run flat INFINITI Q50 2014 Warranty Information Booklet
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1 SUMMARY OF WARRANTY COVERAGE
2 INFINITI OWNER SATISFACTION AND
ASSISTANCE
4 2014 NEW VEHICLE LIMITED WARRANTY
8 2014 INFINITI FEDERAL VEHICLE EMISSION
CONTROL WARRANTIES
11 2014 INFINITI CALIFORNIA VEHICLE
EMISSION CONTROL WARRANTIES
15 RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS
16 SEAT BELT LIMITED WARRANTY17 LIMITED WARRANTY ON GENUINE INFINITI
REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES
19 INFINITI LIFETIME REPLACEMENT PANEL
CORROSION LIMITED WARRANTY
20 REPLACEMENT BATTERY LIMITED WARRANTY
22 BRIDGESTONE FIRESTONE TIRE LIMITED
WARRANTY
25 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
32 GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
37 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
41 MICHELIN PASSENGER AND LIGHT TRUCK TIRE
LIMITED WARRANTY
TABLE OF CONTENTS
Page 25 of 58
ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE andFIRES-
TONE brand passenger and light truck tires, including
RFT and temporary spare tires, originally installed by the
vehicle manufacturer on a new vehicle. You are covered
under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later)
and has been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within
6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then
within 6 years from the date of tire manufacture), for any
reason other than those excluded in the section entitled
“What This Limited Warranty Does Not Cover,” any eli-
gible tire that becomes unusable for any reason within
the manufacturer’s control will be replaced with an
equivalent new tire onthe basisset forth in this Limited
Warranty.
WHAT THE WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to:
A.Road hazards,including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc.B.Improper use or operation,including, without
limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an im-
proper wheel, tire chain damage, misuse, mis-
application, negligence, tire alteration, or for
racing or competition purposes.
C.Insufficient or improper maintenance,includ-
ing, without limitation: Failure to rotate tires as
recommended in this manual, wheel misalign-
ment, worn suspension components, improper
tire mounting or demounting, tire/wheel as-
sembly imbalance, or other vehicle conditions,
defects, or characteristics.
D.Contamination or degradationby petroleum
products or other chemicals, fire or other exter-
nally generated heat, or water or other material
trapped inside the tire during mounting or infla-
tion.
E.Improper repair.Improper repair voids this
Limited Warranty.
F.For RFT tires only, improper run-flat or low tire
pressure operation,including, without limita-
tion: Exceeding speed, distance, or other run-
flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment
tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of
tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material
that was not originally applied or inserted by the
tire manufacturer.6. Tires used in commercial service.
7. Tires purchased and normally used outside the
United States and Canada.
8. The cost of applicable federal, state, and local
taxes.
9. Failure to follow any of the safety and maintenance
recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you
may have received concerning special tires or situa-
tions.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date re-
quired; without proof of purchase date, then within
12 months from the date of tire manufacture), which-
ever occurs first. During the free replacement period,
mounting and balancing are included free of charge.
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s). The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at retailers (subject
to retailer discretion) at a predetermined “Adjustment
Price.”
(Continued on next page)
22BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
Page 30 of 58
SAFETY WARNINGS
Property damage, serious injury or death may result
from:
TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING / MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire placard in
vehicle.
TIRE FAILURE DUE TO IMPACT DAMAGE /
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO
IMPROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as
indicated on the speedometer.
EXCESSIVE WHEEL SPINNING.This can also result in tire disintegration or axle failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle Owner’s
Manual because some vehiclemanufacturers prohibit
changing tire size. When selecting tires that are different
from the original equipment size make certain: (1) The
tires have adequate load carrying capacity based on the
vehicle placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is proper clear-
ance with no interference points between the tire and
vehicle. The consumer must be aware to always drive
safely and obey all traffic laws. Avoid sudden, sharp
turns or lane changes. Failure to follow any of these
warnings may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, even treadwear, and the
presence of any damage.
DO MAINTAIN PROPER INFLATIONPRESSURE
IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. Check inflation
pressures at least once a month and before long trips. Use
an accurate tire pressure gauge. Always check pressures
when the tires are cold (when the vehicle has been driven
less than one mile). If you must check inflation when the
tires are hot, add 4 psi (27 kPa) to the recommended coldinflation pressure. It is difficult to tell just by looking at
radial tires whether they are underinflated.*
Furthermore, when operating a vehicle equipped with
radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not
change significantly.
*Evidence of air loss or repeated underinflation always
requires expert inspection to determine the source of
leakage and tire removal todetermine repairability.To
avoid injury, NEVER attempt to reinflate a tire that has
been run severely underinflated.
Progressive air loss may result from punctures, cuts, curb-
ing, impacts or partial bead unseating. Some fitment
causes for air loss are (1) incomplete bead seating, (2)
bead tearing caused by a machine tool due to insufficient
lubrication or improper adjustment, (3) leaking valve core
or rubber valve components should be replaced when
problems are detected and whenever tires are replaced.
Always maintain inflation pressure at the level recom-
mended by the vehicle manufacturer as shown on the
vehicle placard, vehicle certification label or in the ve-
hicle Owner’s Manual:
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows excessive
sidewall flexing and increases rolling resistance, result-
ing in heat and mechanical damage. Maintaining proper
inflation pressure is the single most important thing you
can do to promote tire durability and maximize tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation
also increases the chances of impact damage.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY27
Page 33 of 58
FOR ADDITIONAL INFORMATION, SEE THE “BE TIRE
SMART/PLAY YOUR PART BROCHURE” PUBLISHED BY
THE RUBBER MANUFACTURERS ASSOCIATION (RMA). A
COPY OF THIS BROCHURE CAN BE DOWNLOADED FROM
THE RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
You must go to an authorized Goodyear or Dunlop outlet
for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP
RETAILER.
1) For assistance in locating the nearest Good-
year or Dunlop Retailer, look in the Yellow
Pages under Tire Dealers – New.
2) Go to www.goodyear.com for U.S. or www.
goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.com
forU.S.&Canada.
If additionalassistance is required, call the
Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
Check your vehicle’s Owner’s Manual (or your vehicle)
to determine if it is equipped with run-flat (extended
mobility) tires. If your vehicle is equipped with run-flat
tires, the following applies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECH-
NOLOGY (EMT™), RUNONFLAT® (ROF) AND DUNLOP
SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL
EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated
within this Limited Warranty, Goodyear or Dunlop Run-
Flat tires must use specific parts, such as a low tire
pressure monitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations). This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
(Continued on next page)
30GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 34 of 58
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph).
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations). Tohelp prolong the life of
a tire operating under low-inflation conditions, drive at
a speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Goodyear
or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932).
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure monitoring system, all tire service
work other than routine inflation maintenance and ex-
ternal inspections must be performed by service per-
sonnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires your-
self; serious injury or death could result. Only specially
trained persons should mount, demount and repair
Run-Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on exten-
sion air hose must be used if more than 40 psi (270kPa)
is needed to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE USED.
Contact a Goodyear or Dunlop Run-Flat service facility
for information on proper repairs. For the location of the
nearest facility, call 1-800-GOODYEAR (1-800-466-
3932).
WARNING
Goodyear and Dunlop Run-Flat tires are designed for use
only on certain original equipment wheels supplied with
a properly operating low tire pressure-monitoring sys-
tem. If applied to a vehicle without a properly operating
low tire pressure-monitoring system, the tires may fail
when operated in an underinflated condition, resulting
in loss of vehicle control and possible serious injury or
death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY31
Page 35 of 58
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended Mobility Tech-
nology (EMT) and RunOnFlat (ROF)) tires to obtain the
performance criteria stated within this Limited War-
ranty, Goodyear Run-Flat tires must use specific parts,
such as a low tire pressure monitoring system autho-
rized by the Original Equipment vehicle manufacturer.
TIRE PRESSURE MONITORING SYSTEM
The Goodyear Run-Flat tire is a high-performance tire
with a remarkable feature: It can operate for limited
distances, with very low or even no inflation pressure
(refer to your Vehicle Owner’s Manual for these limita-
tions). This is an important benefit, especially if inflation
loss occurs at a locationwhere immediately stopping
your vehicle could be hazardous. Because these tires
ride well even without air pressure, your vehicle must be
equipped with a system to alert you when a tire has low
or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an
alert, follow these safety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
●Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
●Avoid hard cornering, hard braking and severe
handling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear Run-Flat tire canbe driven at low or zero
air pressure (refer to your vehicle Owner’s Manual for
these limitations). To help prolong the life of a tire oper-
ating under low-inflation conditions, drive at a speed as
far below 50 mph (80 km/h) as possible. Also, drive the
shortest distance possible before obtaining tire service.
