INFINITI M HYBRID 2013 Warranty Information Booklet
Manufacturer: INFINITI, Model Year: 2013, Model line: M HYBRID, Model: INFINITI M HYBRID 2013Pages: 59, PDF Size: 0.45 MB
Page 31 of 59
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
●Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32”) tread depth or 6 months from date of
new vehicle purchase, whichever occurs first, or tires
submitted for ride disturbance due to damaged
wheels or any vehicle condition.
●Goodyear & Dunlop do not warrant or give credit in
any adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high speed spin-up, misa pplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Road hazards (includes, but not limited to, punc-
tures, cuts, snags, impact breaks, etc.).
●Any tire that, after leavi ng a factory producing Good-
year or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
●Tires removed from service due to improper repairs.
●Temporary spare tires used on vehicles used in rac-
ing and on passenger cars in special applications
such as police pursuit service.
●Goodyear Unisteel Commercial Radial Light Truck
Tires.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
●Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Retailer has authority to make any
representation, promise, or agreement on behalf of
Goodyear or Dunlop except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that
a tire failure cannot occur.
This warranty gives you specific legal rights and you may
also have other rights that vary from state to state or
province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR- RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CON-
SEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER
DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANS-
PORTATION), EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an autho-
rized Goodyear or Dunlop service facility. Tires re-
placed on an adjustment basis become the property
of The Goodyear Tire & Rubber Company, Goodyear
Dunlop Tires North America, Ltd. or Goodyear
Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment plus any addi-
tional service that may be unique to your applica-
tion, e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
27
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SAFETY WARNINGS
Property damage, serious injury or death may result from:
●TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING/ MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IM-
PROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as indi-
cated on the speedometer.
●EXCESSIVE WHEEL SPINNING.This can also result in tire disintegration or axle failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle owner’s
manual because some vehicle manufacturers prohibit
changing tire size. When selectin g tires that are different
from the original equipment size make certain: (1) The
tires have adequate load carrying capacity based on the
vehicle placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is proper clear-
ance with no interference points between the tire and
vehicle. The consumer must be aware to always drive
safely and obey all traffic laws. Avoid sudden, sharp
turns or lane changes. Failure to follow any of these
warnings may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way t o help ensure satisf actory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, ev en treadwear, and the
presence of any damage.
DO MAINTAIN PROPE R INFLATIONPRESSURE
IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. To maintain
proper inflation pressure, frequently (at least monthly)
check tires (when they are cool) with an accurate tire
pressure gauge.
*
For example, it is difficult to tell just by looking at radial
tires whether they are underinflated. Furthermore, when
operating a vehicle equipped with radial tires, it is diffi-
cult to notice when a tire has gone flat or nearly flat since
the “feel” of the vehicle does not change significantly.
Progressive air loss may result from punctures, cuts,
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment, (3)
leaking valve core or rubber valve components. These
should be replaced when problems are detected and
whenever tires are replaced.
Always maintain inflation pressure at the level recom-
mended by the vehicle manufacturer as shown on the
vehicle placard, vehicle certification label or in the ve-
hicle owner’s manual:
Underinflation is the leading cau se of tire failure and
may result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows exces-
sive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maxi-
mize tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation
also increases the chances of impact damage.
(Continued on next page)
* Evidence of air loss or repeated underinflation always requires expert ins pection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER
attempt to reinflate a tire that has been run severely underinflated.
28 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 33 of 59
DON’T OVERLOAD YOUR VEHICLE OR TIRES
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation or blowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls
of P-Metric tires is reduced by 10% when used on a light
truck, utility vehicle or trailer. Never fit P-Metric tires to
light trucks that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gener-
ated by a free-spinning tire/wheel assembly may cause
sudden tire explosion resulting in vehicle damage
and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds. For example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively w orn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is impor-
tant for safety. If you have any questions, have your tire
Retailer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant any inspec-
tion or repair process. The repair is entirely the respon-
sibility of the repairer and should be made in accor-
dance with established Rubber Manufacturers
Association (RMA) procedures.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear and Dunlop’s own high standards of quality
control. It is designed to take up a minimum of storage
space and, at the same time, fulfill the function of a spare tire when needed. The spare is kept in its storage
space, fully inflated at 60 psi. To be sure it is always
ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles (4,800
kilometers), depending on road conditions and your
driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s
easier to handle. It also helps reduce
the total car weight which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or Death may result from explosion of
tire/ rim assembly due to improper mounting proce-
dures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact sur-
faces. Lock assembly on mounting machine or place in
safety cage. STAND BACK and never exceed 40 psi to
seat beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to
aid bead seating. Only specially-trained persons should
mount tires.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29
Page 34 of 59
DON’T MIX TIRES OF DIFFERENT SIZES AND
TYPES ON THE SAME AXLE
For optimum handling and control, Goodyear and Dun-
lop recommend fitment of four (4) tires of the same type
and size unless otherwise specified by the vehicle
manufacturer.
