bluetooth INFINITI M HYBRID 2013 Owner's Guide

4-140Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see“Command List”earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” earlier in this section; page 4-88.)
2. Replace one of the voicetags being confused with a different voicetag.

10 Index
Number
12-volt battery charge warning light ................. 2-11
A
ABS (Anti-lock Braking System) ......................... 5-97
Accelerator downshift - In D (Drive) position - ... 5-16
Active noise control ........................................ 5-103
Active trace control ........................................... 5-99
Adaptive front lighting system (AFS) .................. 2-42
Adjustable headrests .......................................... 1-8
Advanced air bag system .................................. 1-43
Aiming control, Adaptive front lighting
system (AFS) ..................................................... 2-42
Air bag system
Advanced air bag system ............................. 1-43
Front passenger air bag and status light ...... 1-45
Front-seat mounted side-impact
supplemental air bag system ....................... 1-48
Roof-mounted curtain side-impact
supplemental air bag system ....................... 1-48
Air bag warning labels ...................................... 1-51
Air bag warning light ............................... 1-51, 2-17
Air cleaner housing filter ................................... 8-20
Air conditioner Air conditioner service ................................. 4-48
Air conditioner specification label ................ 9-11
Air conditioning system refrigerant and
lubricant recommendations .................. 4-48, 9-7
Automatic climate control ............................ 4-34 In-cabin microfilter ....................................... 4-48
Operation (See automatic climate control) .... 4-34
Air filter In-cabin microfilter ....................................... 4-48
Air vent ............................................................... 7-5
Alarm How to stop alarm (see vehicle
security system) ........................................... 2-35
Alcohol, drugs and driving .................................. 5-8
Antenna ............................................................ 4-87
Anti-lock Braking System (ABS) ......................... 5-97
Anti-lock braking system (ABS) warning light .... 2-11
Appearance care Exterior appearance care ................................ 7-2
Interior appearance care ................................ 7-4
Approaching Vehicle Sound for Pedestrians
(VSP) system .................................. Hybrid System-9
Armrest ............................................................. 1-10
Ashtrays (See cigarette lighter and ashtrays) .... 2-52
Assist charge gauge ................. Hybrid System-5, 2-8
Audible reminders ............................................ 2-20
Audio operation precautions ............................. 4-49
Audio system .................................................... 4-49
Steering wheel audio controls ...................... 4-85
Auto closure ..................................................... 3-20
Autolight system ............................................... 2-40
Automatic Automatic climate control .................. 4-37, 4-41
Automatic transmission fluid (ATF) ............... 8-15
Climate control ............................................ 4-34 Door locks ..................................................... 3-6
Drive positioner ........................................... 3-28
Driving with automatic transmission ............ 5-13
Seat positioner ............................................ 3-28
Automatic moonroof.......................................... 2-60
Average fuel consumption and speed ................ 2-31
Avoiding collision and rollover ............................ 5-7
B
Battery .............................................................. 8-18
Battery replacement, Intelligent Key ............... 3-2
Battery saver system ................................... 2-41
Intelligent Key .............................................. 8-26
Before starting the INFINITI Direct Response
Hybrid
TMSystem ............................................... 5-12
Blind Spot Intervention (BSI) ON
indicator light ................................................... 2-18
Blind Spot Warning (BSW) system/Blind Spot
Intervention
TM(BSI) system ............................... 5-31
Blind Spot Warning (BSW)/Blind Spot
Intervention (BSI) system warning light ............. 2-11
Bluetooth
®hands-free phone system
(models with navigation system) ....................... 4-88
Bluetooth
®hands-free phone system
(models without navigation system) .................. 4-98
Booster seats .................................................... 1-35
Brake Anti-lock Braking System (ABS) .................... 5-97
Brake fluid ................................................... 8-16

10-4
Gas cap ............................................................ 3-22
Gauge .......................................................... 0-9, 2-6Assist charge gauge ....................................... 2-8
Fuel gauge ..................................................... 2-8
Odometer....................................................... 2-7
Speedometer ................................................. 2-7
Tachometer .................................................... 2-8
Trip computer .............................................. 2-29
General maintenance ................................... 8-2, 8-3
Glove box ......................................................... 2-55
H
Hands-free phone system Bluetooth®(models with
navigation system) ....................................... 4-88
Bluetooth
®(models without
navigation system) ....................................... 4-98
Hazard warning flasher switch .......................... 2-45
