tow INFINITI Q70 HYBRID 2018 Roadside Assistance Guide

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . RAG–21
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–26
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–27
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–30
5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–30
5-2 REMOVE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–32
RAG–4

3-4 Turning OFF the Ignition Switch1. Check the READY
indicator status. If it is ON, the high voltage system is active.
2. Press the ignition switch once to turn OFF the high voltage system. Then verify whether the READY
indicator is OFF.
3. If possible, keep the Infiniti Intelligent Key at least 5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion
DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock.
•The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then the vehicle must be completely out of the water and drained to avoid electrical shock.
•
If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components, harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the
vehicle. After shut down, standard towing/recovery procedures can be used. Refer to
4-3 Towing
(RAG–24)
.
ACC
LOCK
(OFF)
ON
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RAG–18

Spare tire:
The spare tire is located under the trunk floor cover.• Remove the clamp (2) holding the spare tire.
4-3 Towing
4-3.1 Vehicle Specifications
Length 196.1 in. (4,980 mm) *1
195.7 in. (4,970 mm) *2
Width 72.6 in. (1,845 mm)
Overall Height 59.1 in. (1,500 mm)
Wheel Base 114.2 in. (2,900 mm)
Minimum ground clearance 5.91 in. (150.2 mm)
Overall vehicle weight 4,178 - 4,244 lbs. (1,895 - 1,925 kg) (Weight varies by equipment and trim level.)
Front approach angle 14.7°
Rear departure angle 15.6°
*1 With front license plate
*2 Without front license plate
2
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RAG–24

4-3.2 Towing Guidelines
Infiniti strongly recommends that Q70 HYBRID be towed with the driving (rear) wheels off the ground or
that a dolly be used as illustrated.
• Never tow with the rear wheels on the ground or four (4) wheels on the ground (forwardor backward) , as this may cause serious and expensive damage to the motor.
• Never tow AWD models with any of the wheels on the ground as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down hook to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down hook.
• Always pull the cable straight out from the front of the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
Perform vehicle towing by holding up drive (rear) wheels or on flatbed in order to prevent secondary
damage from voltage generated by the motor. In addition, turn the ignition switch OFF when towing the
vehicle. Refer to the following illustration:
NOTE:
It is also permissible to transport the Q70 facing rearward on a flatbed. If the vehicle cannot be
placed in Neutral, a P (Park) release procedure may be required. Refer to
4-1.2 Shift Selector
Lever Lock Release (RAG–23)
.
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RAG–25

4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
If the vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for
vehicle recovery. Always follow the manufacturer’s instructions for the recovery device.
To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
• Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’sinstructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.
Front Tie Down Hook: • Do not use the front tie down hook for towing or vehiclerecovery.
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RAG–26

Rear Tie Down Hook:• Do not use the rear tie down hook for towing or vehiclerecovery.
• The rear tie down hook is designed to secure the vehicle during transport only, as illustrated.
4-4 Jacking Up the Vehicle and Changing a Tire
Always follow these instructions when jacking up the vehicle and changing a tire:
• Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be on level ground.
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
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