oil type INFINITI Q60 2019 Owners Manual

2-16Instruments and controls
TPMS may not operate correctly.
. Be sure to install the specified size of
tires to the four wheels correctly.
Master warning light
When the ignition switch is in the ON
position, the master warning light illumi-
nates if any of the following warnings
appear in the vehicle information display:
.No key warning
. PUSH warning
. Key ID Incorrect warning
. Low washer fluid warning
. Door/trunk open warning
. Loose fuel cap warning
. Tire Pressure Low - Add Air warning
. Flat Tire - Visit dealer warning (if so
equipped)
. All-Wheel Drive (AWD) warning (if so
equipped)
. Adaptive Front lighting System (AFS)
warning (if so equipped)
. Intelligent Key system warning
. Chassis control warning
. Parking brake release warning
. SHIFT “P” warning
. Low oil pressure warning See “Vehicle information display” (P.2-20).
If the driver assist system warnings appear
in the vehicle information display, the master
warning light also illuminates. See “Lane
Departure Warning (LDW) system/Lane
Departure Prevention (LDP)” (P.5-34),
“Blind Spot Warning (BSW)” (P.5-41), “Blind
Spot Intervention®(BSI)” (P.5-49), “Back-up
Collision Intervention (BCI)” (P.5-61), “Dis-
tance Control Assist (DCA)” (P.5-94), “For-
ward Emergency Braking (FEB) with
pedestrian detection system” (P.5-105) and
“Predictive Forward Collision Warning
(PFCW)” (P.5-115).
Power steering warning light
Models with Direct Adaptive Steering :
When the ignition switch is in the ON
position, the power steering warning light
illuminates. After starting the engine, the
power steering warning light stays on for a
few seconds and turns off. This indicates
that Direct Adaptive Steering is operational.
Drive the vehicle after the power steering
warning light turns off.
If the power steering warning light illumi-
nates while driving, pull off the road to a
safe location and stop the vehicle. If the
power steering warning light turns off, you
can drive again. If the power steering
warning light continues to illuminate, it is recommended you have Direct Adaptive
Steering checked by an INFINITI retailer.
(See “Direct Adaptive Steering type” (P.5-
130).)
Models with hydraulic pump electric power
steering :
When the ignition switch is in the ON
position, the power steering warning light
illuminates. After starting the engine, the
power steering warning light turns off. This
indicates that or hydraulic pump electric
power steering is operational.
If the power steering warning light illumi-
nates while the engine is running, it may
indicate hydraulic pump electric power
steering is not functioning properly and
may need servicing. It is recommended you
have the hydraulic pump electric power
steering checked by an INFINITI retailer.
(See “Hydraulic pump electric power steering
type” (P.5-129).)
Models with electric power steering :
When the ignition switch is in the ON
position, the power steering warning light
illuminates. After starting the engine, the
power steering warning light turns off. This
indicates the electric power steering is
operational.
If the power steering warning light illumi-
nates while the engine is running, it may

3. With the wheel nut wrench, tightenwheel nuts alternately and evenly in the
sequence illustrated (
,,,,) until
they are tight.
4. Lower the vehicle slowly until the tire touches the ground. Then, with the
wheel nut wrench, tighten the wheel
nuts securely in the sequence as illu-
strated. Lower the vehicle completely.
WARNING
.Incorrect wheel nuts or improperly
tightened wheel nuts can cause the
wheel to become loose or come off.
This could cause an accident.
. Do not use oil or grease on the wheel
studs or nuts. This could cause the
nuts to become loose.
. Retighten the wheel nuts when the
vehicle has been driven for 600 miles
(1,000 km) (also in cases of a flat tire,
etc.).
.As soon as possible, tighten the wheel
nuts to the specified torque with a
torque wrench.
Wheel nut tightening torque: 80 ft-lb (108 N·m)
The wheel nuts must be kept tigh- tened to specification at all times. It
is recommended that wheel nuts be
tightened to specifications at each
lubrication interval.
.Adjust tire pressure to the COLD
pressure.
COLD pressure:
After the vehicle has been parked for
three hours or more or driven less
than 1 mile (1.6 km).
COLD tire pressures are shown on
the Tire and Loading Information
label affixed to the driver side center
pillar.
5. Securely store the flat tire and jacking equipment in the vehicle.
6. Place the spare tire cover (if so equipped) and the trunk floor carpeting over the
damaged tire.
7. Close the trunk.
WARNING
. Always make sure that the spare tire
(if so equipped) and jacking equip-
ment are properly secured after use.
Such items can become dangerous
projectiles in an accident or sudden
stop. .
The T-type spare tire and small size
spare tire (if so equipped) are de-
signed for emergency use. See spe-
cific instructions under the heading
“Wheels and tires” (P.8-32).
REPAIRING A FLAT TIRE (for
models with emergency tire punc-
ture repair kit)
WARNING
.After using Emergency Tire Sealant
to repair a minor tire puncture, do not
drive the vehicle at speeds faster
than 50 MPH (80 km/h).
. Immediately after using the Emer-
gency Tire Sealant to repair a minor
tire puncture, take your vehicle to
inspect, and repair or replace the tire.
It is recommended you visit an
INFINITI retailer for this service. The
Emergency Tire Sealant cannot per-
manently seal a punctured tire. Con-
tinuing operation of the vehicle
without a permanent tire repair can
lead to a crash.
. INFINITI recommends using only
Genuine NISSAN Emergency Tire
In case of emergency6-9

Occasionally remove loose dust from the
interior trim, plastic parts and seats using a
vacuum cleaner or soft bristled brush. Wipe
the vinyl and leather surfaces with a clean,
soft cloth dampened in mild soap solution,
then wipe clean with a dry soft cloth.
Regular care and cleaning is required in order
to maintain the appearance of the leather.
Before using any fabric protector, read the
manufacturer’s recommendations. Some
fabric protectors contain chemicals that
may stain or bleach the seat material.
Use a cloth dampened only with water, to
clean the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can
damage the seat or occupant classifica-
tion sensors. This can also affect the
operation of the air bag system and
result in serious personal injury.
CAUTION
.Never use benzine, thinner, or any
similar material. .
For cleaning, use a soft cloth, dam-
pened with water. Never use a rough
cloth, alcohol, benzine, thinner or any
kind of solvent or paper towel with a
chemical cleaning agent. They will
scratch or cause discoloration to the
lens.
. Do not spray any liquid such as water
on the meter lens. Spraying liquid
may cause the system to malfunction.
. Small dirt particles can be abrasive
and damaging to the leather surfaces
and should be removed promptly. Do
not use saddle soap, car waxes,
polishes, oils, cleaning fluids, sol-
vents, detergents or ammonia-based
cleaners as they may damage the
leather’s natural finish.
. Only use fabric protectors approved
by INFINITI.
. Do not use glass or plastic cleaner on
meter or gauge lens covers. It may
damage the lens cover.
LEATHER CLEANING KIT (if so
equipped)
Spray onto the leather cleaning cloth, then
gently wipe the surface of leather. Use a dry
towel to absorb any excess moisture.
Clean light-colored leather more frequently
because soiling on such surfaces is much
more visible.
Always follow the manufacturer’s instruc-
tions supplied with the leather cleaning kit.
You can obtain the leather cleaning kit from
an INFINITI retailer or other authorized
repair shop.
CAUTION
Do not leave the leather cleaning kit
inside the vehicle. The leather cleaning
kit left in a closed vehicle can become
very hot.
AIR FRESHENERS
Most air fresheners use a solvent that could
affect the vehicle interior. If you use an air
freshener, take the following precautions:
.Hanging-type air fresheners can cause
permanent discoloration when they con-
tact vehicle interior surfaces. Place the
Appearance and care7-5
CLEANING INTERIOR

