lock INFINITI Q50 2018 Warranty Information Booklet

5
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTS EXTRA EXPENSES
- LIMITATIONS OF DAMAGES THIS
WARRANTY DOES NOT COVER
INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH AS LOSS OF THE USE
OF THE VEHICLE, INCONVENIENCE OR
COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
•The basic coverage period is 48 months or
60,000 miles, whichever comes first.
•The warranty covers any repairs needed to
correct defects in materials or workmanship
of all parts and components of each new
Infiniti vehicle supplied by Infiniti subject
to the exclusions listed under the heading
”WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages
described in the following sections of this
warranty, that specific coverage applies
instead of the basic coverage.
POWERTRAIN COVERAGE
•The Powertrain coverage period is 72
months or 70,000 miles, whichever comes
first.
•This warranty covers any repairs needed to
correct defects in material or workmanship.
•Powertrain coverage includes components
listed below, under the headings Engine,
Transmission and Transaxle, Drivetrain, and
Restraint System, supplied by Infiniti, subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED.” ENGINE - Cylinder heads and block and
all internal parts, rocker covers and oil pan,
valve train and front cover, timing chain and
tensioner, oil pump, water pump and fuel
pump, fuel injectors, intake and exhaust
manifolds, flywheel, seals and gaskets. TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque
converter and converter housing,
automatic transmission control module,
transfer case and all internal parts, seals
and gaskets, clutch cover and housing,
A/T cooler, and electronic transmission
controls.
DRIVETRAIN - Drive shafts, final drive
housing and all internal parts, propeller
shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM - Air bags and
related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Infiniti
found to have developed perforation (rust-
through) due to corrosion in normal use is
covered for 84 months, regardless of mileage,
except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing
applications are required. Perforation is a
condition in which any body sheet metal panel
has corroded from one surface to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seatbelt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
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2018 NEW VEHICLE LIMITED WARRANTY

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DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your
vehicle is stuck in snow, ice, mud or sand. The
centrifugal forces generated by a free-spinning
tire/wheel assembly may cause sudden tire
explosion resulting in vehicle damage and/or
serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated
on your speedometer. Use a gentle backward
and forward rocking motion to free your
vehicle for continued driving. Never stand near
or behind a tire spinning at high speeds. For
example, while attempting to push a vehicle
that is stuck or when an on-the-car spin
balance machine is in use.
DO CHECK YOUR TIRES FOR
WEAR
Always remove tires from service when
they reach two thirty-seconds of an inch
(2/32) remaining tread depth. All new tires
have treadwear indicators which appear as
smooth banks in the tread grooves when they
wear to the two thirty-seconds of an inch
(2/32) level. Many wet weather accidents
result from skidding on bald or nearly bald
tires. Excessively worn tires are also more
susceptible to penetrations.
DO CHECK YOUR TIRES FOR
DAMAGE
Frequent (at least monthly) inspection of your
tires for signs of damage and their general
condition is important for safety. If you have any questions, have your tire Dealer inspect
them. Impacts, penetrations, cracks, knots,
bulges or air loss always require tire removal
and expert inspection. Never perform a
temporary repair or use an inner tube as a
substitute for a proper repair. Only qualified
persons should repair tires.
PROPER TIRE REPAIR NOTE:
Goodyear and Dunlop do not warrant any
inspection or repair process. The repair is
entirely the responsibility of the repairer and
should be made in accordance with established
Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more
information on what to do if the tire pressure
warning system activates.
THE CONVENIENCE
(TEMPORARY) SPARE
The Convenience (Temporary) Spare is
designed, built, and tested to the high
engineering standards set by North America’s
leading car manufacturers and to Goodyear
and Dunlop’s own high standards of quality
control. It is designed to take up a minimum
of storage space and, at the same time, fulfill
the function of a spare tire when needed. The
spare is kept in its storage space, fully inflated
at 60 psi. To be sure it is always ready for use,
the air pressure should be checked on a regular
basis. The Convenience (Temporary) Spare can be
used in combination with the original tires
on your vehicle. You can expect a tire tread
life of up to 3,000 miles (4,800 kilometers),
depending on road conditions and your driving
habits. To conserve tire tread life, return the
spare to the storage area as soon as it is
convenient to have the standard tire repaired
or replaced.
The Convenience (Temporary) Spare weighs
less than a standard tire so it’s easier to handle.
It also helps reduce the total car weight which
contributes to fuel economy.
The wheels used with the Convenience
(Temporary) Spare are specifically designed for
use with high pressure spares and should never
be used with any other type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or Death may result from
explosion of tire/rim assembly due to improper
mounting procedures. Follow tire manufacturer’s
instructions and match tire diameter to rim
diameter. Mount light truck radials on rims
approved for radial service. Do not apply bead
sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap)
contact surfaces. Lock assembly on mounting
machine or place in safety cage. STAND BACK
and never exceed 40 psi to seat beads. Never
use a volatile substance or a rubber “donut” (also
known as a bead expander or “O-Ring”) to aid
bead seating. Only specially-trained persons
should mount tires.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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43
Contact the manufacturer of your tires for
their position and assistance on the repair of
speed-rated tires. When you are replacing tires
that have a speed rating, you must replace
with tires of the same or higher speed rating
if the speed capability of the vehicle is to be
maintained.
VISUAL INSPECTION
INSPECT YOUR TIRES. DO NOT DRIVE ON A
DAMAGED TIRE OR WHEEL. Check your tires
frequently for scrapes, bulges, separations,
cuts, snags, cracks, penetrations or excessive
localized wear from hard braking. Also check
for abnormal tire wear, particularly on the
edges of the tire tread which may be caused
by misalignment or underinflation. Impacts
can damage the inner portion of the tire
without being visible on the outside. If damage
can be seen on the tires or wheels, or if you
suspect that possible impact damage may
have occurred, replace with spare at once and
have your tire store or retailer inspect your
tires immediately. Use of a damaged tire could
result in tire destruction. When inspecting
your tires, including the spare, check your air
pressures. If your pressure check indicates
that one of your tires has lost pressure of two
pounds or more, look for signs of penetrations,
valve leakage, or wheel damage that may
account for the air loss.All tires will wear out faster when subjected
to high speeds as well as hard cornering, rapid
starts, sudden stops, frequent driving on roads
which are in poor condition, and off-road use.
Roads with holes and rocks or other objects
can damage tires and cause misalignment of
your vehicle. When you drive on such roads,
drive on them carefully and slowly, and before
driving again at normal or highway speeds,
examine your tires for any damage, such
as cuts, bulges, penetrations, unusual wear
patterns, etc.
TREAD WEAR INDICATORS (WEAR BARS):
Tires contain Tread Wear Indicators (Wear
Bars) in the grooves of the tire tread which
show up when only 2/32nds of an inch
(1.6mm) of tread is remaining. At this stage,
your tires must be replaced. Tires worn beyond
this stage are dangerous.
HAZARDS
Objects in the road that threaten a tire should
be safely avoided. These objects are potholes,
glass, metal, rocks, wood debris and the
like. Unavoidable contact should prompt a
thorough tire inspection.
You may not always recall hitting an object
that can damage or injure your tires. If while
driving your vehicle experiences any unusual
vibrations, ride disturbance or noise and/or you
suspect that possible damage to the tires or
vehicle has occurred, DO NOT JAM OR LOCK
YOUR BRAKES! Rather reduce your speed and
drive with caution until you can safely pull off
the road. Stop and inspect the tires. If the tire is underinflated or damaged, deflate, remove
the tire and rim assembly and replace it with
your spare. If you cannot detect a cause, have
the vehicle towed to the nearest vehicle or tire
retailer to have the vehicle inspected.
REPAIRING, MOUNTING AND
DEMOUNTING OF TIRES
Do not attempt to repair, mount or demount a
tire yourself. Tire changing can be dangerous
and must be done by professionally trained
persons using proper tools and procedures
as specified by the Rubber Manufacturers
Association (RMA). Follow these mounting
recommendations. Your tires should be
mounted on wheels of correct size and type
and which are in good, clean condition. Bent,
chipped or rusted wheels may cause tire
damage. The inside of the tire must be free
from foreign materials. Have your retailer
check the wheels before mounting new tires.
Mismatched tires and rims can explode during
mounting. Also, mismatched tires and rims can
result in dangerous tire failure on the road. If
a tire is mounted by error on the wrong-sized
rim, do not remount it on the proper rim -
scrap it. It may be damaged internally (which
is not externally visible) by being dangerously
stretched and could fail on the highway.
Old valves may leak. When new tubeless tires
are mounted, have new valves of the correct
type installed. Tubeless tires must be mounted
only on wheels designed for tubeless tires, i.e.,
wheels which have safety humps or ledges.
IMPORTANT TIRE SAFETY INFORMATION¹
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47INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience®, Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
•• Mechanical Breakdown
•• Flat Tire
•• Dead Battery
•• Accident/Collision (One-way tow – loaner vehicle not included)
•• Out of Gas
•• Lock-out service
All Roadside Assistance services are provided
exclusively by Cross-Country Motor Club,
Inc., Boston, Massachusetts 02155, except
in Alaska, California, Oregon, Wisconsin and
Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc.,
Boston, Massachusetts 02155.
COVERAGE Roadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
HOW TO USE ROADSIDE ASSISTANCE Should one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent
Infiniti Total
Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, battery
boost, etc., can be performed onsite so that
you can be on the road again as soon as
possible. There is no charge for the dispatch
of onsite or towing service. Any charges for
the replacement of keys, gas or non-warranty
items will be your responsibility at the time of
the repair or service.
Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/collisions which render the vehicle
inoperative. There is no charge for the towing
service. Roadside Assistance will arrange to
transport the vehicle to the nearest Infiniti
retailer, if one is located within 250 miles,
or to another authorized alternate service
facility. Warranty covered repairs will be
provided for under the terms of the applicable
express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will
be your responsibility.
NOTE:
You may be required to sign a receipt at the
time of disablement to acknowledge receipt of
the Roadside Assistance service rendered.
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