emergency towing INFINITI QX 2011 Owners Manual

6 In case of emergency
Roadside assistance program...................... 6-2
Emergency engine shut off ......................... 6-2
Flat tire ........................................... 6-2
Tire Pressure Monitoring System (TPMS) ......... 6-2
Changing a flat tire ............................. 6-3
Jump starting ..................................... 6-11Push starting
.................................... 6-13
If your vehicle overheats .......................... 6-13
Towing your vehicle .............................. 6-14
Towing recommended by INFINITI ...............6-15
Vehicle recovery (freeing a stuck vehicle) ........6-17

WARNING
●Incorrect wheel nuts or improperly tightened
wheel nuts can cause the wheel to become
loose or come off. This could cause an
accident.
● Do not use oil or grease on the wheel studs or
nuts. This could cause the nuts to become
loose.
● Retighten the wheel nuts when the vehicle
has been driven for 600 miles (1,000 km)
(also in cases of a flat tire, etc.).
● As soon as possible, tighten the wheel nuts
to the specified torque with a torque wrench.
Wheel nut tightening torque: 98 ft-lb (133 N·m)
The wheel nuts must be kept tightened to speci-
fication at all times. It is recommended that
wheel nuts be tightened to specifications at
each lubrication interval. ●
Adjust tire pressure to the COLD pressure.
COLD pressure:
After the vehicle has been parked for three
hours or more or driven less than 1 mile (1.6
km).
COLD tire pressures are shown on the Tire
and Loading Information label affixed to the
driver side center pillar.
After adjusting tire pressure to the COLD tire
pressure, the display of the tire pressure infor-
mation may show higher pressure than the
COLD tire pressure after the vehicle has been
driven more than 1 mile (1.6 km). This is be-
cause the tire pressurizes as the tire tempera-
ture rises. This does not indicate a system
malfunction.
Stowing the damaged tire and tools
1. Securely store the damaged tire, jack and tools in the storage area.
2. Close the cargo floor cover.
3. Replace the cargo floor board.
4. Close the lift gate.
WARNING
Always make sure that the spare tire and jack-
ing equipment are properly secured after use.
Such items can become dangerous projectiles
in an accident or sudden stop.
If needed Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty Information
Booklet (Canada).
6-10In case of emergency

CAUTION
Do not keep the starter motor engaged for more
than 10 seconds. If the engine does not start
right away, push the ignition switch to the OFF
position and wait 10 seconds before trying
again.
8. After starting your engine, carefully dis-connect the negative cable and then the
positive cable (
4→3→2→1).
9. Replace the vent caps (if so equipped). Be sure to dispose of the cloth used to cover
the vent holes as it may be contaminated
with corrosive acid.
10. Put the battery cover on.
Do not attempt to start the engine by pushing.
CAUTION
● Automatic transmission models cannot be
push-started or tow-started. Attempting to
do so may cause transmission damage.
● Three way catalyst equipped models should
not be started by pushing since the three
way catalyst may be damaged.
● Never try to start the vehicle by towing it;
when the engine starts, the forward surge
could cause the vehicle to collide with the
tow vehicle.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
CAUTION
● Do not continue to drive if your vehicle over-
heats. Doing so could cause engine damage
or a vehicle fire.
● To avoid the danger of being scalded, never
remove the radiator cap or coolant reservoir
cap while the engine is still hot. When the
radiator cap or coolant reservoir cap is re-
moved, pressurized hot water will spurt out,
possibly causing serious injury.
● Do not open the hood if steam is coming out.
If your vehicle is overheating (indicated by an
extremely high temperature gauge reading), or
if you feel a lack of engine power, detect
abnormal noise, etc., take the following steps:
1. Move the vehicle safely off the road, apply the parking brake and move the selector
lever to the P (Park) position.
Do not stop the engine.
2. Turn off the climate control. Open all the windows, move the heater or air condi-
tioner temperature control to maximum
hot and fan control to high speed.
PUSH STARTING IF YOUR VEHICLE OVERHEATS
In case of emergency6-13

3. If engine overheating is caused by climb-ing a long hill on a hot day, run the engine
at a fast idle (approximately 1,500 rpm)
until the temperature gauge indication
returns to normal.
4. Get out of the vehicle. Look and listen for steam or coolant escaping from the radia-
tor before opening the hood. (If steam or
coolant is escaping, turn off the engine.)
Do not open the hood further until no
steam or coolant can be seen.
5. Open the engine hood.
WARNING
If steam or water is coming from the engine,
stand clear to prevent getting burned.
6. Visually check drive belts for damage or looseness. Also check if the cooling fan is
running. The radiator hoses and radiator
should not leak water. If coolant is leak-
ing or the cooling fan does not run, stop
the engine.
WARNING
Be careful not to allow your hands, hair, jewelry
or clothing to come into contact with, or get
caught in, engine belts or the engine cooling
fan. The engine cooling fan can start at any
time.
7. After the engine cools down, check thecoolant level in the reservoir tank with the
engine running. Add coolant to the reser-
voir tank if necessary. Have your vehicle
repaired at the nearest INFINITI retailer.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada). When towing your vehicle, all State (Provincial
in Canada) and local regulations for towing
must be followed. Incorrect towing equipment
could damage your vehicle. Towing instructions
are available from an INFINITI retailer. Local
service operators are familiar with the appli-
cable laws and procedures for towing. To assure
proper towing and to prevent accidental dam-
age to your vehicle, INFINITI recommends that
you have a service operator tow your vehicle. It
is advisable to have the service operator care-
fully read the following precautions.WARNING
●
Never ride in a vehicle that is being towed.
● Never get under your vehicle after it has been
lifted by a tow truck.
CAUTION
● When towing, make sure that the transmis-
sion, axles, steering system and powertrain
are in working condition. If any of these con-
ditions apply, dollies or a flatbed tow truck
must be used.
● Always attach safety chains before towing.
TOWING YOUR VEHICLE
6-14In case of emergency

