service INFINITI M 2012 Owner's Manual

6-12In case of emergency
When towing your vehicle, all State (Pro-
vincial in Canada) and local regulations for
towing must be followed. Incorrect towing
equipment could damage your vehicle.
Towing instructions are available from an
INFINITI retailer. Local service operators are
familiar with the applicable laws and
procedures for towing. To assure proper
towing and to prevent accidental damage
to your vehicle, INFINITI recommends that
you have a service operator tow your
vehicle. It is advisable to have the service
operator carefully read the following pre-
cautions.
WARNING
.Never ride in a vehicle that is being
towed.
. Never get under your vehicle after it has
been lifted by a tow truck.
CAUTION
.When towing, make sure that the trans-
mission, axles, steering system and
powertrain are in working condition. If
any unit is damaged, dollies must be used.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehicle (RV), see
“Flat towing ”in the “9. Technical and
consumer information ”section of this
manual.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada).
TOWING YOUR VEHICLE

VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
.Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer ’s instruc-
tions for the recovery device.
Front:
1. Remove the cover with a suitable tool.
2. Securely install the vehicle recovery hook
*1stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook.
Make sure that the hook is properly
secured in the original place after use. Rear:
Do not use the tie down hook
*2for
towing or vehicle recovery.
CAUTION
. Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.
. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control
(VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
.Shift back and forth between R(reverse) and D (drive).
.Apply the accelerator as little as possible to maintain the rocking
motion.
.Release the accelerator pedal beforeshifting between R and D.
.Do not spin the tires above 35 MPH(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing
service to remove the vehicle.
In case of emergency6-15

8 Maintenance and do-it-yourself
Maintenance requirement .................................... 8-2Scheduled maintenance .................................. 8-2
General maintenance....................................... 8-2
Where to go for service ................................... 8-2
General maintenance ........................................... 8-3 Explanation of maintenance items ................... 8-3
Maintenance precautions ..................................... 8-5
Engine compartment check locations ................... 8-7 VK56VD engine ............................................... 8-7
VQ37VHR engine ............................................. 8-9
Engine cooling system ....................................... 8-11 Checking engine coolant level ....................... 8-12
Changing engine coolant ............................... 8-12
Engine oil .......................................................... 8-13 Checking engine oil level............................... 8-13
Changing engine oil and filter ....................... 8-13
Automatic transmission fluid ............................. 8-16
Power steering fluid........................................... 8-16
Brake fluid......................................................... 8-17 Brake fluid .................................................... 8-17
Window washer fluid ......................................... 8-18
Battery .............................................................. 8-19 Jump starting ................................................ 8-20
Variable voltage control system ......................... 8-20 Drive belts ........................................................ 8-21
Spark plugs ...................................................... 8-21
Replacing spark plugs ................................. 8-22
Air cleaner ........................................................ 8-22
Windshield wiper blades ................................... 8-24 Cleaning ...................................................... 8-24
Replacing..................................................... 8-24
Brakes .............................................................. 8-25 Self-adjusting brakes ................................... 8-25
Brake pad wear warning .............................. 8-25
Fuses ................................................................ 8-26 Engine compartment .................................... 8-26
Passenger compartment............................... 8-28
Intelligent Key battery replacement ................... 8-29
Lights................................................................ 8-31 Headlights ................................................... 8-31
Exterior and interior lights ........................... 8-32
Wheels and tires ............................................... 8-34 Tire pressure ............................................... 8-34
Tire labeling ................................................ 8-38
Types of tires............................................... 8-40
Tire chains ................................................... 8-41
Changing wheels and tires........................... 8-41

8-2Maintenance and do-it-yourself
Your new INFINITI has been designed to
have minimum maintenance requirements
with long service intervals to save you both
time and money. However, some day-to-
day and regular maintenance is essential
to maintain your INFINITI’s fine mechanical
condition, as well as its emission and
engine performance.
It is the owner ’s responsibility to make
sure that the scheduled maintenance, as
well as general maintenance, is performed.
As the vehicle owner, you are the only one
who can ensure that your vehicle receives
the proper maintenance care. You are a
vital link in the maintenance chain.
SCHEDULED MAINTENANCE
For your convenience, both required and
optional scheduled maintenance items are
describedandlistedinyour “INFINITI
Service and Maintenance Guide ”. You must
refer to that guide to ensure that necessary
maintenance is performed on your INFINITI
at regular intervals.
GENERAL MAINTENANCE
General maintenance includes those items
which should be checked during normal
day-to-day operation. They are essential for
proper vehicle operation. It is your respon-
sibility to perform these procedures reg-
ularly as prescribed.
Performing general maintenance checks
requires minimal mechanical skill and only
a few general automotive tools.
These checks or inspections can be done
by yourself, a qualified technician or, if you
prefer, an INFINITI retailer.
WHERE TO GO FOR SERVICE
If maintenance service is required or your
vehicle appears to malfunction, have the
systems checked and serviced by an
INFINITI retailer.
INFINITI technicians are well-trained spe-
cialists and are kept up to date with the
latest service information through techni-
cal bulletins, service tips, and in-retailer-
ship information systems. They are
completely qualified to work on INFINITI
vehicles beforework begins.
You can be confident that an INFINITI
retailer ’s service department performs the best job to meet the maintenance require-
ments on your vehicle
—in a reliable and
economical way.
MAINTENANCE REQUIREMENT

vehicle has been parked for a while. Water
dripping from the air conditioner after use
is normal. If you should notice any leaks or
if gasoline fumes are evident, check for the
cause and have it corrected immediately.
Power steering fluid level* and lines:
Check the level when the fluid is cold,
with the engine off. Check the lines for
proper attachment, leaks, cracks, etc.
Radiator and hoses:Check the front of the
radiator and clean off any dirt, insects,
leaves, etc., that may have accumulated.
Make sure the hoses have no cracks,
deformation, rot or loose connections.
Underbody: The underbody is frequently
exposed to corrosive substances such as
those used on icy roads or to control dust.
It is very important to remove these
substances, otherwise rust will form on
the floor pan, frame, fuel lines and around
the exhaust system. At the end of winter,
the underbody should be thoroughly
flushed with plain water, being careful to
clean those areas where mud and dirt may
accumulate. For additional information,
see “Cleaning exterior ”in the “7. Appear-
ance and care ”section.
Windshield washer fluid*: Check that there
is adequate fluid in the reservoir. When performing any inspection or main-
tenance work on your vehicle, always take
care to prevent serious accidental injury to
yourself or damage to the vehicle. The
following are general precautions which
should be closely observed.
WARNING
.
Park the vehicle on a level surface, apply
the parking brake securely and block the
wheels to prevent the vehicle from
moving. Move the selector lever to P
(Park).
. Be sure the ignition switch is in the OFF
or LOCK position when performing any
parts replacement or repairs.
. Never connect or disconnect the battery
or any transistorized component while
the ignition switch is in the ON position.
. Never leave the engine or automatic
transmission related component har-
nesses disconnected while the ignition
switch is in the ON position.
. If you must work with the engine
running, keep your hands, clothing, hair
and tools away from moving fans, belts
and any other moving parts. .
It is advisable to secure or remove any
loose clothing and remove any jewelry,
such as rings, watches, etc. before
working on your vehicle.
. Always wear eye protection whenever
you work on your vehicle.
. Ifyoumustruntheengineinan
enclosed space such as a garage, be
sure there is proper ventilation for
exhaust gases to escape.
. Never get under the vehicle while it is
supported only by a jack. If it is
necessary to work under the vehicle,
support it with safety stands.
. Keep smoking materials, flame and
sparks away from fuel tank and the
battery.
. Your vehicle is equipped with an auto-
matic engine cooling fan. It may come on
at any time without warning, even if the
ignition key is in the OFF position and
the engine is not running. To avoid
injury, always disconnect the negative
battery cable before working near the
fan.
. The fuel filter or fuel lines should be
serviced by an INFINITI retailer because
the fuel lines are under high pressure
Maintenance and do-it-yourself8-5
MAINTENANCE PRECAUTIONS

8-6Maintenance and do-it-yourself
even when the engine is off.
CAUTION
.Do not work under the hood while the
engine is hot. Turn the engine off and
wait until it cools down.
. Avoid direct contact with used engine oil
and coolant. Improperly disposed engine
oil, coolant, and/or other vehicle fluids
can damage the environment. Always
conform to local regulations for disposal
of vehicle fluid.
This “8. Maintenance and do-it-yourself ”
section gives instructions regarding only
those items which are relatively easy for an
owner to perform.
A genuine INFINITI Service Manual is also
available. (See “Owner ’s Manual/Service
Manual order information ”in the “9.
Technical and consumer information ”sec-
tion.)
You should be aware that incomplete or
improper servicing may result in operating
difficulties or excessive emissions, and
could affect your warranty coverage. If indoubt about any servicing, we recommend
that it be done by an INFINITI retailer.

The engine cooling system is filled at the
factory with a pre-diluted mixture of 50%
Genuine NISSAN Long Life Antifreeze/Cool-
ant (blue) and 50% water to provide year-
round anti-freeze and coolant protection.
The anti-freeze solution contains rust and
corrosion inhibitors. Additional engine
cooling system additives are not neces-
sary.
WARNING
.Never remove the radiator cap when the
engine is hot. Wait until the engine and
radiator cool down. Serious burns could
be caused by high pressure fluid escap-
ing from the radiator. See precautions in
“If your vehicle overheats ”in the “6. In
case of emergency ”section of this
manual.
. The radiator is equipped with a pressure
type radiator cap. To prevent engine
damage, use only a genuine NISSAN
radiator cap.
CAUTION
.When adding or replacing coolant, be
sure to use only Genuine NISSAN Long
Life Antifreeze/Coolant (blue) or equiva-
lent. Genuine NISSAN Long Life Anti-
freeze/Coolant (blue) is pre-diluted to
provide antifreeze protection to −348F
( −37 8C). If additional freeze protection is
needed due to weather where you
operate your vehicle, add Genuine
NISSAN Long Life Antifreeze/Coolant
(blue) concentrate following the direc-
tions on the container. If an equivalent
coolant other than Genuine NISSAN Long
Life Antifreeze/Coolant (blue) is used,
follow the coolant manufacture ’s instruc-
tions to maintain minimum antifreeze
protection to −348F( −37 8C). The use of
other types of coolant solutions other
than Genuine NISSAN Long Life Anti-
freeze/Coolant (blue) or equivalent may
damage the engine cooling system.
. The life expectancy of the factory-fill
coolant is 105,000 miles (168,000 km)
or 7 years. Mixing any other type of
coolant other than Genuine NISSAN Long
Life Antifreeze/Coolant (blue) , including Genuine NISSAN Long Life Antifreeze/
Coolant (green), or the use of non-
distilled water will reduce the life
expectancy of the factory-fill coolant.
Refer to the INFINITI Service and Main-
tenance Guide for more details.
. Never use any additives in the coolant
such as radiator sealer in the cooling
system. This may cause damage to
electrical equipment such as the motor
and inverter, and also to engine and
transmission.
Maintenance and do-it-yourself8-11
ENGINE COOLING SYSTEM

8-12Maintenance and do-it-yourself
SDI2043
CHECKING ENGINE COOLANT LEVEL
Check the coolant levelin the reservoir
when the engine is cold. If the coolant
level is below MIN
*2, open the reservoir
tank cap and add coolant up to the MAX
*1
level. If the reservoir tank is empty, check
the coolant level in the radiator when the
engine is cold. If there is insufficient
coolant in the radiator, fill the radiator
with coolant up to the filler opening and
also add it to the reservoir tank up to the
MAX level
*1.
Tighten the cap securely after adding
engine coolant. If the cooling system requires coolant
frequently, have it checked by an INFINITI
retailer.
CHANGING ENGINE COOLANT
Major cooling system repairs should be
performed by an INFINITI retailer. The
service procedures can be found in the
appropriate INFINITI Service Manual.
Improper servicing can result in reduced
heater performance and engine overheat-
ing.
WARNING
.
To avoid the danger of being scalded,
never change the coolant when the
engine is hot.
. Never remove the radiator cap when the
engine is hot. Serious burns could be
caused by high pressure fluid escaping
from the radiator.
. Avoid direct skin contact with used
coolant. If skin contact is made, wash
thoroughly with soap or hand cleaner as
soon as possible.
. Keep coolant out of reach of children and
pets.
Engine coolant must be disposed of
properly. Check your local regulations.

SDI2545
VK56VD engine
SDI2119
VQ37VHR engine1. Power steering fluid pump
2. Alternator
3. Crankshaft pulley
4. Air conditioner compressor
5. Drive belt auto-tensioner
WARNING
Be sure the ignition switch is in the OFF or
LOCK position before servicing drive belts.
The engine could rotate unexpectedly.
1. Visually inspect each belt for signs of
unusual wear, cuts, fraying or loosen-
ess. If the belt is in poor condition or
loose, have it replaced or adjusted by
an INFINITI retailer.
2. Have the belts checked regularly for condition and tension in accordance
with the maintenance schedule in your
“INFINITI Service and Maintenance
Guide ”.
WARNING
Be sure the engine and the ignition switch
are off and that the parking brake is
engaged securely.
CAUTION
Be sure to use the correct socket to remove
the spark plugs. An incorrect socket can
damage the spark plugs.
Maintenance and do-it-yourself8-21
DRIVE BELTS SPARK PLUGS

8-22Maintenance and do-it-yourself
SDI2020
REPLACING SPARK PLUGS
If replacement is required, see an INFINITI
retailer for servicing.
Iridium-tipped spark plugs
It is not necessary to replace the iridium-
tipped spark plugs as frequently as the
conventional type spark plugs since they
will last much longer. Follow the main-
tenance schedule in“INFINITI Service and
Maintenance Guide ”, but do not reuse
them by cleaning or regapping. Always replace spark plugs with recom-
mended or equivalent ones.SDI2549
VK56VD engine
AIR CLEANER