4WD vehicles must be towed with a
wheel lift and dollies or flatbed equip-
ment with all the wheels off the
ground. For more information, refer
to "Towing" in chapter 6.
Dynamometer testing
A full-time 4WD vehicle must be test-
ed on a special four wheel chassis
dynamometer.
Do not grab the inside of the
steering wheel when you are
driving off-road. You may hurt
your arm by a sudden steering
manoeuvre or from steering
wheel rebound due to an impact
with objects on the ground. You
could lose control of the steer-
ing wheel which may lead to
serious injury or death.
WARNING
Never start or run the engine
whilst a full-time 4WD vehicle is
raised on a jack. The vehicle can
slip or roll off of a jack causing
serious injury or death to you or
those nearby.
WARNING
5-60

What to do in an emergency
Hazard warning flasher ........................................6-2
In case of an emergency whilst driving .............6-2
If the engine stalls whilst driving ..................................6-2
If the engine stalls at a crossroad or crossing .........6-2
If you have a flat tyre whilst driving ..........................6-3
If the engine will not start ...................................6-3
If the engine doesn't turn over
or turns over slowly .........................................................6-3
If the engine turns over normally
but doesn't start ................................................................6-4
Jump starting ..........................................................6-4
If the engine overheats ........................................6-7
Tyre pressure monitoring system (TPMS) .........6-9
Check tyre pressure .........................................................6-9
Tyre pressure monitoring system ...............................6-10
Low tyre pressure telltale.............................................6-11
Low tyre pressure position telltale
and tyre pressure telltale..............................................6-11
TPMS (Tyre Pressure Monitoring System)
malfunction indicator .....................................................6-12
Changing a tyre with TPMS .........................................6-13
If you have a flat tyre (with spare tyre) .........6-15
Jack and tools ..................................................................6-15
Removing and storing the spare tyre ........................6-16
Changing tyres .................................................................6-17
Jack label ...........................................................................6-24
EC Declaration of conformity for Jack......................6-25
If you have a flat tyre
(with tyre mobility kit) ........................................6-26
Introduction ......................................................................6-26
Notes on the safe use of the Tyre Mobility Kit......6-27
Components of the Tyre Mobility Kit ........................6-28
Using the Tyre Mobility Kit...........................................6-29
Checking the tyre inflation pressure .........................6-31
Towing ...................................................................6-33
Towing service .................................................................6-33
Removable towing hook ................................................6-34
Emergency towing ..........................................................6-35
Emergency commodity ........................................6-37
Fire extinguisher .............................................................6-37
First aid kit ........................................................................6-37
Triangle reflector ............................................................6-37
Tyre pressure gauge ......................................................6-37
6

6-4
What to do in an emergency
If the engine turns over nor-
mally but doesn't start
• Check the fuel level and add fuel if
necessary.
If the engine still does not start, we
recommend that you call a HYUNDAI
authorised repairer for assistance.Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
JUMP STARTING
To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.
Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
WARNING
Hydrogen is always
present in battery cells,
is highly combustible,
and may explode if ignit-
ed.
Keep batteries out of
reach of children.
Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
•When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.

6-17
What to do in an emergency
6
6. Draw out the retainer guide (1)
and chain (2) through the centre
hole of spare tyre.
To store the spare tyre:
1. Lay the tyre on the ground with the
valve stem facing up.
2. Place the wheel under the vehicle
and install the retainer guide and
chain through the wheel centre.
3. Turn the wrench clockwise until it
clicks.Changing tyres
Ensure the spare tyre retainer
guide is properly aligned with
the centre of the spare tyre to
prevent the spare tyre from "rat-
tling".
Otherwise, it may cause the
spare tyre to fall off the carrier
and lead to an accident.
CAUTION
A vehicle can slip or roll off of a
jack causing serious injury or
death to you or those nearby.
Take the following safety pre-
cautions:
•Do not get under a vehicle
that is supported by a jack.
•NEVER attempt to change a
tyre in the lane of traffic.
ALWAYS move the vehicle
completely off the road on
level, firm ground away from
traffic before trying to change
a tyre. If you cannot find a
level, firm place off the road,
call a towing service for assis-
tance.
•Be sure to use the jack pro-
vided with the vehicle.
•ALWAYS place the jack on the
designated jacking positions
on the vehicle and NEVER on
the bumpers or any other part
of the vehicle for jacking sup-
port.
WARNING

