service schedule INFINITI Q50 HYBRID 2016 Quick Reference Guide

8
first drive features
Infiniti InTouch™ Services1 (if so equipped)
Infiniti InTouch Services combine personalized convenience, concierge se\
ttings and personal
security features to compliment the Total Ownership Experience®. For more details on Infiniti
InTouch Services or to enroll your vehicle, please visit usa.infinitiintouch.com or
call 800-334-7858.
To access Infiniti InTouch Services:
1. Press the

MENU button
1 on the control panel.
2

. Select the “InTouch Services” key
2 on the display.
Available Infiniti InTouch services include:


Automatic Collision Notification – In case of air bag
deployment, a signal is sent containing the vehicle’s
location and customer information to notify the
proper authorities.
Emergency Call – This service provides emergency
assistance by connecting the subscriber to an
Infiniti InTouch Services Specialist.



•

In case of an emergency, press the in-vehicle
telematics

SOS button
4.



•


A Response Specialist will provide assistance
based on the situation described by the


vehicle’s occupant.
Enhanced Roadside Assistance – Roadside
Assistance can be accessed by touching the “Infiniti
Connection” key
2 on the Info menu or the key
3 on the map screen.



•


This service allows subscribers to receive
assistance for a non-emergency incident, such as
towing, or a third party response.
My Schedule – Access your personal online Google
Calendar™, hear details read via text-to-speech2 and
select a location as a destination via the Infiniti InTouch Navigation.
Report Stolen Vehicle – A Response Specialist will attempt to obtain \
location
information from a reported stolen vehicle and provide that information \
to a local law
enforcement agency.
Remote Door Lock/Unlock – Remotely access your vehicle via an Infinit\
i InTouch Services
Response Specialist or the designated website to remotely lock or unlock\
your vehicle.
Remote Sound Horn and Flash Lights — Activate the vehicle’s headli\
ghts and horn via the
Infiniti InTouch Services web portal or companion app.
Remote Engine Start — If the vehicle is equipped with both TCU (Tele\
matics Control Unit)
and Remote Start, remotely start the vehicle via the Infiniti InTouch Se\
rvices web portal or
companion app.
4
1
2
3

9
Alarm Notification – This system will notify you when the factory-ins\
talled vehicle alarm
system has been activated.
Scheduled Maintenance Notification – Receive scheduled maintenance no\
tifications
based on mileage data provided by your vehicle.
Maintenance Alert – Receive notification of a vehicle system malfunct\
ion that triggers
instrument panel warning lights.
Destination Assistance – Receive point-of-interest assistance via a g\
uided IVR (Interactive
Voice Response) or a Response Specialist by pressing the
key 3
on the map screen or
the Infiniti InTouch Services web portal.
Destination Send-to-Vehicle – Find and download point-of-interest inf\
ormation from
Google Maps™ mapping service.
Connected Search – Select “Connected Search” from the Destinati\
on menu on the
vehicle’s Infiniti InTouch Navigation to conduct a point-of-interest \
search within a certain
distance of the vehicle’s location.
Drive Zone – Monitor the movement of your vehicle within a specified \
region. Set up
boundaries in the Monitoring section of the Infiniti InTouch Services we\
b portal.
Max Speed Alert – Set a maximum speed on the Infiniti InTouch Service\
s web portal. You
will receive notifications if your vehicle exceeds the maximum speed set\
ting.
Mobile Information Service – Receive the latest news headlines, stock\
quotes and sports
scores by setting up preferences on the Mobile Information Service page \
in the Infiniti
InTouch Services web portal.
Valet Alert – Use to set up a 0.2-mile radius around your vehicle.



•

Activate alerts by pressing the “Connect to Voice Menu” key on the\
Infiniti InTouch
Services screen or by pressing the
key 3 on the map screen.



•


At the prompt, say “Valet Alert” and then “Activate” or “\
Deactivate”.1 Driving is serious business. Only use services when safe to do so. Servi\
ces, including automatic crash notification and
SOS, require an active subscription, and are dependent upon the telemati\
cs device being in an operative condition, its
ability to connect to a wireless network, compatible wireless network av\
ailability, navigation map data, and GPS satellite
signal receptions, the absence of which can limit or prevent the ability\
to reach Customer Care or receive support. AT&T
has announced that on December 31, 2016, AT&T will discontinue 2G networ\
k service. Vehicles equipped with telematics
hardware compatible for use with the 2G GSM/GPRS cellular network provid\
ed by AT&T will be unable to connect to the 2G
network and unable to access the Infiniti InTouch Services features. You\
must enroll by June 30, 2016 to access the services
on the 2G network through December 31, 2016. Services require compatible\
cellular network provided by AT&T. Cellular
network and GPS signal not available in all areas and/or available at al\
l times. Technology is evolving, and changes to cellular
networks provided by independent companies are not within Infiniti’s \
or Sirius XM Connected Vehicle Service’s (“Sirius XM”)
control. Like other devices that rely on network coverage, once the netw\
ork service is discontinued, Infiniti InTouch services
will not function unless equipment replacements, upgrades, or alternativ\
e network coverage are available at that time,
which neither Infiniti nor Sirius XM can guarantee. Infiniti and Sirius \
XM are not responsible for associated costs that may
be required for continued operation due to cellular network turndown or \
discontinuation (including equipment upgrades, if
available, or roaming charges on alternative networks). Certain vehicle\
services and features, including Google
® compatible
services, provided by independent companies are not within Infiniti’s\
or Sirius XM’s control and are subject to change
without notice or liability to Infiniti or Sirius XM and either of their\
affiliates and agents. Text rates and/or data usage may
apply. Certain services require a PIN for activation. See www.infinitiusa.com/Intouch for more information. App availability
is dependent upon vehicle model, trim level, packaging, and/or options. \
See www.infinitiusa.com/Intouch/system-details
for complete app availability details. Some apps require the Infiniti In\
Touch companion app installed and logged in with an
active account to function. Never program while driving. GPS mapping may\
not be detailed in all areas or reflect current road
status. Compatible smartphone required. Processing speed may vary. May r\
equire retailer service visit or software upgrade to
activate. Terms and conditions of subscription agreement apply.
2 Laws in some communities may restrict the use of text-to-speech. Check l\
ocal regulations before using this feature.
For more information, refer to the “Viewing technical information (section 7)” of your InTouch Owner’s Manual.

Printing: January 2016 (03) / QR16EA HV37U0 / Printed in USA
To view detailed instructional videos, go to
www.infinitiownersinfo.mobi/2016/q50
or snap this barcode with an appropriate
barcode reader.
This Quick Reference Guide is intended to provide an overview of some of\
the unique features of your new vehicle.
Please see your Owner’s Manual for important safety information and s\
ystem operation limitations. Features and
equipment in your vehicle may vary depending on model, trim level, optio\
ns selected, order, date of production,
region or availability. Therefore, you may find information about featur\
es or equipment that are not included or
installed on your vehicle.
All information, specifications and illustrations in this Quick Referenc\
e Guide are those in effect at the time
of printing. INFINITI reserves the right to change specifications, perfo\
rmance, design or component suppliers
without notice and without obligation. From time to time, INFINITI may u\
pdate or revise this Quick Reference
Guide to provide owners with the most accurate information currently ava\
ilable. Please carefully read and retain,
with this Quick Reference Guide, all revision updates sent to you by INF\
INITI to ensure you have access to
accurate and up-to-date information regarding your vehicle. Current vers\
ions of vehicle Quick Reference
Guides, Owner’s Manuals and any updates can also be found in the Owne\
r section of the INFINITI website at
https://owners.infinitiusa.com/iowners/navigation/manualsAndGuides. If you have questions concerning any
information in your Owner’s Manual, contact INFINITI Client Support (\
see contact information listed above).
Below is a list of helpful resources that can be used to learn more abou\
t the vehicle’s systems
and feature operations.
• Vehicle Owner’s Manual •


Infiniti Client Support

1-800-662-6200
Support is always available if your Infiniti retailer
cannot assist you or you would like to provide
Infiniti directly with comments or questions.
• Infiniti Roadside Assistance 1-800-662-6200 (option 1)
As part of the Infiniti Total Ownership
Experience
®, Roadside Assistance is
available to you, 24 hours a day 365 days a
year, for emergency roadside assistance.
• Infiniti Elite® Extended Protection Program 1-800-662-6200
Infiniti Elite® Assurance Products provide
you with quality long-term protection
and enhanced peace of mind.
• Infiniti Financial Services Client Support 1-800-627-4437
For client support with your Infiniti
Financial Services loan or lease.
• Infiniti Financial Services www.infinitifinance.com
Use the IFS Online Account Manager to check
your account status, schedule recurring
payments and access important forms.
• Owner Portal 1-855-444-7244
www.owners.InfinitiUSA.com/iowners
Your Infiniti Owner Portal account contains
your personal preferences, vehicle information
and links to key vehicle features and services.
• Infiniti InTouch™ 1-800-334-7858
usa.infinitiintouch.com
The suite of digital alerts and remote services is
your direct link to personal security,
convenience and confidence.
• SiriusXM 1-888-601-6296
For support with your SiriusXM subscription.
• Infiniti USA.com www.InfinitiUSA.com/bluetooth
Reference this site for a list of compatible
cellular phones and instructions on how to
pair your cellular phone to your vehicle.
• Infiniti Electronic Quick Reference Guide (use Quick Response (QR) code or URL below)

Helpful Resources