service INFINITI QX 2011 Owners Manual

Your INFINITI represents a new way of thinking
about vehicle design. It integrates advanced
engineering and superior craftsmanship with a
simple, refined aesthetic sensitivity associated
with traditional Japanese culture.
The result is a different notion of luxury and
beauty. The car itself is important, but so is the
sense of harmony that the vehicle evokes in its
driver, and the sense of satisfaction you feel
with the INFINITI — from the way it looks and
drives to the high level of retailer service.
To ensure that you enjoy your INFINITI to the
fullest, we encourage you to read this Owner’s
Manual immediately. It explains all of the fea-
tures, controls and performance characteristics
of your INFINITI; it also provides important
instructions and safety information.
A separate Warranty Information Booklet is in-
cluded in your Owner’s literature portfolio. The
INFINITI Service and Maintenance Guide ex-
plains details about maintaining and servicing
your vehicle. Always carry it with you when you
take your vehicle to an INFINITI retailer. The War-
ranty Information Booklet contents provide
complete information about all warranties cov-
ering this vehicle, the requirements to keep the
warranties in effect as well as the INFINITI Road-
side Assistance program.Additionally, a separate Customer Care and
Lemon Law Information Booklet will explain how
to resolve any concerns you may have with your
vehicle, as well as clarify your rights under your
state’s lemon law.
READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read your Owner’s
Manual carefully. This will ensure familiarity
with controls and maintenance requirements,
assisting you in the safe operation of your
vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMINDERS
FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you and
your passengers!
●
NEVER drive under the influence of alcohol or
drugs.
● ALWAYS observe posted speed limits and
never drive too fast for conditions.
● ALWAYS give your full attention to driving
and avoid using vehicle features or taking
other actions that could distract you.
● ALWAYS use your seat belts and appropriate
child restraint systems. Pre-teen children
should be seated in the rear seat.
● ALWAYS provide information about the
proper use of vehicle safety features to all
occupants of the vehicle.
● ALWAYS review this Owner’s Manual for im-
portant safety information.
FOREWORD

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer
are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your
INFINITI retailer cannot assist you with or you
would like to provide INFINITI directly with
comments or questions, please contact our
(INFINITI’s) Consumer Affairs Department using
our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask for
the following information:
– Your name, address, and telephone number
– Vehicle identification number (on dash
panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR You can write to INFINITI with the information on
the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.

●Tampering with the air bag system may re-
sult in serious personal injury. For example,
do not change the front seats by placing
material near the seatback or by installing
additional trim material, such as seat cov-
ers, around the side air bags.
● Work around and on the side air bag and
curtain and rollover air bag systems should
be done by an INFINITI retailer. Installation
of electrical equipment should also be done
by an INFINITI retailer. The Supplemental Re-
straint System (SRS) wiring harnesses*
should not be modified or disconnected. Un-
authorized electrical test equipment and
probing devices should not be used on the
side-impact air bag system.
*1.The SRS wiring harness connectors are yellow and orange for easy identifica-
tion.
When selling your vehicle, we request that you
inform the buyer about the side air bag and
curtain and rollover air bag systems and guide
the buyer to the appropriate sections in this
Owner’s Manual.
SEAT BELTS WITH PRETENSIONERS
(front seats)
WARNING
●The pretensioners cannot be reused after ac-
tivation. They must be replaced together
with the retractor and buckle as a unit.
● If the vehicle becomes involved in a frontal,
side impact and rollover collision but a pre-
tensioner is not activated, be sure to have
the pretensioner system checked and, if nec-
essary, replaced by an INFINITI retailer.
● No unauthorized changes should be made to
any components or wiring of the preten-
sioner system. This is to prevent damage to
or accidental activation of the pretension-
ers. Tampering with the pretensioner sys-
tem may result in serious personal injury.
● Work around and on the pretensioner sys-
tem should be done by an INFINITI retailer.
Installation of electrical equipment should
also be done by an INFINITI retailer. Unau-
thorized electrical test equipment and prob-
ing devices should not be used on the pre-
tensioner system. ●
If you need to dispose of a pretensioner or
scrap the vehicle, contact an INFINITI re-
tailer. Correct pretensioner disposal proce-
dures are set forth in the appropriate
INFINITI Service Manual. Incorrect disposal
procedures could cause personal injury.
The pre-tensioner system activates when any of
the air bags deploy. Working with the seat belt
retractor, it helps tighten the seat belt when the
vehicle becomes involved in certain types of
collisions, helping to restrain front seat occu-
pants.
The pretensioner is encased with the seat belt
retractor and buckle anchor. These seat belts
are used the same way as conventional seat
belts.
When a pretensioner activates, smoke is re-
leased and a loud noise may be heard. The
smoke is not harmful, and it does not indicate a
fire. Care should be taken not to inhale it as it
may cause irritation and choking. Those with a
history of a breathing condition should get
fresh air promptly.
After pretensioner activation, load limiters al-
low the seat belt to release webbing (if neces-
sary) to reduce forces against the chest.
1-62Safety — Seats, seat belts and supplemental restraint system