WARNING: Before you replace your tires, always consult
the vehicle owner’s manual and follow the vehicle
manufacturer’s replacement tire recommendations. Ve-
hicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
than the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load carrying capacity and inflation pressure is se-
lected. Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the tire. Al-
ways drive safely and obey all traffic laws. Avoid sud-
den, sharp turns or lane changes. Failure to follow this
warning may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
When replacing tires, you must maintain the outside
diameter and load carrying capacity of the Original
Equipment tire. Inflation pressure may need to be ad-
justed to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or
JATMA standards for correct load and inflation informa-
tion.
NEVER FIT TIRES TO A VEHICLE THAT HAVE
LESS LOAD CARRYING CAPACITY THAN AS
REQUIRED BY THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
In other cases, tires of the same size may carry different
load indexes in the service description. You must make
certain the replacement tires fitted to the vehicle have a
load carrying capacity equal to or greater than what the
Original Equipment manufacturer specifies.
FOLLOW THESE ADDITIONAL GUIDELINES
Fit newest tires on rear axle. If radials and non-radials
must be fitted to the same vehicle, fit radials on rear
axle. Never mix radials and non-radials on the same
axle. When fitting snow tires or all-season tires to per-
formance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a ve-
hicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will be-
come limited to that of the lowest speed rated tires. It is
also recommended that the lower speed rated tires be
placed on the front axle regardless of which axle is
driven to help prevent pot ential oversteer.
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always con-
sult Retailer for optimum rim width and carefully check
vehicle/tire clearances.
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear and Dunlop for any reason. Good-
year and Dunlop speed ratings and U.S. Department of
Transportation test compliance certifications are voided
for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION, WHEEL
ALIGNMENT AND BALANCE AND ROTATE YOUR
TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of 6,000 miles/10,000
km.
FOR ADDITIONAL INFORMATION, SEE THE “CON-
SUMER TIRE GUIDE” PUBLISHED BY THE TIRE INDUS-
TRY SAFETY COUNCIL, P.O. BOX 1801, WASHINGTON,
DC 20013-1801, OR WRITE THE GOODYEAR CONSUMER
RELATIONS, DEPT. 728, 1144 E. MARKET ST., AKRON,
OH 44316. IN CANADA YOU CAN WRITE TO GOODYEAR
CLIENT ASSISTANCE CENTRE, 450 KIPLING AVENUE,
TORONTO, ONT. M8Z 5E1. YOU MAY ALSO CALL GOOD-
YEAR AT 1-800-321-2136 IN THE UNITED STATES OR AT
1-800-387-3288 IN CANADA.You must go to an autho-
rized Goodyear or Dunlop outlet for replacement tiresand all warranty service.
(Continued on next page)
30 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 35 of 59
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP
RETAILER.
1) For assist
ance in locating the nearest
Goodyear or Dunlop Retailer, look in the
Yellow Pages under Tire Retailers – New.
2) If additio nal assistance is required:
In U.S.A., call the Client Assistance Center
at 1-800-321-2136 or write to :
Client Assis tance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
In Canada, call the Clien t Assistance Centreat 1-800-387-3288 or write to:
Client Assis tance Centre
450 Kipling Avenue
Toronto, Ont. M8Z 5E1
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31
Page 36 of 59
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended Mobility Tech-
nology (EMT) and RunOnFlat (ROF)) tires to obtain the
performance criteria stated within this Limited War-
ranty, Goodyear Run-Flat tires must use specific parts,
such as a low tire pressure monitoring system autho-
rized by the Original Equipment vehicle manufacturer.
