towing INFINITI Q50 2016 Warranty Information Booklet
[x] Cancel search | Manufacturer: INFINITI, Model Year: 2016, Model line: Q50, Model: INFINITI Q50 2016Pages: 52, PDF Size: 0.39 MB
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LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
THIS WARRANTY DOES NOT COVER INCIDENTAL OR
CONSEQUENTIAL DAMAGES SUCH AS LOSS OF THE
USE OF THE VEHICLE, INCONVENIENCE OR COM-
MERCIAL LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into service,
whichever is earlier.
FOR HOW LONG AND WHAT IS COVERED
BASIC COVERAGE
●The basic coverage period is 48 months or
60,000 miles, whichever comes first.
●The warranty covers any repairs needed to correct
defects in materials or workmanship of all parts and
components of each new Infiniti vehicle supplied by
Infiniti subject to the exclusions listed under the
heading ”WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages described
in the following sections of this warranty, that spe-
cific coverage applies instead of the basic coverage.
POWERTRAIN COVERAGE
●The Powertrain coverage period is 72 months or
70,000 miles, whichever comes first.
●This warranty covers any repairs needed to correct
defects in material or workmanship.
●Powertrain coverage includes components listed be-
low, under the headings Engine, Transmission and
Transaxle, Drivetrain, and Restraint System, supplied
by Infiniti, subject to the exclusions listed under the
heading “WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and all internal
parts, rocker covers and oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel in jectors, intake and ex-
haust manifolds, flywheel, seals and gaskets.
TRANSMISSION AND TRANSAXLE - Case and all
internal parts, torque converter and converter
housing, automatic transm ission control module,
transfer case and all internal parts, seals and gas-
kets, clutch cover and housing, A/T cooler, and
electronic tr ansmission controls.
DRIVETRAIN - Drive shafts, final drive housing and
all internal parts, propeller shafts, universal joints,
bearings, seals and gaskets. RESTRAINT SYSTEM - Air bags and related elec-
tronic control systems.
CORROSION COVERAGE (PERFORATION FROM CORRO-
SION)
Any body sheet metal panel supplied by Infiniti found to
have developed perforation (rust-through) due to corro-
sion in normal use is covered for 84 months, regardless
of mileage, except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing applica-
tions are required. Perforation is a condition in which
any body sheet metal panel has corroded from one
surface to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part during any of the New Vehicle Limited
warranties, inc luding Emission and Seatbelt warranties,
towing service to the nearest authorized Infiniti retailer
is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, and
wheel balancing are covered only during the first
12 months or 12,000 miles, whichever comes first.●Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the first six
months of ownership.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during
the first 12 months, regardless of the mileage.
(Continued on next page)
2016 NEW VEHICLE LIMITED WARRANTY 5
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Client Assistance.” To be eligible for the terms of this
Policy, you need to present your new vehicle registration
form or new vehicle sales invoice showing date of pur-
chase. Tires replaced on an adjustmentbasisbecome
the property of Company. You will be required to sign the
Company Limited Warranty Claim Form or retailer re-
placement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service re-
gardless of mileage or months of service. This includes
payment for tire rotation, alignment, towing, road ser-
vice, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Client A ssistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 37
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TRAILER TOWING
If you anticipate towing a trailer, you should see a tire
retailer for advice concerning the correct size of tire and
pressure. Tire size and pressure will depend on the type
and size of the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or the tire
load rating be exceeded. Check the tire decal and your
Owner’s Manual for further recommendations on trailer
towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liq-
uids, may be excluded from warranty coverage. Consult
your tire warranty.
HIGH PRESS URE TEMPORARY SPARE TIRES
1) The high-pressure spare tire in your Infiniti ve-
hicle is designed for temporary use only and
must not be used continually as a regular tire.
The standard tire should be repaired and/or
replaced as soon as possible.
2) Avoid driving over obstacles that may damage the tire through impact or cutting, such as
potholes, g lass,metal, etc.
3) Speed must not exceed 50MPH (80km/h) for non-speed-rated temporary spare tires. 4) Temporary spare tires have a limited treadlife
which can vary depending on road conditions
and your driving habits. The spare tire should
be returned to the trunk as soon as the stan-
dard tire can be repaired or replaced.
5) Because the high-pressure spare tire was spe- cifically designed for your car, it should not be
used on any other vehicle.
6) Do not use snow chains on your high-pressure spare. This could cause damage to your
vehicle.
7) Check the tire’s cold inflation pressure monthly and maintain at 60psi (4.2kg/cm2) even when
not in use.
8) The high-pressure spare tire should not be used with any other rim nor should standard
tires, wheel covers, or trim rings be used on the
high-pressure spare tire rim which was origi-
nally installed.
9) When the tread wear indicator appears on the tire, replace it only with the same type spare
tire.
10) Do not enter an automatic carwash with a tem- porary spare tire fitted.
11) Do not make a sharp turn or apply the brakes suddenly when driving on a high-pressure tem-
porary spare.
Note: When using any temporary type spare
tire, be sure to follow the vehicle Own-
er’s Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed to these materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible Accident:● Check tire pressure at least once a month when
tires are cold and before long trips.
● Do not underinflate/overinflate.
● Do not overload.
● Drive at moderate speeds, observe legal limits.
● Avoid driving over potholes, obstacles, curbs or
edges of pavement.
● Avoid excessive wheel spinning.
● If you see any damage to a tire, replace with spare
and see the tire manufacturer’s retailer or your
Infiniti retailer .
For further information, the Consumer Tire Guide on
passenger tire care, safety and mileage performance is
available in the United States by writing the Tire Indus-
try Safety Council, Box 1801, Washington, D.C. 20013.
42 IMPORTANT TIRE SAFETY INFORMATION1
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ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience®,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Dead Battery
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston,
Massachusetts 02155, except in Alaska, California,
Oregon, Wisconsin and Wyoming, where services are
provided by Cross-Country Motor Club of California,
Inc., Boston, Massachusetts 02155.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
Roadside Assistance is available to an yone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose of Roadside Assist ance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim- ited warranty coverage period.
Roadside Assistance is
available throughout the Continental United States and
Canada.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Owner-
ship® Program card which will be sent to you approxi-
mately 6 weeks after purchase of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, battery
boost, etc., can be performed onsite so that you can be
on the road again as soon as possible. There is no
charge for the dispatch of onsite or towing service. Any
charges for the replacement of keys, gas or non-
warranty items will be your responsibility at the time of
the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti retailer, if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered
repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc
e service rendered.
EXCLUSIONS
Roadside Assistance is not a warrantyand is not pro-
vided under any Infiniti or Nissan warranty, butisa
service which is provided to you as part of the Infiniti
Total Ownership Experience® to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
(Continued on next page)
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS 43