When the ignition switch is in the ON position,
the supplemental air bag warning light illumi-
nates for about 7 seconds and then turns off.
This means the system is operational.
If any of the following conditions occur, the
front air bag, side air bag, curtain and rollover
air bag and pretensioner systems need servic-
ing:
●The supplemental air bag warning light re-
mains on approximately 7 seconds after the
ignition switch is pushed to the ON position.
● The supplemental air bag warning light
flashes intermittently.
● The supplemental air bag warning light does
not come on at all.
Under these conditions, the front air bag, side
air bags, and curtain and rollover air bags or
pretensioner systems may not operate properly.
They must be checked and repaired. Take your
vehicle to the nearest INFINITI retailer.WARNING
If the supplemental air bag warning light is on,
it could mean that the front air bag, side air
bag, curtain and rollover air bag and/or preten-
sioner systems will not operate in an accident.
To help avoid injury to yourself or others, have
your vehicle checked by a retailer as soon as
possible.
REPAIR AND REPLACEMENT
PROCEDURE
The front air bags, side air bags, curtain and
rollover air bags and pretensioners are de-
signed to activate on a one-time-only basis. As
a reminder, unless it is damaged, the supple-
mental air bag warning light will remain illumi-
nated after inflation has occurred. Repair and
replacement of these systems should be done
only by an INFINITI retailer.
When maintenance work is required on the
vehicle, the front air bags, side air bags, curtain
and rollover air bags, pretensioners and related
parts should be pointed out to the person
conducting the maintenance. The ignition
switch should always be in the LOCK position
when working under the hood or inside the
vehicle.
WARNING
● Once a front air bag, side air bag or curtain
and rollover air bag has inflated, the air bag
module will not function again and must be
replaced. Additionally, the activated preten-
sioner must also be replaced. The air bag
module and pretensioner should be replaced
by an INFINITI retailer. The air bag module
and pretensioner system cannot be
repaired.
● The front air bag, side air bag, curtain and
rollover air bag and the pretensioner should
be inspected by an INFINITI retailer if there is
any damage to the front end or side portion
of the vehicle.
● If you need to dispose of a supplemental air
bag or pretensioner or scrap the vehicle,
contact an INFINITI retailer. Correct supple-
mental air bag and pretensioner system dis-
posal procedures are set forth in the appro-
priate INFINITI Service Manual. Incorrect
disposal procedures could cause personal
injury.
1-64Safety — Seats, seat belts and supplemental restraint system

CAUTION
Continued vehicle operation when the AT oil
temperature warning light is on may damage
the AT.
orBrake warning
light
This light functions for both the parking brake
and the foot brake systems.
Parking brake indicator :
When the ignition switch is in the ON position,
the light comes on when the parking brake is
applied.
Low brake fluid warning light :
When the ignition switch is in the ON position,
the light warns of a low brake fluid level. If the
light comes on while the engine is running with
the parking brake not applied, stop the vehicle
and perform the following:
1. Check the brake fluid level. If brake fluid isnecessary, add fluid and have the system
checked by your INFINITI retailer. (See
“BRAKE FLUID” in the “8. Maintenance
and do-it-yourself” section.) 2. If the brake fluid level is correct, have the
warning system checked by an INFINITI
retailer.
Low hydraulic pressure warning indicator :
If the brake warning light illuminates when the
engine is running, or while driving with the
parking brake is released, check the brake fluid
level. If the brake fluid level is sufficient, it may
indicate low hydraulic pressure in the brake
booster. Have the brake system checked by an
INFINITI retailer promptly.
Anti-lock Braking System (ABS) warning indica-
tor :
When the parking brake is released and the
brake fluid level is sufficient, if both the brake
warning light and the Anti-lock Braking System
(ABS) warning light illuminate, it may indicate
the ABS is not functioning properly. Have the
brake system checked, and if necessary re-
paired, by an INFINITI retailer promptly. (See
“Anti-lock Braking System (ABS) warning light”
earlier in this section.)
WARNING
●Your brake system may not be working prop-
erly if the warning light is on. Driving could
be dangerous. If you judge it to be safe, drive
carefully to the nearest service station for
repairs. Otherwise, have your vehicle towed
because driving it could be dangerous.
● Pressing the brake pedal with the engine
stopped and/or low brake fluid level may
increase your stopping distance and braking
will require greater pedal effort as well as
pedal travel.
● If the brake fluid level is below the minimum
or MIN mark on the brake fluid reservoir, do
not drive until the brake system has been
checked at an INFINITI retailer.
Blind Spot Warning (BSW)
system warning light
(orange; if so equipped)
If the light comes on in orange and remains on,
it may indicate that the BSW system is not
functioning properly. Although the vehicle is
still driveable, have the system checked by an
INFINITI retailer. See “BLIND SPOT WARNING
(BSW) SYSTEM” in the “5. Starting and driving”
section.
2-12Instruments and controls

If the light still remains on and/or the engine will
not start, see an INFINITI retailer for INFINITI Ve-
hicle Immobilizer System service as soon as
possible. Please bring all Intelligent Keys that
you have when visiting an INFINITI retailer for
service.WARNING
In freezing temperatures the washer solution
may freeze on the window and obscure your
vision which may lead to an accident. Warm the
window with the defroster before you wash the
window.
CAUTION
●Do not operate the washer continuously for
more than 30 seconds.
● Do not operate the washer if the reservoir
tank is empty.
● Do not fill the window washer reservoir tank
with washer fluid concentrates at full
strength. Some methyl alcohol based
washer fluid concentrates may permanently
stain the grille if spilled while filling the win-
dow washer reservoir tank.
● Pre-mix washer fluid concentrates with wa-
ter to the manufacturer’s recommended lev-
els before pouring the fluid into the window
washer reservoir tank. Do not use the win-
dow washer reservoir tank to mix the washer
fluid concentrate and water. If the windshield wiper operation is interrupted
by snow or ice, the wiper may stop moving to
protect its motor. If this occurs, turn the wiper
switch to the OFF position and remove the snow
or ice that is on and around the wiper arms. In
approximately 1 minute, turn the switch on again
to operate the wiper.
WINDSHIELD WIPER AND WASHER SWITCH
2-32Instruments and controls

For more details about the Tire Pressure Moni-
toring System (TPMS), see “TIRE PRESSURE
MONITORING SYSTEM (TPMS)” in the “5. Start-
ing and driving” section.
* When the ignition switch is in the ACC posi-
tion, the “Tire Pressure” key is not displayed.Maintenance information
The maintenance intervals can be displayed for
the engine oil, oil filter, tire and other reminders.
To set a maintenance interval, select a preferred
item from the list.
You can also set to display a message to remind
you that the maintenance needs to be per-
formed.
The following example shows how to set the
engine oil maintenance information. Use the
same steps to set the other maintenance infor-
mation.
1. Set the interval (mileage) of the mainte-nance schedule. To determine the recom-
mended maintenance interval, refer to
your “INFINITI Service and Maintenance
Guide”.
2. To display the reminder automatically when the desired distance is reached,
select the “Reminder” key.
3. Reset the driving distance to the new maintenance schedule.
4. To return to the previous screen, push the BACK button.
The unit can be converted between “US” and
“Metric”. (See “HOW TO USE SETTING BUTTON”
later in this section.)
SAA2481
SAA2482
4-10Monitor, climate, audio, phone and voice recognition systems

OPERATING TIPS
When the engine coolant temperature and out-
side air temperature are low, the air flow from
the foot outlets may not operate. However, this
is not a malfunction. After the coolant tempera-
ture warms up, the air flow from the foot outlets
will operate normally.
The sensors
AandBlocated on the instru-
ment panel help maintain a constant tempera-
ture. Do not put anything on or around the
sensors.
IN-CABIN MICROFILTER
Models without Advanced Climate Control Sys-
tem:
The climate control system is equipped with an
in-cabin microfilter which collects dirt, pollen,
dust, etc. To make sure the air conditioner
heats, defogs, and ventilates efficiently, replace
the filter in accordance with the maintenance
schedule in the INFINITI Service and Mainte-
nance Guide. To replace the filter, contact an
INFINITI retailer.
The filter should be replaced if air flow is ex-
tremely decreased or when windows fog up eas-
ily when operating heater or air conditioning
system. Models with Advanced Climate Control System:
The climate control system is equipped with a
natural grape seed polyphenol filter which col-
lects and neutralizes dirt, pollen, dust, etc. To
make sure that the air conditioner heats, defogs
and ventilates efficiently, replace the filter in
accordance with the maintenance schedule in
the INFINITI Service and Maintenance Guide. To
replace the filter, contact an INFINITI retailer.
The filter should be replaced if the air flow de-
creases significantly or if windows fog up easily
when operating the heater or air conditioner.SAA3088
SAA3058
Monitor, climate, audio, phone and voice recognition systems4-39

SERVICING CLIMATE CONTROL
The climate control system in your INFINITI is
charged with a refrigerant designed with the
environment in mind.This refrigerant will not
harm the earth’s ozone layer. However, special
charging equipment and lubricant are required
when servicing your INFINITI air conditioner.
Using improper refrigerants or lubricants will
cause severe damage to your climate control
system. (See “CAPACITIES AND RECOMMENDED
FUEL/LUBRICANTS” in the “9. Technical and
consumer information” section for climate con-
trol system refrigerant and lubricant recommen-
dations.)
Your INFINITI retailer will be able to service your
environmentally friendly climate control sys-
tem.
WARNING
The system contains refrigerant under high
pressure. To avoid personal injury, any air con-
ditioner service should be done only by an ex-
perienced technician with the proper
equipment.
AUDIO OPERATION PRECAUTIONS
Radio
Push the ignition switch to the ACC or ON
position and push the radio band select button
to turn on the radio. If you listen to the radio
with the engine not running, the ignition switch
should be pushed to the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter, build-
ings, bridges, mountains and other external
influences. Intermittent changes in reception
quality normally are caused by these external
influences.
Using a cellular phone in or near the vehicle may
influence radio reception quality.
Radio reception :
Your INFINITI radio system is equipped with
state-of-the-art electronic circuits to enhance
radio reception. These circuits are designed to
extend reception range, and to enhance the
quality of that reception. However there are some general characteristics
of both FM and AM radio signals that can affect
radio reception quality in a moving vehicle,
even when the finest equipment is used. These
characteristics are completely normal in a given
reception area, and do not indicate any mal-
function in your INFINITI radio system.
Reception conditions will constantly change
because of vehicle movement. Buildings, ter-
rain, signal distance and interference from
other vehicles can work against ideal reception.
Described below are some of the factors that
can affect your radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to come
from the audio system speakers. Storing the
device in a different location may reduce or
eliminate the noise.
AUDIO SYSTEM
4-40Monitor, climate, audio, phone and voice recognition systems

Delete Songs from Music Box :
Deletes the current song, selected songs or
albums by choosing from the list, or all
songs/albums in the Music Box.
Recording Quality :
Set the recording quality of 105 kbps or 132
kbps. The default is set to 105 kbps.
CDDB Version :
The version of the built-in Gracenote Database
is displayed.
Gracenote
NOTE:
●The information contained in the Gracenote
Database is not fully guaranteed.
● The service of the Gracenote Database on the
Internet may be stopped without prior notice
for maintenance.
End-User License Agreement
USE OF THIS PRODUCT IMPLIES ACCEPTANCE OF
THE TERMS BELOW.
Gracenote MusicIDTerms of Use
This application or device contains software
from Gracenote, Inc. of Emeryville, California
(“Gracenote”). The software from Gracenote
(the “Gracenote Software”) enables this appli-
cation to perform disc and/or file identification
and obtain music-related information, including
name, artist, track, and title information
(“Gracenote Data”) from online servers or em-
bedded databases (collectively, “Gracenote
Servers”) and to perform other functions. You
may use Gracenote Data only by means of the
intended End-User functions of this application
or device. You agree that you will use Gracenote
Data, the Gracenote Software, and Gracenote
Servers for your own personal non-commercial
use only. You agree not to assign, copy, transfer
or transmit the Gracenote Software or any
Gracenote Data to any third party. YOU AGREE
NOT TO USE OR EXPLOIT GRACENOTE DATA, THE
GRACENOTE SOFTWARE, OR GRACENOTE SERV-
ERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. You agree that your non-exclusive license to use
the Gracenote Data, the Gracenote Software,
and Gracenote Servers will terminate if you
violate these restrictions. If your license termi-
nates, you agree to cease any and all use of the
Gracenote Data, the Gracenote Software, and
Gracenote Servers. Gracenote reserves all
rights in Gracenote Data, the Gracenote Soft-
ware, and the Gracenote Servers, including all
ownership rights. Under no circumstances will
Gracenote become liable for any payment to
you for any information that you provide.
You agree that Gracenote, Inc. may enforce its
rights under this Agreement against you di-
rectly in its own name.
The Gracenote service uses a unique identifier
to track queries for statistical purposes. The
purpose of a randomly assigned numeric iden-
tifier is to allow the Gracenote service to count
queries without knowing anything about who
you are. For more information, see the web
page for the Gracenote Privacy Policy for the
Gracenote service.
Monitor, climate, audio, phone and voice recognition systems4-77