The following descriptions are provided to
give you a better understanding of the
scheduled maintenance items that should
be regularly checked or replaced. The main-
tenance schedule indicates at which mile-
age/time intervals each item requires
service.
In addition to scheduled maintenance, your
vehicle requires that some items be checked
during normal day-to-day operation. Refer
to “General maintenance” (P.9-2).
Items marked with “*” are recommended by
INFINITI for reliable vehicle operation. You
are not required to perform maintenance on
these items in order to maintain the warran-
ties which come with your vehicle. Other
maintenance items and intervals are re-
quired.
When applicable, additional information can
be found in the “8. Do-it yourself” section of
this manual.
NOTE:
INFINITI does not advocate the use of non-
OEM approved aftermarket flushing sys-
tems and strongly advises against perform-
ing these services on an INFINITI product.
Many of the aftermarket flushing systems
use non-OEM approved chemicals or sol-
vents, the use of which has not been
validated by INFINITI.
For recommended fuel, lubricants, fluids,grease, and refrigerant, refer to “Capacities
and recommended fluids/lubricants” (P.10-
2) of this manual.
EMISSION CONTROL SYSTEM
MAINTENANCE
Drive belts*:
Check engine drive belts for wear, fraying or
cracking and for proper tension. Replace any
damaged drive belts.
Engine air filter:
Replace at specified intervals. When driving
for prolonged periods in dusty conditions,
check/replace the filter more frequently.
Engine coolant* (for VR30DDTT engine
models):
Replace coolant at the specified interval.
When adding or replacing coolant, be sure to
use only Genuine NISSAN Long Life Anti-
freeze/Coolant (blue) or equivalent with the
proper mixture. (Refer to “Engine cooling
system (for VR30DDTT engine models)”
(P.8-6) to determine the proper mixture for
your area.)
NOTE:
Mixing any other type of coolant or the use
of non-distilled water may reduce the
recommended service interval of the cool-
ant.
Engine coolant* (for 2.0L turbo gasoline
engine models):
Replace coolant at the specified interval.
When adding or replacing coolant, be sure to
use only BASF Glysantin
®G48®or equiva-
lent with the proper mixture. (Refer to
“Engine cooling system (for 2.0L turbo
gasoline engine models)” (P.8-8) to deter-
mine the proper mixture for your area.)
NOTE:
Mixing any other type of coolant or the use
of non-distilled water may reduce the
recommended service interval of the cool-
ant.
Intercooler coolant (for VR30DDTT engine
models):
Intercooler coolant is maintenance-free.
Engine oil and oil filter:
Replace engine oil and oil filter at the
specified intervals. For recommended oil
grade and viscosity refer to “Capacities and
recommended fluids/lubricants” (P.10-2).
Engine valve clearance*:
Inspect only if valve noise increases. Adjust
valve clearance if necessary.
Evaporative emissions control vapor lines*:
Check vapor lines for leaks or looseness.
Tighten connections or replace parts as
necessary.
Maintenance and schedules9-5
EXPLANATION OF SCHEDULED
MAINTENANCE ITEMS

9-6Maintenance and schedules
Fuel lines*:
Check the fuel hoses, piping and connections
for leaks, looseness, or deterioration. Tight-
en connections or replace parts as necessary.
Spark plugs:
Replace at specified intervals. Install new
plugs of the type as originally equipped.
CHASSIS AND BODY MAINTE-
NANCE
Brake lines and cables:
Visually inspect for proper installation.
Check for chafing, cracks, deterioration,
and signs of leaking. Replace any deterio-
rated or damaged parts immediately.
Brake pads, rotors, drums and linings:
Check for wear, deterioration and fluid
leaks. Replace any deteriorated or damaged
parts immediately.
Exhaust system:
Visually inspect the exhaust pipes, muffler
and hangers for leaks, cracks, deterioration,
and damage. Tighten connections or replace
parts as necessary.
In-cabin microfilter:
Replace at specified intervals. When driving
for prolonged periods in dusty conditions,
replace the filter more frequently.Propeller shaft(s):
Check for damage, looseness, and grease
leakage. (4WD/AWD/RWD)
Steering gear and linkage, axle and suspen-
sion parts, drive shaft boots:
Check for damage, looseness, and leakage
of oil or grease. Under severe driving condi-
tions, inspect more frequently.
Tire rotation:
Tires should be rotated every 5,000 miles
(8,000 km) according to the instructions
under “Explanation of general maintenance
items” (P.9-2). When rotating tires, check for
damage and uneven wear. Replace if neces-
sary.
Transmission fluid/oil, differential oil and
transfer case oil:
Visually inspect for signs of leakage at
specified intervals.
To help ensure smooth, safe and economical
driving, INFINITI provides two maintenance
schedules that may be used, depending upon
the conditions in which you usually drive.
These schedules contain both distance and
time intervals, up to 120,000 miles
(192,000 km)/144 months. For most peo-
ple, the odometer reading will indicate when
service is needed. However, if you drive very
little, your vehicle should be serviced at the
regular time intervals shown in the schedule.
After 120,000 miles (192,000 km)/144
months, continue maintenance at the same
mileage/time intervals.
ADDITIONAL MAINTENANCE
ITEMS FOR SEVERE OPERATING
CONDITIONS
Additional maintenance items for severe
operating conditions;
should be performed
on vehicles that are driven under especially
demanding conditions. Additional mainte-
nance items should be performed if you
primarily operate your vehicle under the
following conditions:
. Repeated short trips of less than 5 miles
(8 km).
. Repeated short trips of less than 10 miles
(16 km) with outside temperatures re-
maining below freezing.
MAINTENANCE SCHEDULES

MAINTENANCE OP-
ERATION
Perform at number of
miles, kilometers or
months, whichever
comes first.Miles × 1,000
(km × 1,000) Months MAINTENANCE INTERVAL
65
(104) 78 70
(112) 84 75
(120) 90 80
(128) 96 85
(136) 102 90
(144) 108 95
(152) 114 100
(160) 120 105
(168) 126 110
(176) 132 115
(184) 138 120
(192) 144
Drive belts See NOTE (1) I*I*I*I* I* I*
Air cleaner filter See NOTE (2) RR
EVAP vapor lines I*I* I*
Fuel lines I*I* I*
Fuel filter See NOTE (3)
Engine coolant* See NOTE (4) (5)
Engine oil See NOTE (6) RRRR R R
Engine oil filter See NOTE (6) RRRR R R
Spark plugs See NOTE (7) Replace every 105,000 miles (168,000 km)
Intake and exhaust valve
clearance* See NOTE (8)
NOTE:
(1) After 40,000 miles (64,000 km) or 48
months, inspect every 10,000 miles
(16,000 km) or 12 months. Replace the
drive belts if found damaged.
(2) If operating mainly in dusty conditions,
more frequent maintenance may be re-
quired.
(3) Periodic maintenance is not required.
(4) First replacement interval is 105,000
miles (168,000 km) or 84 months. After first replacement, replace every 75,000
miles (120,000 km) or 60 months.
(5) Use only Genuine NISSAN Long Life
Antifreeze/Coolant (blue) or equivalent
with proper mixture ratio of 50% anti-
freeze and 50% demineralized or distilled
water. Mixing any other type of coolant or
the use of non-distilled water may reduce
the life expectancy of the factory fill cool-
ant.
(6) If the oil replacement indicator is
displayed, change the engine oil and filteras soon as possible. After replacing the
engine oil, reset the display.
(7) Replace spark plug when the plug gap
exceeds 0.043 in (1.1 mm) even if within
specified replacement mileage.
(8) Periodic maintenance is not required.
However, if valve noise increases, inspect
valve clearance.
*: Maintenance items and intervals with “*”
are recommended by INFINITI for reliable
vehicle operation. The owner need not to
Maintenance and schedules9-9

10-2Technical and consumer information
The following are approximate capacities. The actual refill capacities may be a little different. When refilling, follow the procedure
instructed in the “8. Do-it-yourself” section to determine the proper refill capacity.
Fluid type Capacity (approximate)
Recommended Fluids/Lubricants
Metric
Measure US
Measure Imperial
Measure
Fuel 76 L 20 gal 16-5/8 gal

See “Fuel information (for VR30DDTT engine model)” (P.10-4) or “Fuel information (for
2.0L turbo gasoline engine model)” (P.10-6).
Engine oil
*1Drain and refill*1: For additional
information, see
“Engine oil” (P.8-
10). VR30DDTT
engine model
Two-Wheel
Drive (2WD)
model With oil filter
change
5.3 L 5-5/8 qt 4-5/8 qt


Genuine “NISSAN Motor Oil 0W-20 SN” is recommended.


If the above motor oil is not available, use an equivalent motor oil that matches the above
grade and viscosity. For additional information, see “Engine oil and oil filter
recommendation” (P.10-8).
Without oil fil-
ter change 5.1 L 5-3/8 qt 4–1/2 qt
All-Wheel
Drive (AWD)
model With oil filter
change
5.9 L 6-1/4 qt 5-1/4 qt
Without oil fil-
ter change 5.7 L 6 qt 5 qt
2.0L turbo
gasoline en-
gine model Two-Wheel
Drive (2WD)
model With oil filter
change
6.3 L 6-5/8 qt 5-1/2 qt


Engine oil meeting specification MB229.71, viscosity SAE 0W-20 or equivalent.


As an alternative to this recommended oil, engine oils meeting specification MB229.5,
viscosity SAE 0W–30, 0W-40, 5W-30 and 5W-40 may be used. Damage caused by use
of engine oil other than recommended is not covered under the INFINITI’s new vehicle
limited warranty.


For additional information, refer to “Selecting the correct oil” (P.10-9) and “Oil viscosity”
(P.10-9) under “Engine oil and oil filter recommendation” (P.10-8).
Without oil fil-
ter change
5.8 L 6-1/8 qt 5-1/8 qt
All-Wheel
Drive (AWD)
model With oil filter
change
6.6 L 7 qt 5-7/8 qt
Without oil fil-
ter change 6.1 L 6-1/2 qt 5-3/8 qt
Engine coolant VR30DDTT engine modelStandard and
premium
grade Total (with re-
servoir)
9.3 L 9-7/8 qt 8-1/8 qt


Pre-diluted Genuine NISSAN Long Life Antifreeze/Coolant (blue) or equivalent
Reservoir 0.5 L 1/2 qt 1/2 qt
Sport grade Total (with re- servoir) 10.4 L 11 qt 9-1/8 qt
Reservoir 0.5 L 1/2 qt 1/2 qt
2.0L turbo
gasoline en-
gine model Total (with reservoir)
9.0 L 9-1/2 qt 7-7/8 qt

BASF Glysantin
®G48®

Use BASF Glysantin®G48®or equivalent in its quality. Any damage to the vehicle or
within the engine cooling system caused by the use of engine coolant other than as
recommended is not covered under the INFINITI’s new vehicle limited warranty.
Reservoir 0.9 L 1 qt 3/4 qt
Intercooler coolant Total (with reservoir) 3.2 L 3-3/8 qt 2-7/8 qt

Pre-diluted Genuine NISSAN Long Life Antifreeze/Coolant (blue) or equivalent
Reservoir 0.4 L 3/8 qt 3/8 qt
CAPACITIES AND RECOMMENDED
FLUIDS/LUBRICANTS

Fluid typeCapacity (approximate)
Recommended Fluids/Lubricants
Metric
Measure US
Measure Imperial
Measure
Automatic Transmission Fluid (ATF) ———

Genuine NISSAN Matic S ATF


INFINITI recommends using Genuine NISSAN Matic S ATF ONLY in INFINITI automatic
transmissions. Do not mix with other fluids. Using fluids that are not equivalent to
Genuine NISSAN Matic S ATF may damage the automatic transmission. Damage caused
by the use of fluids other than as recommended is not covered under the INFINITI’s new
vehicle limited warranty.
Differential gear
oil Front
———

Genuine NISSAN Differential Oil Hypoid Super GL-5 80W-90 or equivalent conven-
tional (non-synthetic) oil
Rear ———

Genuine NISSAN HYPOID FLUID·S1 GL-5 75W-80 or equivalent
Transfer fluid ———

Genuine NISSAN Matic J ATF


INFINITI recommends using Genuine NISSAN Matic J ATF ONLY in INFINITI transfers.
Do not mix with other fluids. Using fluids that are not equivalent to Genuine NISSAN
Matic J ATF may damage the transfer. Damage caused by the use of fluids other than as
recommended is not covered under the INFINITI’s new vehicle limited warranty.
Brake fluid Refill to the proper oil level according
to the instructions in the “8. Do-it- yourself” section.


Genuine NISSAN Super Heavy Duty Brake Fluid
*4or equivalent DOT 3*4: Available in mainland U.S.A. through an INFINITI retailer.
Power steering fluid

Genuine NISSAN E-PSF or equivalent


Use of a power steering fluid other than Genuine NISSAN E-PSF may prevent the power
steering system from operating properly.
Multi-purpose grease ———

NLGI No. 2 (Lithium soap base)
Air conditioning system refrigerant ———

HFC-134a (R-134a)
For additional information, see “Vehicle identification” (P.10-14) for air conditioner
specification label.
Air conditioning system lubricants ———

