tow INFINITI QX30 2017 Service Manual

Two-Wheel Drive (FWD) models
CAUTION
NEVER tow automatic transmission (DCT) mod-
els with the front wheels on the ground or with
all four wheels on the ground (forwards or
backwards), as this may cause serious and ex-
pensive damage to the transmission. If it is
necessary to tow the vehicle with the rear
wheels raised, always use towing dollies un-
der the front wheels.
Four-Wheel Drive (4WD) models
INFINITI recommends that towing dollies be
used under the front or rear wheels when
towing your vehicle or the vehicle be placed on
a flatbed tow truck as illustrated.
CAUTION
Never tow 4WD models with any of the wheels
on the ground. Doing so will cause serious and
expensive damage to the drivetrain.
Vehicle recovery (freeing a stuck
vehicle)
WARNING
To avoid vehicle damage, serious personal in-
jury or death when recovering a stuck vehicle:
•Contact a professional towing service to re-
cover the vehicle if you have any questions
regarding the recovery procedure.
•Tow chains or cables must be attached only
to the vehicle recovery hooks or main struc-
tural members of the vehicle.
•Do not use the vehicle tie downs to tow or
free a stuck vehicle.
•Only use devices specifically designed for
vehicle recovery and follow the manufactur-
er’s instructions.
•Always pull the recovery device straight out
from the front of the vehicle. Never pull at an
angle.
•Route recovery devices so they do not touch
any part of the vehicle except the attach-
ment point.
If your vehicle is stuck in sand, snow, or mud,
and the vehicle is unable to free itself without
NCE4504WD models
In case of emergency6-15

being pulled, use the recovery hook stored in
the vehicle trunk.
WARNING
•Use the recovery hook only. Do not attach
the pulling device to any other part of the
vehicle body. Otherwise, the vehicle body
may be damaged.
•Use the recovery hook to free a vehicle only.
Never tow a vehicle using only the recovery
hook.
•The recovery hook is under tremendous
stress when used to free a trapped vehicle.
Always pull the pulling device straight out
from the vehicle. Never pull on the recovery
hook at an angle.
Securely install the recovery hook (stored in the
vehicle trunk) to the attaching mount located on
the front or rear bumper.
Make sure that the recovery hook is properly
secured in its storage location after use and the
license plate is properly reinstalled before driv-
ing the vehicle.
Rocking a stuck vehicle
WARNING
•To avoid potential injury, stand clear of a
stuck vehicle.
•Do not spin your tires at high speed. This
could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged.
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
•Shift back and forth between R (Reverse) and
D (Drive).
•Apply the accelerator as little as possible to
maintain the rocking motion.
•Release the accelerator pedal before shifting
between R (Reverse) and D (Drive).
•Do not spin the tires above 35 MPH (55
km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing service
to remove the vehicle.
6-16In case of emergency