Taking these precautions will increase the chance that
your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert from the tire pressure-
monitoring system, contact your Goodyear Run-Flat ser-
vice facility. Trained service personnel will inspect your
tires to determine if they are in need of repair or replace-
ment.To locate your nearest authorized Goodyear Run-Flat
service facility, call 1-800-RUN-FLAT, (1-800-786-3528).
WARNING
Because of the unique characteristics of Goodyear
Run-Flat tires, the wheels on which they are
mounted and your vehicle’s tire pressure monitoring
system, all tire service work other than routine infla-
tion maintenance and external inspections must be
performed by service personnel at a Goodyear Run-
Flat service facility.
Do not attempt to mount or dismount Run-Flat tires
yourself; serious injury or death could result. Only
specially trained persons should mount, dismount
and repair Run-Flat tires.
TIRE CARE AND MAINTENANCE
While most tire maintenance must be performed by a
Goodyear Run-Flat service facility as noted above, there
are a few basic tire care items you can and should
regularly perform yourself. These are described below.
TIRE INFLATION
Underinflation is the leading cause of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maxi-
mize tread life.
(Continued on next page)
32GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 36 of 58
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
Consult your Vehicle Owner’s Manual, vehicle certifica-
tion label or the tire information placard on the driver’s
door edge for the recommended inflation pressure for
your tires.
TREADWEAR INSPECTION
Inspect your tires regularly (for example, each time in-
flation is checked) for sufficient depth in the tread
grooves. This can be done visually very quickly because
your tires feature treadwear indicators (raised areas in
the bottoms of the grooves) at several locations around
the tire. When the tread material has worn down to
these indicators, 2/32nds of an inch of tread groove
depth remains and the tire must be replaced. Any signs
of uneven or irregular wear may indicate the need for a
vehicle alignment or other vehicle suspension service.
TIRE/WHEEL DAMAGE INSPECTION
Inspect your tires for signs of damage to the tread or
sidewalls. Foreign objects embedded in the tread or
torn or missing chunks ofrubber in the tread or sidewall
may indicate a potential problem.
At the same time, examine your wheels for signs of
damage or abuse. A bent, dented or cracked wheel
should be replaced and the tire mounted on it should be
inspected thoroughly for damage.
TIRE REPAIR
Like any other Goodyear speed-rated, high-
performance tire, the Goodyear Run-Flat tire may be
repaired to correct a puncture in the tread, but PROPER
MATERIALS AND PROCEDURES MUST BE USED. Contact
a Goodyear Run-Flat service facility for information on
proper repairs. For the location of the nearest facility,
call 1-800 RUN-FLAT (1-800- 786-3528).
WARNING
Property damage, serious injury or death may result
from:
●Tire failure due to underinflation or overloading.
Consult your Vehicle Owner’s Manual, tire infor-
mation placard, or vehicle certification label for
your vehicle’s tire inflation and load
specifications.
●Tire failure caused by excessive operation at low
or zero inflation pressure.
●Explosion of the tire/rim assembly due to im-
proper mounting. Only specially trained persons
should mount tires. More than 40 psi (270 kPa)
may be required to seat beads. A safety cage and
clip-on extension air hose must be used if more
than 40 psi (270 kPa) is needed to seat beads. .
WARNING
On slippery surfaces such as snow, mud and ice,
never spin tires in excess of 35 mph (55 km/h) as
indicated on the speedometer. Severe damage –
including tire disintegration and axle failure – may
result from excessive wheel spinning, causing seri-
ous personal injury.
Goodyear Run-Flat tires are designed for use only on
certain original equipment wheels supplied with a
properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly
operating low tire pressure monitoring system the
tires may fail when operated in an underinflated
condition, resulting in loss of vehicle control and
possible serious injury or death. Application of
these tires to a vehicle not equipped with specified
operational low tire pressure-monitoring system
constitutes improper and unsafe use of this
product.
