ESP INFINITI Q70-HYBRID 2018 Repair Manual

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Getting the spare tire and tools
Raise the trunk floor coverusing the tab.
Remove jacking tools located inside the
trunk as illustrated.
The spare tire is located under the trunk
room. Remove the cap
holding the spare
tire.
Jacking up the vehicle and removing
the damaged tire
WARNING
. Never get under the vehicle while it is
supported only by the jack. If it is
necessary to work under the vehicle,
support it with safety stands.
. Use only the jack provided with your
vehicle to lift the vehicle. Do not use
the jack provided with your vehicle on
other vehicles. The jack is designed
for lifting only your vehicle during a
tire change.
. Use the correct jack-up points. Never
use any other part of the vehicle for
jack support.
. Never jack up the vehicle more than
necessary.
. Never use blocks on or under the jack.
. Do not start or run the INFINITI
Direct Response Hybrid
®System
while vehicle is on the jack, as it may
cause the vehicle to move. This is
especially true for vehicles with lim-
ited slip differentials.
. Do not allow passengers to stay in
In case of emergency6-5

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6. Put trunk floor coveragainst in the
trunk room and store the damaged tire.
7. Close the trunk.
WARNING
. Always make sure that the spare tire
and jacking equipment are properly
secured after use. Such items can
become dangerous projectiles in an
accident or sudden stop.
. The T-type spare tire and small size
spare tire are designed for emergency
use. See specific instructions under
the heading “Wheels and tires” (P.8- 26).
Before attempting to jump start the vehicle,
make sure the fuel tank is not empty and the
correct starting procedure is followed. See
“Starting the INFINITI Direct Response
Hybrid
®System” (P.5-13). Do not drive the
vehicle on battery power only if the fuel tank
is empty. The Lithium ion (Li-ion) battery will
become discharged and the INFINITI Direct
Response Hybrid
®System will turn off.
CONFIRM BATTERY IS DIS-
CHARGED
If any of the following conditions occurs, the
12-volt battery might discharged:
. The instrument cluster and/or headlights
are not normal brightness.
. Audio accessories cannot be turned on.
. The hybrid system does not become
READY to drive mode.
. The ignition switch cannot be placed in
the ON position.
Check the following if you notice above
conditions.
1. Check that the 12-volt battery terminals are tight and clean. See “12-volt battery”
(P.8-13). The battery is located on the
left hand side of the trunk behind an
access panel. If the 12-volt battery
terminals are loose, it is recommended
you contact your INFINITI retailer.
In case of emergency6-9
IF THE VEHICLE DOES NOT START

6-10In case of emergency
2. If the 12-volt battery terminals are tightand clean, try to jump start the vehicle.
See “Jump starting” (P.6-10).
If the hybrid system still does not start, it is
recommended that you contact an INFINITI
retailer. To start your INFINITI Direct Response
Hybrid®System with a booster battery, the
instructions and precautions below must be
followed.
Jump starting provides power to the 12 volt
system to allow the electrical systems to
operate. The electrical systems must be
operating to allow the Lithium ion (Li-ion)
battery to be charged. Jump starting does
not charge the Li-ion battery.
WARNING
. If done incorrectly, jump starting can
lead to a 12-volt battery explosion,
resulting in severe injury or death. It
could also damage your vehicle.
. Explosive hydrogen gas is always
present in the vicinity of the 12-volt
battery. Make sure that the vent
tube is mounted.
. Do not allow battery fluid to come
into contact with eyes, skin, clothing
or painted surfaces. Battery fluid is a
corrosive sulfuric acid solution which
can cause severe burns. If the fluid
should come into contact with any-
thing, immediately flush the con-
tacted area with water.
. Keep the 12-volt battery out of the
reach of children. .
The booster battery must be rated at
12 volts. Use of an improperly rated
battery can damage your vehicle.
. Whenever working on or near a 12-
volt battery, always wear suitable
eye protectors (for example, goggles
or industrial safety spectacles) and
remove rings, metal bands, or any
other jewelry. Do not lean over the
12-volt battery when jump starting.
. Do not attempt to jump start a
frozen battery. It could explode and
cause serious injury.
. Your vehicle has an automatic engine
cooling fan. It could come on at any
time. Keep hands and other objects
away from it.
CAUTION
Do not attempt to jump start a hybrid
vehicle as a booster vehicle.
JUMP STARTING

6-14In case of emergency
towing.
For information about towing your vehicle
behind a recreational vehicle (RV), see “Flat
towing” (P.10-16).
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Two-wheel drive models
TOWING RECOMMENDED BY
INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated. The vehicle should only
be loaded onto a flat bed using a winch.
WARNING
If your vehicle needs to be towed, do it
with the rear wheels raised. If the rear wheels are on the ground when towing,
the electric motor may generate electri-
city. This may damage the INFINITI
Direct Response Hybrid
®System com-
ponents and cause a fire.
CAUTION
. Never tow automatic transmission
models with the rear wheels on the
ground or four wheels on the ground
(forward or backward), as this may
cause serious and expensive damage

7-2Appearance and care
In order to maintain the appearance of your
vehicle, it is important to take proper care of
it.
To protect the paint surface, wash your
vehicle as soon as you can:
.after a rainfall to prevent possible da-
mage from acid rain
. after driving on coastal roads
. when contaminants such as soot, bird
droppings, tree sap, metal particles or
bugs get on the paint surface
. when dust or mud builds up on the
surface
Whenever possible, store or park your
vehicle inside a garage or in a covered area.
When it is necessary to park outside, park in
a shady area or protect the vehicle with a
body cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.WASHING
Wash dirt off the vehicle with a wet sponge
and plenty of water. Clean the vehicle
thoroughly using a mild soap, a special
vehicle soap or general purpose dishwashing
liquid mixed with clean, lukewarm (never hot)
water.
CAUTION
. Do not use car washes that use acid in
the detergent. Some car washes,
especially brushless ones, use some
acid for cleaning. The acid may react
with some plastic vehicle compo-
nents, causing them to crack. This
could affect their appearance, and
also could cause them not to function
properly. Always check with your car
wash to confirm that acid is not used.
. Do not wash the vehicle with strong
household soap, strong chemical de-
tergents, gasoline or solvents.
. Do not wash the vehicle in direct
sunlight or while the vehicle body is
hot, as the surface may become
water-spotted.
. Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing caked- on dirt or other foreign substances so
the paint surface is not scratched or
damaged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the doors,
hatches and hood are particularly vulnerable
to the effects of road salt. Therefore, these
areas must be regularly cleaned. Make sure
that the drain holes in the lower edge of the
door are open. Spray water under the body
and in the wheel wells to loosen the dirt and
wash away road salt.
Avoid leaving water spots on the paint
surface by using a damp chamois to dry the
vehicle.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-
up wax residue and to avoid a weathered
appearance before reapplying wax.
An INFINITI retailer can assist you in choos-
ing the proper product.
. Wax your vehicle only after a thorough
washing. Follow the instructions sup-
plied with the wax.
CLEANING EXTERIOR

.Do not use a wax containing any abra-
sives, cutting compounds or cleaners
that may damage the vehicle finish.
Machine compounding or aggressive polish-
ing on a base coat/clear coat paint finish
may dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the paint surface to avoid lasting
damage or staining. Special cleaning pro-
ducts are available at an INFINITI retailer or
any automotive accessory stores.
UNDERBODY
In areas where road salt is used in winter, the
underbody must be cleaned regularly. This
will prevent dirt and salt from building up
and causing the acceleration of corrosion on
the underbody and suspension. Before the
winter period and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the win-
dows, do not use sharp-edged tools,
abrasive cleaners or chlorine-based dis-
infectant cleaners. They could damage
the electrical conductors, radio antenna
elements or rear window defroster ele-
ments.
WHEELS
Wash the wheels when washing the vehicle
to maintain their appearance.
. Clean the inner side of the wheels when
the wheel is changed or the underside of
the vehicle is washed.
. Inspect wheel rims regularly for dents or
corrosion. Such damage may cause loss
of pressure or poor seal at the tire bead.
. INFINITI recommends that the road
wheels be waxed to protect against road
salt in areas where it is used during winter.
CAUTION
Do not use abrasive cleaners when
washing the wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in a
mild soap solution, especially during winter
months in areas where road salt is used. Salt
could discolor the wheels if not removed.
CAUTION
Follow the directions below to avoid
staining or discoloring the wheels:
.
Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
. Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as
ambient temperature.
. Rinse the wheel to completely re-
move the cleaner within 15 minutes
after the cleaner is applied.
Appearance and care7-3

7-8Appearance and care
MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
.The accumulation of moisture-retaining
dirt and debris in body panel sections,
cavities, and other areas.
. Damage to paint and other protective
coatings caused by gravel and stone
chips or minor traffic accidents.
ENVIRONMENTAL FACTORS IN-
FLUENCE THE RATE OF COR-
ROSION
Moisture
Accumulation of sand, dirt and water on the
vehicle body underside can accelerate corro-
sion. Wet floor coverings will not dry
completely inside the vehicle, and should be
removed for drying to avoid floor panel
corrosion.
Relative humidity
Corrosion will be accelerated in areas of high
relative humidity, especially those areas
where the temperatures stay above freezing
where atmospheric pollution exists, or where
road salt is used.
Temperature
A temperature increase will accelerate the
rate of corrosion to those parts which are
not well ventilated.
Air pollution
Industrial pollution, the presence of salt in
the air in coastal areas, or heavy road salt
use will accelerate the corrosion process.
Road salt will also accelerate the disintegra-
tion of paint surfaces.
TO PROTECT YOUR VEHICLE
FROM CORROSION
. Wash and wax your vehicle often to keep
the vehicle clean.
. Always check for minor damage to the
paint and repair it as soon as possible.
. Keep drain holes at the bottom of the
doors open to avoid water accumulation.
. Check the underbody for accumulation of
sand, dirt or salt. If present, wash with
water as soon as possible.
CAUTION
. NEVER remove dirt, sand or other
debris from the passenger compart-
ment by washing it out with a hose.
Remove dirt with a vacuum cleaner. .
Never allow water or other liquids to
come in contact with electronic com-
ponents inside the vehicle as this may
damage them.
Chemicals used for road surface deicing are
extremely corrosive. They accelerate corro-
sion and deterioration of underbody compo-
nents such as the exhaust system, fuel and
brake lines, brake cables, floor pan and
fenders.
In winter, the underbody must be cleaned
periodically.
For additional protection against rust and
corrosion, which may be required in some
areas, it is recommended you consult an
INFINITI retailer.
CORROSION PROTECTION

