lock INFINITI Q50 HYBRID 2016 Roadside Assistance Guide

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . RAG–20
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–20 4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24 4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–27
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–29
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31 5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31
5-2 REMOVE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–33
RAG–4

3-2 Indications the High-voltage System is ON
If
the READY indicator is ON, the high-voltage system is active.
Before

disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
3-3 Vehicle Immobilization and Stabilization
If possible, immobilize the vehicle by turning the 12-volt system OFF and stabilize it with a wheel chock(s) .
Stabilize the vehicle with wooden blocks or by removing air from the tires. • To avoid electrical shock, do not put wooden blocks or wheel chock(s) under the
high-voltage
components and harnesses as shown following. AAYIA0185ZZ
RAG–16

3-4 Turning OFF the Ignition Switch
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.

Press the ignition switch once to turn OFF the high-
voltage system. Then verify whether the READY indicator is OFF.
3.
If possible, keep the Infiniti Intelligent Key at least
5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle
without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. •
The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components,
harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the vehicle.
After shut down, standard towing/recovery procedures can be used. Refer to 4-3 Towing (RAG–24)
. ACC
LOCK
(OFF)
ON
AAYIA0321ZZ AAYIA0340ZZ
RAG–17

4-1.1 Jump Starting Procedures
NO
TE:
Jumper cable connections under the hood of the Q50 HYBRID are not connected directly to
a battery. They are connected to chassis ground and a fuse box terminal. Refer to the
following instructions and the above illustration.
1. If the booster battery is in another vehicle (A) , position the two vehicles (A and B) to bring the12-volt battery and fuse box into close proximity to each other.
DO NOT allow the two vehicles to touch.
2. Apply the parking brake. Move the selector lever the P (Park) position. Switch off all unnecessary electrical systems (headlights, heater, air conditioner, etc.) .
3. Remove fuse box cover on the Q50 HYBRID and connect jumper cables in the sequence as illustrated () .
For models with a steering wheel lock mechanism:
If the 12-volt battery is disconnected or discharged, the steering wheel will lock and cannot be
turned. Supply power using jumper cables before pushing the ignition switch and disengaging
the steering lock. • Always connect positive (+) to positive (+) and negative (-) to body ground (for example,
as
illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
• If the hybrid system does not start right away, push the ignition switch to the OFF position and wait ten (10) seconds before trying again.
4. Start the engine of the booster vehicle (A) and let it run for a few minutes.
5. Start the hybrid system of the vehicle being jump started (B) . A
3
3 B
4
42
2 1
1
AAYIA0219ZZ
RAG–21

6. After starting the hybrid system, carefully disconnect the negative cable and then the positive
cable () .
7. Reinstall the fuse box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact an INFINITI retailer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover (A) using a suitable tool.
4. Push down the shift lock (B) as shown in the illustration.
5. Push the selector lever button (C) and move the selectorlever to the Neutral (N) position (D) while holding down
the shift lock. A
B C
D
AAYIA0256ZZ
RAG–22

Perform vehicle towing by holding up drive (rear) wheels or on flatbed in order to prevent secondary
damage
from voltage generated by the motor. In addition, turn the ignition switch OFF when towing the
vehicle. Refer to the following illustrations:
2WD models
AWD models
NOTE:
It is also permissible to transport the Q50 facing rearward on a flatbed. If the vehicle cannot be
placed in Neutral, a P (Park) release procedure may be required. Refer to 4-1.2 Shift Selector
Lever

Lock Release (RAG–22) . AAYIA0402ZZ
AAYIA0414ZZ
RAG–26

4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
Front
:1. Using a suitable tool wrapped with a protective cloth, remove the recovery hook cover from the bumper.
2. Securely install the recovery hook as illustrated. The recovery hook is located in the tool kit in the trunk area. Failure to securely install the recovery hook may result
in

serious personal injury or death and/or vehicle
damage.
3. Attach the winch cable securely to the recovery hook. Failure to securely attach the winch cable to the recovery hook may result in serious
personal

injury or death and/or vehicle damage.
4. Make sure the winch cable remains fully connected to the recovery hook and does not interfere with surrounding area, take up the slack from the cable.
5. Release the parking brake.
6. Place the selector lever in the N (Neutral) position. Refer to 4-1.2 Shift Selector Lever Lock
Release

(RAG–22) .
7.

Carefully pull the vehicle onto the flatbed.
8. Be careful not to pull the vehicle too close to the winch. Doing so will cause excessive downward force being
applied to the recovery hook. Too much downward force
may result in vehicle damage. Lower the flatbed and
finish rolling the vehicle forward if necessary. 1
AAYIA0415ZZ AAYIA0397ZZ
AAYIA0399ZZ
RAG–27

4-4 Jacking Up the Vehicle and Changing a Tire
The
Q50 is factory equipped with run-flat tires. It is not equipped with a jack or spare tire as standard
equipment. However, the following jacking instructions apply when using the optional Infiniti jack. Always follow these instructions when jacking up the vehicle and changing a tire:
•

Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be on
level ground.
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
1. Place the jack directly under the jack-up point as illustrated so the top of the jack contacts the
vehicle at the jack-up point. Align the jack head between the two notches in the front or the rear
as shown. Also fit the groove of the jack head between the notches as shown. The jack
should be used on level firm ground.
2. Loosen each wheel nut one or two turns by turning it counterclockwise with the wheel nut wrench. Do not remove the wheel nuts until the tire is off the ground. AAYIA0403ZZ
RAG–29

5-2 Remove Service Plug
DANGER
• Do not remove the service plug without always wearing appropriate Personal
Protective Equipment (PPE) to help protect the responder from serious injury or death
by electrical shock.
• Immediately cover the service plug socket with insulated tape. The high-voltage
battery
retains high-voltage power even when the service plug is removed. To avoid
electric shock, NEVER touch the terminals inside the socket. To avoid unintended reinstallation and risk of electrical shock and severe personal injury
or

death, the service plug should be securely stored away from the vehicle while the vehicle
is in storage.
NOTE: Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, adjust
the steering column, adjust the seats, unlock the doors, etc. Once 12-volt battery is
disconnected, power controls will not operate.
1. If possible, check the READY indicator status in the instrument cluster. If it is on, the high-
voltage

system is active.
2. Place the shift selector in the Park (P) position.
3. Push the ignition switch once to turn OFF the high-voltage system. Then verify whether the READY
indicator is off.
If the READY indicator does not turn off, continue to
step 4. AAYIA0191ZZ
LOCK
ACC
(OFF)
ON
AAYIA0192ZZ
RAG–33

8. Open service plug access cover.
9.
Remove the service plug (A) by pulling the locking lever (B) , then pressing the locking tab (C)
and rotating the handle (D) fully outward. Using the handle, pull the service plug (E) completely
out of its socket.
10. Cover the service plug socket with insulated tape.
11. Wait approximately ten (10) minutes for complete discharge of the high-voltage capacitor
after the service plug has been removed.
12. The vehicle is now ready for storage. AAYIA0204ZZ
A
B C
D
E
AAYIA0202ZZ
RAG–36