For information about towing your vehicle be-
hind a recreational vehicle (RV), see “FLAT
TOWING” in the “9. Technical and consumer
information” section of this manual.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
TOWING RECOMMENDED BY INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be towed
with the driving (rear) wheels off the ground or
place the vehicle on a flat bed truck as illus-
trated.
CAUTION
●Never tow automatic transmission models
with the rear wheels on the ground or four
wheels on the ground (forward or backward),
as this may cause serious and expensive
damage to the transmission. If it is neces-
sary to tow the vehicle with the front wheels
raised, always use towing dollies under the
rear wheels.
Two-wheel drive models
SCE0925
In case of emergency6-15

●When towing rear wheel drive models with
the front wheels on the ground or on towing
dollies: Place the ignition in the ACC or ON
position, and secure the steering wheel in a
straight-ahead position with a rope or simi-
lar device. Never secure the steering wheel
by placing the ignition in the LOCK position.
This may damage the steering lock
mechanism.
Four-wheel Drive (4WD) models
INFINITI recommends that towing dollies be
used when towing your vehicle or the vehicle be
placed on a flat bed truck as illustrated.
Four-wheel drive models
SCE0907
6-16In case of emergency

CAUTION
Never tow 4WD models with any of the wheels
on the ground as this may cause serious and
expensive damage to the powertrain.
VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
●Stand clear of a stuck vehicle.
● Do not spin your tires at high speed. This
could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed spe-
cifically for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Attach the tow strap to the recovery hook.
CAUTION
● Tow chains or cables must be attached only
to the main structural members of the ve-
hicle or the towing hooks. Otherwise, the
vehicle body will be damaged.
Front
SCE0921
Rear
SCE0922
In case of emergency6-17

●Use the towing hook only to free a vehicle
stuck in sand, snow, mud, etc. Never tow the
vehicle for a long distance using only the
towing hook.
● The towing hook is under tremendous force
when used to free a stuck vehicle. Never pull
the hook at an angle.
● Always pull the cable straight out from the
front or rear of the vehicle.
● Pulling devices should be routed so they do
not touch any part of the suspension, steer-
ing, brake or cooling systems.
● Pulling devices such as ropes or canvas
straps are not recommended for use in ve-
hicle towing or recovery.Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires. 4. Slowly rock the vehicle forward and back-
ward.
●Shift back and forth between R (Reverse)
and D (Drive).
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R and D.
● Do not spin the tires above 35 MPH (55
km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
6-18In case of emergency

Temperature conditions can also affect towing.
For example, towing a heavy trailer in high
outside temperatures on graded roads can af-
fect engine performance and cause overheat-
ing. The transmission high fluid temperature
and engine protection mode, which helps re-
duce the chance of transmission and engine
damage, could activate and automatically de-
crease engine power. Vehicle speed may de-
crease under high load. Plan your trip carefully
to account for trailer and vehicle load, weather
and road conditions.
WARNING
Overheating can result in reduced engine
power and vehicle speed. The reduced speed
may be lower than other traffic, which could
increase the chance of a collision. Be especially
careful when driving. If the vehicle cannot
maintain a safe driving speed, pull to the side
of the road in a safe area. Allow the engine to
cool and return to normal operation. See “IF
YOUR VEHICLE OVERHEATS” in the “6. In case of
emergency” section of this manual.
CAUTION
Vehicle damage resulting from improper tow-
ing procedures is not covered by INFINITI
warranties.
Tongue load
When using a weight carrying or a weight
distributing hitch, keep the tongue load be-
tween 10 to 15% of the total trailer load or use
the trailer tongue load specified by the trailer
manufacturer. The tongue load must be within
the maximum tongue load limits shown in the
following “Towing Load/Specification” chart. If
the tongue load becomes excessive, rearrange
cargo to allow for proper tongue load.
STI0542
9-18Technical and consumer information

FLAT TOWING
Towing your vehicle with all four wheels on the
ground is sometimes called flat towing. This
method is sometimes used when towing a
vehicle behind a recreational vehicle, such as a
motor home.
CAUTION
●Failure to follow these guidelines can result
in severe transmission damage.
● Whenever flat towing your vehicle, always
tow forward, never backward.
● DO NOT tow any automatic transmission ve-
hicle with all four wheels on the ground (flat
towing). Doing so WILL DAMAGE internal
transmission parts due to lack of transmis-
sion lubrication.
● DO NOT tow an Four-Wheel Drive (4WD) ve-
hicle with any of the wheels on the ground.
Doing so may cause serious and expensive
damage to the powertrain.
● For emergency towing procedures refer to
“TOWING RECOMMENDED BY INFINITI” in the
“6. In case of emergency” section of this
manual.
Automatic Transmission
Four-Wheel Drive (4WD) models :
Do not tow a 4WD vehicle with any of the wheels
on the ground.
Two-Wheel Drive (2WD) models :
To tow a vehicle equipped with an automatic
transmission, an appropriate vehicle dolly
MUST be placed under the towed vehicle’s drive
wheels. Alwaysfollow the dolly manufacturer’s
recommendations when using their product. DOT (Department Of Transportation) Quality
Grades: All passenger car tires must conform to
federal safety requirements in addition to these
grades.
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA Temperature A
TREADWEAR
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1 1/2) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon actual conditions of their use,
however, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteristics
and climate.
UNIFORM TIRE QUALITY GRADING
9-28Technical and consumer information