Head restraints ................................................... 1-4
Headlights
Aiming control (See adaptive front lighting
system (AFS)) ............................................... 2-42
Bulb replacement ......................................... 8-29
Headlight switch .......................................... 2-40
Xenon headlights ......................................... 2-39
Headrest
Adjustable headrests ..................................... 1-8
Heated seats .................................................... 2-46
Heated steering wheel ...................................... 2-45
Heater Automatic climate control ............................ 4-34 Engine block heater ................................... 5-102
High temperature warning light ......................... 2-14
High voltage cautions ..................... Hybrid System-2
High voltage components .............. Hybrid System-10
Hill start assist system ................................... 5-100
HomeLink
®Universal Transceiver ...................... 2-66
Hood release .................................................... 3-18
Hook Coat hooks .................................................. 2-57
Horn ................................................................. 2-46
How to enable/disable the BSW system using the
settings menu ................................................... 5-34
How to enable/disable the FCW system using the
setting menu .................................................... 5-85
How to enable/disable the LDP system using
the settingsmenu .............................................. 5-29
How to enable/disable the LDW system using the
settings menu ................................................... 5-25
Hybrid EPS (Electrical Power Steering)
warning light .................................................... 2-14
Hybrid system over heat warning ...................... 2-26
Hybrid system start operation indicator ............ 2-24
Hybrid vehicle characteristics ........ Hybrid System-11
Hybrid vehicle precautions ............ Hybrid System-10
I
If the vehicle does not start ................................ 6-8
Ignition switch (Push-button) ................................................. 5-9
Automatic transmission models ................... 5-13
Immobilizer system ........................................... 2-35 In-cabin microfilter ............................................ 4-48
Indicator
Dot matrix display ....................................... 2-21
Lights .......................................................... 2-17
Indicator lights ................................................. 2-17
Infiniti Connection (models with
navigation system) ............................................ 4-24
Infiniti Direct Response
Hybrid system ................................. Hybrid System-2
INFINITI Drive mode selector.............................. 5-19
INFINITI Vehicle Immobilizer System .................. 2-35 Engine start ................................................. 2-35
INFINITI voice recognition system .................... 4-112
INFO button ...................................................... 4-10
Inside mirror ..................................................... 3-26
Inspection/maintenance (I/M) test .................... 9-20
Instrument brightness control ........................... 2-44
Instrument panel ......................................... 0-8, 2-5
Intelligent Brake Assist (IBA) off indicator light ... 2-19
Intelligent Brake Assist (IBA) system ................. 5-85
Intelligent cruise control (ICC) system ............... 5-46 Preview function .......................................... 5-68
Intelligent Cruise Control (ICC) system MAIN
switch indicator ................................................ 2-26
Intelligent Cruise Control (ICC) system
warning light .................................................... 2-14
Intelligent Key ..................................................... 3-2
Intelligent Key battery discharge ....................... 5-12
Intelligent Key ignition indicator ....................... 2-25
Intelligent Key system ......................................... 3-7 Battery replacement ..................................... 8-26

10-6
Malfunction indicator light (MIL) ....................... 2-19
Manual shift mode ............................................ 5-15
Map lights ........................................................ 2-64
Master warning light ......................................... 2-16
Mechanical key (Intelligent Key system) .............. 3-3
Memory function ............................................... 3-31
Memory storage
Automatic drive positioner ........................... 3-30
Meter Trip computer .............................................. 2-29
Meters and gauges ...................................... 0-9, 2-6 Instrument brightness control ...................... 2-44
Mirror
Inside mirror ................................................ 3-26
Outside mirrors ............................................ 3-26
Vanity mirror ................................................ 3-28
Monitor RearView monitor ......................................... 4-27
Moonroof .......................................................... 2-60
N
New vehicle break-in ......................................... 5-89
Noise and vibration ...................... Hybrid System-12
O
Odometer............................................................ 2-7
Off-road recovery ................................................ 5-7
Oil Capacities and
recommended fuel/lubricants ........................ 9-2 Changing engine oil and filter ...................... 8-13
Checking engine oil level ............................. 8-12
Engine oil .................................................... 8-12
Engine oil viscosity ........................................ 9-7
