battery INFINITI Q50 HYBRID 2017 Roadside Assistance Guide

Foreword
This manual describes roadside assistance operations andimportant safetyrelated warnings and
cautions for this vehicle.
This vehicle is equipped with a high-voltage battery pack. Failure to follow recommended practices
during emergency responses will cause death or serious personal injury.
Please read this manual in advance in order to understand the features of this vehicle and to help you deal
with roadside assistance operations involving this vehicle. Follow the procedures in order to help assure a
safe and successful roadside assistance operation.
This manual is periodically updated. If you are not viewing this manual on the Infiniti web site, we urge you to
go to
www.infinitiusa.comorwww.infiniti-techinfo.comto make sure you have the most recent version of this
manual.
INFINITI EMERGENCY CONTACT INFORMATION
• Infiniti Consumer Affairs: 1-800-662-6200 (US) or 1-800-361-4792 (Canada)
• Hours of operation are 8am - 5pm (Monday-Friday) Eastern, Central and Pacific time zones
IMPORTANT INFORMATION ABOUT THIS MANUAL
You may see various symbols in this manual. They have the following meanings:
DANGER
This symbol is used to inform you of an operation which will result in death or serious
personal injury if instructions are not followed.
Example: Touching high-voltage components without using the appropriate protective
equipment will result in electrocution. PPE must always be worn when touching or
working on high-voltage components.
This symbol is used to inform you of an operation which may cause death or serious
personal injury if instructions are not followed.
This symbol is used to inform you of an operation which may cause personal injury or
component damage if instructions are not followed.
Please note that there may be differences between this manual and the vehicle specification due to
specification changes. RAG–2

Table of Contents
FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . RAG–2
INFINITI EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE INFINITI Q50 HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 Q50 HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6 1-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2. BASIC HIGH-VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.2 HIGH-VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-2 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-3 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
2-4 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13 2-4.1 WARNING LABELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–14 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–14
3-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . RAG–15
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15
3-2 INDICATIONS THE HIGH-VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15
3-3 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-4 TURNING OFF THE IGNITION SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-5 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-6 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-7 HIGH-VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
RAG–3

1. About the INFINITI Q50 HYBRID
This hybrid electric vehicle (HEV) uses two types of batteries. One is a 12-volt battery that is the same as
the battery in vehicles powered by internal combustion engines. The 12-volt battery is located behind the
rear seat back with battery cable access through the trunk area. The other is the high-voltage battery for the
traction motor which propels the vehicle. The high-voltage battery is located behind the rear seat back with
service plug access through the trunk area.
When the high-voltage battery level is low, engine output is used to generate power from the traction motor
and charge the high-voltage battery. Additionally, the vehicle system can recharge the high-voltage battery
by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This is
called regenerative charging.RAG–5

2. Basic High-voltage Information
2-1 Battery Information
The Q50 HYBRID utilizes two batteries in order to supply both high and low voltage.
2-1.1 12-Volt Battery• The Q50 HYBRID contains a conventional lead-acid12-volt battery.
• The 12-volt battery is located in the trunk, on the left side, concealed by a trim cover (A) .
• The 12-volt battery is charged by the high-voltage battery through the DC/DC converter.
2-1.2 High-voltage Battery • The Q50 HYBRID contains a high-voltage battery.
• The high-voltage battery is mounted in the trunk areabehind the rear seat, enclosed in a metal case and
concealed by trim cover.
• The high-voltage battery stores energy at approximately 346 - 400 volts DC.
• A vent hose is provided to exhaust gasses outside the vehicle if necessary.
• An air vent (A) is located on the rear left hand lower C-pillar trim for battery cooling.
The high-voltage battery supplies power to the following: • High-voltage harnesses
• DC/DC converter
• Traction motor inverter
• Traction motor
• Electric air conditioner compressor
A
AAYIA0180ZZ
AAYIA0183ZZ
A
AAYIA0184ZZ
RAG–10

No. Component Location Description Traction Motor Inverter
Engine compartment
(right rear side)Converts the DC power stored in the high-
voltage battery to three-phase AC power and
controls motor torque (revolution) by regulating
the motor current. The inverter has a built in
high-voltage capacitor.
Traction Motor Built-into the
transmission Converts three-phase alternating current (AC)
power to drive power (torque) which propels
the vehicle.
High-voltageBattery
Trunk area (behind
rear seat back) The high-voltage battery stores and outputs
DC power (Maximum voltage 400V) needed to
propel the vehicle.
DC/DC Converter Trunk area (mounted to top of high-
voltage battery) The DC/DC converter reduces the voltage of
the high-voltage battery to provide power to
the 12-volt battery in order to operate the
vehicle’s electric components (headlights,
audio system, etc.) .
Service Plug Trunk area (below
parcel shelf; behind
access door in trimpanel) This is used to disable the high-voltage system.
12-volt Battery Trunk area (left side
behind trim panel) A lead-acid battery that supplies power to the
low voltage devices.
High-voltageHarnesses Trunk area (on high-
voltage battery) ,
under floor pan,
engine compartment Orange-colored power cables carry high DC
voltage between each of the high-voltagecomponents.
Electric AirConditionerCompressor
Engine compartment
(front driver side)Air conditioner compressor
2-3 High-voltage Battery Pack Specifications
High-voltage Battery Specifications
High-voltage battery voltage 346V (400V max.)
Number of high-voltage battery modules in the pack 12 modules (96 cells)
High-voltage battery module voltage 28.8V each
High-voltage battery dimensions 29.63 x 17.81 x 14.85 in. (752.5 x 452.4 x 377.1 mm)
High-voltage battery weight 108.05 lbs (49 kg)
RAG–12

2-4 High-voltage Safety Measures
Circuit insulation The high-voltage positive (+) and negative (-) circuits are insulatedfrom the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to the label shown below. All high-voltage harnesses are coated in orange.
2-4.1 Warning Labels
WARNING/AVERTISSEMENT
To avoid serious injury, keep clear engine parts at all times. Engine may start at any time if the start switch and the the READY lamps
on the instrument panel are "ON". Make sure both lamps are "OFF" before working in the engine compartment. See Owners Manual.