NISSAN A/C System Oil PAG or exact equivalent
Window washer fluid ———

Genuine NISSAN Windshield Washer Concentrate Cleaner & Antifreeze or equivalent
Technical and consumer information10-3

10-8Technical and consumer information
that can be harmful to the fuel system and
engine.
Octane rating tips
Using unleaded gasoline with an octane
rating lower than recommended above can
cause persistent, heavy spark knock. (Spark
knock is a metallic rapping noise.) If severe,
this can lead to engine damage. If you
detect a persistent heavy spark knock even
when using gasoline of the stated octane
rating, or if you hear steady spark knock
while holding a steady speed on level roads,
it is recommended you have an INFINITI
retailer correct the condition. Failure to
correct the condition is misuse of the
vehicle, for which INFINITI is not respon-
sible.
Incorrect ignition timing will result in knock-
ing, after-run or overheating. This in turn
may cause excessive fuel consumption or
damage to the engine. If any of the above
symptoms are encountered, have your ve-
hicle checked. It is recommended you visit an
INFINITI retailer for servicing.
However, now and then you may notice
light spark knock for a short time while
accelerating or driving up hills. This is no
cause for concern, because you get the
greatest fuel benefit when there is light
spark knock for a short time under heavy
engine load.
JVT0342X
API certification mark
API service symbol
ENGINE OIL AND OIL FILTER
RECOMMENDATION
VR30DDTT engine model
Selecting the correct oil:
It is essential to choose the correct grade,
quality, and viscosity engine oil to ensure
satisfactory engine life and performance,
see “Capacities and recommended fluids/
lubricants” (P.10-2). INFINITI recommends
the use of an energy conserving oil in order
to improve fuel economy.Select only engine oils that meet the Amer-
ican Petroleum Institute (API) certification
or International Lubricant Standardization
and Approval Committee (ILSAC) certifica-
tion and SAE viscosity standard. These oils
have the API certification mark on the front
of the container. Oils which do not have the
specified quality label should not be used as
they could cause engine damage.
Oil additives:
INFINITI does not recommend the use of oil
additives. The use of an oil additive is not
necessary when the proper oil type is used
and maintenance intervals are followed.
Oil which may contain foreign matter or has
been previously used should not be used.

Oil viscosity:
The engine oil viscosity or thickness changes
with temperature. Because of this, it is
important that the engine oil viscosity be
selected based on the temperatures at which
the vehicle will be operated before the next
oil change. Choosing an oil viscosity other
than that recommended could cause serious
engine damage.
Selecting the correct oil filter:
Your new vehicle is equipped with a high-
quality genuine NISSAN oil filter. When
replacing, use the genuine oil filter or its
equivalent for the reason described in
change intervals.
Change intervals:
The oil and oil filter change intervals for your
engine are based on the use of the specified
quality oils and filters. Oil and filter other
than the specified quality, or oil and filter
change intervals longer than recommended
could reduce engine life. Damage to engines
caused by improper maintenance or use of
incorrect oil and filter quality and/or vis-
cosity is not covered by the new INFINITI
vehicle limited warranties.
Your engine was filled with a high quality
engine oil when it was built. You do not have
to change the oil before the first recom-
mended change interval. Oil and filterchange intervals depend upon how you use
your vehicle.
2.0L turbo gasoline engine model
Selecting the correct oil:
It is essential to choose the correct grade,
quality, and viscosity engine oil to ensure
satisfactory engine life and performance,
see “Capacities and recommended fluids/
lubricants” (P.10-2).
Select only engine oils that meet the
MB229.71 or MB229.5 and SAE viscosity
standard. These oils have the MB229.71 or
MB229.5 on the container. Oils which do not
have the specified quality label should not be
used as they could cause engine damage.
Oil additives:
INFINITI does not recommend the use of oil
additives. The use of an oil additive is not
necessary when the proper oil type is used
and maintenance intervals are followed.
Oil which may contain foreign matter or has
been previously used should not be used.
Oil viscosity:
The engine oil viscosity or thickness changes
with temperature. Because of this, it is
important that the engine oil viscosity be
selected based on the temperatures at which
the vehicle will be operated before the next
oil change. Choosing an oil viscosity otherthan that recommended could cause serious
engine damage.
.
Selection of MB229.71
0W-20
. Selection of MB229.5
See the following viscosity chart.
Technical and consumer information10-9