Oil filter replacement indicator ..................... 2-27
Operation Indicators for operation (dot matrix) ............. 2-24
Operation of the hybrid system ....... Hybrid System-4
“OTHER” indicator ............................................. 2-28
Outside air temperature .................................... 2-32
Outside mirrors ................................................. 3-26
Overheat, If your vehicle overheats ................... 6-12
Owner’s Manual/Service Manual
order information .............................................. 9-21
P
Panic alarm ...................................................... 3-16
Parking Brake break-in ............................................. 5-94
Parking brake operation ............................... 5-18
Parking on hills ........................................... 5-90
Parking brake break-in ...................................... 5-94
Personal lights .................................................. 2-64
Phone
Bluetooth
®hands-free phone system
(models with navigation system) .................. 4-88
Bluetooth
®hands-free phone system (models
without navigation system) .......................... 4-98
Car phone or CB radio ................................. 4-87
Power
Front seat adjustment .................................... 1-3 Power door lock ............................................. 3-4
Power outlet ................................................ 2-51
Power steering fluid ..................................... 8-15
Power steering system ................................. 5-93
Power windows ............................................ 2-58
Precautions
Audio operation ........................................... 4-49
Braking precautions ..................................... 5-94
Child restraints ............................................ 1-20
Cruise control .............................................. 5-44
Lane departure warning (LDW) system ......... 5-22
Maintenance .................................................. 8-5
Seat belt usage ........................................... 1-11
Supplemental restraint system ..................... 1-38
When starting and driving .............................. 5-3
Precautions on LDP system ............................... 5-26
Pre-crash seat belts with comfort function ........ 1-13
Preview function ............................................... 5-95
Preview function (for Intelligent cruise
control system) ................................................. 5-68
Preview Function warning light .......................... 2-16
Push starting .................................................... 6-11
Push-button ignition switch ....................... 5-9, 5-10
Push-button ignition switch positions ............... 5-11
R
Radio ................................................................ 4-49
Car phone or CB radio ................................. 4-87
FM-AM-SAT radio with Compact Disc
(CD) player ................................................... 4-65
Rain-sensing auto wiper system ........................ 2-38

10-8
Status light, Front passenger air bag ................ 1-45
SteeringHeated steering wheel ................................. 2-45
Power steering fluid ..................................... 8-15
Power steering system ................................. 5-93
Steering lock release
malfunction indicator ................................... 2-24
Steering-wheel-mounted controls
for audio ...................................................... 4-85
Tilt/telescopic steering ................................. 3-24
Steering lock (if so equipped) ........................... 5-10
Storage ............................................................. 2-53
Streaming audio via Bluetooth
®(models with
navigation system) ............................................ 4-77
Sun visors ........................................................ 3-25
Sunglasses holder ............................................ 2-54
Sunshade (rear) ................................................ 2-62
Supplemental air bag warning labels ................ 1-51
Supplemental air bag warning light ......... 1-51, 2-17
Supplemental restraint system .......................... 1-38 Precautions on supplemental
restraint system ........................................... 1-38
Switch Autolight switch ........................................... 2-40
Fog light switch ........................................... 2-44
Hazard warning flasher switch ..................... 2-45
Headlight switch .......................................... 2-40
Ignition switch ............................................. 5-13
Ignition switch automatic
transmission models .................................... 5-13
Intelligent Brake Assist (IBA) OFF switch ...... 2-49 Power door lock switch .................................. 3-5
Rear window and outside mirror
defroster switch ........................................... 2-39
Turn signal switch ........................................ 2-44
Vehicle dynamic control (VDC) off switch ...... 2-50
Warning systems switch ............................... 2-49
T
Tachometer ......................................................... 2-8
Theft (INFINITI Vehicle Immobilizer System) Engine start ................................................. 2-35
Three-way catalyst .............................................. 5-4
Tilt/telescopic steering ...................................... 3-24
“TIMER” indicator.............................................. 2-26
Tire pressure
Low tire pressure warning light .................... 2-15
Tires Flat tire .......................................................... 6-2
Low tire pressure warning system ... 5-4, 6-2, 8-32
Spare tire .................................................... 8-41
Tire and Loading information label ...... 8-34, 9-11
Tire chains ................................................... 8-39