6-31
What to do in an emergency
6
9. Switch off the compressor.
10. Detach the hoses from the
sealant bottle connector and
from the tyre valve.
Return the TMK to its storage loca-
tion in the vehicle.
Distributing the sealant
11. Immediately drive approximately
4~6 miles (7~10 km or, about
10min) to evenly distribute the
sealant in the tyre.
Do not exceed a speed of 50 mph
(80 km/h). If possible, do not fall
below a speed of 12 mph (20 km/h).
Whilst driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
Checking the tyre inflation
pressure
1. After driving approximately 4~6
miles (7~10 km or about 10 min),
stop at a safety location.
2. Connect the connection hose (9)
of the compressor directly to the
tyre valve.
3. Plug the compressor power cord
into the vehicle power outlet.
4. Adjust the tyre inflation pressure
to the recomended tyre inflation.
With the ignition swithched on,
proceed as follows. Carbon monoxide
Carbon monoxide poisoning
and suffocation is possible if
the engine is left running in a
poorly ventilated or unventilat-
ed location (such as inside a
building).
WARNING
OLMF064106
OTM068009
Tyre pressure
Do not attempt to drive your
vehicle if the tyre pressure is
below 200 kPa (29 psi). This
could result in an accident due
to sudden tyre failure.
CAUTION

6-32
What to do in an emergency
- To increase the inflation pres-
sure :Switch on the compres-
sor, position I. To check the cur-
rent inflation pressure setting,
briefly switch off the compressor.
- To reduce the inflation pres-
sure:Press the button (8) on the
compressor.
Do not let the compressor run for
more than 10 minutes, otherwise
the device will overheat and may
be damaged.
Information
The pressure gauge may show higher
than actual reading when the com-
pressor is running. To get an accurate
tyre reading, the compressor needs to
be turned off.
Information
When reinstalling the repaired or
replaced tyre and wheel on the vehi-
cle, tighten the wheel lug nut to 11~13
kgf·m (79~94 lbf·ft).
i
i
NOTICE
The tyre inflation pressure must
be at least 220 kPa (32 psi). If it
is not, do not continue driving.
Call for road side service or
towing.
WARNING
If the inflation pressure is not
maintained, drive the vehicle a
second time, refer to
Distributing the sealant. Then
repeat steps 1 to 4.
Use of the TMK may be ineffec-
tual for tyre damage larger than
approximately 4 mm (0.16 in).
We recommend that you con-
tact a HYUNDAI authorised
repairer if the tyre cannot be
made roadworthy with the Tyre
Mobility Kit.
CAUTION
Tyre pressure sensor
(if equipped with TPMS)
The sealant on the tyre pres-
sure sensor and wheel should
be removed when you replace
the tyre with a new one and
inspect the tyre pressure sen-
sors at a HYUNDAI authorised
repairer.
CAUTION

6-33
What to do in an emergency
6
TOWING
Towing service
[A] : Dollies
If emergency towing is necessary,
we recommend having it done by a
HYUNDAI authorised repairer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.On 2WD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
OTM068010L
The 4WD vehicle should never
be towed with the wheels on the
ground. This can cause serious
damage to the transmission or
the 4WD system.
CAUTION
•Do not tow the vehicle with the
front wheels on the ground as
this may cause damage to the
vehicle.
•Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
CAUTION
OTM068013
OTM068012

6-34
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies:
1. Place the ignition switch in the
ACC position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.
Removable towing hook
1. Open the tailgate, and remove the
towing hook from the tool case.
2. Remove the hole cover pressing
the lower part of the cover on the
bumper. Failure to place the shift lever in
N (Neutral) may cause internal
damage to the transmission.
CAUTION
If your vehicle is equipped with
a rollover sensor, place the igni-
tion switch in the LOCK/OFF or
ACC position when the vehicle
is being towed. The side impact
and curtain air bag may deploy
if the sensor detects the situa-
tion as a rollover.
WARNING
OTM068016
OTM068017
■Front
■RearOTM068015

6-35
What to do in an emergency
6
3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and
install the cover after use.Emergency towing
If towing is necessary, we recom-
mend you have it done by a
HYUNDAI authorised repairer or a
commercial tow truck service.If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
OTM068019
OTM068018
■Rear
■Front

6-36
What to do in an emergency
Always follow these emergency tow-
ing precautions:
• Place the ignition switch in the
ACC position so the steering wheel
is not locked.
• Place the shift lever in N (Neutral).
• Release the parking brake.
• Depress the brake pedal with more
force than normal as you will have
reduced braking performance.
• More steering effort will be
required because the power steer-
ing system will be disabled.
• Use a vehicle heavier than your
own to tow your vehicle.
• The drivers of both vehicles should
communicate with each other fre-
quently.
• Before emergency towing, check
that the hook is not broken or dam-
aged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.• Use a towing cable or chain less
than 5 m (16 feet) long. Attach a
white or red cloth (about 30 cm (12
inches) wide) in the middle of the
cable or chain for easy visibility.
• Drive carefully so the towing cable
or chain remains tight during tow-
ing.
• Before towing, check the automat-
ic transmission for fluid leaks under
your vehicle. If the automatic trans-
mission fluid is leaking, flatbed
equipment or a towing dolly must
be used.
OTM068020
To avoid damage to your vehicle
and vehicle components when
towing:
•Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
•Do not use the towing hooks
to pull a vehicle out of mud,
sand or other conditions from
which the vehicle cannot be
driven out under its own
power.
•Limit the vehicle speed to
10 mph (15 km/h) and drive
less than 1 mile (1.5 km) when
towing to avoid serious dam-
age to the automatic trans-
mission.
CAUTION