INFINITI EX 2011 Owners Manual

AIR CONDITIONER SPECIFICATION
LABEL
The air conditioner specification label is at-
tached as shown.
STI0495
STI0569
INSTALLING FRONT LICENSE PLATE
9-12Technical and consumer information

Use the following steps to mount the license
plate.
Before mounting the license plate, confirm that
the following parts are enclosed in the plastic
bag.
Only use the recommended mounting position
or Intelligent Cruise Control (ICC) sensor ob-
struction (if so equipped) may result.
●License plate bracket
● J-nut × 2
● Screw × 2
● Screw grommet × 2
1. Park the vehicle on flat, level ground.
2. Place the license plate bracket with the
positioner
Afit to the bumper pillarB
and the side end surface of the bracket
aligned with the bumper
C.
3. Mark the center of the hole
Dwith a
felt-tip pen.
4. Carefully drill two pilot holes using a 0.39 in (10 mm) drill bit at the marked loca-
tions. (Be sure that the drill only goes
through the bumper fascia.)
5. Insert grommets into the hole on the fascia.
6. Insert a flat-blade screwdriver into the grommet hole to add 90° turn onto the
part
E. 7. Insert a J-nut into the license plate bracket
before placing the license plate bracket
on the fascia.
8. Install the license plate bracket with screws.
9. Install the license plate with bolts that are no longer than 0.55 in (14 mm).
WARNING
●It is extremely dangerous to ride in a
cargo area inside the vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
●Do not allow people to ride in any area
of vehicle that is not equipped with
seats and seat belts.
●Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
TERMS
It is important to familiarize yourself
with the following terms before loading
your vehicle:
●Curb Weight (actual weight of your
vehicle) - vehicle weight including:
standard and optional equipment, flu-
ids, emergency tools, and spare tire
assembly. This weight does not
include
passengers and cargo.
VEHICLE LOADING INFORMATION
Technical and consumer information9-13

●GVW (Gross Vehicle Weight) - curb
weight plus the combined weight of
passengers and cargo.
●GVWR (Gross Vehicle Weight Rating) -
maximum total combined weight of
the unloaded vehicle, passengers,
luggage, hitch, trailer tongue load
and any other optional equipment.
This information is located on the
F.M.V.S.S./C.M.V.S.S. label.
●GAWR (Gross Axle Weight Rating) -
maximum weight (load) limit specified
for the front or rear axle. This infor-
mation is located on the
F.M.V.S.S./C.M.V.S.S. label.
●GCWR (Gross Combined Weight Rat-
ing) - The maximum total weight rat-
ing of the vehicle, passengers, cargo,
and trailer.
●Vehicle Capacity Weight, Load limit,
Total load capacity - maximum total
weight limit specified of the load
(passengers and cargo) for the ve-
hicle. This is the maximum combined
weight of occupants and cargo that
can be loaded into the vehicle. If the
vehicle is used to tow a trailer, the
trailer tongue weight must be in-
cluded as part of the cargo load. This
information is located on the Tire and
Loading Information label.
●Cargo capacity - permissible weight of
cargo, the weight of total occupants
weight subtracted from the load limit.
9-14
Technical and consumer information

VEHICLE LOAD CAPACITY
Do not exceed the load limit of your
vehicle shown as “The combined weight
of occupants and cargo” on the Tire and
Loading Information label. Do not ex-
ceed the number of occupants shown as
“Seating Capacity” on the Tire and Load-
ing Information label.
To get “the combined weight of occu-
pants and cargo”, add the weight of alloccupants, then add the total luggage
weight. Examples are shown in the illus-
tration.
Steps for determining correct load
limit
1.Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs” on
your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
3.Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.
4.The resulting figure equals the avail-
able amount of cargo and luggage
load capacity. For example, if the XXX
amount equals 1400 lbs. and there
will be five 150 lb. passengers in your
vehicle, the amount of available
cargo and luggage load capacity is
650 lbs. (1400 750 (5 x 150) = 650
lbs) or 640 340 (5 x 70) = 300 kg.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this re-
duces the available cargo and lug-
gage load capacity of your vehicle.
STI0365
Technical and consumer information9-15

Before driving a loaded vehicle, confirm
that you do not exceed the Gross Vehicle
Weight Rating (GVWR) or the Gross Axle
Weight Rating (GAWR) for your vehicle.
(See “MEASUREMENT OF WEIGHTS” later
in this section.)
Also check tires for proper inflation pres-
sures. See the Tire and Loading Informa-
tion label.
LOADING TIPS
●The GVW must not exceed GVWR or
GAWR as specified on the
F.M.V.S.S./C.M.V.S.S. certification la-
bel.
●Do not load the front and rear axle to
the GAWR. Doing so will exceed the
GVWR.
WARNING
●Properly secure all cargo to help pre-
vent it from sliding or shifting. Do not
place cargo higher than the seatbacks.
In a sudden stop or collision, unsecured
cargo could cause personal injury.
●Do not load your vehicle any heavier
than the GVWR or the maximum front
and rear GAWRs. If you do, parts of your
vehicle can break, tire damage could oc-
cur, or it can change the way your ve-
hicle handles. This could result in loss
of control and cause personal injury.
●Overloading could not only shorten the
life of your vehicle and the tires, but
also could lead to hazardous vehicle
handling and long braking distance.
This may cause a premature tire mal-
function, which could result in a serious
accident and personal injury. Failures
caused by overloading are not covered
by the vehicle’s warranty.
MEASUREMENT OF WEIGHTS
Secure loose items to prevent weight
shifts that could affect the balance of
your vehicle. When the vehicle is loaded,
drive to a scale and weigh the front and
the rear wheels separately to determine
axle loads. Individual axle loads should
not exceed either of the gross axle
weight ratings (GAWR). The total of the
axle loads should not exceed the gross
vehicle weight rating (GVWR). These rat-
ings are given on the vehicle certifica-
tion label. If weight ratings are ex-
ceeded, move or remove items to bring
all weights below the ratings.
9-16
Technical and consumer information

Your new vehicle was designed to be used to
carry passengers and cargo. INFINITI does not
recommend trailer towing, because it places
additional loads on your vehicle’s engine, drive-
train, steering, braking, and other systems.
An INFINITI Towing Guide (U.S. only) is available
on the website at
www.InfinitiUSA.com. This guide includes infor-
mation on trailer towing capability and the
special equipment required for proper towing.
CAUTION
Vehicle damage resulting from towing a trailer
is not covered by INFINITI warranties.
FLAT TOWING
Towing your vehicle with all four wheels on the
ground is sometimes called flat towing. This
method is sometimes used when towing a
vehicle behind a recreational vehicle, such as a
motor home.
CAUTION
●Failure to follow these guidelines can result
in severe transmission damage.
● Whenever flat towing your vehicle, always
tow forward, never backward. ●
DO NOT tow any automatic transmission ve-
hicle with all four wheels on the ground (flat
towing). Doing so WILL DAMAGE internal
transmission parts due to lack of transmis-
sion lubrication.
● For emergency towing procedures refer to
“TOWING RECOMMENDED BY INFINITI” in the
“6. In case of emergency” section of this
manual.
Automatic transmission
To tow a vehicle equipped with an automatic
transmission, an appropriate vehicle dolly
MUST be placed under the towed vehicle’s drive
wheels. Alwaysfollow the dolly manufacturer’s
recommendations when using their product. DOT (Department Of Transportation) Quality
Grades: All passenger car tires must conform to
federal safety requirements in addition to these
grades.
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA Temperature A
TREADWEAR
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1 1/2) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon actual conditions of their use,
however, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteristics
and climate.
TRACTION AA, A, B AND C
The traction grades, from highest to lowest, are
AA, A, B and C. Those grades represent the
tire’s ability to stop on wet pavement as mea-
sured under controlled conditions on specified
TOWING A TRAILER
UNIFORM TIRE QUALITY GRADING
Technical and consumer information9-17

government test surfaces of asphalt and con-
crete. A tire marked C may have poor traction
performance.
WARNING
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering, hy-
droplaning, or peak traction characteristics.
TEMPERATURE A, B AND C
The temperature grades A (the highest), B, and
C, representing the tire’s resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the ma-
terial of the tire to degenerate and reduce tire
life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to
a level of performance which all passenger car
tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A rep-
resent higher levels of performance on the
laboratory test wheel than the minimum re-
quired by law.
WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and not
overloaded. Excessive speed, under-inflation,
or excessive loading, either separately or in
combination, can cause heat build-up and pos-
sible tire failure.Your INFINITI is covered by the following emis-
sion warranties.
For US:
●
Emission Defects Warranty
● Emissions Performance Warranty
Details of these warranties may be found with
other vehicle warranties in your Warranty Infor-
mation Booklet that comes with your INFINITI. If
you did not receive a Warranty Information
Booklet, or it has become lost, you may obtain
a replacement by writing to:
● INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
EMISSION CONTROL SYSTEM WARRANTY
9-18Technical and consumer information

For Canada:
Emission Control System Warranty
Details of these warranties may be found with
other vehicle warranties in your Warranty and
Roadside Assistance Information that comes
with your INFINITI. If you did not receive a
Warranty and Roadside Assistance Information,
or it has become lost, you may obtain a replace-
ment by writing to:
●Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario,
L4W 4Z5For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying INFINITI.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and rem-
edy campaign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or INFINITI.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888- 327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 400 Seventh
Street, SW., Washington, D.C. 20590.
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov. You may notify INFINITI by contacting our
Consumer Affairs Department, toll-free,
at 1-800-662-6200.
For Canada
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform Transport Canada in
addition to notifying INFINITI.
If Transport Canada receives complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may request that
INFINITI conduct a recall campaign. How-
ever, Transport Canada cannot become
involved in individual problems between
you, your retailer, or INFINITI.
You may contact Transport Canada’s De-
fect Investigations and Recalls Division
toll free at 1-800-333-0510. You may also
report safety defects online at:
https://wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/ PCDB-BDPP/Index.aspx.
REPORTING SAFETY DEFECTS
Technical and consumer information9-19

Additional information concerning motor
vehicle safety may be obtained from
Transport Canada’s Road Safety Infor-
mation Centre at 1-800-333-0371 or on-
line at www.tc.gc.ca/roadsafety (English
speakers) or
www.tc.gc.ca/securiteroutiere (French
speakers).
To notify INFINITI of any safety concerns
please contact our Consumer Informa-
tion Centre toll free at 1-800-361-4792.A vehicle equipped with All-Wheel Drive (AWD)
should never be tested using a two wheel
dynamometer (such as the dynamometers used
by some states for emissions testing), or similar
equipment. Make sure you inform test facility
personnel that your vehicle is equipped with
AWD before it is placed on a dynamometer.
Using the wrong test equipment may result in
transmission damage or unexpected vehicle
movement which could result in serious vehicle
damage or personal injury.
Due to legal requirements in some states/ areas
or provinces, your vehicle may be required to be
in what is called the “ready condition” for an
Inspection/Maintenance (I/M) test of the emis-
sion control system.
The vehicle is set to the “ready condition” when
it is driven through certain driving patterns.
Usually, the “ready condition” can be obtained
by ordinary usage of the vehicle.
If a powertrain system component is repaired or
the battery is disconnected, the vehicle may be
reset to a “not ready condition”. Before taking
the I/M test, check the vehicle’s
inspection/maintenance test readiness condi-
tion. Place the ignition switch in the ON position
without starting the engine. If the Malfunction
Indicator Light (MIL) comes on steady for 20
seconds and then blinks for 10 seconds, the I/Mtest condition is “not ready”. If the MIL does not
blink after 20 seconds, the I/M test condition is
“ready”.
Contact a INFINITI retailer to set the “ready
condition” or to prepare the vehicle for testing.
READINESS FOR INSPECTION/
MAINTENANCE (I/M) TEST
9-20Technical and consumer information

This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems per-
formed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
●How various systems in your vehicle were
operating;
● Whether or not the driver and passenger
safety belts were buckled/fastened;
● How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
● How fast the vehicle was traveling.
● Sounds are not recorded.
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded by your vehicle
only if a nontrivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age and crash location) are
recorded. However, other parties, such as law enforcement, could combine the EDR data with
the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer and INFINITI retailer, other par-
ties, such as law enforcement, that have the
special equipment, can read the information if
they have access to the vehicle or the EDR. EDR
data will only be accessed with the consent of
the vehicle owner or lessee or as otherwise
required or permitted by law.
Genuine INFINITI Service Manual for this model
and prior models can be purchased. A genuine
INFINITI Service Manual is the best source of
service and repair information for your vehicle.
This manual is the same one used by the factory
trained technicians working at an INFINITI re-
tailer. Genuine INFINITI Owner’s Manual can
also be purchased.
In the USA:
For current pricing and availability of genuine
INFINITI Service Manuals
, contact:
1-800-450-9491
www.infiniti-techinfo.com
For current pricing and availability of genuine
INFINITI Owner’s Manuals , contact:
1-800-247-5321
In Canada:
To purchase a copy of a genuine INFINITI Service
Manual or Owner’s Manual for this model year
and prior, contact an INFINITI retailer. For the
phone number and location of an INFINITI re-
tailer in your area call the INFINITI Satisfaction
Center at 1-800-361-4792 and a bilingual
INFINITI representative will assist you.
EVENT DATA RECORDERS (EDR) OWNER’S MANUAL/SERVICE MANUAL
ORDER INFORMATION
Technical and consumer information9-21