service INFINITI Q50 2023 Owner's Guide

WAC0146X
In the console box
The power outlets are located in the storage
box and in the console box.
CAUTION
. The outlet and plug may be hot
during or immediately after use.
. Do not use with accessories that
exceed a 12 volt, 120W (10A) power
draw. Do not use double adapters or
more than one electrical accessory.
. Use power outlet with the engine
running to avoid discharging the
vehicle battery. .
Avoid using power outlet when the
air conditioner, headlights or rear
window defroster is on.
. This power outlet is not designed for
use with a cigarette lighter unit.
. Push the plug in as far as it will go. If
good contact is not made, the plug
may overheat or the internal tem-
perature fuse may blow.
. Before inserting or disconnecting a
plug, be sure the electrical accessory
being used is turned OFF.
. When not in use, be sure to close the
cap. Do not allow water or any liquid
to contact the outlet.
EMERGENCY SUPPORT
INFINITI InTouchTMprovides various ser-
vices to support dealing with emergencies of
the subscribed vehicle and the driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the
in-vehicle Emergency Call (SOS) button and
connecting to the Response Center. The
Response Center can specify the location
of the vehicle via GPS, and the information
will be sent to the police or other agencies as
needed.
For information about other INFINITI In-
Touch
TMemergency support related ser-
vices, contact the INFINITI InTouchTM
support line at 1-855-444-7244 or refer
to the INFINITI InTouchTMServices website
www.infinitiusa.com/intouch (for U.S.)/
www.infiniti.ca/intouch/en/ (for Canada).
WARNING
. Please note that the Emergency Call
function cannot be used in the fol-
lowing conditions:
— Emergency functions and services will not be available without a
paid subscription to INFINITI In-
Touch
TM.
Instruments and controls2-47
EMERGENCY CALL (SOS)
BUTTON (if so equipped)

2-48Instruments and controls
— The INFINITI InTouchTMnetwork
system is disabled.
— The vehicle moves outside the service area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as
tunnels, underground parking
garages, behind buildings or in
mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your
vehicle are not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or
emergency.
. Park the vehicle in a safe location and
set the parking brake before operat-
ing the Emergency Call (SOS) button.
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service. .
Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
may adversely affect the operation of
the pacemaker while using INFINITI
InTouch
TM.
WAC0510X
Making an emergency call
The Emergency Call (SOS) button is located
near the map light.
1. Push the Emergency Call (SOS) button.
2. When the line is connected, speak to the
Response Specialist.
If you want to cancel the emergency call,
push and hold the Emergency Call (SOS)
button for a few seconds.
NOTE:
. After the Emergency Call (SOS) button
is pushed, it may take some time until
the system initiates connection, de-
pending on the technical environment
and whether the TCU (Telematics Con-

trol Unit) is being used by other services.
. An indicator light on the Emergency Call
(SOS) button shows the readiness of the
emergency support system. If the in-
dicator light is not illuminated, pushing
the Emergency Call (SOS) button does
not connect your vehicle to the Re-
sponse Specialist.
The indicator light blinks while con-
nected to the Response Center.
. Even when the indicator light is illumi-
nated, connection to the Response Cen-
ter may not be possible. If this occurs in
an emergency situation, contact the
authorities by other means.
. To avoid disconnecting the line, do not
place the ignition switch in the OFF
position.CUP HOLDERS
CAUTION
. Avoid abrupt starting and braking
when the cup holder is being used to
prevent spilling the drink. If the liquid
is hot, it can scald you or your
passenger.
. Use only soft cups in the cup holder.
Hard objects can injure you in an
accident.
JVI0649X
Front
JVI0650X
Rear
Instruments and controls2-49
STORAGE

will automatically open or close all the way.
To stop the roof, push the switch once more
while it is opening or closing.
Operating moonroof with Intelli-
gent Key (if so equipped)
The moonroof can be opened by pushing the
UNLOCK button on the Intelligent Key. This
function will not operate while the moonroof
timer is activated or when the moonroof
need to be initialized. For details about the
Intelligent Key button usage, see “How to
use remote keyless entry system” (P.3-16).
Opening:
To open the sunroof, push the UNLOCK
button on the Intelligent Key for about 3
seconds after the door is unlocked.
To stop opening, release the
button.
Auto reverse function
WARNING
There are some small distances immedi-
ately before the closed position which
cannot be detected. Make sure that all
passengers have their hands, etc., inside
the vehicle before closing the moonroof.If the control unit detects something caught
in the moonroof when it is closing, the
moonroof will be immediately opened.
The auto reverse function can be activated
when the moonroof is closed by automatic
operation when the ignition switch is in the
ON position or for about 45 seconds after
the ignition switch is pushed to the OFF
position.
If the moonroof cannot be closed automa-
tically when the auto reverse function
activates due to a malfunction, push and
hold the moonroof switch to the close
position
.
Depending on the environment or driving
conditions, the auto reverse function may
be activated if an impact or load similar to
something being caught in the moonroof
occurs.
If the moonroof does not operate
If the moonroof does not operate properly,
perform the following procedure to initialize
the moonroof operation system.
1. If the moonroof is open, close it fully by repeatedly pushing the moonroof switch
to the close position
to tilt the moon-
roof up.
2. Push and hold the switch to the close position
. 3. Release the moonroof switch after the
moonroof moves slightly up and down.
4. Push and hold the switch to the open position
to fully tilt the moonroof
down.
5. Check if the moonroof switch operates normally.
If the moonroof does not operate properly
after performing the procedure above, have
your moonroof checked and repaired. It is
recommended you visit an INFINITI retailer
for this service.
Instruments and controls2-57

3-26Pre-driving checks and adjustments
Indicator Light (MIL) to come on.
. Never pour fuel into the throttle body
to attempt to start your vehicle.
. Do not fill a portable fuel container in
the vehicle or trailer. Static electricity
can cause an explosion of flammable
liquid, vapor or gas in any vehicle or
trailer. To reduce the risk of serious
injury or death when filling portable
fuel containers:
— Always place the container on the ground when filling.
— Do not use electronic devices when filling.
— Keep the pump nozzle in contact with the container while you are
filling it.
— Use only approved portable fuel containers for flammable liquid.
CAUTION
. If fuel is spilled on the vehicle body,
flush it away with water to avoid
paint damage.
. Insert the cap straight into the fuel-
filler tube, then tighten the fuel-filler
cap until a single click is heard. Failure to tighten the fuel-filler cap properly
may cause the
Malfunction In-
dicator Light (MIL) to illuminate. If
the
light illuminates because the
fuel-filler cap is loose or missing,
tighten or install the cap and con-
tinue to drive the vehicle. The
light should turn off after a few
driving trips. If thelight does
not turn off after a few driving trips,
have the vehicle inspected. It is
recommended you visit an INFINITI
retailer for this service.
. The Loose Fuel Cap warning will
appear if the fuel-filler cap is not
properly tightened. It may take a few
driving trips for the warning to be
displayed. Failure to tighten the fuel-
filler cap properly after the Loose
Fuel Cap warning appears may cause
the
Malfunction Indicator Light
(MIL) to illuminate.
. For additional information, see “Mal-
function Indicator Light (MIL)” (P.2-
15).
JVP0204X
To remove the fuel-filler cap:
1. Turn the fuel-filler cap counterclockwise
to remove.
2. Put the fuel-filler cap on the cap holder
while refueling.
To install the fuel-filler cap:
1. Insert the fuel-filler cap straight into the fuel-filler tube.
2. Turn the fuel-filler cap clockwise until a single click is heard.

4-2Monitor, climate, audio, phone and voice recognition systems
WAE0897X
Refer to the digital INFINITI InTouchTM
Owner’s Manual using the QR code on this
page (US only), or your printed INFINITI
InTouch
TMOwner’s Manual (if so equipped).
This manual includes the following informa-
tion.
. Navigation system (if so equipped)
. Audio system
. Bluetooth
®Hands-Free Phone system
. INFINITI InTouchTMServices (if so
equipped)
. SiriusXM Traffic
TM(if so equipped)
. SiriusXM®Travel Link (if so equipped)
. SiriusXM®Radio .
Viewing information
. Other settings
. Voice recognition (if so equipped)
. Meter settings
. General system information
. Android Auto
TM
.Apple CarPlay®
WARNING
.Do not adjust the display controls,
heater and air conditioner controls or
audio controls while driving so that
full attention may be given to vehicle
operation.
. If you noticed any foreign objects
entering the system hardware, spilled
liquid on the system, or noticed
smoke or fumes coming out from the
system, or any other unusual opera-
tion is observed, stop using the
system immediately and contact the
nearest INFINITI retailer. Ignoring
such conditions may lead to an acci-
dent, fire or electric shock.
. Do not disassemble or modify this
system. If you do, it may lead to an
accident, fire, or electric shock.
. Park the vehicle in a safe location and
apply the parking brake to view
images on the touch screen display.
CAUTION
.Do not use the system when the
engine is not running for extended
INFINITI INTOUCHTMOWNER’S MANUALSAFETY PRECAUTIONS

4-24Monitor, climate, audio, phone and voice recognition systems
The following are operating limitations and
do not represent a system malfunction:
.The screen displayed on the Around
View
®Monitor will automatically return
to the previous screen 3 minutes after
the CAMERA button has been pushed
while the shift lever is in a position other
than the R (Reverse) position.
. There may be a delay when switching
between views.
. When the temperature is extremely high
or low, the screen may not display
objects clearly.
. When strong light is directly shines on the
camera, objects may not be displayed
clearly.
. The screen may flicker under fluorescent
light.
. The colors of objects on the Around
View
®Monitor may differ somewhat
from the actual color of objects.
. Objects on the monitor may not be clear
and the color of the object may differ in a
dark environment.
. There may be differences in sharpness
between each camera view of the bird’s-
eye view.
. When activating the Around View
®
Monitor, the icons and the messages
may not be displayed for a while. .
If dirt, rain or snow accumulates on the
camera, the Around View
®Monitor may
not display objects clearly. Clean the
camera.
. Do not use wax on the camera lens. Wipe
off any wax with a clean cloth that has
been dampened with a diluted mild
cleaning agent, then wipe with a dry
cloth.
JVH1633X
System temporarily unavailable
When theicon is displayed on the
screen, there will be abnormal conditions in
the Around View
®Monitor. This will not
hinder normal driving operation but the
system should be inspected. It is recom-
mended that you visit an INFINITI retailer
for this service.