TIRE DRESSINGS
INFINITI does not recommend the use of tire
dressings. Tire manufacturers apply a coating
to the tires to help reduce discoloration of the
rubber. If a tire dressing is applied to the tires,
it may react with the coating and form a com-
pound. This compound may come off the tire
while driving and stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
•Use a water-based tire dressing. The coating
on the tire dissolves more easily than with an
oil-based tire dressing.
•Apply a light coat of tire dressing to help
prevent it from entering the tire tread/
grooves (where it would be difficult to re-
move).
•Wipe off excess tire dressing using a dry
towel. Make sure the tire dressing is com-
pletely removed from the tire tread/grooves.
•Allow the tire dressing to dry as recom-
mended by tire dressing manufacturer.Occasionally remove loose dust from the inte-
rior trim, plastic parts and seats using a vacuum
cleaner or soft bristled brush. Wipe the vinyl
and leather surfaces with a clean, soft cloth
dampened in mild soap solution, then wipe
clean with a dry, soft cloth.
Regular care and cleaning is required in order to
maintain the appearance of the leather.
Before using any fabric protector, read the
manufacturer’s recommendations. Some fabric
protectors contain chemicals that may stain or
bleach the seat material.
Use a soft cloth dampened only with water to
clean the meter and gauge lens covers.
WARNING
Do not use water or acidic cleaners (hot steam
cleaners) on the seat. This can damage the
seat or occupant classification sensor. This
can also affect the operation of the air bag
system and result in serious personal injury.
CAUTION
•Never use benzine, thinner or any similar
material on the interior surfaces or surface
damage may occur. Such damage is not cov-
ered under the INFINITI warranty.
•Small dirt particles can be abrasive and
damaging to leather surfaces and should be
removed promptly. Do not use saddle soap,
car waxes, polishes, oils, cleaning fluids,
solvents, detergents or ammonia-based
cleaners as they damage the leather’s natu-
ral finish.
•Never use fabric protectors unless recom-
mended by the manufacturer.
•Do not use glass or plastic cleaner on meter
or gauge lens covers. It may damage the
lens covers.
AIR FRESHENERS
Most air fresheners use a solvent that could
affect the vehicle interior. If you use an air
freshener, take the following precautions:
•Hanging-type air fresheners can cause per-
manent discoloration when they contact ve-
hicle interior surfaces. Place the air fresh-
ener in a location that allows it to hang free
and not contact an interior surface.
•Liquid-type air fresheners typically clip on
the ventilators. These products can cause
immediate damage and discoloration when
spilled on interior surfaces.
CLEANING INTERIOR
7-4Appearance and care

GENUINE LEATHER SEAT COVERS
Automotive leather is typically finished with
coatings which protect the surface from the
sun’s damaging rays as well as making it
resistant to soiling. The finishes used in auto-
motive upholstery are unique; very different to
furniture, garment or shoe leathers. Leather is
extremely resilient and easy to clean and main-
tain.
•Before cleaning leather upholstery, vacuum
it to remove dust.
•To clean leather, simply use a soft and
lint-free cloth dampened with lukewarm wa-
ter and mild soap. Do not soak the leather.
•Use a gentle, circular motion. Do not run the
leather or apply extreme pressure when
cleaning.
•Wipe the leather again with another clean,
slightly damp cloth to remove soap residue.
Dry with a soft cloth.
Leather should be cleaned whenever it becomes
soiled. Dust and dirt may harm leather if al-
lowed to work into the finish.
Never use alcohol, cleaning solvents, oils, var-
nishes or polishes on your leather, and avoid
using unknown products as they damage the finish. Only use leather care agents approved
by INFINITI.
Steaming or ironing is not recommended as it
may damage the leather.
Leather is a natural product and has natural
surface properties such as unevenness in struc-
ture, marks caused by injury, and subtle color
differences. These are characteristics of leather
and not material faults.
Leather cleaning kit (if equipped)
Spray onto the leather cleaning cloth, then
gently wipe the surface of leather. Use a dry
towel to absorb any excess moisture.
Please refer to the instruction manual provided
with the leather cleaner kit.
Clean light-colored leather more frequently be-
cause soiling on such surfaces is much more
visible.
You can obtain the leather cleaner kit from an
INFINITI retailer.
MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
Most vehicle corrosion is caused by:
•The accumulation of moisture-retaining dirt
and debris in body panel sections, cavities,
and other areas.
•Damage to the paint surface and other pro-
tective coatings caused by gravel and stone
chips or minor traffic accidents.
ENVIRONMENTAL FACTORS INFLUENCE
THE RATE OF CORROSION
Moisture
The accumulation of sand, dirt and water on the
inside floor of the vehicle can accelerate corro-
sion. Wet floor carpet/floor mats will not dry
completely inside the vehicle. They should be
removed and completely dried to avoid floor
panel corrosion.
Relative humidity
Corrosion will be accelerated in areas of high
relative humidity, especially those areas where
the temperatures stay above freezing and
where atmospheric pollution exists and road
salt is used.
CORROSION PROTECTION
7-6Appearance and care