8-2Do-it-yourself
When performing any inspection or main-
tenance work on your vehicle, always take
care to prevent serious accidental injury to
yourself or damage to the vehicle. The
following are general precautions which
should be closely observed.
WARNING
.This vehicle has high voltage DC and
AC systems as well as a 12-volt
system. DC and AC high voltage is
very dangerous and can cause severe
burns and electric shock that may
result in serious injury or death.
. Never touch, disassemble, remove or
replace the high voltage parts, har-
nesses and their connectors. High
voltage cables are orange. Touching,
disassembling, removing or replacing
those parts and harnesses can cause
severe burns or electric shock that
may result in serious injury or death.
. Never try to remove the service plug
located in the trunk room. The service
plug is used only when the vehicle is
serviced by trained technicians wear-
ing personal protection equipment
and is part of the high voltage
system. Touching the service plug
can cause severe burns or electric shock that may result in serious injury
or death.
. The INFINITI Direct Response Hy-
brid
®System uses high voltage up to
408 volts. The system can be hot
while and after starting. Be careful of
both the high voltage and the high
temperature. Obey the caution labels
attached to the vehicle.
. Park the vehicle on a level surface,
apply the parking brake securely and
block the wheels to prevent the
vehicle from moving. Move the shift
lever to P (Park).
. Be sure the ignition switch is in the
OFF or LOCK position when per-
forming any parts replacement or
repairs.
. The engine can start at any time
without warning when the hybrid
system is in the READY to drive
mode. If you must work with the
Hybrid System in the READY to drive
mode, keep your hands, clothing, hair
and tools away from fans, belts and
any other parts that can move.
. It is advisable to secure or remove
any loose clothing and remove any
jewelry, such as rings, watches, etc.
before working on your vehicle. .
Always wear eye protection when-
ever you work on your vehicle.
. Your vehicle is equipped with an
automatic engine cooling fan. It may
come on at any time without warn-
ing, even if the ignition key is in the
OFF position and the engine is not
running. To avoid injury, always dis-
connect the negative battery cable
before working near the fan.
. If you must run the engine in an
enclosed space such as a garage, be
sure there is proper ventilation for
exhaust gases to escape.
. Never get under the vehicle while it is
supported only by a jack. If it is
necessary to work under the vehicle,
support it with safety stands.
. Keep smoking materials, flame and
sparks away from the fuel tank and
battery.
CAUTION
.Do not work under the hood while the
engine is hot. Turn the hybrid system
off and wait until it cools down.
. Avoid direct contact with used en-
gine oil and coolant. Improperly dis-
MAINTENANCE PRECAUTIONS

JUMP STARTING
If jump starting is necessary, see “Jump
starting” (P.6-10). If the INFINITI Direct
Response Hybrid
®System does not start
by jump starting, the 12-volt battery may
have to be replaced. It is recommended you
visit an INFINITI retailer for this service.
WARNING
Be sure the engine and the ignition
switch are off and that the parking
brake is engaged securely.
CAUTION
Be sure to use the correct socket to
remove the spark plugs. An incorrect
socket can damage the spark plugs.
SDI2020
REPLACING SPARK PLUGS
If replacement is required, it is recommended
you visit an INFINITI retailer for this service.
Iridium-tipped spark plugs
It is not necessary to replace the iridium-
tipped spark plugs as frequently as the
conventional type spark plugs since they will
last much longer. Follow the maintenance
schedule shown in the “9. Maintenance and
schedules” section, but do not reuse them by
cleaning or regapping.
Do-it-yourself8-15
SPARK PLUGS

8-22Do-it-yourself
SDI2452
4. Align the tips of the upper and lowerparts, and then push them together until
it is securely closed.
5. Operate the buttons to check its opera- tion.
If you need any assistance for replacement,
it is recommended you visit an INFINITI
retailer for this service.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) this device
must accept any interference received, in-
cluding interference that may cause unde-
sired operation.
Note: Changes or modifications not ex-
pressly approved by the party responsible
for compliance could void the user’s author-
ity to operate the equipment.
For Canada:
This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation subject to the following two
conditions: (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference that
may cause undesired operation of the
device.