LIMITED WARRANTY
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty
if you meet all the following criteria:
●You are the owner or authorized agent of the owner of
new Goodyear Run-Flat (Extended Mobility Technol-
ogy (EMT™) or RunOnFlat™ (ROF) tires and
●Your tires bear Department of Transportation pre-
scribed tire identification numbers and
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY33
Page 37 of 58
●Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer or Goodyear recommendations
and
●Your tires were purchased on or after March 1, 2009.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear Run-Flat tire removed from service
due to a covered warranty condition or rendered not
repairable due to a road hazard injury during the first
2/32” treadwear or 12 months from date of purchase,
whichever occurs first, will be replaced at no charge.
Mounting and balancing are included. Repairable punc-
tures will also be repaired at no charge during this
period. (Without proof of purchase, date of manufacture
will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis.
HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised Retailer selling price at the time of
adjustment by the percentage of usable original tread
that has been worn off. You pay for mounting, balancing
and any other applicable taxes and government-
mandated charges.EXAMPLE: If your disabled tire had an original 8/32of
usable tread wear and is worn to 4/32usable tread
remaining, you have used 50% and therefore must pay
50% of the current advertised selling price of the re-
placement tire. If the price of the new replacement tire is
$160, the cost to you would be $80 plus any additional
charges, such as mounting, balancing and any other
applicable taxes and government-mandated charges.
OWNER’S OBLIGATIONS
A. You must present the tire to be adjusted to an autho-
rized Goodyear Run-Flat service facility (call 1-800-
786-3528 for locations). Tires replaced on an adjust-
ment basisbecome the property of The Goodyear
Tire & Rubber Company or Goodyear Canada Inc.
B. You must pay for taxes and any additional services
you order at the time of adjustment.
No claim will be recognized unless submitted on a
Goodyear claim form supplied by an authorized Good-
year Run-Flat service Facility. The form must be com-
pletely filled out, signed by you and where you, the
owner or your authorized agent, presented the tire for
adjustment.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators becomevisible (wornto 2/32”), orsix (6)
years from the date of original tire manufacture or new
tire purchase date. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)To maintain the maximum speed capability and perfor-
mance of your vehicle, any Goodyear Run-Flat tire
should be replaced with another Goodyear Run-Flat tire
of identical size and speed rating. If tires with different
speed ratings are installed on a vehicle, they should be
installed with like pairs on the same axle. The speed
capability of the vehicle will become limited to that of
the lowest speed rated tires. It is also recommended
that the lower speed rated tires be placed on the front
axle regardless of which axle is driven to help prevent
potential oversteer.
Any replacement tire provided pursuant to this warranty
will be covered by the Goodyear warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
In addition, this limited warranty does not cover the
following:
●Tires submitted for ride disturbance that are worn
beyond the first one thirty-second of an inch (1/32”)
tread depth or beyond six (6) months from the date of
purchase, whichever occurs first, or tires submitted
for ride disturbance due to damages wheels or any
vehicle condition.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
(Continued on next page)
34GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 38 of 58
●Goodyear does not warrant or give credit in any ad-
justment transaction for any kind of material added
to a tire (e.g., tire fillers, sealants, balancing sub-
stances) after the tire leaves a factory producing
Goodyear tires, nor will it adjust any tire that has
failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high-speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Any tire that, after leaving a factory producing Good-
year tires, has been intentionally altered to change
its appearance (e.g., white inlay on a black tire or
regrooved).
●Tires removed from service due to improper repairs.
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Low tire pressure-monitoring system – refer to manu-
facturer’s warranty.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not permit the exclusion
or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you.No representative, servicing facility or Retailer has au-
thority to make any representation, promise or agree-
ment on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
tread wear.
WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/ OVER-
LOADING/MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/ IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY35
Page 39 of 58
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IM-
PROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as indi-
cated on the speedometer.
●EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle fail-
ure.
For assistance inlocating the nearestGoodyear Run-Flat
Service Center, call the Goodyear Run-Flat Service loca-
tor System at 1-800-786-3528.
For assistance inlocating the nearestGoodyear Retailer,
call 1-800-GOODYEAR or look in the Yellow Pages under
Tire Retailers.FOR ASSISTANCE:
In the United States:
Call (800)321-2136, or write:
Goodyear Consumer Relations Department
Dept. 728
1144 East Market Street
Akron, OH 44316-0001
In Canada:
Call (800)387-3288, or write:
Goodyear Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
© 2008 The Goodyear Tire & Rubber Company. All rights
reserved.
36GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY