navigation update INFINITI Q50 2018 Infiniti Intouch

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the Infiniti
InTouchTMsystem, or to order updated map
data, contact the INFINITI NAVIGATION
SYSTEM HELPDESK at:
. ADDRESS: P.O. Box 1588 Orem, UT
84059-992
. E-MAIL: [email protected]
. WEB SITE: www.infinitinavigation.com
or www.infiniti.ca.
. PHONES: 1-888-362-8837
. HOURS: Monday – Friday: 8:00 AM -
8:00 PM (Eastern Time) and Saturday:
10:00am - 6:00 PM (Eastern Time)

6. Infiniti InTouchTMApps
INFINITI INTOUCHTMAPPS
OVERVIEW
Laws in some jurisdictions may restrict the
use of some of the applications and features,
such as social networking and texting. Check
local regulations for any requirements.
Infiniti InTouch
TMprovides in-vehicle access
to two types of applications: Vehicle Apps
and Mobile Apps (if so equipped for Cana-
da).
Some pre-installed Vehicle Apps can be used
without taking any extra steps.
CAUTION
. While driving, some operations are
limited in order to prevent distracting
the driver. While driving, avoid keep-
ing a close watch on the display.
. Some application services may be
subject to change or termination
without prior notice. For Canada (if so equipped):
The system allows you to download new
applications, update downloaded applica-
tions and delete downloaded applications in
a similar manner as popular smartphone
operating systems using Vehicle Apps Man-
ager.
You will need to connect a compatible
smartphone to the vehicle in order to update
Vehicle Apps or use Mobile Apps.
The usage of applications is only guaranteed
for smartphones that have been tested and
approved for use with Infiniti InTouch
TM
Mobile Apps. Only iPhone® and Android
devices are currently supported. Android
smartphones must support Bluetooth® and
SPP (Serial Port Profile).
USING APPLICATIONS
NOTE:
To use APP functions on the models with-
out navigation system, calendar setting is
necessary for checking SSL expiration date.
“Clock settings” (page 2-21)
MAIN OPERATION
Push

8. Information and settings
— The vehicle moves outside the ser-vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system. .
The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the Infiniti
InTouch
TMServices.
INFO:
. Infiniti InTouch
TMServices features are
dependent upon subscription enrollment
and the telematics device being in op-
erative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the Infiniti InTouch
TMServices Subscrip-
tion Agreement apply.
. Enrollment is required in order to use
Infiniti InTouch
TMServices. The services
that can be received vary depending on
the plan in which you are enrolled.
. All services are complimentary for the
trial period. .
After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
Infiniti InTouch
TMServices may be updated.
The latest detailed information is available
on the following websites or from the
support line.
Infiniti InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
Infiniti InTouch
TMServices support line:
1-855-444-7244
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
Infiniti InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
8-12

8. Information and settings
.The system will pause announcements
when interrupted by the voice guidance
given by the navigation system. When
the voice guidance finishes, the system
will restart the announcement.
. The volume can be adjusted when the
system announces the information.
“Volume settings” (page 2-19)
. The selected content is read out while
the vehicle is being driven, or if parked,
you can read the content on the display.
. Content settings can be made using the
Infiniti InTouch
TMServices website. For
more details, contact the Infiniti In-
Touch
TMServices support line at 1-
855-444-7244 or refer to the Infiniti
InTouch
TMServices website usa.infini-
tiintouch.com (for U.S.)/canada.infini-
tiintouch.com (for Canada).
Screen information:
When information feeds are downloaded
from the Infiniti InTouch
TMServices Data
Center, the contents of the information are
displayed while the vehicle is stopped.
Menu:
Stop to announce the content is an-
nounced (Text-to-Speech), and displays
the operation menu.
Contents:
The contents of the Infiniti InTouchTM
Services feeds are displayed.
[]/[]:
Turns to the next or previous page if the
information has a number of content
pages.
:
If the information contains map infor-
mation, the icon be displayed. It can be
set as the destination.
:
If the information contains phone num-
ber information, the icon is displayed. It is possible to make a phone call to the
facility.
After parking the vehicle in a safe location
and touching [Menu], the operation menu is
displayed on the right side of the screen.
INFO:
The availability of the operation menu items
differs depending on the contents of the
selected information feeds.
Updating All Information Feeds
It is possible to synchronize with the list
updated Infiniti InTouchTMServices website,
such as “Destination Send to Car”, “My
Schedule”, “Mobile Info. Service” or “Journey
Planner”, etc.
For details of the services and settings, refer
to the Infiniti InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)/canada.in-
8-18

[Journey Planner]Sets a route plan downloaded from the INFINITI Owner’s Portal Website.“Using Journey Planner” (page 9-23)
[Connect to Voice Menu] Connects to the Infiniti InTouchTMServices Interactive Voice Menu.
[My schedule] Allows accessing to your personal online Google Calendar
TMvia the navigation system
and displaying the calendar or read out the schedule.
[Mobile Info. Service] Delivers information such as the latest news headlines, stock quotes and sports scores set in the Infiniti InTouch
TMServices website to be displayed on your navigation screen
or be read out.
[Sync All Feeds] Updates information list by connecting to the Infiniti InTouch
TMServices Data Center.
INFO:
. If the route is already set, the selected
location becomes a waypoint.
. After setting a destination, the location
of the destination can be adjusted and
the location can be stored in the Address
Book, etc.
“Procedures after setting route”
(page 9-28)
. The destination can be deleted.
“Canceling Route” (page 9-35)
FINDING ADDRESS
Searches for a destination by address.
1. Push

9. Navigation (if so equipped)
INFO:
.Touch [Update List] to update the listinformation.
.Touch [Details] to preview the routeon the upper display.
.Touchto display facility informa-
tion.
4. The selected route plan is displayed. Touch [Start] after confirming the loca-
tion of the displayed destination.
INFO:
. Journey Planner is an Infiniti InTouch
TM
Services feature. Subscription is required
to use the Infiniti InTouchTMServices.
. Journey Planner cannot be used if [De-
cline] is touched on the Start-up Screen.
. Refer to the INFINITI Owner’s Portal
Website for how to set the destination
using Journey Planner.
SEARCHING FROM HISTORY
A previous destination can be set as the
destination.
Up to 100 previous destinations will be
automatically stored. If the number of pre-
vious destinations exceeds 100, the oldest
one will be replaced by the newest one.
1. Push

9. Navigation (if so equipped)
INFO:
Select [Update List] to update the list
information.
4. The selected destination is displayed. Touch [Start] to start route guidance.
INFO:
Refer to the INFINITI Owner’s Portal Web-
site for the destination setting using Google
send to car.
Using Destination Send to Car
Destination Send-to-Vehicle enables you to
search for destinations from a point of
interest (POI) database accessed within the
Infiniti InTouch
TMServices website.
1. Push

MAP DATA
How to handle the Map SD card
An SD card that includes the map data is
inserted. When handling the Map SD card,
please be careful and adhere to the follow-
ing instructions:. An SD card is inserted in the slot. This is
the SDHC card that is exclusively used
for this device. This card includes the
map data. The SDHC card is necessary to
operate the device. Do not remove this
card except when updateing the map
data is required.
. Never analyze, modify, delete or format
the map data. Doing so may cause an
improper operation of the device.
. The SDHC card that is exclusively used
for this device does not work properly if
it is inserted in another device.
. The map data cannot be used even if it is
copied to another SDHC card.
. Do not remove the SDHC card contain-
ing map data from the system. Using the
system with the SDHC card containing
map data removed will prevent some
functions from operating.
NOTE:
Do not remove the SD card containing map
data that is inserted in the slot. When this
SD card containing map data is removed the
navigation system will not operate. If the
SD card containing map data is accidentally
removed, after reinserting the SD card
containing map data into the slot, place
the ignition switch in the OFF position and
then place it back in the ON position again.
How to order map data updates
To order updated map data, contact the
INFINITI NAVIGATION SYSTEM HELP-
DESK. See the contact information on the
inside front cover of this manual.
About map icons
The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners. The
use of such marks in this product does not
imply any sponsorship, approval, or endor-
sement by such companies of this product.
About map data
1. This map data has been prepared by CLARION CO., LTD. (CLARION), under
license from HERE. has added, pro-
cessed and digitized data based on the
digital road map data of HERE. Due to
the production timing of the map data,
some new roads may not be included in
this map data or some of the names or
roads may be different from those at the
time you use this map data.
2. Traffic control and regulation data used in this map data may be different from
those at the time you use this map data
due to the data production timing. When
driving your vehicle, follow the actual
traffic control signs and notices on the
roads.
3. Reproducing or copying this map soft- ware is strictly prohibited by law.
Published by Nissan North America, Inc.
© 2017 HERE. All Rights Reserved.
© ZENRIN CO., LTD. 2017. All rights
reserved.
9. Navigation (if so equipped)
9-67

11. Troubleshooting guide
CUSTOMER ASSISTANCE
For assistance or inquiries about the
INFINITI Navigation System, or to order
updated map data, contact the INFINITI
NAVIGATION SYSTEM HELPDESK. See
the contact information on the inside front
cover of this manual.
11-2

11. Troubleshooting guide
VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ
between Plan View and Birdview™. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations
may be displayed multiple times, and the names appearing
on the screen may be different because of a processing
procedure. This is not a malfunction.
The vehicle icon is not displayed in the
correct position. The vehicle was transported after the ignition switch was
pushed off, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be
incorrect depending on the driving environments and the
levels of positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for
a period of time to automatically correct the
position and direction of the vehicle icon.
“Current vehicle location” (page 9-60)
When the vehicle is traveling on a new
road, the vehicle icon is located on
another road nearby. Because the new road is not stored in the map data, the
system automatically places the vehicle icon on the nearest
road available. Updated road information will be included in
the next version of the map data.
The screen does not switch to the night
screen even after turning on the head-
lights. The daytime screen was set the last time the headlights
were turned on.
Set the screen to the night screen mode using
<
>
when turning on the headlights.“Screen Settings” (page 2-17)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed. Push