Tire dressing .................................................. 7-4
Tire pressure................................................ 8-32
Tire pressure information (display) ............... 4-12
Tire pressure monitoring
system (TPMS) .............................. 5-4, 6-2, 8-32
Tire replacement indicator ............................ 2-27
Tire rotation ................................................. 8-39
Types of tires ............................................... 8-38
Uniform tire quality grading ......................... 9-17 Wheel/tire size .............................................. 9-8
Wheels and tires .......................................... 8-32
Touch screen system ........................................... 4-6
Towing
Flat towing ................................................... 9-17
Tow truck towing .......................................... 6-13
Towing a trailer ............................................ 9-17
TPMS Tire pressure monitoring system ... 5-4, 6-2, 8-32
Tire pressure warning system ....... 5-4, 6-2, 8-32
Trailer towing .................................................... 9-17
Transceiver HomeLink
®Universal Transceiver ................. 2-66
Transmission Automatic transmission fluid (ATF) ............... 8-15
Driving with automatic transmission ............ 5-13
Transmission selector lever lock release ...... 5-17
Transmitter (See remote keyless entry system) ... 3-14
Traveling or registering your vehicle in
another country .................................................. 9-9
Trip computer ................................................... 2-29
Trip odometer ................................................... 2-31
Trunk Interior trunk lid release .............................. 3-21
Light ............................................................ 2-66
Trunk hooks ................................................. 2-57
Trunk lid ...................................................... 3-18
Trunk lid release switch ............................... 3-19
Trunk open request switch ........................... 3-19
Trunk release power cancel switch ............... 3-20
Turn signal switch ............................................. 2-44

U
Underbody cleaning ............................................ 7-3
Uniform tire quality grading .............................. 9-17
USB memory operation ..................................... 4-73
V
Vanity mirror ..................................................... 3-28
Vanity mirror lights ........................................... 2-65
VehicleDimensions .................................................... 9-9
Identification number (VIN) ............................ 9-9
Loading information ..................................... 9-13
Recovery (freeing a stuck vehicle) ................ 6-15
Security system ........................................... 2-34
Vehicle dynamic control (VDC) off switch ...... 2-50
Vehicle dynamic control (VDC) system .......... 5-98
Vehicle dynamic control (VDC)
warning light ............................................... 2-17
Vehicle information and settings (display) .... 4-10
Ventilators ........................................................ 4-34
Voice command (Bluetooth
®Hands-Free
Phone System) ................................................ 4-104
Voice command (INFINITI voice
recognition system) ............................. 4-119, 4-128
Voice recognition
Alternate command mode .......................... 4-125
Standard mode .......................................... 4-112
Voice recognition system ................................ 4-112
VQ35HR engine ................................................... 8-7
W
Warning
Dot matrix display ....................................... 2-21
Hazard warning flasher switch ..................... 2-45
Lane departure warning (LDW) system ......... 5-22
Lights .......................................................... 2-11
Tire pressure monitoring
system (TPMS) .............................. 5-4, 6-2, 8-32
Warning/indicator lights and
audible reminders ........................................ 2-10
Warning labels
Air bag warning labels ................................. 1-51
Warning light Air bag warning light ......................... 1-51, 2-17
Anti-lock braking system (ABS)
warning light ............................................... 2-11
Brake system warning light (yellow) ............. 2-12
Brake warning light (red) ............................. 2-12
Lane departure warning light ....................... 2-14
Low tire pressure warning light .................... 2-15
Seat belt warning light and chime ............... 2-16
Warning lights .................................................. 2-11
Warranty
Emission control system warranty ................ 9-18
Washer switch Windshield wiper and washer switch ........... 2-36
Washing ............................................................. 7-2
Waxing ............................................................... 7-2
Welcome light ................................................... 2-63
Wheel/tire size ................................................... 9-8 Wheels and tires ............................................... 8-32
Care of wheels ............................................... 7-3
Cleaning aluminum alloy wheels .................... 7-3
Window washer fluid ........................................ 8-17
Window(s) Cleaning ........................................................ 7-3
Power windows ............................................ 2-58
Windshield wiper and washer switch ................ 2-36
Wiper Rain-sensing auto wiper system ................... 2-38
Windshield wiper and washer switch ........... 2-36
Wiper blades ............................................... 8-21
X
Xenon headlights .............................................. 2-39
10-9