service INFINITI QX30 2017 Service Manual

MessagePossible causes/consequences and solutions
[ICC Currently Unavailable
See Operator’s Manual] Intelligent Cruise Control is temporarily inoperative.
Possible causes:
•The function is impaired due to heavy rain or snow.•The radar sensor system is temporarily inoperative, e.g. due to electromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation.
•The system is outside the operating temperature range.•The on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
Intelligent Cruise Control is operational again.
If the display message does not disappear:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away
3. Restart the engine
[ICC Inoperative] Intelligent Cruise Control is faulty. Forward Emergency Braking may also have become inoperative. A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[ICC Suspended] You have depressed the accelerator pedal. Intelligent Cruise Control is no longer controlling the speed of the vehicle. Remove your foot from the accelerator pedal.
[ICC---MPH] An activation condition for Intelligent Cruise Control is not fulfilled.
Check the activation conditions for Intelligent Cruise Control (see Intelligent Cruise Control (ICC) system (Full speed range) (if equipped)
in the 5. Starting and driving section)
[ICC and Speed Limiter Inop-
erative] Intelligent Cruise Control and Speed Limiter are faulty.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Cruise Control and Speed
Limiter Inoperative] Cruise Control and Speed Limiter are faulty.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Speed Limiter Suspended] While depressing the accelerator pedal beyond the pressure point (kickdown), Speed Limiter cannot be activated. If conditions permit, drive faster than 20 MPH (30 km/h) and store the speed.
Instruments and controls2-49

MessagePossible causes/consequences and solutions
[Tire Press. Monitor Currently
Unavailable] No signals can be received from the tire pressure sensors due to strong RF interference. The tire pressure monitor is temporarily
malfunctioning.
Drive on. The tire pressure monitoring system restarts automatically as soon as the cause has been rectified.
[Tire Press. Sensor(s)
Missing] There is no signal from the tire pressure sensor of one or several wheels. The pressure of the affected tire is not displayed in the vehicle
information display.
Have the faulty tire pressure sensor replaced. It is recommended you visit an INFINITI retailer for this service.
[Tire Press. Monitor
Inoperative No Wheel
Sensors] The wheels fitted do not have suitable tire pressure sensors. The tire pressure monitoring system is deactivated.
Fit wheels with suitable tire pressure sensors The tire pressure monitoring system is activated automatically after driving for a few
minutes.
[Tire Press. Monitor
Inoperative] The tire pressure monitoring system is faulty.
2-52Instruments and controls

Vehicle
MessagePossible causes/consequences and solutions
[Depress Brake to Start
Engine] (DCT models only). You have attempted to start the engine with the transmission in position N (Neutral) without depressing the brake
pedal.
Depress the brake pedal.
[To Deselect P or N, Depress
Brake and Start Engine] You have attempted to shift the shift lever to position R (Reverse) or D (Drive) without starting the engine.
Start the engine and depress the brake pedal.
NOTE•It is only possible to move the shift lever from position P (Park) to the desired position if you depress the brake pedal. Only then can
the parking lock be deactivated.
•At transmission fluid temperatures below -5oF (-20oC) you can only shift out of position P (Park) into another transmission position
when the engine is running.
[Apply Brake to Shift From ’P’] You have attempted to shift the shift lever to position R (Reverse), N (Neutral) or D (Drive) without depressing the brake pedal. Depress the brake pedal.
[Risk of Rolling Transmission
Not in P] The driver’s door is open/not fully closed and the shift lever is in position R (Reverse), N (Neutral) or D (Drive).
A warning tone also sounds
WARNING
The vehicle may roll away.
There is a risk of an accident.
1. Press the P (Park) button.
2. Secure the vehicle against rolling away.
3. Close the driver’s door fully.
[Service Required Do Not Shift
Gears Visit Dealer] You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D (Drive) is selected, Drive to an INFINITI retailer without shifting the transmission from position D (Drive).
If transmission position R (Reverse), N (Neutral) or P (Park), secure the vehicle against rolling away. It is recommended you consult an
INFINITI retailer.
Instruments and controls2-53

