lock INFINITI Q50 HYBRID 2017 Warranty Information Booklet

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
THIS WARRANTY DOES NOT COVER INCIDENTAL OR
CONSEQUENTIAL DAMAGES SUCH AS LOSS OF THE
USE OF THE VEHICLE, INCONVENIENCE OR COM-
MERCIAL LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into service,
whichever is earlier.
FOR HOW LONG AND WHAT IS COVERED
BASIC COVERAGE
●The basic coverage period is 48 months or
60,000 miles, whichever comes first.
●The warranty covers any repairs needed to correct
defects in materials or workmanship of all parts and
components of each new Infiniti vehicle supplied by
Infiniti subject to the exclusions listed under the
heading “WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages described
in the following sections of this warranty, that spe-
cific coverage applies instead of the basic coverage.
POWERTRAIN COVERAGE
●The Powertrain coverage period is 72 months or
70,000 miles, whichever comes first.
●This warranty covers any repairs needed to correct
defects in material or workmanship.
●Powertrain coverage includes components listed be-
low under the headings Engine, Transmission and
Transaxle, Drivetrain, and Restraint System, supplied
by Infiniti, subject to the exclusions listed under the
heading “WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and all internal
parts, rocker covers and oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel in jectors, intake and ex-
haust manifolds, flywheel, seals and gaskets.
TRANSMISSION AND TRANSAXLE - Case and all
internal parts, torque converter and converter
housing, automatic transm ission control module,
transfer case and all internal parts, seals and gas-
kets, clutch cover and housing, A/T cooler, and
electronic tr ansmission controls.
DRIVETRAIN - Drive shafts, final drive housing and
all internal parts, propeller shafts, universal joints,
bearings, seals and gaskets. RESTRAINT SYSTEM - Air bags and related elec-
tronic control systems.
CORROSION COVERAGE (PERFORATION FROM CORRO-
SION)
Any body sheet metal panel supplied by Infiniti found to
have developed perforation (rust-through) due to corro-
sion in normal use is covered for 84 months, regardless
of mileage, except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing applica-
tions are required. Perforation is a condition in which
any body sheet metal panel has corroded from one
surface to another.
HYBRID ELECTRIC VEHICLE (HEV) SYSTEM COVERAGE
●The HEV System coverage period is 96 months or
100,000 miles, whichever come first.
●This warranty covers any repairs needed to correct
defects in materials or workmanship.
●HEV System Coverage applies to components listed
below under the heading HEV System, supplied by
Infiniti, subject to the exclusions listed under the
heading “WHAT IS NOT COVERED”.
HEV System - Lithium-ion battery, Hybrid Control Mod-
ule, Inverter.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part during any of the New Vehicle Limited
warranties, inc luding Emission and Seat belt warran-
ties, towing service to the nearest authorized Infiniti
retailer is covered.
(Continued on next page)
6 2017 NEW HYBRID VEHICLE LIMITED WARRANTY