Pour éviter des blessures graves, assurez-vous que les témoins START SWITCH et READY dans le tableau d e bord sont éteints
(OFF) avant d'entreprendre tout travail à I'intérieur du compartiment moteur. Le moteur peut démarrer à tout moment si le contacteur
d'allumage est à la position ON et que les témoins READY du tableau de bord sont allumés. Assurez-vous que les deux
témoins sont éteints avant de travailler dans le compartiment moteur. Reportez-vous au manuel du conducteur.
B
W A R N I N G / A V E R T I S S E M E N T / A C H T U N G
Make sure READY lamp is "OFF" before working in the engine compartment.
Assurez-vous que les témoin READY est "OFF" avant d e travailler dans le compartiment du moteur.
Bitte gehen Sie sicher, dass die READY-Kontrolleuch te "AUS" ist, bevor Sie jegliche Arbeit
im Motorraum beginnen. D
AAYIA0419ZZ
AAYIA0010ZZ
RAG–13

3. Roadside Assistance Response Steps
•NEVER assume the Q50 HYBRID is shut OFF simply because it is quiet.
•
If the vehicle is damaged and you are not sure about the condition of the electric
vehicle system, contact first responders immediately. If the vehicle is damaged, the
high-voltage system should be shut down by first responders while following the
procedures in the First Responders Guide and while wearing appropriate Personal
Protective Equipment (PPE) .
•
If the READYindicator is ON the high-voltage system is active.
•
If possible, be sure to check the READYindicator on the instrument cluster and
verify that the READY
indicator is OFF and the high-voltage system is stopped.
• Some of the under hood parts get hot and may cause serious burns. Use caution when working on or around these parts.
3-1 Preparation Items
Preparation Items Specification Purpose
PPE (personal protective equipment): Up to 1,000V For protection from high-voltage
electrical shock.
Insulated gloves
Insulated shoes
–
Safety shield
– To protect eyes when around
high-voltage components andwiring.
Safety Glasses
Leather glovesMust be able to fasten tight
around the wrist. (Worn over
insulated gloves) To protect insulated gloves.
Wrenches
Size:10mm To remove the 12-volt battery terminal bolt.
RAG–14

Preparation Items Specification Purpose
Solvent resistant protection gloves
Solvent resistant protection shoes – To utilize in the event of a high-
voltage battery electrolytic solutionleak.
Absorbent pad The same pad used for internal combustion engine fluids can beused.To absorb any high-voltage battery
electrolytic solution leakage.
Standard fire fighting equipment Standard fire fighting equipment.
Depending on type of fire
(vehicle or battery) use standard
fire fighting equipment (water or
extinguisher) .To extinguish a fire.
Insulated tape Insulating To cover any damaged harnesses to protect from and prevent
electrical shock. Tape should
cover all bare or damaged wire.
3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
3-2 Indications the High-voltage System is ON
If the READY
indicator is ON, the high-voltage system is active.
Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
RAG–15

In the event of a small fire, a Type ABC fire extinguisher may be used for an electrical fire
caused by wiring harnesses, electrical components, etc. or oil fire.
In case of vehicle fire, contact fire department immediately and extinguish the fire if possible. If you must
walk away from the vehicle, notify an appropriate responder or a rescue person of the fact that the vehicle is
a hybrid vehicle that contains a high-voltage system and warn all others.
3-7 High-voltage Battery Damage And Fluid Leaks
The high-voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water and see a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable.
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these cases,
rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is a hybrid vehicle
and contains a high-voltage system and warn all others.
High-voltage Battery Electrolyte Solution Characteristics: • Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solutionleakage should be minimal.
NOTE:
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
RAG–18

4. Roadside Assistance
4-1 Jump Starting
To start the hybrid system with a booster battery, the instructions and precautions below must be followed.
If done incorrectly, jump starting can lead to a 12-volt battery explosion, resulting in severe
personal injury or death. It could also damage your vehicle.
Jump starting provides power to the 12-volt system to allow the electrical systems to operate. The electrical
systems must be operating to allow the high-voltage battery to be charged. Jump starting does not charge
the high-voltage battery.
Discharged 12-volt battery may cause the following issues: • The instrument cluster cannot be displayed while the ignition switch is turned ON. (The hybridsystem cannot start.)
• Headlamps, horn, etc. are weak.
•To avoid electrical shock, the high-voltage battery CANNOT be jump started.
• Explosive hydrogen gas is always present in the vicinity of the 12-volt battery. Keep all sparks and flames away from the 12-volt battery. Make sure the vent tube is mounted.
• Do not allow battery fluid to come into contact with eyes, skin, clothing or painted surfaces. Battery fluid is a corrosive sulfuric acid solution that can cause severe burns.
If the fluid comes into contact with anything, immediately flush the contacted area
with water.
• The booster battery must be rated at 12 volts. Use of an improperly rated battery can damage the vehicle.
• Whenever working on or near a 12-volt battery, always wear suitable eye protectors (for example, goggles or industrial safety spectacles) and remove rings, metal bands, or any
other jewelry. Do not lean over the 12-volt battery when jump starting.
• Do not attempt to jump start a frozen battery. It could explode and cause serious injury.
• Q50 HYBRID is equipped with an automatic cooling fan. It could come on at any time. Keep hands and other objects away from it.
• Always follow the jump starting instructions below. Failure to do so could result in damage to the charging system and cause personal injury.
RAG–19