maintenance INFINITI Q50 2021 Owner's Manual


2021 OWNER’S MANUAL
AND MAINTENANCE INFORMATION
For your safety, read carefully and keep in this vehicle.

This manual was prepared to help you
understand the operation and maintenance
of your vehicle so that you may enjoy many
miles (kilometers) of driving pleasure. Please
read through this manual before operating
your vehicle.
A separate Warranty Information Booklet
is included in your Owner’s literature port-
folio. Always carry it with you when you
take your vehicle to an INFINITI retailer.
The Warranty Information Booklet con-
tents provide complete information about
all warranties covering this vehicle, the
requirements to keep the warranties in
effect as well as the INFINITI Roadside
Assistance program.
Additionally, a separate Customer Care and
Lemon Law Information Booklet will ex-
plain how to resolve any concerns you may
have with your vehicle, as well as clarify
your rights under your state’s lemon law.
In addition to factory installed options, your
vehicle may also be equipped with additional
accessories installed by INFINITI or by your
INFINITI retailer prior to delivery. It is
important that you familiarize yourself with
all disclosures, warnings, cautions and in-
structions concerning proper use of such
accessories prior to operating the vehicle
and/or accessory. It is recommended you
see an INFINITI retailer for details concern-
ing the particular accessories with whichyour vehicle is equipped.
READ FIRST — THEN DRIVE
SAFELY
Before driving your vehicle, read your Own-
er’s Manual carefully. This will ensure famil-
iarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION
REMINDERS!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
.
NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed lim-
its and never drive too fast for
conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle fea-
tures or taking other actions that
could distract you.
. ALWAYS use your seat belts and
appropriate child restraint systems.
Pre-teen children should be seated in the rear seat.
. ALWAYS provide information about
the proper use of vehicle safety
features to all occupants of the
vehicle.
. ALWAYS review this Owner’s Man-
ual for important safety information.
MODIFICATION OF YOUR VEHI-
CLE
This vehicle should not be modified. Mod-
ification could affect its performance,
safety or durability, and may even violate
governmental regulations. In addition, da-
mage or performance problems resulting
from modification will not be covered
under the INFINITI warranties.
WARNING
Installing an aftermarket On-Board Di-
agnostic (OBD) plug-in device that uses
the port during normal driving, for
example remote insurance company
monitoring, remote vehicle diagnostics,
telematics or engine reprogramming,
may cause interference or damage to
vehicle systems. We do not recommend
Foreword

Illustrated table of contents0
Safety — Seats, seat belts and supplemental restraint
system1
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition
systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
2
3
4
5
6
7
8
9
10
Table of
Contents
11Index

JVC1103X
1. Hood (P.3-22)
2. Windshield wiper and washer— Operation (P.2-32)
— Maintenance (P.8-15)
3. Headlight
— Operation (P.2-35) — Adaptive Front lighting System
(AFS) (if so equipped) (P.2-40)
4. Moonroof (if so equipped) (P.2-54)
5. Power windows (P.2-52)
6. Outside mirrors (P.3-30) — Side turn signal lights (P.2-41) — Side view camera (if so equipped)
(P.4-11)
7. Sonar sensors (if so equipped) — Camera aiding sonar function
(P.4-25)
— Sonar system (P.5-132)
8. Front view camera (if so equipped) (P.4-11)
9. Turn signal — Operation (P.2-35)
10. Fog light (P.2-42)
11. Tires
— Wheels and tires (P.8-25, P.10-9)
— Flat tire (P.6-3)
— Tire Pressure Monitoring System
(TPMS) (P.2-13, P.5-5)
12. Doors — Keys (P.3-2)
— Door locks (P.3-4)
— Intelligent Key system (P.3-6)
— Remote keyless entry system
(P.3-15)
— Remote engine start (if so equipped)
(P.3-19)
— Courtesy light (P.2-59)
Illustrated table of contents0-3
EXTERIOR FRONT