DON’T ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or Death may result from explosion of tire/
rim assembly due to improper mounting procedures. Fol-
low tire manufacturer’s instructions and match tire diam-
eter to rim diameter. Mount light truck radials on rims
approved for radial service. Do not apply bead sealer. This
can inhibit bead seating. Lubricate beads and tire rim
(including tube or flap) contact surfaces. Lock assembly
on mounting machine or place in safety cage. STAND BACK
and never exceed 40 psi to seat beads. Never use a volatile
substance or a rubber “donut” (also known as a bead
expander or “O-Ring”) to aid bead seating. Only specially-
trained persons should mount tires.
DON’T MIX TIRES OF DIFFERENT SIZES AND
TYPES ON THE SAME AXLE
For optimum handling and control, Goodyear and Dun-
lop recommend fitment of four (4) tires of the same type
and size unless otherwise specified by the vehicle
manufacturer.
WARNING: Before you replace your tires, always consult
the vehicle Owner’s Manual and follow the vehicle
manufacturer’s replacement tire recommendations. Ve-
hicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
than the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load carrying capacity and inflation pressure is se-
lected. Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the tire. Al-
ways drive safely and obey all traffic laws. Avoid sud-
den, sharp turns or lane changes. Failure to follow this
warning may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
When replacing tires, you must maintain the outside diam-
eter and load carrying capacity of the Original Equipment
tire. Inflation pressure may need to be adjusted to avoid
overloading the tire. Consult the Tire & Rim Association
Load and Inflation Tables, ETRTO or JATMA standards for
correct load and inflation information.
NEVER FIT TIRES TO A VEHICLE THAT HAVE
LESS LOAD CARRYING CAPACITY THAN AS
REQUIRED BY THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
In other cases, tires of the same size may carry different
load indexes in the service description. You must make
certain the replacement tires fitted to the vehicle have a
load carrying capacity equal to or greater than what the
Original Equipment manufacturer specifies.
FOLLOW THESE ADDITIONAL GUIDELINES
NOTE:
Goodyear manufactured and/or marketed European-
Metric passenger tires and P-Metric passenger tires are
interchangeable as long as they have the same section
width, same aspect ratio, same rim diameter.
CAUTION
Never substitute a “Standard Load” (SL) tire for
an Extra Load (XL) tire. If the vehicle was origi-
nally equipped with “Extra Load ” (XL) tires, re-
place those tires with similar sized XL tires.
When installing only two tires, fit the tires with the
deepest tread depth on the rear axle. If radials and
non-radials must be fitted to the same vehicle, fit radials
on rear axle. Never mix radials and non-radials on the
same axle. When fitting snow tires or all-season tires to
performance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a ve-
hicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will be-
come limited to that of the lowest speed rated tires.
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always con-
sult Retailer for optimum rim width and carefully check
vehicle/tire clearances.
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear and Dunlop for any reason. Good-
year and Dunlop speed ratings and U.S. Department of
Transportation test compliance certifications are voided
for retreaded tires.
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30 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects arepotholes, glass,metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred, DO NOT JAM OR LOCK YOUR
BRAKES! Rather reduce your speed and drive with cau-
tion until you can safely pull off the road. Stop and
inspect the tires. If the tire is underinflated or damaged,
deflate, remove the tire and rim assembly and replace it
with your spare. If you cannot detect a cause, have the
vehicle towed to the nearest vehicle or tire retailer to
have the vehicle inspected.
REPAIRING, MOUNTING AND DEMOUNTING
OF TIRES
Do not attempt to repair, mount or demount a tire your-
self. Tire changing can be dangerous and must be done
by professionally trained persons using proper tools
and procedures as specified by the Rubber Manufactur-
ers Association (RMA). Follow these mounting recom-
mendations. Your tires should be mounted on wheels of
correct size and type and which are in good, clean con-
dition. Bent, chipped or rusted wheels may cause tire
damage. The inside of the tire must be free from foreign
materials. Have your retailer check the wheels before
mounting new tires. Mismatched tires and rims can
explode during mounting. Also, mismatched tires and
rims can result in dangerous tire failure on the road. If a
tire is mounted by error on the wrong-sized rim, do not remount it on the proper rim - scrap it. It may be dam-
aged internal
ly (which is not extern ally visible) by being
dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels de-
signed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE RETAILER
AT ONCE. Some tire manufacturers do not warrant any
inspection or repair process. The repair is entirely the
responsibility of the repairer. Punctures in the tread of a
passenger tire which do not exceed 1/4 of an inch
(6mm) in diameter can usually be repaired by following
the Rubber Manuf acturer’s Association (RMA)Passen-
ger and Light Truck Repair procedures. Contact the
manufacturer of your tires for it s position and assistance
as to the acceptable location for a proper repair and the
repair of speed rated tires. Do not use plug repairs. They
may cause further damage to the tire. They are not
always air tight and the plug may fail. Do not exceed
posted speed limits on any repaired tire. Certain tire
manufacturers speed ratings are voided if the tire is
repaired. Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds
1/4 inch (6mm), the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or retailer for assistance.
CAUTION - Never, under any c
ircumstance, introduce a
flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of align-
ment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling char-
acteristics of your vehicle which could be dangerous. If
you detect irregular wear or vibration, have your align-
ment and balance checked immediately. Tires which
have been run underinflated will show more wear on the
shoulders than in the center of the tread.
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IMPORTANT TIRE SAFETY INFORMATION141

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ® ,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
●Dead 12V Battery
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston,
Massachusetts 02155, except in Alaska, California,
Oregon, Wisconsin and Wyoming, where services are
provided by Cross-Country Motor Club of California,
Inc., Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
Roadside Assistance is available to an yone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose of Roadside Assist ance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim-
ited warranty coverage period. Roadside Assistance is
available throughout the Continental United States and
Canada.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on the road
again as soon as possible. There is no charge for the
dispatch of onsite or towing service. Any charges for the
replacement of keys, gas or non-warranty items will be
your responsibility at the time of the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc
e service rendered.
EXCLUSIONS
Roadside Assistance is not a warrantyand is not pro-
vided under any Infiniti or Nissan warranty, butisa
service which is provided to you as part of the Infiniti
Total Ownership Experience ® to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
(Continued on next page)
44 INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS