service INFINITI Q50 HYBRID 2018 Owner's Manual

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Operating, servicing and maintaining a passenger
vehicle or off-highway motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of
California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid
breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when
servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.

Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior crafts-
manship with a simple, refined aesthetic
sensitivity associated with traditional Japa-
nese culture.
The result is a different notion of luxury and
beauty. The car itself is important, but so is
the sense of harmony that the vehicle evokes
in its driver, and the sense of satisfaction you
feel with the INFINITI — from the way it
looks and drives to the high level of retailer
service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner’s Manual immediately. It explains all
of the features, controls and performance
characteristics of your INFINITI; it also
provides important instructions and safety
information.
A separate Warranty Information Booklet
is included in your Owner’s literature port-
folio. Always carry it with you when you
take your vehicle to an INFINITI retailer.
The Warranty Information Booklet con-
tents provide complete information about
all warranties covering this vehicle, the
requirements to keep the warranties in
effect as well as the INFINITI Roadside
Assistance program.Additionally, a separate Customer Care and
Lemon Law Information Booklet will ex-
plain how to resolve any concerns you may
have with your vehicle, as well as clarify
your rights under your state’s lemon law.
In addition to factory installed options, your
vehicle may also be equipped with additional
accessories installed by INFINITI or by your
INFINITI retailer prior to delivery. It is
important that you familiarize yourself with
all disclosures, warnings, cautions and in-
structions concerning proper use of such
accessories prior to operating the vehicle
and/or accessory. It is recommended you
see an INFINITI retailer for details concern-
ing the particular accessories with which
your vehicle is equipped.READ FIRST — THEN DRIVE
SAFELY
Before driving your vehicle, read your Own-
er’s Manual carefully. This will ensure famil-
iarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION
REMINDERS!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
.
NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed lim-
its and never drive too fast for
conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle fea-
tures or taking other actions that
could distract you.
. ALWAYS use your seat belts and
appropriate child restraint systems.
Pre-teen children should be seated in
the rear seat.
Foreword

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone num-
ber
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

Hybrid System-2Hybrid System Overview
The INFINITI Direct Response Hybrid®Sys-
tem combines the power of a gasoline
engine and an electric motor to help mini-
mize fuel consumption and emissions.
Depending on driving conditions, the vehicle
runs on a combination of the gasoline engine
and the electric motor, whichever is best for
those conditions.
Because the gasoline engine charges the
Lithium-ion (Li-ion) battery as needed, the
battery does not have to be charged from an
outside source like an all-electric vehicle.
WARNING
Your vehicle contains a sealed Lithium
ion (Li-ion) high voltage battery. If the
Li-ion battery is disposed of improperly,
there is a risk of severe burns and
electrical shock that may result in ser-
ious injury or death and there is also a
risk of environmental damage.
CAUTION
. Do not misuse the Li-ion battery.
. Do not use the Li-ion battery for any
other purpose.
The Li-ion battery is used to drive the
electric motors in the INFINITI Direct Re-
sponse Hybrid
®System.
The Li-ion battery has a limited service life. It
is recommended that you contact your
INFINITI retailer for information about re-
cycling or disposal of the battery.
WARNING
. The INFINITI Direct Response Hy-
brid®System uses high voltage up to
approximately 408 volts. The system
can be hot during and after starting.
Be careful of both the high voltage
and the high temperature. Obey the
warning labels attached to the vehi-
cle.
. Never disassemble, remove or replace
high-voltage parts and harnesses as
well as their connectors. Doing so can
cause severe burns or electric shock
that may result in serious injury or
death. High-voltage harnesses are
colored orange. The vehicle high
voltage system has no user service-
able parts. It is recommended that
you take your vehicle to an INFINITI
retailer for any necessary mainte-
nance.
. Never try to remove the service plug
located in the trunk. The service plug
is used only when the vehicle is
serviced by trained technicians wear-
ing personal protection equipment
and is part of the high voltage
system. Touching the service plug
can cause severe burns or electric
shock that may result in serious injury
INFINITI DIRECT RESPONSE
HYBRID®SYSTEM LITHIUM-ION (Li-ion) BATTERY HIGH VOLTAGE CAUTIONS

or death.WARNING
In case of a collision:
.If your vehicle is drivable, pull your
vehicle off the road, put the trans-
mission in the P (Park) position, apply
the parking brake and turn the
INFINITI Direct Response Hybrid
®
System off.
. Check to see if there are exposed high
voltage parts and cables. Never touch
the parts and cables. For their loca-
tions, see “High voltage components”
(P.Hybrid System-10). To avoid per-
sonal injury, never touch high-vol-
tage wiring, connectors, and other
high-voltage parts, such as electric
motor inverter and Lithium ion (Li-
ion) battery. An electric shock may
occur if exposed electric wires are
visible when viewed from inside or
outside of your vehicle. Therefore,
never touch exposed electric wires.
. If the vehicle receives a strong impact
to the floor while driving, stop the
vehicle in a safe location and check
the floor.
. Inspect the ground under the vehicle.
If liquid has leaked onto the ground,
the fuel system may have been da- maged. Leave the vehicle as soon as
possible.
. Leaks or damage to the Li-ion bat-
tery may result in a fire. If you
discover them, contact emergency
services immediately. Since the fluid
leak may be lithium organic electro-
lyte from the Li-ion battery, never
touch the fluid leak inside or outside
the vehicle. If the fluid contacts your
skin or eyes, wash it off immediately
with a large amount of water and
receive immediate medical attention
to help avoid serious injury.
. If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Only use a type ABC, BC or C fire
extinguisher that is meant for use on
electrical fires. Using water or the
incorrect fire extinguisher can result
in serious injury or death from elec-
trical shock.
. If you are not able to safely assess
the vehicle due to vehicle damage, do
not touch the vehicle. Leave the
vehicle and contact emergency ser-
vices. Advise 1st responders that this
is a hybrid vehicle.
. In the event of an accident that
requires body repair and painting, it
is recommended that the vehicle be
Hybrid System OverviewHybrid System-3
ROAD ACCIDENT CAUTIONS

The Approaching Vehicle Sound for Pedes-
trians (VSP) system is a function that uses
sound to help alert pedestrians of the
presence of the vehicle when it is being
driven at a low speed in the electric drive
mode under the following conditions:
.The sound starts when the vehicle starts
accelerating.
. The sound stops when the vehicle speed
is more than 19 MPH (30 km/h) while
accelerating.
. The sound starts when the vehicle speed
is less than 16 MPH (25 km/h) while
decelerating.
. The sound stops when the vehicle stops.
. The sound does not stop with the vehicle
in the R (Reverse) position even if the
vehicle stops.
The VSP system is automatically turned on
when the vehicle is in the READY to drive
mode.
If there is a malfunction in the VSP system,
the VSP OFF indicator light in the meter
illuminates. See “Approaching Vehicle Sound
for Pedestrians (VSP) OFF indicator light”
(P.2-15).
WARNING
. If the sound from the VSP system is
not heard while driving, stop the
vehicle in a safe and quiet location.
Open a window, and then place the
vehicle in the R (Reverse) position
with the brake pedal firmly de-
pressed. Check that the operating
sound can be heard from the front
side of the vehicle.
. If the sound cannot be heard, have
the system immediately inspected. It
is recommended you visit an INFINITI
retailer for this service.
Hybrid System OverviewHybrid System-9
APPROACHING VEHICLE SOUND
FOR PEDESTRIANS (VSP) SYSTEM

1-10Safety — Seats, seat belts and supplemental restraint system
SSS0016
SSS0014
WARNING
.Every person who drives or rides in
this vehicle should use a seat belt at
all times. Children should be properly
restrained in the rear seat and, if
appropriate, in a child restraint.
. The seat belt should be properly
adjusted to a snug fit. Failure to do
so may reduce the effectiveness of
the entire restraint system and in-
crease the chance or severity of injury
in an accident. Serious injury or death
can occur if the seat belt is not worn
properly.
. Always route the shoulder belt over
your shoulder and across your chest.
Never run the belt behind your back,
under your arm or across your neck.
The belt should be away from your
face and neck, but not falling off your
shoulder.
. Position the lap belt as low and snug
as possible AROUND THE HIPS, NOT
THE WAIST. A lap belt worn too high
could increase the risk of internal
injuries in an accident.
. Be sure the seat belt tongue is
securely fastened to the proper
buckle. .
Do not wear the seat belt inside out
or twisted. Doing so may reduce its
effectiveness.
. Do not allow more than one person to
use the same seat belt.
. Never carry more people in the ve-
hicle than there are seat belts.
. If the seat belt warning light glows
continuously while the ignition is
turned ON with all doors closed and
all seat belts fastened, it may indicate
a malfunction in the system. Have the
system checked. It is recommended
you visit an INFINITI retailer for this
service.
. No changes should be made to the
seat belt system. For example, do not
modify the seat belt, add material or
install devices that may change the
seat belt routing or tension. Doing so
may affect the operation of the seat
belt system. Modifying or tampering
with the seat belt system may result
in serious personal injury.
. Once a seat belt pretensioner has
activated, it cannot be reused and
must be replaced together with the
retractor. It is recommended you visit
an INFINITI retailer for this service.

.All seat belt assemblies, including
retractors and attaching hardware,
should be inspected after any colli-
sion. It is recommended you visit an
INFINITI retailer for this service.
INFINITI recommends that all seat
belt assemblies in use during a colli-
sion be replaced unless the collision
was minor and the belts show no
damage and continue to operate
properly. Seat belt assemblies not in
use during a collision should also be
inspected and replaced if either da-
mage or improper operation is noted.
. All child restraints and attaching
hardware should be inspected after
any collision. Always follow the re-
straint manufacturer’s inspection in-
structions and replacement
recommendations. The child re-
straints should be replaced if they
are damaged.
PREGNANT WOMEN
INFINITI recommends that pregnant women
use seat belts. The seat belt should be worn
snug, and always position the lap belt as low
as possible around the hips, not the waist,
and place the shoulder belt over your
shoulder and across your chest. Never run
the lap/shoulder belt over your abdominal area. Contact your doctor for specific re-
commendations.
INJURED PERSONS
INFINITI recommends that injured persons
use seat belts, depending on the injury.
Check with your doctor for specific recom-
mendations.
PRE-CRASH SEAT BELTS WITH
COMFORT FUNCTION (front
seats) (if so equipped)
The pre-crash seat belt tightens the seat belt
with a motor to help restrain front seat
occupants. This helps reduce the risk of
injury in a collision.
The motor retracts the seat belt under the
following emergency conditions:
.
During emergency braking.
. During sudden steering maneuvers.
. Activation of the Forward Emergency
Braking (FEB) system. (See “Forward
Emergency Braking (FEB)” (P.5-104).)
The pre-crash seat belt will not be active
when:
. The seat belt is not fastened.
. The vehicle speed is under 10 MPH (15
km/h) during emergency braking.
. The vehicle speed is under 19 MPH (30
km/h) during sudden steering maneu- vers.
The pre-crash seat belt will not be active
when the brake pedal is not depressed
except when sudden steering maneuvers
occur or the FEB system activates.
The motor also retracts the seat belt when
the seat belt is fastened or unfastened.
When the seat belt is fastened, the motor
tightens the seat belt for a snug fit. When
the seat belt is unfastened, the motor
retracts the seat belt. If the seat belt is not
fully retracted, the motor retracts the seat
belt when the door is opened.
Always wear your seat belt correctly and sit
upright and well back.
If the motor cannot retract the seat belt
when the seat belt is fastened or unfas-
tened, it may indicate the pre-crash seat belt
system has a malfunction. It is recommended
you have an INFINITI retailer check and
repair the system.
When the seat belt is retracted repeatedly in
a short period of time, the motor may not be
able to retract the seat belt. After a few
minutes, the motor normally reactivates and
retracts the seat belt. If the seat belt still
cannot be retracted by the motor, the pre-
crash seat belt system has a malfunction.
Have the system checked and repaired. It is
recommended you visit an INFINITI retailer
for this service.
Safety — Seats, seat belts and supplemental restraint system1-11

1-14Safety — Seats, seat belts and supplemental restraint system
restrict further belt movement.
If the retractor does not lock during this
check, get the system checked. It is recom-
mended you visit an INFINITI retailer for this
service, or to learn more about seat belt
operation.
SSS1084
Center of rear seat
Selecting correct set of seat belts:
The center seat belt buckle is identified by
the CENTER mark
. The center seat belt
tongue can be fastened onlyinto the center
seat belt buckle.
SSS0294A
Shoulder belt height adjustment
(front seats)
The shoulder belt anchor height should be
adjusted to the position best for you. (See
“Precautions on seat belt usage” (P.1-9).)
To adjust, push the button
, and then move
the shoulder belt anchor to the desired
position, so that the belt passes over the
center of the shoulder. The belt should be
away from your face and neck, but not
falling off of your shoulder. Release the
adjustment button to lock the shoulder belt
anchor into position.

1-22Safety — Seats, seat belts and supplemental restraint system
SSS0644
LATCH rigid-mounted attachment
When installing a child restraint, carefully
read and follow the instructions in this
manual and those supplied with the child
restraint.
JVR0258X
Top tether anchor point locations
Anchor points are located on the rear parcel
shelf.
If you have any questions when installing a
top tether strap child restraint on the rear
seat, it is recommended you visit an
INFINITI retailer for this service.
WARNING
Child restraint anchorages are designed
to withstand only those loads imposed
by correctly fitted child restraints. Under
no circumstances are they to be used to
attach adult seat belts, or other items or equipment to the vehicle. Doing so could
damage the child restraint anchorages.
The child restraint will not be properly
installed using the damaged anchorage,
and a child could be seriously injured or
killed in a collision.
REAR-FACING CHILD RE-
STRAINT INSTALLATION USING
LATCH
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sections
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child
restraint exceeds 65 lbs (29.5 kg). If the
combined weight of the child and the child
restraint is greater than 65 lbs (29.5 kg), use
the vehicle’s seat belt (not the lower an-
chors) to install the child restraint. Be sure to
follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a rear-facing
child restraint using the LATCH system:
1. Position the child restraint on the seat.
Always follow the child restraint manu-
facturer’s instructions.