1 Safety — Seats, seat belts and supplementalrestraint system
Seats ........................................................................\
.............. 1-2
Front seats ..................................................................... 1-3
Rear seats ....................................................................... 1-5
Armrest ........................................................................\
... 1-7
Head restraints/headrests ............................................. 1-8 Adjustable head
restraint/headrest components ............................... 1-9
Non-adjustable head restraint/headrest
components ................................................................... 1-9
Remove ........................................................................\
... 1-9
Install ........................................................................\
.... 1-10
Adjust ........................................................................\
... 1-10
Seat belts ........................................................................\
.. 1-12
Precautions on seat belt usage ............................. 1-12
Seat belt warning light and chime ....................... 1-14
Pregnant women ....................................................... 1-15
Injured persons ........................................................... 1-15
Pre-crash seat belts with comfort function
(front seats) (if so equipped) .................................. 1-15
Three-point type seat belt ...................................... 1-15
Seat belt extenders ................................................... 1-18
Seat belt maintenance ............................................. 1-19
Child safety ...................................................................... 1-19
Infants ........................................................................\
.. 1-20
Small children ............................................................. 1-20 Larger children ......................................................... 1-20
Child restraints ................................................................ 1-22 Precautions on child restraints ............................ 1-22
Lower Anchors and Tethers for CHildren
System (LATCH) ...................................................... 1-24
Rear-facing child restraint installation
using LATCH ............................................................ 1-27
Rear-facing child restraint installation using
the seat belts ............................................................ 1-30
Forward-facing child restraint installation
using LATCH ............................................................ 1-32
Forward-facing child restraint installation
using the seat belts ................................................ 1-35
Booster seats ........................................................... 1-39
Supplemental restraint system .................................. 1-42 Precautions on supplemental
restraint system ....................................................... 1-42
INFINITI Advanced Air Bag System
(front seats) .............................................................. 1-48
Front seat-mounted side-impact supplemental
air bag and roof-mounted curtain side-impact
and rollover supplemental air bag systems ..... 1-57
Seat belts with pretensioners (front seats) ..... 1-59
Supplemental air bag warning labels ................ 1-60
Supplemental air bag warning light ................... 1-60
Repair and replacement procedure .................... 1-61

WARNING
.It is recommended only INFINITI seat
belt extenders, made by the same
company which made the original
equipment seat belts, be used with
the INFINITI seat belts.
. Adults and children who can use the
standard seat belt should not use an
extender. Such unnecessary use could
result in serious personal injury in the
event of an accident.
. Never use seat belt extenders to
install child restraints. If the child
restraint is not secured properly, the
child could be seriously injured or
killed in a collision or a sudden stop.
SEAT BELT MAINTENANCE
.To clean the seat belt webbing, apply a
mild soap solution or any solution re-
commended for cleaning upholstery or
carpets. Then, wipe with a cloth and
allow the seat belts to dry in the shade.
Do not allow the seat belts to retract
until they are completely dry.
. If dirt builds up in the shoulder belt guide
of the seat belt anchors, the seat belts
may retract slowly. Wipe the shoulder
belt guide with a clean, dry cloth.
. Periodically check to see that the seat
belt and the metal components such as
buckles, tongues, retractors, flexible
wires and anchors work properly. If loose
parts, deterioration, cuts or other da-
mage on the webbing is found, the entire
seat belt assembly should be replaced.WARNING
Do not allow children to play with the
seat belts. Most seating positions are
equipped with Automatic Locking Re-
tractor (ALR) mode seat belts. If the seat
belt becomes wrapped around a child’s
neck with the ALR mode activated, the
child can be seriously injured or killed if
the seat belt retracts and becomes tight.
This can occur even if the vehicle is
parked. Unbuckle the seat belt to release
the child. If the seat belt can not be
unbuckled or is already unbuckled, re-
lease the child by cutting the seat belt
with a suitable tool (such as a knife or
scissors) to release the seat belt.
Children need adults to help protect them.
They need to be properly restrained.
In addition to the general information in this
manual, child safety information is available
from many other sources, including doctors,
teachers, government traffic safety offices,
and community organizations. Every child is
different, so be sure to learn the best way to
transport your child.
Safety — Seats, seat belts and supplemental restraint system1-19
CHILD SAFETY