MessagePossible causes/consequences and solutions
[Only Shift to ’P’ when
Vehicle is Stationary] The vehicle is moving.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Shift the shift lever to position P.
[Reversing Not Possible Ser-
vice Required] The automatic transmission is malfunctioning. You cannot drive in reverse.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Transmission Malfunction] The automatic transmission is malfunctioning. Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Transmission Malfunction
Stop] The automatic transmission is malfunctioning.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away
3. It is recommended you consult an INFINITI retailer.
[Stop vehicle Shift to P Leave
Engine Running] The automatic transmission has overheated.
Drive on carefully. If the display message disappears, the automatic transmission is available again.
If the display message continues to be displayed:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away
3. Wait until the automatic transmission has cooled down and the display message goes out.
[Auxiliary Battery Malfunc-
tion] The auxiliary battery for the automatic transmission is no longer being charged.
1. It is recommended you visit an INFINITI retailer at the next opportunity.
2. Until then, press the P (Park) button before you switch off the engine.
3. Before leaving the vehicle, apply the electric parking brake.
[Trans. Oil Overheated Drive
On With Care] Manual drive program M and the temporarily active manual drive program are no longer available. Engine power output is reduced
Allow the vehicle to cool down.
[4WD System Currently Un-
available] The 4WD system has overheated. The vehicle is only driven by the front wheels.
Drive on, the airflow cools the 4WD system more quickly.
When the display message goes out, the 4WD system is available again and the vehicle is driven by all four wheels.
[4WD system Inoperative] The 4WD system is malfunctioning. The vehicle is only driven by the front wheels. Have the system checked. It is recommended you visit an INFINITI retailer for this service.
2-54Instruments and controls

MessagePossible causes/consequences and solutions
[Steering Malfunction See
Operator’s Manual]The electric steering lock is malfunctioning.WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Do not drive on. It is recommended you contact the nearest INFINITI retailer.
The electric steering lock was unable to unlock the steering.
1. Remove the key from the ignition switch.
2. To unlock the steering, move the steering wheel slightly.
3. Insert the key into the ignition lock again.
[Check Washer Fluid]
The washer fluid level in the washer fluid reservoir has dropped below the minimum.
Top up the washer fluid (see
Window washer fluidin the8. Do-it-yourself section)
[Wiper Malfunctioning] The windshield wipers are defective. Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Hazard Warning Flashers
Malfunctioning] The hazard warning lights are faulty.
Visit an INFINITI retailer.
2-56Instruments and controls

Key
MessagePossible causes/consequences and solutions
[Key Does Not Belong to
Vehicle]You have put the wrong key in the ignition switch.
Use the correct key.
[Obtain a New Key]
The key needs to be replaced.
It is recommended you visit an INFINITI retailer for this service.
[Replace Key Battery]The key battery is discharged.
Replace the battery (see
Checking the batteryin the8. Do-it-yourself section)
Instruments and controls2-57

•If any malfunctions are found or the heated
seat does not operate, turn the switch off
and have the system checked. It is recom-
mended you visit an INFINITI retailer for this
service.The front seats are warmed by built-in heaters.
The switches are located on the center console
and can be operated independently, for the
left-hand side seat and for the right-hand side
seat.
The three red indicator lights in the button
indicate the heating level you have selected The
system automatically switches from level 3 to
level 2 after approximately eight minutes The
system automatically switches from level 2 to
level 1 after approximately ten minutes. The
system automatically switches off approxi-
mately 20 minutes after it is set to level 1. 1. Turn the ignition switch to the ON position.
NOTE
The seat heater can only be activated when
the ignition switch is in the ON position.
2. Start the engine.
3. Select the heat range:
•To switch on: press button1repeatedly
until the desired heating level is set.
•To switch off: press button1repeatedly
until all the indicator lights turn off.
NOTE
If the battery voltage is too low, the seat heating
may switch off.NIC2634
Instruments and controls2-71

4. Hold the switch for an additional second.
If the side window opens again slightly:
1. Immediately pull the corresponding switchon the door control panel until the side
window is completely closed.
2. Hold the switch for an additional second.
3. If the corresponding side window remains closed after the button has been released,
the side window has been reset correctly. If
this is not the case, repeat the steps above
again.
If the power window automatic function does
not operate properly after performing the pro-
cedure above, have your vehicle checked. It is
recommended you visit an INFINITI retailer for
this service.
1Close
2Open
CAUTION
•Do not place heavy objects on the glass roof
or surrounding area.
•Do not hang from the sunshade or hang any
objects from it. It may cause damage or de-
formation to the sunshade.
•Close the sunshade when you leave the ve-
hicle for extended periods of time to prevent
the inside of the vehicle from reaching high
temperatures.
SUNSHADE OPERATION
The sunshade operates only when the ignition
switch is in the ON position.
WARNING
To avoid personal injury, keep your hands, fin-
gers and head away from the sunshade arm,
the arm rail and sunshade inlet port.
NOTE
The following notes cover situations where
strong sun shining on the roof of the vehicle
causes the area around the sunshade motor to
reach high temperatures:
•If the temperature of the sunshade motor
reaches a value between 185oF (85oC) and
212oF (100oC), “restricted mode” is enabled,
and the sunshade will only be allowed to
CLOSE.
•If the temperature of the sunshade motor
exceeds 212oF (100oC), the sunshade will
not operate.
NIC2646
FIXED GLASS ROOF (IF EQUIPPED)
Instruments and controls2-75

INFINITI INTELLIGENT KEY
Your vehicle can only be driven with the Intelli-
gent Keys which are registered to your vehicle’s
Intelligent Key System components and INFINITI
Vehicle Immobilizer System components.
Never leave the keys in the vehicle.
As many as four Intelligent Keys can be regis-
tered and used with one vehicle. The new keys
must be registered prior to use with the Intelli-
gent Key System and INFINITI Vehicle Immobi-
lizer System of your vehicle. It is recommended
that you visit an INFINITI retailer for this service.
Since the registration process requires erasing
all memory in the Intelligent Key components
when registering new keys, be sure to take all
Intelligent Keys that you have to the INFINITI
retailer.A key number plate is supplied with your keys.
Record the key number and keep it in a safe
place (such as your wallet), not in the vehicle. If
you lose your keys, it is recommended that you
visit an INFINITI retailer for duplicates by using
the key number. INFINITI does not record key
numbers so it is very important to keep track of
your key number plate.
A key number is only necessary when you have
lost all keys and do not have one to duplicate
from. If you still have a key, it can be duplicated
without knowing the key number.CAUTION
Listed below are conditions or occurrences
which will damage the Intelligent Key:
•Do not allow the Intelligent Key, which con-
tains electrical components, to come into
contact with water or salt water. This could
affect the system function.
•Do not drop the Intelligent Key.
•Do not strike the Intelligent Key sharply
against another object.
•Do not change or modify the Intelligent Key.
•Wetting may damage the Intelligent Key. If
the Intelligent Key gets wet, immediately
wipe until it is completely dry.
•Do not place the Intelligent Key for an ex-
tended period in an area where tempera-
tures exceed 140
oF (60oC).
•Do not attach the Intelligent Key with a key
holder that contains a magnet.
•Do not place the Intelligent Key near equip-
ment that produces a magnetic field, such
as a TV, audio equipment and personal
computers.
If an Intelligent Key is lost or stolen, INFINITI
recommends erasing the ID code of that Intelli-
gent Key. This will prevent the Intelligent Key
from unauthorized use to unlock the vehicle. For
information regarding the erasing procedure,
please contact an INFINITI retailer.
Mechanical key
CAUTION
Always carry the mechanical key installed in
the Intelligent Key.
NPA1497
KEYS
3-2Pre-driving checks and adjustments

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible causeRemedy
You cannot
lock or unlock
the vehicle
using the key The key battery
is discharged or
nearly dis-
charged:
•Vehicles without Intelligent Key:
try again to lock/unlock the vehicle using the remote control function of the key. Point the tip of the
key at the driver’s door handle from close range and press the/button.
If this does not work:
•Check the key battery (see Checking the batteryin the8. Do-it-yourself section) and replace it necessary
•Unlock (seeLocking with the mechanical key later in this section) or lock the vehicle using the emergency key element
There is interfer-
ence from a
powerful source
of radio waves
•Vehicles without Intelligent Key: try again to lock/unlock the vehicle using the remote control function of the key. Point the tip of the
key at the driver’s door handle from close range and press the
/button.
If this does not work:
•Unlock (see Locking with the mechanical key later in this section) or lock the vehicle using the emergency key element
The key is faulty
•Unlock (see Locking with the mechanical key later in this section) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI retailer for this service.
You can no
longer lock or
unlock the ve-
hicle using In-
telligent Key The key battery
is discharged or
nearly dis-
charged
•Check the key battery (see
Checking the batteryin the8. Do-it-yourself section) and replace it necessary
If this does not work:
•Unlock (see Locking with the mechanical key later in this section) or lock the vehicle using the emergency key element
There is interfer-
ence from a
powerful source
of radio waves
•Unlock (see Locking with the mechanical key later in this section) or lock the vehicle using the emergency key element
There is a fault
with the Intelli-
gent Key system
•Lock/unlock the vehicle using the remote control function of the key.•Have the vehicle and key checked. It is recommended you visist an INFINITI retailer for this service.
If the vehicle can also not be locked/unlocked using the remote control function
•Unlock (see Locking with the mechanical key later in this section) or lock the vehicle using the emergency key element
•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
3-12Pre-driving checks and adjustments