TIRE PRESS URE MONITORING SYSTEM
The Goodyear Run-Flat tire is a high-performance tire
with a remarkable feature: It can operate for limited
distances, with very low or even no inflation pressure
(refer to your Vehicle Owner’s Manual for these limita-
tions). This is an important benefit, especially if inflation
loss occurs at a location where immediately stopping
your vehicle could be hazardous. Because these tires
ride well even without air pressure, your vehicle must be
equipped with a system to alert you when a tire has low
or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear Run-Flat tire can be driven at low or zero
air pressure (refer to your vehicle Owner’s Manual for
these limitations). To help prolon g the life of a tire oper-
ating under low-inflation conditions, drive at a speed as
far below 50 mph (80 km/h) as possible. Also, drive the
shortest distance possible before obtaining tire service.
Taking these precautions will increase the chance that
your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert from the tire pressure-
monitoring system, contact your Goodyear Run-Flat ser-
vice facility. Trained service personnel will inspect your
tires to determine if they are in need of repair or replace-
ment. To locate your nearest authorized Goodyear Run-Flat
service facility, call 1-800-RUN-FLAT, (1-800-786-3528).
WARNING
Because of the unique characteristics of Goodyear
Run-Flat tires, the wheels on which they are
mounted and your vehicle’s tire pressure monitoring
system, all tire service work other than routine infla-
tion maintenance and external inspections must be
performed by service personnel at a Goodyear Run-
Flat service facility.
Do not attempt to mount or dismount Run-Flat tires
yourself; serious injury or death could result. Only
specially trained persons should mount, dismount
and repair Run-Flat tires.
TIRE CARE AND MAINTENANCE
While most tire maintenance must be performed by a
Goodyear Run-Flat service facility as noted above, there
are a few basic tire care items you can and should
regularly perform yourself
. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maxi-
mize tread life.
(Continued on next page)
32 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 37 of 59
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
Consult your Vehicle Owner’s Manual, vehicle certifica-
tion label or the tire information placard on the driver’s
door edge for the recommended inflation pressure for
your tires.
TREADWEAR INSPECTION
Inspect your tires regularly (for example, each time in-
flation is checked) for sufficient depth in the tread
grooves. This can be done visually very quickly because
your tires feature treadwear indicators (raised areas in
the bottoms of the grooves) at several locations around
the tire. When the tread material has worn down to
these indicators, 2/32nds of an inch of tread groove
depth remains and the tire must be replaced. Any signs
of uneven or irregular wear may indicate the need for a
vehicle alignment or other vehicle suspension service.
TIRE/WHEEL DAMAGE INSPECTION
Inspect your tires for signs of damage to the tread or
sidewalls. Foreign objects embedded in the tread or
torn or m issing chunks of rubber in the trea d or sidewall
may indicate a potential problem.
At the same time, examine your wheels for signs of
damage or abuse. A bent, dented or cracked wheel
should be replaced and the tire mounted on it should be
inspected thoroughly for damage.
TIRE REPAIR
Like any other Goodyear speed-rated, high-
performance tire, the Goodyear Run-Flat tire may be
repaired to correct a puncture in the tread, but PROPER
MATERIALS AND PROCEDURES MUST BE USED. Contact
a Goodyear Run-Flat service facility for information on
proper repairs. For the location of the nearest facility,
call 1-800 RUN-FLAT (1-800- 786-3528).
WARNING
Property damage, serious injury or death may result
from:
● Tire failure due to underinflation or overloading.
Consult your Vehicle Owner’s Manual, tire infor-
mation placard, or vehicle certification label for
your vehicle’s tire inflation and load
specifications.
● Tire failure caused by excessive operation at low
or zero inflation pressure.
● Explosion of the tire/rim assembly due to im-
proper mounting. Only specially trained persons
should mount tires. More than 40 psi (270 kPa)
may be required to seat beads. A safety cage and
clip-on extension air hose must be used if more
than 40 psi (270 kPa) is needed to seat beads.
WARNING
On slippery surfaces such as snow, mud and ice,
never spin tires in excess of 35 mph (55 km/h) as
indicated on the speedometer . Severe damage –
including tire disintegration and axle failure – may
result from excessive wheel spinning, causing seri-
ous personal injury.
Goodyear Run-Flat tires are designed for use only on
certain original equipment wheels supplied with a
properly operating low tir e pressure-monitoring
system. If applied to a vehicle without a properly
operating low tire pressure monitoring system the
tires may fail when operated in an underinflated
condition, resulting in loss of vehicle control and
possible serious injury or death. Application of
these tires to a vehicle not equipped with specified
operational low tire pressure-monitoring system
constitutes improper and unsafe use of this
product.
LIMITED WARRANTY
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty
if you meet all the following criteria:
●You are the owner or authorized agent of the owner of
new Goodyear Run-Flat (Extended Mobility Technol-
ogy (EMT™) or RunOnFlat™ (ROF) tires and
●Your tires bear Department of Transportation pre-
scribed tire identification numbers and
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 33
Page 38 of 59
●Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer or Goodyear recommendations
and
●Your tires were purchased on or after March 1, 2009.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear Run-Flat tire removed from service
due to a covered warranty condition or rendered not
repairable due to a road hazard injury during the first
2/32” treadwear or 12 months from date of purchase,
whichever occurs first, will be replaced at no charge.
Mounting and balancing are included. Repairable punc-
tures will also be repaired at no charge during this
period. (Without proof of purchase, date of manufacture
will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis.
HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised Retailer selling price at the time of
adjustment by the percentage of usable original tread
that has been worn off. You pay for mounting, balancing
and any other applicable taxes and government-
mandated charges. EXAMPLE: If your disabled tire had an original 8/32
of
usable tread wear and is worn to 4/32 usable tread
remaining, you have used 50% and therefore must pay
50% of the current advertised selling price of the re-
placement tire. If the price of the new replacement tire is
$160, the cost to you would be $80 plus any additional
charges, such as mounting, balancing and any other
applicable taxes and government-mandated charges.
OWNER’S OBLIGATIONS
A. You must present the tire to be adjusted to an autho- rized Goodyear Run-Flat service facility (call 1-800-
786-3528 for locations). Tires replaced on an adjust-
ment basis become the property of The Goodyear
Tire & Rubber Company or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment.
No claim will be recognized unless submitted on a
Goodyear claim form supplied by an authorized Good-
year Run-Flat service Facility. The form must be com-
pletely filled out, signed by you and where you, the
owner or your authorized agent, presented the tire for
adjustment.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators become visible (wornto 2/32”), or six (6)
years from the date of original tire manufacture or new
tire purchase date. (Without proof of purchase, date of
manufacture will be used to determine eligibility.) To maintain the maximum speed capability and perfor-
mance of your vehicle, any Goodyear Run-Flat tire
should be replaced with another Goodyear Run-Flat tire
of identical size and speed rating. If tires with different
speed ratings are installed on a vehicle, they should be
installed with like pairs on the same axle. The speed
capability of the vehicle will become limited to that of
the lowest speed rated tires. It is also recommended
that the lower speed rated tires be placed on the front
axle regardless of which axle is driven to help prevent
potential oversteer.
Any replacement tire provided pursuant to this warranty
will be covered by the Goodyear warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
In addition, this limited warranty does not cover the
following:
●Tires submitted for ride disturbance that are worn
beyond the first one thirty-second of an inch (1/32”)
tread depth or beyond six (6) months from the date of
purchase, whichever occurs first, or tires submitted
for ride disturbance due to damages wheels or any
vehicle condition.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
(Continued on next page)
34 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 39 of 59
●Goodyear does not warrant or give credit in any ad-
justment transaction for any kind of material added
to a tire (e.g., tire fillers, sealants, balancing sub-
stances) after the tire leaves a factory producing
Goodyear tires, nor will it adjust any tire that has
failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high-speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Any tire that, after leavi ng a factory producing Good-
year tires, has been intentionally altered to change
its appearance (e.g., white inlay on a black tire or
regrooved).
●Tires removed from service due to improper repairs.
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Low tire pressure-monitoring system – refer to manu-
facturer’s warranty.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not permit the exclusion
or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you. No representative, servicing facility or Retailer has au-
thority to make any representation, promise or agree-
ment on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
tread wear.
WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/ OVER-
LOADING/MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/ IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 35
Page 40 of 59
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IM-
PROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as indi-
cated on the speedometer.
●EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle fail-
ure.
For assistance in locating the nearest Goodyear Run-Flat
Service Center, call the Goodyear Run-Flat Service loca-
tor System at 1-800-786-3528.
For assistance in locating the nearest Goodyear Retailer,
call 1-800-GOODYEAR or look in the Yellow Pages under
Tire Retailers. FOR ASSISTANCE:
In the United States:
Call (800)321-2136, or write:
Goodyear Consumer Relations Department
Dept. 728
1144 East Market Street
Akron, OH 44316-0001
In Canada:
Call (800)387-3288, or write:
Goodyear Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
© 2008 The Goodyear Tire & Rubber Company. All rights
reserved.
36
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY