change time INFINITI M HYBRID 2013 Warranty Information Booklet

TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part during any of the New Vehicle Limited
warranties, including Emission and Seat belt warran-
ties, towing service to the nearest authorized Infiniti
retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are
covered only during the first 12 months or 12,000 miles,
whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during
the first 12 months, regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for batteries and tires, in which
case you may pay certain charges). Any needed parts
replacement will be made using genuine Nissan or
Nissan approved new or remanufactured parts ap-
proved by Nissan for use on Infiniti vehicles. Nissan
reserves the right to make changes at any time, without
notice, to production and service parts in their specifi-
cations, colors, and materi als, including those used in
connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, func-
tionally equivalent replacement parts may be used that
do not exactly match the original production part.
OBTAINING WARRANTY SERVICE
●You must take the vehicle to an authorized Infiniti
retailer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of autho-
rized Infiniti retailers are listed in telephone directo-
ries.
●If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an Infiniti retailer in that country.
MAINTENANCE, DATA ACCESS, AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual, and of maintaining
copies of all maintenance records & receipts for review
by Nissan. Failure to do so is likely to result in the denial
of warranty.
You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and may need to be presented as
proof of such maintenance in connection with related
warranty rep airs. Toassist you in maintainin g appropri-
ate records, the Maintenance Log located in your Own-
er’s Literature Kit can be u sed along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Failure to operate the vehicle in accordance with the
Owner’s Manual
●Misuse, such as using the vehicle to tow
●Failure of a component not covered by warranty
●Racing and competitive driving
●Theft, vandalism, fire, or flooding (including engine
water ingestion)
●Accident, collision, being towed
●Repairs performed by anyone other than an autho-
rized Infiniti retailer
●Glass breakage, unless resulting from defects in ma-
terial or workmanship
●Normal wear and tear, including dings, dents, chips,
or scratches
●Damage caused by any automated or manually oper-
ated car wash or by using a pressure washer
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid), or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
(Continued on next page)
2013 NEW HYBRID VEHICLE LIMITED WARRANTY 7

WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Nissan will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Nissan will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti retailers.
No claim will be denied under the Performance Warranty
because you use a certified part for maintenance or
repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet. No
warranty claim will be denied solely because a non-
Nissan part was used for maintenance or repair. CALIFORNIA VEHICLE INSPECTION PROGRAM
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure
and repairs made at an Infiniti retailer or at another
service facility. If the inspection failure is the result of a
condition covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty repairs.
This includes parts, labor and diagnosis. You must pay
for diagnostic costs if performed at another service fa-
cility except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required
by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 4 years/60,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized Infiniti
retailer is not reasonably available, warranty repairs
may be performed at any service facility or by the owner
using any replacement parts. Infiniti will reimburse you
for such repairs, including d iagnosis, up to the amount
of Infiniti’s suggested retail price for parts and labor
charges based on Infiniti’s recommended time allow-
ance for the warranty repair and the geographically ap-
propriate hourly labor rate. A part not being available or
a repair not being complete within 30 days also consti-
tutes an emergency. You must take the replaced part and paid receipts to an authorized Infiniti retailer for
repayment in such emergency situations.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE” sec-
tion of this booklet. You may also contact or report any
violations to the Office of Transportation and Air Quality,
Vehicle Compliance Progr
ams Group, U.S. Environmen-
tal Protection Agency, Ariel Rios Building (6405J), 1200
Pennsylvania Avenue, N.W., Washington, D.C. 20460 or
the Chief, Mobile Source Division,Air Resources Board,
9528 Telstar Ave., El Monte, CA. 91731.
OTHER OBLIGATIONS
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
The Emission Warranty for 2013 vehicles certified for
sale in California may be subject to future administra-
tive or judicial action. As a result, this warranty may be
changed. Nissan will make those changes required by
future law, regulation, or judicial or administrative ac-
tion. In addition, Nissan reserves the right to change the
terms of the warranty to be co nsistent withthese ac-
tions.
2013 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES115

WHAT IS COVERED
Nissan2warrants to correct defects in materials or work-
manship in all genuine Nissan replacement parts, and
Genuine Infiniti accessories, distributed by Nissan
North America in the United States, installed and used
on Infiniti (if an appropriate u se and application of the
part or accessory) vehicles only, except as described
under the caption below, “WHAT IS NOT COVERED.”
This warranty covers any repairs needed to correct de-
fects in materials or workmanship. Bedliners will be
repaired to commercially accepted standards subject to
the conditions and limitations listed in “WHAT IS NOT
COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components, this war-
ranty is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier. However,
the warranty on Genuine Nissan replacement parts, and
Genuine Infiniti accessories installed in an Infiniti ve-
hicle while the vehicle is covered by a Nissan warranty,
which would have covered the part had it been installed
in the vehicle at manufacture will not end before the end
of that warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Amplifier, Navigation, Bluetooth,
control unit, or Compact Disc Player/Auto Changer sup-
plied by Nissan is covered for 12 months from the time of install
ation or the balance of the Basic Vehicle War-
ranty as it applies to audio components, whichever is
greater.
LIMITATION OF WARRANTIES AND OTHER WAR-
RANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages or limi-
tations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights, which vary
from state to state.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by sepa-
rate warranties. 2. Nissan Motorsports and NISMO R-tune parts, in-
cluding NISMO Legacy parts are sold “AS IS” with-
out warranties, express or implied unless expressly
prohibited from doing so b y applicable law, in
which case the warranty provided is the minimum
required by law.
3. Normal maintenance service and parts replace- ment as outlined in the maintenance schedule of
your OWNER’S MANUAL.
4. Damage or failures of parts resulting from: ●Misuse (your OWNER’S MANUAL is your guide to
proper use).
● Accident, theft, fire, driving through water re-
sulting in engine water ingestion.
● Chemical fallout, tree sap, salt, sand, hail, flood
or other environmental conditions
● Modification or improper repair of the part or of
the vehicle in which the part is installed.
● Use of parts not equivalent in quality or design
to parts supplied by Nissan.
● Lack of performance of required maintenance
services as outlined in your OWNER’S MANUAL.
● Use of improper or dirty fuel, fluids or lubri-
cants.
● Normal wear and tear, including dings, dents,
chips or scratches.(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 Nissan indicates Nissan North American, Inc., P.O. Box 685003, Franklin , Tennessee 37068-5003 which distributesand provides consumer services for Infiniti vehicles in the United States.
18LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1

Nissan2warrants to the Original Repairing Vehicle
Owner and subsequent owners of the vehicle that
Infiniti will either repair or replace the Genuine Infiniti
Outer Sheet Metal Replacement Panels you install or
have installed on your Infiniti vehicle should the pur-
chased panels develop inside out rust-through corro-
sion perforation. Replacement sheet metal panels must
be installed on vehicles owned and operated in the
United States and Canada.
Nissan warrants that the replacement and refinishing of
panels will be carried out at no cost subject to the
limitations and exclusions listed below under the head-
ing “WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
This warranty becomes void when damage results from:
1. Accidents, collision, faulty installation, or any al- teration to the panel, panels, or vehicle that could
be reasonably expected to affect the performance
of the covered panel.
2. Environmental conditions, such as hail, lightning, or acid rain.
3. Vehicle neglect, abuse, or use of the vehicle for unintended purposes.
4. Stone chips, scratches, or other paint damage that lead to surface rust damage.
5. Cleaning and polishing chemicals, and solvents, including improper underco ating, or other rust pre-
vention materials.
WHATYOUMUSTDO
The purchaser must present the original receipts and/or
repair orders to an Infiniti retailer in order to invoke this
warranty.
The retailer will then validate and verify warranty cover-
age prior to authorization for replacement or repair of
the panels.
WHAT NISSAN WILL DO
Nissan will pay for the cost of the repair, including parts,
labor, paint, and supplies necessary to repair or replace
and refinish the panels purchased.
The repair may be completed at an authorized Infiniti
retailer’s collision repair shop or an independent colli-
sion repair shop that will install Genuine Nissan replace-
ment parts. Whether an Infiniti retailer collision repair
shop or independent collision repair shop completes
the repair, only authorized Infiniti retailer personnel or
authorized Infiniti personnel can approve a repair or
replacement under this warranty.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 For purposes of this warranty, Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti v ehicles in the United States.
20INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1

WHAT IS COVERED?
Nissan2warrants your Genuine Infiniti Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship.
HOW LONG IS THE WARRANTY AND WHAT
WILL NISSAN DO
If your 12V battery becomes unserviceable within the
first 24 months of service Nissan will replace your 12V
battery, including labor, without charge, providing the
12V battery was originally installed in your vehicle by an
authorized INFINITI retailer.
If the 12V battery becomes unserviceable after 24
months of use, NISSAN will provide a replacement bat-
tery at a reduced price, charging only for the portion of
the life of the12V battery actually used. This is called a
“pro-rata adjustment”. You will be responsible for all
labor charges for the replacement of the 12V battery.
This warranty and the “pro-rata adjustment” end 84
months after the date of the 12V battery’s purchase or
installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from: ●Accident, theft, fire or freezing.
●
Misuse of the 12V battery or vehicle in which it is
installed, including the use in applications for
which the 12V battery was not designed. Proper
use is described in the vehicle’s Owner’s Manual.
● Improper installation or 12V battery charging.
● Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
● Modification or improper repair of the vehicle or
a part of the vehicle.
● Use of parts not equivalent in quality or design
to parts supplied by INFINITI or NISSAN.
● Environmental conditions, including, but not
limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. 12V batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine INFINITI bat-
tery installed in the vehicle, if the vehicle is issued
a “salvage” or similar title unless state law ex-
pressly states otherwise. (This exclusion does not
extend to a new Genuine INFINITI battery installed
in the vehicle after the issuance of a “salvage” or
similar title).
WHATYOUMUSTDO
In order to obtain warranty service, you must deliver the
warranted 12V battery or the vehicle in which the 12V
battery is installed to an authorized Infiniti retailer in
the U.S. or Canada at your expense, with proof of pur-
chase (parts invoice or service repair order from an
authorized Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in telephone
directories or Infiniti.com.
If the “pro-rata adjustment” applies, you must pay for
the portion of the 84 month warrantable life that you
actually used. The amount you pay is computed in two
steps. First, the client pay percentage is determined
from the chart shown below based upon the months of
actual battery service.
Months
In ServiceClient Pay
Percentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
Second, the current suggested retail price of the new
12V battery is multiplied by the client pay percentage.
For example, should the 12V battery fail after 40 months
of service you would pay 50% of the suggested retail
price of the new 12V battery.
(Continued on next page)1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles and provides related consum er services in the United States of
America
REPLACEMENT 12V BATTERY LIMITED WARRANTY121

LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
●Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32”) tread depth or 6 months from date of
new vehicle purchase, whichever occurs first, or tires
submitted for ride disturbance due to damaged
wheels or any vehicle condition.
●Goodyear & Dunlop do not warrant or give credit in
any adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high speed spin-up, misa pplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Road hazards (includes, but not limited to, punc-
tures, cuts, snags, impact breaks, etc.).
●Any tire that, after leavi ng a factory producing Good-
year or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
●Tires removed from service due to improper repairs.
●Temporary spare tires used on vehicles used in rac-
ing and on passenger cars in special applications
such as police pursuit service.
●Goodyear Unisteel Commercial Radial Light Truck
Tires.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
●Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Retailer has authority to make any
representation, promise, or agreement on behalf of
Goodyear or Dunlop except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that
a tire failure cannot occur.
This warranty gives you specific legal rights and you may
also have other rights that vary from state to state or
province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR- RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CON-
SEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER
DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANS-
PORTATION), EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an autho-
rized Goodyear or Dunlop service facility. Tires re-
placed on an adjustment basis become the property
of The Goodyear Tire & Rubber Company, Goodyear
Dunlop Tires North America, Ltd. or Goodyear
Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment plus any addi-
tional service that may be unique to your applica-
tion, e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
27

TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP
RETAILER.
1) For assist
ance in locating the nearest
Goodyear or Dunlop Retailer, look in the
Yellow Pages under Tire Retailers – New.
2) If additio nal assistance is required:
In U.S.A., call the Client Assistance Center
at 1-800-321-2136 or write to :
Client Assis tance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
In Canada, call the Clien t Assistance Centreat 1-800-387-3288 or write to:
Client Assis tance Centre
450 Kipling Avenue
Toronto, Ont. M8Z 5E1
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31

●Goodyear does not warrant or give credit in any ad-
justment transaction for any kind of material added
to a tire (e.g., tire fillers, sealants, balancing sub-
stances) after the tire leaves a factory producing
Goodyear tires, nor will it adjust any tire that has
failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high-speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Any tire that, after leavi ng a factory producing Good-
year tires, has been intentionally altered to change
its appearance (e.g., white inlay on a black tire or
regrooved).
●Tires removed from service due to improper repairs.
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Low tire pressure-monitoring system – refer to manu-
facturer’s warranty.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not permit the exclusion
or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you. No representative, servicing facility or Retailer has au-
thority to make any representation, promise or agree-
ment on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
tread wear.
WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/ OVER-
LOADING/MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/ IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 35

ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators bec ome visible, or six (6) year s from the date
of original tire manufacture or new tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop DSST tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leavi ng a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
(Continued on next page)
DUNLOP RUN-FLAT TIRE LIMITED WARRANTY 37

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in Alaska, California, Oregon,
Wisconsin and Wyoming, where services are provided
by Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
 Program card which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on the road
again as soon as possible. There is no charge for the
dispatch of onsite or towing service. Any charges for the
replacement of keys, gas or non-warranty items will be
your responsibility at the time of the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered
repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc e service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
(Continued on next page)
52 INFINITI TOTAL OWNERSHIP EXPERIENCE BENEFIT S