ACCESSING VEHICLE BATTERY
The vehicle battery is stored under a cover. To
remove the cover to gain access to the battery:
1. Disconnect the hood release cable
1and
any other cables from the battery cover. 2. Hold the battery top cover firmly and slide it
towards the front of the car
2and upwards
3.
3. Lift the cover up and away from the battery.
NOTE
When installing the battery cover, remember to
replace cables in their original position.
MAINTENANCE FREE BATTERY
For a maintenance free battery it is not required
to check the fluid level. However, INFINITI rec-
ommends to visually check the status of the
green indicator
A(if so equipped) periodically.
If it is not visible, replace the battery as soon as
possible.
MODELS WITH IDLE STOP/START
SYSTEM
•Ensure that the battery fitted is the special
battery that is enhanced with regard to the
charge-discharge capacity and life perfor-
mance. Avoid using any other battery for the
Idle Stop/Start System, as this may cause
early deterioration of the battery or a mal-
function of the Idle Stop/Start System. It isNDI1590
NDI920Z
8-10Do-it-yourself

Steering gear and linkage, axle and suspension
parts, drive shaft boots:
Check for damage, looseness, and leakage of
oil or grease. Under severe driving conditions,
inspect more frequently
Tire rotation:
Tires should be rotated every 6,000 miles
(10,000 km) for 2WD, every 3000 miles (5000
km) for 4WD/AWD according to the instructions
underTire rotation* earlier in this section“Ge-
neral maintenance” in this section. When rotat-
ing tires, check for damage and uneven wear.
Replace if necessary.
Transmission fluid/oil, differential oil, transfer
case oil:
Visually inspect for signs of leakage at specified
intervals. To ensure smooth, trouble-free, safe and eco-
nomical driving, INFINITI provides two mainte-
nance schedules that may be used, depending
upon the conditions in which you usually drive.
These schedules contain both distance and
time intervals, up to 120,000 miles (192,000
km)/144 months. For most people, the odom-
eter reading will indicate when service is
needed. However, if you drive very little, your
vehicle should be serviced at the regular time
intervals shown in the schedule.
After 120,000 miles (192,000 km)/144 months,
continue maintenance at the same mileage/time
intervals.
ADDITIONAL MAINTENANCE ITEMS
FOR SEVERE OPERATING SYSTEMS
Additional maintenance items for severe oper-
ating conditions; should be performed on ve-
hicles that are driven under especially demand-
ing conditions. Additional maintenance items
should be performed if you primarily operate
your vehicle under the following conditions:
•Repeated short trips of less than 5 miles in
normal temperatures or less than 10 miles in
freezing temperatures.
•Stop-and-go traffic in hot weather or low
speed driving for long distances.
•Driving in dusty conditions or on rough,
muddy or salt-spread roads.
•Towing a trailer, or using a camper or car-top
carrier.
OIL CHANGE MONITOR
This vehicle is equipped with oil change moni-
tor. It calculates engine oil and filter change
interval base on driving conditions. Driving in
severe conditions will shorten the engine oil
and filter change interval. When the Engine Oil
– Service Due Now warning appears in the
vehicle information display, the engine oil and
filter need to be replaced.
NOTE
For vehicles operated in Canada, both standard
and severe maintenance items should be per-
formed at every interval.
MAINTENANCE SERVICE MESSAGES
The maintenance service interval display in-
forms you of the next service due date.
NOTE
The maintenance service interval display does
not show any information on the engine oil level.
MAINTENANCE SCHEDULES
Maintenance and Schedules9-7

10 Technical information
Recommended fluids/lubricants and capacities . . . .10-2Fuel recommendation ..................10-3
Engine oil and oil filter recommendations ......10-5
Air conditioner system refrigerant and oil
recommendations ................... .10-6
Engine specifications ................... .10-7
Wheels and Tires ..................... .10-8
Dimensions ..........................10-8
When traveling or registering in another country . . .10-9
Vehicle identification ................... .10-9
Vehicle identification number (VIN) plate ......10-9
Vehicle identification number (chassis number) .10-10
Engine serial number .................10-10
F.M.V.S.S./C.M.V.S.S. Certification label ......10-10
Emission control information label ..........10-11
Tire and loading information label ..........10-11
Air conditioner specification label ..........10-11Installing front license plate
...............10-12
Vehicle loading information ................10-13
TERMS ..........................10-13
Vehicle load capacity .................10-14
Loading tips ...................... .10-15
Measurement of weights ...............10-15
Trailer towing ....................... .10-15
Uniform tire quality grading ...............10-16
Treadwear ....................... .10-16
Traction AA, A, B and C ................10-16
Temperature A, B and C ................10-16
Emission control system warranty ............10-17
Reporting safety defects ..................10-17
Readiness for inspection/maintenance (I/M) test . . .10-18
Event data recorders (EDR) (if so equipped) ......10-19
Owner’s manual/service manual order information . .10-19

FUEL RECOMMENDATION
INFINITI recommends the use of unleaded pre-
mium gasoline with an octane rating of at least
91 AKI (Anti-Knock Index) number (Research
octane number 95).
If unleaded premium gasoline is not available,
unleaded regular gasoline with an octane rating
of at least 89 AKI number (Research octane
number 93) may be temporarily used, but only
under the following precautions:
•Have the fuel tank filled only partially with
unleaded regular gasoline, and fill up with
unleaded premium gasoline as soon as pos-
sible.
•Avoid full throttle driving and abrupt accel-
eration.
Use unleaded premium gasoline for maximum
vehicle performance.
CAUTION
•Using a fuel other than that specified could
adversely affect the emission control sys-
tem, and may also affect warranty coverage.
•Under no circumstances should a leaded
gasoline be used, because this will damage
the three-way catalyst.
•Do not use E-15 or E-85 fuel in your vehicle.
Your vehicle is not designed to run on E-15 or
E-85 fuel. Using E-15 or E-85 fuel in a vehicle
not specifically designed for E-15 or E-85
fuel can adversely affect the emission con-
trol devices and systems of the vehicle.
Damage caused by such fuel is not covered
by the INFINITI New Vehicle Limited War-
ranty.
•Do not use fuel that contains the octane
booster methylcyclopentadienyl manga-
nese tricarbonyl (MMT). Using fuel contain-
ing MMT may adversely affect vehicle per-
formance and vehicle emissions. Not all fuel
dispensers are labeled to indicate MMT con-
tent, so you may have to consult your gaso-
line retailer for more details. Note that Fed-
eral and California laws prohibit the use of
MMT in reformulated gasoline.
•U.S. government regulations require etha-
nol dispensing pumps to be identified by a
small, square, orange and black label with
the common abbreviation or the appropri-
ate percentage for that region.
Gasoline specifications
INFINITI recommends using gasoline that meets
the World-Wide Fuel Charter (WWFC) specifica- tions where it is available. Many of the automo-
bile manufacturers developed this specification
to improve emission system and vehicle perfor-
mance. Ask your service station manager if the
gasoline meets the World-Wide Fuel Charter
(WWFC) specifications.
Reformulated gasoline
Some fuel suppliers are now producing refor-
mulated gasolines. These gasolines are spe-
cially designed to reduce vehicle emissions.
INFINITI supports efforts towards cleaner air
and suggests that you use reformulated gaso-
line when available.
Gasoline containing oxygenates
Some fuel suppliers sell gasoline containing
oxygenates such as ethanol, MTBE and metha-
nol with or without advertising their presence.
INFINITI does not recommend the use of fuels of
which the oxygenate content and the fuel com-
patibility for your INFINITI cannot be readily
determined. If in doubt, ask your service station
manager.
If you use oxygenate-blend gasoline, please
take the following precautions as the usage of
such fuels may cause vehicle performance prob-
lems and/or fuel system damage.
Technical information10-3

WARNING
•It is extremely dangerous to ride in a cargo
area inside a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.
•Do not allow people to ride in any area of
vehicle that is not equipped with seats and
seat belts.
•Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
TERMS
It is important to familiarize yourself with the
following terms before loading your vehicle:
•Curb Weight (actual weight of your vehicle) -
vehicle weight including: standard and op-
tional equipment, fluids, emergency tools,
and spare tire assembly. This weight does
not include passengers and cargo.
•GVW (Gross Vehicle Weight) - curb weight
plus the combined weight of passengers and
cargo.
•GVWR (Gross Vehicle Weight Rating) - maxi-
mum total combined weight of the unloaded
vehicle, passengers, luggage, hitch, trailer
tongue load and any other optional equip-
ment. This information is located on the
F.M.V.S.S./C.M.V.S.S. label.
•GAWR (Gross Axle Weight Rating) - maximum
weight (load) limit specified for the front or
rear axle. This information is located on the
F.M.V.S.S./C.M.V.S.S. label.
•GCWR (Gross Combined Weight Rating) - The
maximum total weight rating of the vehicle,
passengers, cargo, and trailer.
•Vehicle Capacity Weight, Load limit, Total
load capacity - maximum total weight limit
specified of the load (passengers and cargo)
for the vehicle. This is the maximum com-
bined weight of occupants and cargo that
can be loaded into the vehicle. If the vehicle
is used to tow a trailer, the trailer tongue
weight must be included as part of the cargo
load. This information is located on the Tire
and Loading Information label.
•Cargo capacity - permissible weight of cargo,
the weight of total occupants weight sub-
tracted from the load limit.
VEHICLE LOADING INFORMATION
Technical information10-13

6. If your vehicle will be towing a trailer, loadfrom your trailer will be transferred to your
vehicle. Consult this manual to determine
how this reduces the available cargo and
luggage load capacity of your vehicle.
Before driving a loaded vehicle, confirm that
you do not exceed the Gross Vehicle Weight
Rating (GVWR) or the Gross Axle Weight Rating
(GAWR) for your vehicle. (See Measurement of
weights later in this section.)
Also check tires for proper inflation pressures.
See the Tire and Loading Information label.
LOADING TIPS
•The GVW must not exceed GVWR or GAWR as
specified on the F.M.V. S.S./C.M.V.S.S. cer-
tification label.
•Do not load the front and rear axle to the
GAWR. Doing so will exceed the GVWR.
WARNING
•Properly secure all cargo to help prevent it
from sliding or shifting. Do not place cargo
higher than the seatbacks. In a sudden stop
or collision, unsecured cargo could cause
personal injury.
•Do not load your vehicle any heavier than
the GVWR or the maximum front and rear
GAWRs. If you do, parts of your vehicle can
break, tire damage could occur, or it can
change the way your vehicle handles. This
could result in loss of control and cause
personal injury.
•Overloading could not only shorten the life
of your vehicle and the tires, but also could
cause unsafe vehicle handling and longer
braking distances. This may cause a prema-
ture tire failure which could result in a seri-
ous accident and personal injury. Failures
caused by overloading are not covered by
the vehicle’s warranty.
MEASUREMENT OF WEIGHTS
Secure loose items to prevent weight shifts that
could affect the balance of your vehicle. When
the vehicle is loaded, drive to a scale and weigh
the front and the rear wheels separately to
determine axle loads. Individual axle loads
should not exceed either of the gross axle
weight ratings (GAWR). The total of the axle
loads should not exceed the gross vehicle
weight rating (GVWR). These ratings are given
on the vehicle certification label. If weight rat- ings are exceeded, move or remove items to
bring all weights below the ratings.
Your vehicle was designed to be used to carry
passengers and luggage
CAUTION
Do not tow a trailer with your vehicle.
TRAILER TOWING
Technical information10-15