tow INFINITI Q50 HYBRID 2018 Roadside Assistance Guide

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . RAG–20
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–20 4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24 4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–26
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–27
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–29 5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–29
5-2 REMOVE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31
RAG–4

3-4 Turning OFF the Ignition Switch
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.

Press the ignition switch once to turn OFF the high-
voltage system. Then verify whether the READY indicator is OFF.
3.
If possible, keep the Infiniti Intelligent Key at least
5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle
without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. • The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components,
harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the
vehicle. After shut down, standard towing/recovery procedures can be used. Refer to 4-3 Towing
(RAG–24) . ACC
LOCK
(OFF)
ON
AAYIA0321ZZ AAYIA0340ZZ
RAG–18

4-3 Towing
4-3.1
Vehicle Specifications Length
189.6
in. (4,815 mm) *1
189.1 in. (4,803 mm) *2
Width 71.8 in. (1,824 mm)
Overall Height 56.8 in. (1,443 mm) *3
57.2 in (1,453 mm) *4
Wheel Base 112.2 in. (2,850 mm)
Minimum ground clearance 5.1 in. (130.2 mm) *3
4.8 in. (122.0 mm) *4
Overall vehicle weight 1,826 kg – 1,904 kg (4,025 lbs. – 4,197 lbs.)
(Weight varies by equipment and trim level.)
Front approach angle 16.0*3
16.6 *4
Rear departure angle 16.2*3
16.8 *4
*1 With front license plate
*2 Without front license plate
*3: 2WD models
*4: AWD models
4-3.2 Towing Guidelines
Infiniti strongly recommends that Q50 HYBRID be towed with the driving (rear) wheels off the ground or
that a dolly be used as illustrated. • Never tow with the rear wheels on the ground or four (4) wheels on the ground (forward
or
backward) , as this may cause serious and expensive damage to the motor.
• Never tow AWD models with any of the wheels on the ground as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down hook to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down hook.
• Always pull the cable straight out from the front of the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
RAG–24

Perform vehicle towing by holding up drive (rear) wheels or on flatbed in order to prevent secondary
damage
from voltage generated by the motor. In addition, turn the ignition switch OFF when towing the
vehicle. Refer to the following illustrations:
2WD models
AWD models
NOTE:
It is also permissible to transport the Q50 facing rearward on a flatbed. If the vehicle cannot be
placed in Neutral, a P (Park) release procedure may be required. Refer to 4-1.2 Shift Selector
Lever

Lock Release (RAG–22) . AAYIA0402ZZ
AAYIA0414ZZ
RAG–25

4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
If
the vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for
vehicle recovery. Always follow the manufacturer’s instructions for the recovery device. To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
•

Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.
Front Tie Down Hook: • Do not use the front tie down hook for towing or vehiclerecovery.
Rear Tie Down Hook: • Do not use the rear tie down hook for towing or vehiclerecovery.
• The rear tie down hook is designed to secure the vehicle during transport only, as illustrated. TGAAYIA0010ZZ
AAYIA0400ZZ
S
AA

YIA0504ZZ AAYIA0504ZZ
RAG–26