warning INFINITI Q50 HYBRID 2018 Roadside Assistance Guide

Foreword
This
manual describes roadside assistance operations and important safetyrelated warnings and
cautions for this vehicle.
This vehicle is equipped with a high-voltage battery pack. Failure to follow recommended practices
during emergency responses will cause death or serious personal injury.
Please read this manual in advance in order to understand the features of this vehicle and to help you deal
with roadside assistance operations involving this vehicle. Follow the procedures in order to help assure
a safe and successful roadside assistance operation.
This manual is periodically updated. If you are not viewing this manual on the Infiniti web site, we urge you to
go to www.infinitiusa.com orwww.infiniti-techinfo.com to make sure you have the most recent version of this
manual.
INFINITI

EMERGENCY CONTACT INFORMATION
• Infiniti Consumer Affairs: 1-800-662-6200 (US) or 1-800-361-4792 (Canada)
• Hours of operation are 8am - 5pm (Monday-Friday) Eastern, Central and Pacific time zones
IMPORTANT INFORMATION ABOUT THIS MANUAL
You may see various symbols in this manual. They have the following meanings: DANGER
This symbol is used to inform you of an operation which will result in death or serious
personal

injury if instructions are not followed.
Example: Touching high-voltage components without using the appropriate protective
equipment will result in electrocution. PPE must always be worn when touching or
working on high-voltage components. This symbol is used to inform you of an operation which may cause death or serious
personal

injury if instructions are not followed. This symbol is used to inform you of an operation which may cause personal injury or
component

damage if instructions are not followed.
Please note that there may be differences between this manual and the vehicle specification due to
specification changes.
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Table of Contents
FOREWORD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
INFINITI EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE INFINITI Q50 HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 Q50 HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–61-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2. BASIC HIGH-VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.2 HIGH-VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-2 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-3 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
2-4 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13 2-4.1 WARNING LABELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . RAG–16
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-2 INDICATIONS THE HIGH-VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-3 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-4 TURNING OFF THE IGNITION SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-5 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-6 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
3-7 HIGH-VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
RAG–3

1-3 Warning and Indicator Lamp Information
1. Master Warning Lamp (Orange or Red) 2. Hybrid System Overheated Stop Vehicle Warning
(Vehicle Information Display)
3. Hybrid System Warning Lamp (Orange) 4. READY Indicator (Green)Lamp Name
Icon Description
READ
Y Indicator
(Green) This lamp is on when the high-voltage system is powered
up

and the vehicle is ready to drive.
Master Warning Lamp
(Orange or Red) This lamp is on when another warning lamp or message is
displayed

in the instrument cluster.
Hybrid System
Warning Lamp
(Orange) This lamp is on or blinking when:
•

Malfunction has occurred in the hybrid control system
and/or
• High-voltage leak to vehicle chassis and/or
• Emergency shut-off system has been activated. The shut-off system activates in the following conditions:
– Front and side collisions in which the air bags are deployed.
– Certain rear collisions.
– Certain high-voltage system malfunctions. 00
0
40
80
120
160
200
240
280
km/h
MPH 20
40
1 2
3
4

5
6
7
8
9
0
PWR
RPMx1000
6080
100
120
140
160
180
1
1/2 1 2 3 4
Hybr

id System Overheated Stop Vehicle
Warning AAYIA0179ZZ
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2-4 High-voltage Safety Measures
Circuit insulation
The high-voltage positive (+) and negative (-) circuits are insulated
from the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy
identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to the
label shown below. All high-voltage harnesses are coated in orange.
2-4.1 Warning Labels
The following labels are applied to the air duct located in the engine compartment. WARNING/AVERTISSEMENT
To avoid serious injury, keep clear engine parts at all times. Engine ma\
y start at any time if the start switch and the the READY lamps
on the instrument panel are "ON". Make sure both lamps are "OFF" before \
working in the engine compartment. See Owners Manual.
P

our éviter des blessures graves, assurez-vous que les témoins START SWITCH et READY dans le tableau de bord sont éteints
(OFF) avant d'entreprendre tout travail à I'intérieur du compart\
iment moteur. Le moteur peut démarrer à tout moment si le contacte\
ur
d'allumage est à la position ON et que les témoins READY du tablea\
u de bord sont allumés. Assurez-vous que les deux
témoins sont éteints avant de travailler dans le compartiment mote\
ur. Reportez-vous au manuel du conducteur.
BW A R N I N G / A V E R T I S S E M E N T / A C H T U N G
Make sure READY lamp is "OFF" before working in the

engine compartment.
Assurez-vous que les témoin READY est "OFF" avant de travailler dans le compartiment du moteur.
Bitte gehen Sie sicher, dass die READY-Kontrolleuchte "AUS" ist, bevor Sie jegliche Arbeit
im Motorraum beginnen. D AAYIA0419ZZ
RAG–13

The following warning label is applied to the high-voltage battery located inside the luggage compartment
near
the service plug access opening.
The following warning label is applied to the high-voltage battery located inside the luggage compartment. AAYIA0455ZZ
AAYIA0456ZZ
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