service INFINITI EX 2013 Towing Guide

2013 Infiniti Towing Guide
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PREPARING YOUR VEHICLE

BREAK-IN AND MAINTENANCE SCHEDULE
Infiniti recommends that you allow a sufficient “break-in” (500 miles) of both the engine and
drivetrain before towing with your new Infiniti vehicle. In addition, for the first 500 miles that you
tow a trailer, do not drive over 50 mph and do not make starts at full throttle.

Keep in mind, too, that towing places higher demands and added loads on vehicle components, so
more frequent maintenance is called for. Your Infiniti Service & Maintenance Guide provides the
accelerated maintenance schedule for towing purposes. Engine oil, filter, transmission oil, and
possibly other fluids should be changed more frequently when towing.

TIRE PRESSURE
When towing a trailer, increase the tow vehicle tire pressures to the recommended cold
specifications. You will find these figures in the vehicle owner’s manual and on the tire pressure
chart located within the vehicle. Trailer tire condition, size, load rating, and inflation pressure must
be in accordance with the trailer and tire manufacturer’s specifications.

MEASURING VEHICLE WEIGHT
The key to safe, efficient towing has to do with weight. Your vehicle — SUV, crossover, or passenger
car — is capable of carrying and towing only a certain amount of weight. You must compare your
vehicle’s tow weight ratings with the combined weight of the vehicle, trailer, and their contents.
This will help ensure that the total weight does not exceed any of your vehicle’s tow weight ratings.
There are four weights to consider when towing:
Š Gross Vehicle Weight
Š Gross Axle Weight (Front and Rear)
Š Gross Combined Weight
Š Trailer Tongue Load

These ratings are based upon normal highway driving and may be reduced if operating in reduced-
traction situations, for example, slippery boat ramps.

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At Infiniti, we back everything we build. So we are proud that every Infiniti is protected by some of
the best New Vehicle Limited Warranties, including 4-year/60,000-mile Basic coverage.
All 2013 models also feature 6-year/70,000-mile Powertrain coverage.*

For additional peace of mind, the Elite Infiniti Extended Protection Plan provides you with quality
long-term mechanical protection for 7 years/100,000 miles (measured from in service date and zero
miles, whichever comes first)”— long past your vehicle’s Basic and Powertrain Limited Warranty.
With the extra coverage, if a covered component fails during the term of the plan, Infiniti pays… not
you.** Plus, the Elite Infiniti Extended Protection Plan includes extensive Roadside Assistance
benefits and car rental coverage.

All of this makes the Elite Infiniti Extended Protection Plan a truly comprehensive package, offering
Infiniti owners exceptional value and peace of mind.

Coverage is available throughout the United States. Repair work will be done at authorized Infiniti
retailers by Infiniti-trained technicians utilizing Genuine Infiniti Parts.

For more information about the Elite Infiniti Extended Protection Plan, contact your participating
Infiniti retailer or call 1-800-662-6200.

The quality of Genuine Infiniti Parts and Accessories is backed by the integrity of a Genuine Infiniti
Replacement Parts and Accessories Limited Warranty. If purchased within the Basic coverage
period of 4 years/60,000 miles, Genuine Infiniti Parts and Accessories are covered by the
remaining period of the warranty. If the remaining period is less than 12 months/12,000 miles (or if
the vehicle warranty has expired), then Genuine Infiniti Parts and Accessories are covered by their
own 12-month/12,000-mile Limited Warranty. See your Infiniti Warranty Information Booklet or ask
your Infiniti retailer for specific details.

CONCERN FOR YOUR SAFETY
Infiniti urges you to always use your seat belt whenever you drive. And please make sure all
passengers are buckled up. Keep in mind that air bags are a supplemental restraint system and
must always be used in conjunction with a seat belt.

In addition, a rear-facing child restraint must never be used in the front passenger seat if the
vehicle is equipped with a front passenger air bag. Children 12 and under should ride in the rear
seat properly secured in child restraints, booster seats, or seat belts, according to their size. Please
see your vehicle owner's manual for more details.

*
For complete warranty details, refer to the Infiniti Warranty Information Booklet or see your nearest Infiniti
retailer.
**A nominal deductible may apply. For details please refer to the Elite Infiniti Extended Protection Plan Service

Agreement or contact your Infiniti retailer.
PROTECTION

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By far the most important benefit of Infiniti luxury is the Total Ownership Experience.® Years before
we ever built our first luxury car, we built this belief: Luxury is much more than a collection of
features on an automobile. It is a way of doing business based upon building a lasting relationship.
From the very moment you arrive at an Infiniti retailer, we strive to exceed your expectations at
every turn with our line of products and our people. You will notice our commitment to your
satisfaction in everything we do, from the way we build our vehicles to the way we support them for
years to come. As an Infiniti driver you will enjoy a host of useful services like 24-hour Roadside
Assistance,* a Complimentary Infiniti Service Loan Car** and Trip Interruption Benefits.* Your
ownership experience will be a complete one, extending from our showroom to our Web site and
beyond.

ROADSIDE ASSISTANCE PROGRAM
4-year/unlimited-mileage* includes: Trip Interruption Benefits, 24-hour toll-free customer
assistance number, battery boost, lock-outs, flat tires, out-of-gas, accident towing.

SERVICE LOAN CAR PROGRAM
When you make an appointment and drop off your Infiniti vehicle for warranty repair maintenance
at participating retailers, a complimentary Infiniti Service Loan Car** will be waiting. And before
your Infiniti is returned to you, it will be hand-washed and running smoothly.

COMMITMENT
To a superior product representing excellent value, presented in a unique environment. To honor
our guests and treat them with respect during the buying process. To give our customers
outstanding service throughout their ownership, so that they may enjoy an ongoing relationship
with knowledgeable people. To be completely committed to ensuring total satisfaction for our
customers.

OWNERSHIP ONLINE
Our goal is to provide owners with a premium quality vehicle and an outstanding ownership
experience that does not end when you drive away from the showroom. To that end, we have
created the “Ownership” section of the www.InfinitiUSA.com Web site, which further reflects our
commitment to serving Infiniti owners’ needs. There you can find easily accessible maintenance
schedules, warranty information, and articles exclusively available to Infiniti owners.

*Roadside Assistance/Trip Interruption available during the first four years after initial new vehicle delivery.
**Subject to availability. Available only during the 4-year/60,000-mile Basic coverage. The customer must be

21 years of age or older with a valid U.S. driver’s license. The customer must provide proof of primary

insurance. Restrictions may apply.
THE TOTAL OWNERSHIP EXPERIENCE® InfinitiUSA.com