.The supplemental air bag warning light
remains on after approximately 7 sec-
onds.
. The supplemental air bag warning light
flashes intermittently.
. The supplemental air bag warning light
does not come on at all.
Under these conditions, the air bag or
pretensioner systems may not operate prop-
erly. They must be checked and repaired. It is
recommended you visit an INFINITI retailer
for this service.
WARNING
If the supplemental air bag warning light
is on, it could mean that the front air
bag, side air bag, curtain air bag and/or
pretensioner systems will not operate in
an accident. To help avoid injury to
yourself or others, have your vehicle
checked as soon as possible. It is recom-
mended you visit an INFINITI retailer for
this service.
REPAIR AND REPLACEMENT
PROCEDURE
The front air bags, side air bags, curtain air
bags and pretensioners are designed to
activate on a one-time-only basis. As a
reminder, unless it is damaged, the supple-
mental air bag warning light will remain
illuminated after inflation has occurred.
These systems should be repaired and/or
replaced as soon as possible. It is recom-
mended you visit an INFINITI retailer for this
service.
When maintenance work is required on the
vehicle, the front air bags, side air bags,
curtain air bags, pretensioners and related
parts should be pointed out to the person
conducting the maintenance. The ignition
switch should always be in the LOCK
position when working under the hood or
inside the vehicle.
WARNING
. Once a front air bag, side air bag, or
curtain air bag has inflated, the air
bag module will not function again
and must be replaced. Additionally,
the activated pretensioner must also
be replaced. The air bag module and
pretensioner should be replaced. It is recommended you visit an INFINITI
retailer for this service. However, the
air bag module and pretensioner
system cannot be repaired.
. The front air bag, side air bag, curtain
air bag and the pretensioner system
should be inspected if there is any
damage to the front end or side
portion of the vehicle. It is recom-
mended you visit an INFINITI retailer
for this service.
. If you need to dispose of the supple-
mental air bag or pretensioner or
scrap the vehicle, it is recommended
you visit an INFINITI retailer. Correct
supplemental air bag and seat belt
pretensioner system disposal proce-
dures are set forth in the appropriate
INFINITI Service Manual. Incorrect
disposal procedures could cause per-
sonal injury.
. If there is an impact to your vehicle
from any direction, your Occupant
Classification Sensor (OCS) should be
checked by an INFINITI retailer to
verify it is still functioning correctly.
The OCS should be checked even if no
air bags deploy as a result of the
impact. Failure to verify proper OCS
function may result in an improper air
bag deployment resulting in injury or
Safety — Seats, seat belts and supplemental restraint system1-61

2 Instruments and controls
Cockpit ........................................................................\
......... 2-3
Instrument panel ............................................................... 2-5
Meters and gauges .......................................................... 2-6Speedometer and odometer ..................................... 2-7
Tachometer ................................................................... 2-8
Engine coolant temperature gauge ....................... 2-8
Fuel gauge ..................................................................... 2-9
Warning lights, indicator lights and audible
reminders ........................................................................\
... 2-10 Checking lights ........................................................... 2-11
Warning/indicator lights (red) ............................... 2-11
Warning/indicator lights (yellow) ......................... 2-13
Warning/indicator lights (other) ........................... 2-17
Audible reminders ..................................................... 2-17
Vehicle information display .......................................... 2-18 Indicators for operation .......................................... 2-21
Indicators for maintenance .................................... 2-24
Trip computer ............................................................. 2-27
Clock and outside air temperature ....................... 2-29
Security systems ............................................................ 2-30
Vehicle Security System ......................................... 2-30
INFINITI Vehicle Immobilizer System .................. 2-31
Wiper and washer switch ............................................. 2-32
Rain-sensing auto wiper system ........................... 2-34 Rear window and outside mirror
defroster switch ............................................................. 2-35
Headlight and turn signal switch ............................... 2-35
Headlight switch ..................................................... 2-35
Turn signal switch ................................................... 2-41
Fog light switch ....................................................... 2-42
Horn ........................................................................\
........... 2-42
Vehicle Dynamic Control (VDC) OFF switch ......... 2-42
Heated seats (if so equipped) ..................................... 2-43 Operation with switch .......................................... 2-44
Operation with touch screen .............................. 2-44
AUTO mode setting .............................................. 2-44
Heated steering wheel (if so equipped) .................. 2-44
Power outlets .................................................................. 2-45
Emergency Call (SOS) button (if so equipped) ...... 2-46 Emergency support ................................................ 2-46
Storage ........................................................................\
.... 2-48 Cup holders .............................................................. 2-48
Soft bottle holder .................................................... 2-49
Sunglasses holder .................................................... 2-49
Glove box .................................................................. 2-50
Console box ............................................................. 2-50
Card holder .............................................................. 2-50
Storage box .............................................................. 2-51

driving a long distance at high speeds
may damage the tires.— Do not drive at speeds above 50 MPH (80 km/h) and do not drive
more than approximately 93 miles
(150 km) with a punctured run-
flat tire. The actual distance the
vehicle can be driven on a flat tire
depends on outside temperature,
vehicle load, road conditions and
other factors.
— If you detect any unusual sounds or vibrations while driving with a
punctured run-flat tire, pull off
the road to a safe location and
stop the vehicle as soon as possi-
ble. The tire may be seriously
damaged and need to be replaced.
. Since the spare tire is not equipped
with the TPMS, when a spare tire is
mounted or a wheel is replaced, the
TPMS will not function and the low
tire pressure warning light will flash
for approximately 1 minute. The light
will remain on after the 1 minute.
Have your tires replaced and/or
TPMS system reset as soon as pos-
sible. It is recommended you visit an
INFINITI retailer for these services.
. Replacing tires with those not origin-
ally specified by INFINITI could affect the proper operation of the TPMS.
CAUTION
.
The TPMS is not a substitute for the
regular tire pressure check. Be sure to
check the tire pressure regularly.
. If the vehicle is being driven at speeds
of less than 16 MPH (25 km/h), the
TPMS may not operate correctly.
. Be sure to install the specified size of
tires to the four wheels correctly.
Malfunction Indicator Light
(MIL)
If the malfunction indicator light comes on
steady or blinks while the engine is running,
it may indicate a potential emission control
malfunction.
The malfunction indicator light may also
come on steady if the fuel-filler cap is loose
or missing, or if the vehicle runs out of fuel.
Check to make sure the fuel-filler cap is
installed and closed tightly, and that the
vehicle has at least 3 US gallons (11.4 liters)
of fuel in the fuel tank.
After a few driving trips, the
light should turn off if no other potential emission
control system malfunction exists.
If this indicator light remains on for 20
seconds and then blinks for 10 seconds
when the engine is not running, it indicates
that the vehicle is not ready for an emission
control system inspection/maintenance test.
(See “Readiness for Inspection/Mainte-
nance (I/M) test (US only)” (P.10-23).)
Operation:
The malfunction indicator light will come on
in one of two ways:
.
Malfunction indicator light on steady —
An emission control system malfunction
has been detected. Check the fuel-filler
cap if the Loose Fuel Cap warning
appears in the vehicle information dis-
play. If the fuel-filler cap is loose or
missing, tighten or install the cap and
continue to drive the vehicle. The
light should turn off after a few driving
trips. If thelight does not turn off
after a few driving trips, have the vehicle
inspected. It is recommended you visit an
INFINITI retailer for this service. You do
not need to have your vehicle towed to
the retailer.
. Malfunction indicator light blinking — An
engine misfire has been detected which
may damage the emission control sys-
tem.
Instruments and controls2-15

2-24Instruments and controls
30. Driver assist system indicator
This indicator shows the status of the
following systems (if so equipped).
.Lane Departure Warning (LDW)
. Lane Departure Prevention (LDP)
. Blind Spot Warning (BSW)
. Blind Spot Intervention
®(BSI)
. Distance Control Assist (DCA)
. Forward Emergency Braking (FEB)
. Predictive Forward Collision Warning
(PFCW)
For more details, see “Lane Departure
Warning (LDW)/Lane Departure Prevention
(LDP)” (P.5-33), “Blind Spot Warning
(BSW)” (P.5-40), “Blind Spot Intervention
®
(BSI)” (P.5-48), “Distance Control Assist
(DCA)” (P.5-91), “Forward Emergency Brak-
ing (FEB)” (P.5-102) and “Predictive For-
ward Collision Warning (PFCW)” (P.5-109).
The figure and color of this indicator will
change depending on the conditions of the
above systems. (In each section, the name of
this indicator is referred to as, “driver assist
system lane indicator”, “driver assist system
blind spot indicator” or “driver assist system
forward indicator” depending on the sys-
tems.)
31. INFINITI Drive Mode Selector
indicator
When a driving mode is selected using the
INFINITI Drive Mode Selector, the selected
mode indicator is displayed.
. PERSONAL
. SPORT
. SPORT+ (if so equipped)
. STANDARD
. ECO
. SNOW
(See “INFINITI Drive Mode Selector” (P.5-
21).)
32. Automatic Transmission (AT)
position indicator
This indicator shows the automatic shift
position.
In the manual shift mode, when the trans-
mission does not shift to the selected gear
due to a transmission protection mode, the
AT position indicator will blink and a chime
will sound.
See “Automatic transmission” (P.5-16) for
further details.
JVI0681M
INDICATORS FOR MAINTE-
NANCE
For setting the indicators for maintenance,
see the INFINITI InTouchTMOwner’s Man-
ual.