roof INFINITI Q50 2020 Warranty Information Booklet

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LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTS EXTRA EXPENSES
- LIMITATIONS OF DAMAGES THIS
WARRANTY DOES NOT COVER
INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH AS LOSS OF THE USE
OF THE VEHICLE, INCONVENIENCE OR
COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
•The basic coverage period is 48 months or
60,000 miles, whichever comes first.
•The warranty covers any repairs needed to
correct defects in materials or workmanship
of all parts and components of each new
Infiniti vehicle supplied by Infiniti subject
to the exclusions listed under the heading
”WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages
described in the following sections of this
warranty, that specific coverage applies
instead of the basic coverage.
POWERTRAIN COVERAGE
•The Powertrain coverage period is 72
months or 70,000 miles, whichever comes
first.
•This warranty covers any repairs needed to
correct defects in material or workmanship.
•Powertrain coverage includes components
listed below, under the headings Engine,
Transmission and Transaxle, Drivetrain, and
Restraint System, supplied by Infiniti, subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and
all internal parts, rocker covers and oil pan,
valve train and front cover, timing chain and
tensioner, oil pump, water pump and fuel
pump, fuel injectors, intake and exhaust
manifolds, flywheel, seals and gaskets. TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque
converter and converter housing,
automatic transmission control module,
transfer case and all internal parts, seals
and gaskets, clutch cover and housing,
A/T cooler, and electronic transmission
controls.
DRIVETRAIN - Drive shafts, final drive
housing and all internal parts, propeller
shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM - Air bags and
related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Infiniti
found to have developed perforation (rust-
through) due to corrosion in normal use is
covered for 84 months, regardless of mileage,
except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing
applications are required. Perforation is a
condition in which any body sheet metal panel
has corroded from one surface to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
(Continued on next page)
2020 NEW VEHICLE LIMITED WARRANTY

62020 NEW VEHICLE LIMITED WARRANTY
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, and wheel balancing are covered
only during the first 12 months or 12,000
miles, whichever comes first.
•Limited 12 month warranty coverage:
I-key and key fob batteries are covered for
the first 12 months of ownership.
•Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for tires, in
which case you may pay certain charges).
Any needed parts replacement will be made
using genuine Infiniti or Infiniti approved new
or remanufactured parts approved by Infiniti
for use on Infiniti vehicles. Infiniti reserves the
right to make changes at any time, without
notice, to production and service parts in their
specifications, colors, and materials, including
those used in connection with warranty
repairs. For this reason, when approved by
Infiniti and at Infiniti’s discretion, functionally equivalent replacement parts may be used that
do not exactly match the original production
part.
OBTAINING WARRANTY SERVICE
•You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
•If you require warranty service outside of
the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty.
You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
•Failure to operate the vehicle in accordance
with the Owner’s Manual
•• Misuse, such as using the vehicle to tow
•Failure of a component not covered by
warranty
•• Racing and competitive driving
•Theft, vandalism, fire, or flooding (including
engine water ingestion)
•• Accident, collision, being towed
•Repairs performed by anyone other than an
authorized Infiniti retailer
•Glass breakage, unless resulting from
defects in material or workmanship
•Normal wear and tear, including dings, dents,
chips, or scratches
•Damage caused by any automated or
manually operated car wash or by using a
pressure washer
Note that complaints related to failure to
comply with proper use of the vehicle as
described in the applicable Owner’s Manual
(including the lack of availability or use of
proper fluid), or the vehicle’s lack of compliance
(Continued on next page)

9
•Fuel, fluids, or lubricants that are
contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
3. In the case of the Performance Warranty, the
use of any part not certified in accordance
with Federal requirements which is defective
or not equivalent from an emissions
standpoint to the original equipment part.
4. In the case of the Performance Warranty,
costs of determining the cause of a vehicle
failing an EPA approved emissions test if
such failure is found not to be covered.
5. In the case of the Defects Warranty, parts
not supplied by Infiniti or damage to other
parts caused directly by non-Infiniti parts.LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES -
LIMITATIONS OF DAMAGES
These emissions warranties do not cover
incidental or consequential damages such as
loss of the use of the vehicle, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the vehicle to an authorized Infiniti
retailer in the United States at your expense.
You must also maintain your vehicle as outlined
in the maintenance instructions in your
Owner’s Manual.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of
an EPA approved emissions test. You must
provide proof of this failure when making your
claim.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you.
The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a non-Infiniti
certified part but EPA certified part for
maintenance or repair.
2020 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
(Continued on next page)

15
WHAT YOU MUST DO
In order to obtain warranty service you
must deliver the vehicle to any authorized
Infiniti retailer in the United States at your
expense. You are responsible for the required
maintenance on your vehicle as outlined in
the maintenance instructions in your Owner’s
Manual. Infiniti recommends that you retain all
receipts covering maintenance on your vehicle,
but Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of a
“smog check” test. You must provide proof of
this failure when making your claim in order to
avoid additional “smog check” test charges.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim, unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you. The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a certified part for
maintenance or repair.
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning
maintenance service and replacement parts is
on page 17 of this booklet. No warranty claim
will be denied solely because a non- Infiniti
part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION
PROGRAM
Under this program, if your vehicle fails a “smog
check” test, you may choose to have diagnosis
of the failure and repairs made at an Infiniti
retailer or at another service facility. If the
inspection failure is the result of a condition
covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty
repairs. This includes parts, labor and diagnosis.
You must pay for diagnostic costs if performed
at another service facility except in the case of
emergency repairs as outlined below.You must pay for all diagnostic and repair costs
of an inspection failure as required by law if the
failure was caused by conditions not covered
by these warranties. If the failure is the result
of a combination of conditions, you must pay
for only the diagnostic and repair costs related
to items not covered by these warranties.
After the 4 years/60,000 mile performance
warranty has passed, a “smog check” test
failure due to a defect in a part which is
warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized
Infiniti retailer is not reasonably available,
warranty repairs may be performed at any
service facility or by the owner using any
replacement parts. Infiniti will reimburse you
for such repairs, including diagnosis, up to
the amount of Infiniti’s suggested retail price
for parts and labor charges based on Infiniti’s
recommended time allowance for the warranty
repair and the geographically appropriate
hourly labor rate. A part not being available
or a repair not being complete within 30 days
also constitutes an emergency. You must
take the replaced part and paid receipts to an
authorized Infiniti retailer for repayment in
such emergency situations.
2020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
(Continued on next page)

20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE
INFINITI ACCESSORIES¹
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by
separate warranties.
2. Normal maintenance service and parts
replacement as outlined in the maintenance
schedule of your Owner’s Manual.
3. Damage or failures of parts resulting from:
•• Misuse (your Owner’s Manual is your
guide to proper use).
•• Accident, theft, fire, driving through water
resulting in engine water ingestion.
•• Chemical fallout, tree sap, salt, sand, hail,
flood or other environmental conditions
•• Modification or improper repair of the
part or of the vehicle in which the part is
installed.
•• Use of parts not equivalent in quality or
design to parts supplied by Infiniti.
•• Lack of performance of required
maintenance services as outlined in your
Owner’s Manual.
•• Use of improper or dirty fuel, fluids or
lubricants.
•• Normal wear and tear, including dings,
dents, chips or scratches.4. Salvage Title. This warranty does not cover
damage, failures or corrosion to any Infiniti
replacement part, or Genuine Infiniti or
Infiniti Accessory, installed in the vehicle, if
the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flooded titles, under any state’s
law. This exclusion does not extend to new
Genuine Infiniti replacement parts, Genuine
Infiniti accessories, or Infiniti Performance
Parts installed in/on an Infiniti vehicle after
the issuance of a "salvage" or similar title.
5. Infiniti Performance Parts sold through
Infiniti/Nissan Motorsports Group are
sold "AS IS" without warranties, express or
implied unless expressly prohibited from
doing so by applicable law, in which case the
warranty provided is the minimum required
by law.
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the warranted part or accessory, or
the vehicles, on which the part or accessory
is installed, to an authorized Infiniti retailer in
the United States or Canada at your expense
with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer).
The names and addresses of authorized Infiniti
retailers are listed in telephone directories. You must also pay for labor charges to remove
and replace the part or accessory if it was
not originally installed on your vehicle by an
authorized Infiniti retailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was
originally installed by an authorized Infiniti
retailer, it will be removed and reinstalled
after repair at no charge for parts and labor.
If the part or accessory was not installed
by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only.
Any needed parts replacement will be made
using Genuine Infiniti or Infiniti approved new
or remanufactured parts. Infiniti reserves the
right to make changes at any time, without
notice, to production and service parts in their
specifications, colors, and materials, including
those used in connection with warranty
repairs. For this reason, when approved by
Infiniti and at Infiniti’s discretion, functionally
equivalent replacement parts may be used that
do not exactly match the original production
part.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.

22
WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti
Replacement Battery as described below
except as stated under “What is not covered?”
This warranty covers defects in materials and
workmanship.
HOW LONG IS THE WARRANTY
AND WHAT WILL INFINITI DO
If your battery becomes unserviceable within
the first 24 months of service Infiniti will
replace your battery, including labor, without
charge, providing the battery was originally
installed in your vehicle by an authorized
Infiniti retailer.
If the battery becomes unserviceable after
24 months of use, Infiniti will provide a
replacement battery at a reduced price,
charging only for the portion of the life of the
battery actually used. This is called a “pro-
rata adjustment”. You will be responsible for
all labor charges for the replacement of the
battery.
This warranty and the “pro-rata adjustment”
end 84 months after the date of the battery’s
purchase or installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
•• Accident, theft, fire or freezing.
•• Misuse of the battery or vehicle in
which it is installed, including the use in
applications for which the battery was not
designed. Proper use is described in the
vehicle’s Owner’s Manual.
•• Improper installation or battery charging.
•• Vehicle electrical malfunctions not covered
by your New Vehicle Limited Warranty.
•• Modification or improper repair of the
vehicle or a part of the vehicle.
•• Use of parts not equivalent in quality
or design to parts supplied by Infiniti or
Infiniti.
• Environmental conditions, including, but
not limited to flood, and salt spray or salt
water.
2. Normal maintenance service and recharging
of discharged batteries.
3. Batteries in service more than 84 months.4. Salvage Title. This warranty does not cover
damage, failure, or corrosion to any Genuine
Infiniti battery installed in the vehicle, if the
vehicle is issued a “salvage” or similar title
unless state law expressly states otherwise.
(This exclusion does not extend to a new
Genuine Infiniti battery installed in the
vehicle after the issuance of a “salvage” or
similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must
deliver the warranted battery or the vehicle in
which the battery is installed to an authorized
Infiniti retailer in the U.S. or Canada at your
expense, with proof of purchase (parts invoice
or service repair order from an authorized
Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in
telephone directories or Infiniti.com.
If the “pro-rata adjustment” applies, you
must pay for the portion of the 84 month
warrantable life that you actually used. The
amount you pay is computed in two steps.
First, the client pay percentage is determined
from the chart shown below based upon the
months of actual battery service.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of
purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States.
REPLACEMENT BATTERY LIMITED WARRANTY¹
(Continued on next page)

24
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES WITH
RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty. F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original
equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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25
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted
under this Limited Warranty will be replaced
free of charge during the first 25% of tread
wear or within 12 months from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within
12 months from the date of tire manufacture),
whichever occurs first. During the free
replacement period, mounting and balancing
are included free of charge.
To determine the replacement price after the
free tire replacement period, the percent of
used tread wear is multiplied by the current
selling price for the replacement tire(s). The
appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at
retailers (subject to retailer discretion) at a
predetermined “Adjustment Price.”
REPLACEMENT WARRANTY If you receive a replacement tire under this
Limited Warranty, it will be covered by the
manufacturer’s warranty, if any, given on that
tire at that time.
WHERE TO GO Tire adjustments under this Limited Warranty
will only be made at an authorized Bridgestone
Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages under “Tire
Retailers” or the internet at
www.bridgestonetire.com for the location
nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state or in Canada
from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone
Firestone North American Tire, LLC disclaims
all other warranties, including but not limited
to the implied warranties of merchantability
and fitness for a particular purpose and
any liability for incidental, consequential
damages, loss of time, loss of vehicle use or,
inconvenience. Some states do not allow
the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the United
States and Canada. For warranty conditions
outside the United States and Canada, see
your local Bridgestone Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.In accordance with Federal Law, this Limited
Warranty has been designated as a "Limited
Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire
failures cannot occur. This Limited Warranty
is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535
Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc.,
5770 Hurontario St., Suite 400, Mississauga,
Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid,
we require you to have your tires regularly
inspected and rotated per the vehicle Owner’s
Manual and to furnish proof of same in order
to receive an adjustment. Such proof should
show the date, mileage, and servicing location.
A sales receipt containing this information
will suffice. It is your obligation to maintain
proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the
vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation
to maintain proper wheel alignment and
tire/wheel assembly balance. To request an
adjustment, you must present the tire to an
authorized Bridgestone Firestone retailer.
Complete and sign the client section of the
Bridgestone Firestone North American Tire,
LLC Limited Warranty adjustment form and
pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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27GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
HIGHWAY AUTO AND LIGHT
TRUCK TIRE REPLACEMENT AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR UNISTEEL
® RADIAL
LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited
Warranty if you meet all the following criteria:
•• You are the owner or authorized agent of the
owner of new Goodyear or Dunlop highway
auto or light truck tires supplied as Original
Equipment on your vehicle.
•• Your tires bear Department of Transportation
prescribed tire identification numbers.
•• Your tires have been used only on the vehicle
on which they were originally installed
according to the vehicle manufacturer or
Goodyear’s recommendations.
•• Your tires were purchased on or after
September 1, 2012.
Light truck tires are defined as all tires
identified with the “LT” designation in the
sidewall stamping.
WHAT IS COVERED AND FOR HOW
LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial
auto or radial light truck tire, covered by this
policy, removed from service due to a covered
warranty condition during the first 2/32” of usable treadwear or twelve months from date
of purchase, whichever comes first, will be
replaced with a comparable new Goodyear or
Dunlop tire at no charge, including mounting
and balancing. (Without proof of purchase the
date of manufacture will be used to determine
eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT
TRUCK TIRES
Any new Goodyear or Dunlop highway auto
or light truck tire, other than radial auto, radial
light truck tires, removed from service due to
a covered warranty condition during the first
1/32” of usable treadwear will be replaced
with a comparable new Goodyear or Dunlop
tire at no charge, including mounting and
balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare
tire removed from service due to a covered
warranty condition during the first 50% of
usable treadwear (1/32”) will be replaced
with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that
are removed from service due to a covered
warranty condition will be replaced with a
comparable new Goodyear or Dunlop tire on a
prorated basis for up to six (6) years from the
date of original new tire purchase or when the treadwear indicators become visible (worn to
2/32”), whichever occurs first. (Without proof
of purchase the date of manufacture will be
used to determine eligibility.)
HOW WILL PRORATED CHARGES
BE CALCULATED?
Replacement price will be calculated by
multiplying the tire’s advertised retail selling
price at the time of adjustment by the
percentage of usable original tread that has
been worn off. You pay for mounting and
balancing, and an amount equal to the current
Federal Excise Tax (F.E.T. – U.S. only) any other
applicable taxes and government-mandated
charges.
EXAMPLE: If your disabled tire had an original
8/32” of usable treadwear and is worn to
4/32” usable tread remaining, you have used
50%, and therefore must pay 50% of the
advertised retail selling price of the comparable
tire.
In addition, you must pay an amount equal to
the full current Federal Excise Tax (U.S. only)
or any other applicable taxes and government-
mandated charges for the comparable new
replacement tire at the time of adjustment. If
the price of the new comparable tire is $80,
the cost to you would be $40 plus F.E.T. (U.S.
only) plus any other applicable taxes and
government-mandated charges.
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WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire
will be the same brand tire and may either be
the same line of tire or, in the event that the
tire is not available, the same brand tire with
the same basic construction and quality with
a different sidewall or tread configuration. If a
higher priced tire is accepted as replacement,
the difference in price will be at an additional
charge to you.
Any replacement tire provided pursuant to
this warranty will be covered by the Goodyear
or Dunlop warranty in effect at the time of
replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life
and the coverage of this limited warranty
ends when the treadwear indicators become
visible (worn to 2/32”), or six (6) years from
the date of new tire purchase, whichever
occurs first. (Without proof of purchase the
date of manufacture will be used to determine
eligibility.)
LIMITATIONS
This limited warranty is applicable only in the
United States and Canada.
WHAT IS NOT COVERED BY THIS
WARRANTY?
This limited warranty does not cover the
following:
•• Tires submitted for ride disturbance
complaints that are worn beyond the first two thirty-seconds of an inch (2/32”) tread
depth or tires submitted for ride disturbance
due to damaged wheels or any vehicle
condition.
•• Goodyear & Dunlop do not warrant or give
credit in any adjustment transaction for any
kind of material added to a tire (e.g., tire
fillers, sealants, balancing substances) after
the tire leaves a factory producing Goodyear
or Dunlop tires, nor will it adjust any tire that
has failed as a result of adding such material.
•• Irregular wear or damage due to mechanical
condition of the vehicle, improper
inflation, overloading, high speed spin-up,
misapplication, misuse, negligence, racing,
use of tire chains, improper mounting or
demounting, improper repair, wreck, collision
or fire.
•• Road hazards (includes, but not limited to,
punctures, cuts, snags, impact breaks, etc.).
•• Any tire that, after leaving a factory
producing Goodyear or Dunlop tires, has
been intentionally altered to change its
appearance (e.g., white inlay on a black tire
or regrooved).
•• Tires with weather-cracking that were
purchased more than four (4) years prior to
presentation for adjustment or, if purchase
date cannot be verified, manufactured more
than four years prior to presentation for
adjustment.
•• Tires removed from service due to improper
repairs.
•• Temporary spare tires used on vehicles used
in racing and on passenger cars in special
applications such as police pursuit service.
•• Goodyear Unisteel Commercial Radial Light
Truck Tires.
•• Loss of time, inconvenience, loss of vehicle
use, incidental or consequential damages.
•• Tires supplied as Original Equipment are
not eligible for any tread life warranty
consideration.
•• Cosmetic weather checking.
•• Low tire pressure-monitoring system - refer
to vehicle manufacturer’s warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority
to make any representation, promise, or
agreement on behalf of Goodyear or Dunlop
except as stated herein.
Any tire, no matter how well constructed,
may fail in service or otherwise become
unserviceable due to conditions beyond
the control of the manufacturer. Under no
circumstances is this warranty a representation
that a tire failure cannot occur.
This warranty gives you specific legal rights
and you may also have other rights that vary
from state to state or province to province.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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