JVH1634X
When theicon is displayed on the
screen, the camera image may be receiving
temporary electronic disturbances from sur-
rounding devices. This will not hinder normal
driving operation but the system should be
inspected. It is recommended that you visit
an INFINITI retailer for this service.
WAE0235X
SYSTEM MAINTENANCE
CAUTION
. Do not use alcohol, benzine or thinner
to clean the camera. This will cause
discoloration.
. Do not damage the camera as the
monitor screen may be adversely
affected.
If dirt, rain or snow accumulates on any of
the cameras
, the Around View®Monitor
may not display objects clearly. Clean the
camera by wiping with a cloth dampened with a diluted mild cleaning agent and then
wiping with a dry cloth.
Monitor, climate, audio, phone and voice recognition systems4-25

normally.
The sensors
and, located on the
instrument panel, help maintain a constant
temperature. Do not put anything on or
around the sensors.
SERVICING AIR CONDITIONER
WARNING
The air conditioner contains refrigerant
under high pressure. To avoid personal
injury, any air conditioner service should
be done only by an experienced techni-
cian with the proper equipment.
The air conditioner system in your vehicle is
charged with a refrigerant designed with the
environment in mind.
This refrigerant will not harm the earth’s
ozone layer. However, it may contribute in a
small part to global warming.
Special charging equipment and lubricant
are required when servicing your vehicle’s air
conditioner. Using improper refrigerants or
lubricants will cause severe damage to the
air conditioner system. (See “Air conditioning
system refrigerant and oil recommenda-
tions” (P.10-7).)
An INFINITI retailer will be able to service your environmentally friendly air conditioner
system.
In-cabin microfilter
With Advanced Climate Control system:
The air conditioning system is equipped with
a natural grape seed polyphenol filter which
collects and neutralizes dirt, pollen, dust, etc.
To make sure that the air conditioner heats,
defogs and ventilates efficiently, replace the
filter in accordance with the specified main-
tenance intervals shown in the “9. Main-
tenance and schedules” section. To replace
the filter, contact an INFINITI retailer.
The filter should be replaced if the air flow
decreases significantly or if windows fog up
easily when operating the heater or air
conditioner.
Without Advanced Climate Control system:
The air conditioning system is equipped with
an in-cabin microfilter that collects dirt,
pollen, dust, etc.
To make sure that the air conditioner heats,
defogs and ventilates efficiently, replace the
filter in accordance with the specified main-
tenance schedule shown in the “9. Main-
tenance and schedules” section. To replace
the filter, contact an INFINITI retailer.
The filter should be replaced if the air flow
decreases significantly or if windows fog up
easily when operating the heater or air
conditioner.
Monitor, climate, audio, phone and voice recognition systems4-43

5-4Starting and driving
WARNING
.Do not leave children or adults who
would normally require the support
of others alone in your vehicle. Pets
should not be left alone either. They
could accidentally injure themselves
or others through inadvertent opera-
tion of the vehicle. Also, on hot,
sunny days, temperatures in a closed
vehicle could quickly become high
enough to cause severe or possibly
fatal injuries to people or animals.
. Closely supervise children when they
are around cars to prevent them from
playing and becoming locked in the
trunk where they could be seriously
injured. Keep the car locked, with the
rear seatback and trunk lid securely
latched when not in use, and prevent
children’s access to car keys.
EXHAUST GAS (carbon monoxide)
WARNING
.Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is dan-
gerous. It can cause unconsciousness
or death.
. If you suspect that exhaust fumes are
entering the vehicle, drive with all
windows fully open, and have the
vehicle inspected immediately.
. Do not run the engine in closed spaces
such as a garage.
. Do not park the vehicle with the
engine running for any extended
length of time.
. Keep the trunk lid closed while driv-
ing, otherwise exhaust gases could be
drawn into the passenger compart-
ment. If you must drive with the
trunk lid open, follow these precau-
tions:
1) Open all the windows.
2) Set the air recirculation to off and the fan control to high to circulate
the air. .
If electrical wiring or other cable
connections must pass to a trailer
through the seal on the trunk lid or
the body, follow the manufacturer’s
recommendation to prevent carbon
monoxide entry into the vehicle.
. The exhaust system and body should
be inspected by a qualified mechanic
whenever:
— The vehicle is raised for service.
— You suspect that exhaust fumes are entering into the passenger
compartment.
— You notice a change in the sound of the exhaust system.
— You have had an accident invol- ving damage to the exhaust sys-
tem, underbody, or rear of the
vehicle.
PRECAUTIONS WHEN STARTING
AND DRIVING