INFINITI Q50 HYBRID 2014 Warranty Information Booklet

WHAT IS COVERED
Infiniti2warrants to correct defects in materials or work-
manship in all genuine Infiniti replacement parts, and
Genuine Infiniti accessories, distributed by Infiniti
North America in the United States, installed and used
on Infiniti (if an appropriate u se and application of the
part or accessory) vehicles only, except as described
under the caption below, “WHAT IS NOT COVERED.”
This warranty covers any repairs needed to correct de-
fects in materials or workmanship. Bedliners will be
repaired to commercially accepted standards subject to
the conditions and limitations listed in “WHAT IS NOT
COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components, this war-
ranty is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier. However,
the warranty on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an Infiniti ve-
hicle while the vehicle is covered by a Infiniti warranty,
which would have covered the part had it been installed
in the vehicle at manufacture will not end before the end
of that warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Amplifier, Navigation, Bluetooth,
control unit, or Compact Disc Player/Auto Changer sup-
plied by Infiniti is covered for 12 months from the time of install
ation or the balance of the Basic Vehicle War-
ranty as it applies to audio components, whichever is
greater.
LIMITATION OF WARRANTIES AND OTHER WAR-
RANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages or limi-
tations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights, which vary
from state to state.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by sepa-
rate warranties. 2. Infiniti Motorsports and NISMO R-tune parts, in-
cluding NISMO Legacy parts are sold “AS IS” with-
out warranties, express or implied unless expressly
prohibited from doing so b y applicable law, in
which case the warranty provided is the minimum
required by law.
3. Normal maintenance service and parts replace- ment as outlined in the maintenance schedule of
your Owner’s Manual.
4. Damage or failures of parts resulting from: ●Misuse (your Owner’s Manual is your guide to
proper use).
● Accident, theft, fire, driving through water re-
sulting in engine water ingestion.
● Chemical fallout, tree sap, salt, sand, hail, flood
or other environmental conditions
● Modification or improper repair of the part or of
the vehicle in which the part is installed.
● Use of parts not equivalent in quality or design
to parts supplied by Infiniti.
● Lack of performance of required maintenance
services as outlined in your Owner’s Manual.
● Use of improper or dirty fuel, fluids or lubri-
cants.
● Normal wear and tear, including dings, dents,
chips or scratches.(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates Infin iti Division of Nissan North America, Inc., P.O. Box 685003, Franklin , Tennessee, 37068-5003 whichdistributes Infinitivehicles in the United States.
18LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1

5. Salvage Title. This warranty does not cover damage,failures or corrosion to any Infiniti replacement
part, Genuine NISMO S-Tune Part, or Genuine
Infiniti or Infiniti Accessory, installed in the ve-
hicle, if the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap, re-
built, or flooded titles, under any state’s law. (This
exclusion does not extend to new Genuine Infiniti
replacement parts, NISMO S-tune parts or Genuine
Infiniti or Infiniti accessories, installed in an
Infiniti vehicle after the issuance of a “salvage” or
similar title.)
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
warranted part or accessory, or the vehicles, on which
the part or accessory is installed, to an authorized
Infiniti retailer in the United States or Canada at your
expense with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer). The
names and addresses of authorized Infiniti retailers are
listed in telephone directories.
You must also pay for labor charges to remove and
replace the part or accessory if it was not originally
installed on your vehicle by an authorized Infiniti re-
tailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was originally
installed by an authorized Infiniti retailer, it will be
removed and reinstalled after repair at no charge for
parts and labor. If the part or accessory was not in-
stalled by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only. Any
needed parts replacement will be made using Genuine
Infiniti or Infiniti approved new or remanufactured
parts at Infiniti’s option.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES119

Infiniti2warrants to the Original Repairing Vehicle
Owner and subsequent owners of the vehicle that
Infiniti will either repair or replace the Genuine Infiniti
Outer Sheet Metal Replacement Panels you install or
have installed on your Infiniti vehicle should the pur-
chased panels develop inside out rust-through corro-
sion perforation. Replacement sheet metal panels must
be installed on vehicles owned and operated in the
United States and Canada.
Infiniti warrants that the replacement and refinishing of
panels will be carried out at no cost subject to the
limitations and exclusions listed below under the head-
ing “WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
This warranty becomes void when damage results from:
1. Accidents, collision, faulty installation, or any al- teration to the panel, panels, or vehicle that could
be reasonably expected to affect the performance
of the covered panel.
2. Environmental conditions, such as hail, lightning, or acid rain.
3. Vehicle neglect, abuse, or use of the vehicle for unintended purposes.
4. Stone chips, scratches, or other paint damage that lead to surface rust damage.
5. Cleaning and polishing chemicals, and solvents, including improper underco ating, or other rust pre-
vention materials.
WHATYOUMUSTDO
The purchaser must present the original receipts and/or
repair orders to an Infiniti retailer in order to invoke this
warranty.
The retailer will then validate and verify warranty cover-
age prior to authorization for replacement or repair of
the panels.
WHAT INFINITI WILL DO
Infiniti will pay for the cost of the repair, including parts,
labor, paint, and supplies necessary to repair or replace
and refinish the panels purchased.
The repair may be completed at an authorized Infiniti
retailer’s collision repair shop or an independent colli-
sion repair shop that will install Genuine Infiniti replace-
ment parts. Whether an Infiniti retailer collision repair
shop or independent collision repair shop completes
the repair, only authorized Infiniti retailer personnel or
authorized Infiniti personnel can approve a repair or
replacement under this warranty.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 For purposes of this warranty, Infiniti i ndicates Infiniti Division of Nissan North America, Inc., P.O. B ox 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the
United States.
20 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1

WHAT IS COVERED?
Infiniti2warrants your Genuine Infiniti Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship.
HOW LONG IS THE WARRANTY AND WHAT
WILL INFINITI DO
If your 12V replacement battery becomes unserviceable
within the first 24 months of service Infiniti will replace
your 12V battery, including labor, without charge, pro-
viding the 12V battery was originally installed in your
vehicle by an authorized Infiniti retailer.
If the 12V replacement battery becomes unserviceable
after 24 months of use, Infiniti will provide a replace-
ment battery at a reduced pric e, charging only for the
portion of the life of the12V battery actually used. This is
called a “pro-rata adjustment”. You will be responsible
for all labor charges for the replacement of the 12V
battery.
This warranty and the “pro-rata adjustment” end
84 months after the date of the 12V battery’s purchase
or installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from: ●Accident, theft, fire or freezing.
● Misuse of the 12V battery or vehicle in which it
is installed, including the use in applications for
which the 12V battery was not designed. Proper
use is described in the vehicle’s Owner’s
Manual.
● Improper installation or 12V battery charging.
● Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
● Modification or improper repair of the vehicle or
a part of the vehicle.
● Use of parts not equivalent in quality or design
to parts supplied by Infiniti or Nissan.
● Environmental conditions, including, but not
limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. 12V batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine Infiniti battery
installed in the vehicle, if the vehicle is issued a
“salvage” or similar title unless state law expressly
states otherwise. (This exclusion does not extend
to a new Genuine Infiniti battery installed in the
vehicle after the issuance of a “salvage” or similar
title).
WHATYOUMUSTDO
In order to obtain warranty service, you must deliver the
warranted 12V battery or the vehicle in which the 12V
battery is installed to an authorized Infiniti retailer in
the U.S. or Canada at your expense, with proof of pur-
chase (parts invoice or service repair order from an
authorized Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in telephone
directories or Infiniti.com.
If the “pro-rata adjustment” applies, you must pay for
the portion of the 84 month warrantable life that you
actually used. The amount you pay is computed in two
steps. First, the client pay percentage is determined
from the chart shown below based upon the months of
actual battery service.
Months
In ServiceClient Pay
Percentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
Second, the current suggested retail price of the new
12V battery is multiplied by the client pay percentage.
For example, should the 12V battery fail after 40 months
of service you would pay 50% of the suggested retail
price of the new 12V battery.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates Infin iti Division of Nissan North America, Inc., P.O. Box 685003, Franklin , Tennessee, 37068-5003 whichdistributes Infinitivehicles in the United States of America.
REPLACEMENT 12V BATTERY LIMITED WARRANTY121

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES-LIMITATIONS OF DAMAGES. This
warranty does not cover incidental or consequential
damages such as, but not limited to, loss of wages
or loss of use of the vehicle, inconvenience, or com-
mercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or
limitations, so the above limitations or exclusions
may not apply to you. This warranty gives you spe-
cific legal rights, and you may also have other
rights, which vary from state to state.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
22REPLACEMENT 12V BATTERY LIMITED WARRANTY1

ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE andFIRES-
TONE brand passenger and light truck tires, including
RFT and temporary spare tires, originally installed by the
vehicle manufacturer on a new vehicle. You are covered
under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later)
and has been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within
6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then
within 6 years from the date of tire manufacture), for any
reason other than those excluded in the section entitled
“What This Limited Warranty Does Not Cover,” any eli-
gible tire that becomes unusable for any reason within
the manufacturer’s control will be replaced with an
equivalent new tire on the basisset forth in this Limited
Warranty.
WHAT THE WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc. B.
Improper use or operation, including, without
limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an im-
proper wheel, tire chain damage, misuse, mis-
application, negligence, tire alteration, or for
racing or competition purposes.
C. Insufficient or improper maintenance, includ-
ing, without limitation: Failure to rotate tires as
recommended in this manual, wheel misalign-
ment, worn suspension components, improper
tire mounting or demounting, tire/wheel as-
sembly imbalance, or other vehicle conditions,
defects, or characteristics.
D. Contamination or degradation by petroleum
products or other chemicals, fire or other exter-
nally generated heat, or water or other material
trapped inside the tire during mounting or infla-
tion.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or low tire
pressure operation, including, without limita-
tion: Exceeding speed, distance, or other run-
flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the
tire manufacturer. 6. Tires used in commercial service.
7. Tires purchased and normally used outside the
United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you
may have received concerning special tires or situa-
tions.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date re-
quired; without proof of purchase date, then within
12 months from the date of tire manufacture), which-
ever occurs first. During the free replacement period,
mounting and balancing are included free of charge.
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s). The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adj usted at retailers (subject
to retailer discretion) at a predetermined “Adjustment
Price.”
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 23

REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s war-
ranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone re-
tailer. Consult a phone directory (often listed in the
Yellow Pages underTire Retailersor the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for incidental, consequential damages, loss
of time, loss of vehicle use or, inconvenience. Some
states do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limita-
tion or exclusion may not apply to you.
This Limited Warranty applie s only to consumers actu-
ally using the tire in the United States and Canada. For
warranty conditions outside the United States and
Canada, see your local Bridgestone Firestone distribu-
tor. Obligations under this policy may not be enlarged or
altered by anyone.
In accordance with Federal Law, this Limited Warranty
has been designated as a
Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representa-
tion that tire failures cannot occur. This Limited Warranty
is given in the United States by Bridgestone Firestone
North American Tire, LLC, 535 Marriott Dr., Nashville, TN
37214 and in Canada by Bridgestone Firestone Canada
Inc., 5770 Hurontario St., S uite 400, Mississauga, On-
tario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle Owner’s Manual and to furnish proof of
same in order to receive an adjustment. Such proof
should show the date, mileage, and servicing location.
A sales receipt containing this information will suffice. It
is your obligation to maintain proper tire inflation pres-
sures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity
and speed limitations. It is also your obligation to main-
tain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present
the tire to an authorized Bridgestone Firestone retailer.
Complete and sign the client section of the Bridgestone
Firestone North American Tire, LLC Limited Warranty ad-
justment form and pay appr opriate replacement price,
taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire, LLC
agree that all claims, disputes, and controversies be-
tween you and it, including any of its agents, employ-
ees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties,
express or implied, includin g a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be con-
ducted as a document hearing. If you request any pro-
cedures beyond a document hearing, you will be re-
sponsible for all fee s, including filing and
administrative fees, above and beyond the fees re-
quired for document hearings. The arbitration between
you and Bridgestone Firestone North American Tire, LLC
shall not include any other clients, be combined or
consolidated in any fashion with arbitrations involving
other clients, or proceed in any form of class action in
which the claims of numerous clients are considered
together. Any award of the arbitrator(s) may be entered
as a judgment in any court of competent jurisdiction.
The arbitrators will have no authority to award punitive
or other damages not measured by the prevailing par-
ty’s actual damages, except as may be required by stat-
ute. Information may be obtained and claims may be
filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
(Continued on next page)
24 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY

THE WARRANTOR
The warrantor of Bridgestone and Firestone tires is:
Bridgestone Firestone North American Tire LLC
535 Marriott Dr.
Nashville, TN 37214
Please contact Bridgestone Firestone for a copy of their
“Tire Maintenance, Safety and Warranty Manual”
For Client Assistance:
1-800-847-3272
SAFETY INFORMATION
Any tire, no matter how well constructed, may fail in
use as a result of punctures, impact damage, im-
proper inflation, overloading, or other conditions
resulting from use or misuse. Tire failure may create
a risk of serious personal injury or property damage.
To reduce risk of tire failure, we strongly recommend
you read and follow all safety information contained
in the Important Tire Safety Information section
contained in this booklet, the tire placard in the
vehicle or the Owner’s Manual.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 25

HIGHWAY AUTO AND LIGHT TRUCK TIRE
REPLACEMENT AND ADJUSTMENT POLICY
(EXCLUDES GOODYEAR UNISTEEL® RADIAL
LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty
if you meet all the following criteria:
●You are the owner or authorized agent of the owner of
new Goodyear or Dunlop highway auto or light truck
tires supplied as Original Equipment on your vehicle.
●Your tires bear Department of Transportation pre-
scribed tire identification numbers.
●Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer or Goodyear’s recommenda-
tions.
●Your tires were purchased on or after September 1,
2012.
Light truck tires are defined as all tires identified with
the “LT” designation in the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial auto or
radial light truck tire, covered by this policy, removed
from service due to a covered warranty condition during
the first 2/32” of usable treadwear or twelve months
from date of purchase, whichever comes first, will be
replaced with a comparable new Goodyear or Dunlop
tire at no charge, including mounting and balancing.
(Without proof of purchase the date of manufacture will
be used to determine eligibility.) ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear or Dunlop highway auto or light truck
tire, other than radial auto, radial light truck tires, re-
moved from service due to a covered warranty condition
during the first 1/32” of usable treadwear will be re-
placed with a comparable new Goodyear or Dunlop tire
at no charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare tire removed
from service due to a covered warranty condition during
the first 50% of usable treadwear (1/32”) will be re-
placed with a comparable new Goodyear or Dunlop tem-
porary spare tire at no charge, including mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed
from service due to a covered warranty condition will be
replaced with a comparable new Goodyear or Dunlop
tire on a prorated basis for up to six (6) years from the
date of original new tire purchase or when the treadwear
indicators become
visible (wornto 2/32”), whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised retail selling price at the time of adjust-
ment by the percentage of usable original tread that has
been worn off. You pay for mounting and balancing, and
an amount equal to the current Federal Excise Tax (F.E.T.
– U.S. only) any other applicable taxes and government-
mandated charges. EXAMPLE: If your disabled tire had an original 8/32” of
usable treadwear and is worn to 4/32” usable tread
remaining, you have used 50%, and therefore must pay
50% of the advertised retail selling price of the compa-
rable tire.
In addition, you must pay an amount equal to the full
current Federal Excise Tax (U.S. only) or any other appli-
cable taxes and government-mandated charges for the
comparable new replacement tire at the time of adjust-
ment. If the price of the new comparable tire is $80, the
cost to you would be $40 plus F.E.T. (U.S. only) plus any
other applicable taxes and government-mandated
charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire will be the
same brand tire and may either be the same line of tire
or, in the event that the tire is not available, the same
brand tire with the same basic construction and quality
with a different sidewall or tread configuration. If a
higher priced tire is accepted as replacement, the differ-
ence in price will be at an additional charge to you.
Any replacement tire provided pursuant to this warranty
will be covered by the Goodyear or Dunlop warranty in
effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this limited warranty ends when the tread-
wear indicators become visible (worn to 2/32”), or six
(6) years from the date of new tire purchase, whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
(Continued on next page)
26
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
●Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32”) tread depth or tires submitted for ride
disturbance due to damaged wheels or any vehicle
condition.
●Goodyear & Dunlop do not warrant or give credit in
any adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Road hazards (includes, but not limited to, punc-
tures, cuts, snags, impact breaks, etc.).
●Any tire that, after leavi ng a factory producing Good-
year or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
●Tires removed from service due to improper repairs.
●Temporary spare tires used on vehicles used in rac-
ing and on passenger cars in special applications
such as police pursuit service.
●Goodyear Unisteel Commercial Radial Light Truck Tires.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
●Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
●Cosmetic weather checking.
●Low tire pressure-monitoring system – refer to ve-
hicle manufacturer’s warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Retailer has authority to make any
representation, promise, or agreement on behalf of
Goodyear or Dunlop except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that
a tire failure cannot occur.
This warranty gives you specific legal rights and you may
also have other rights that vary from state to state or
province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CON-
SEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER
DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANS-
PORTATION), EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an autho-
rized Goodyear or Dunlop service facility. Tires re-
placed on an adjustment basis become the property
of The Goodyear Tire & Rubber Company, Goodyear
Dunlop Tires North America, Ltd. or Goodyear
Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment plus any addi-
tional service that may be unique to your applica-
tion, e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
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GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
27