service INFINITI QX50 2020 Service Manual

Display brightness
The brightness of the display may be con-
trolled by the Navigation System. The bright-
ness will also be adjusted automatically ac-
cording to the exterior ambient lighting
brightness.
NOTE:∙ A sensor
1is built into the Head Up
Display to control the brightness of the
image. Make sure the sensor is clear of
obstructions or the display may become
dark and difficult to recognize. ∙
Do not apply strong light to the sensor of
Head Up Display. Doing so may cause a
malfunction.
The E-call (SOS) button is used in combina-
tion with an INFINITI InTouch™ Services
subscription to call for assistance in case of
an emergency.
Pressing the button will (with a paid subscrip-
tion) reach a response specialist that will pro-
vide assistance based on the situation de-
scribed by the vehicle’s occupant. For
additional information, or to enroll your ve-
hicle, refer to www.InfinitiUSA.com/intouch,
or call 855–444–7244.
LIC4264LIC3830
E-CALL (SOS) BUTTON (if so
equipped)
Instruments and controls2-53

∙ Heavy loading of the crossbars has thepotential to affect the vehicle stability
and handling during sudden or unusual
handling maneuvers.
∙ Properly secure all cargo with ropes or straps to help prevent it from sliding or
shifting. In a sudden stop or collision, un-
secured cargo could cause personal
injury.
∙ Drive extra carefully when the vehicle is loaded at or near the cargo carrying ca-
pacity, especially if the significant por-
tion of that load is carried on the
crossbars.
CAUTION
∙ Use care when placing or removing itemsfrom the roof rack. If you cannot com-
fortably lift the items onto the roof rack
from the ground, use a ladder or a stool.
Do not apply any load directly to the roof side
rails
A. CrossbarsBmust be installed be-
fore applying load/cargo/luggage to the
roof of the vehicle.
INFINITI accessory crossbars may be avail-
able through an INFINITI retailer. It is recom-
mended that you visit an INFINITI retailer for
additional information. The service load capacity for the roof side
rails is 165 lbs. (74 kg.), however do not ex-
ceed the crossbars load capacity.
Be careful that your vehicle does not exceed
the Gross Vehicle Weight Rating (GVWR) or
its Gross Axle Weight Rating (GAWR front
and rear).
For additional information regarding GVWR
and GAWR, refer to:
∙ F.M.V.S.S. or C.M.V.S.S. certification la- bel (located on the driver’s door pillar).
Installing crossbars (if so equipped)
WARNING
∙ It is recommended that you have the roofrack crossbars installed by an INFINITI
retailer.
∙ Make sure the moonroof (if so equipped) is in the closed position during the instal-
lation process.
∙ Protect the painted area on the vehicle’s roof under the crossbars by placing a
piece of cloth under the cross bars to pre-
vent scratch damage. ∙ Do not load the crossbars more than the
rated load capacity and always distribute
the load uniformly.
The roof rack crossbars may be installed or
removed. Use the provided wrench in the tool
kit to install and remove the crossbars. The
wrench will be in the glove box.
Instruments and controls2-63

Sliding the moonroof
To slide the moonroof:∙ To fully open the moonroof, push the switch
1toward the open position until
it reaches the second detent. If the switch
1is pushed to the first detent, only the
sunshade will open.
∙ To fully close the moonroof, push the switch
2toward the close position until
it reaches the second detent. If the switch
2is pushed to the first detent, the
moonroof will close but the sunshade will
remain open.
∙ To stop the moonroof during operation, push the
1,2or3switch to the de-
sired position.
Tilting the moonroof
To tilt up, push the moonroof switch3.To
tilt down the moonroof, push the switch
3,
or the switch
2to the first detent. When the
switch
2is pushed to the second detent, the
moonroof will tilt down and the sunshade will
close.
Resetting the moonroof switch
If the moonroof does not operate properly,
perform the following procedure to initialize
the moonroof operation system.
1. If the moonroof and sunshade are open, close them fully by repeatedly pushing
the moonroof switch to the close
2po-
sition.
2. Push and hold the moonroof switch to the close position
2at the first detent.
3. After holding the switch for 10 seconds, the moonroof and sunshade move
slightly to the closed position and then
move back a little.
4. The moonroof and sunshade will fully open and then fully close automatically.
5. Release the switch. Check if the moon- roof switch operates normally.
If the moonroof does not operate properly
after performing the procedure above, have
your vehicle checked. It is recommended that
you visit an INFINITI retailer for this service.
Auto-reverse function (when
closing or tilting down the
moonroof)
The auto-reverse function can be activated
when the moonroof and sunshade are closed
or tilted down by automatic operation when
the ignition switch is placed in the ON posi-
tion or for a period of time after the ignition
switch is placed in the OFF position.
Depending on the environment or driving
conditions, the auto-reverse function may
be activated if an impact or load similar to
something being caught in the moonroof oc-
curs.
WARNING
There are some small distances immedi-
ately before the closed position which can-
not be detected. Make sure that all passen-
gers have their hands, etc., inside the
vehicle before closing the moonroof.
When closing
If the control unit detects something caught
in the moonroof and sunshade as it moves to
the front, the moonroof and sunshade will
immediately open backward.
2-72Instruments and controls

1. Intelligent Keys (two sets)
2. Mechanical key
3. Key number plate (one plate)INFINITI INTELLIGENT KEY
Your vehicle can only be driven with the Intel-
ligent Keys which are registered to your vehi-
cle’s Intelligent Key System components and
INFINITI Vehicle Immobilizer System compo-
nents.
Never leave the keys in the vehicle.
As many as four Intelligent Keys can be reg-
istered and used with one vehicle. The new
keys must be registered prior to use with the
Intelligent Key System and INFINITI Vehicle
Immobilizer System of your vehicle. It is rec-
ommended that you visit an INFINITI retailerfor this service. Since the registration process
requires erasing all memory in the Intelligent
Key components when registering new keys,
be sure to take all Intelligent Keys that you
have to an INFINITI retailer.
A key number plate is supplied with your keys.
Record the key number and keep it in a safe
place (such as your wallet), not in the vehicle.
If you lose your keys, it is recommended that
you visit an INFINITI retailer for duplicates by
using the key number. INFINITI does not re-
cord key numbers so it is very important to
keep track of your key number plate.
A key number is only necessary when you
have lost all keys and do not have one to
duplicate from. If you still have a key, it can be
duplicated without knowing the key number.CAUTION
∙ Be sure to carry the Intelligent Key with
you when driving. The Intelligent Key is a
precision device with a built-in transmit-
ter. To avoid damaging it, please note the
following:
– The Intelligent Key is water resistant; however, wetting may damage the In-
telligent Key. If the Intelligent Key
gets wet, immediately wipe until it is
completely dry.
Type A (if so equipped)
LPD2848
Type B (if so equipped)
LPD2889
KEYS
3-2Pre-driving checks and adjustments

CAUTION
∙ If the power liftgate does not stay openor if the liftgate unexpectedly closes at
any time while a continuous warning
chime sounds, do not operate the lift-
gate. There may be a pressure loss in one
or both of the liftgate struts. It is recom-
mended that you have the liftgate in-
spected. It is recommended that you visit
an INFINITI retailer for this service.
∙ Do not activate the power liftgate if one or both of the liftgate struts are re-
moved. Damage to the liftgate or power
liftgate mechanisms may occur.
∙ Keep the power liftgate main switch (if so equipped) in the OFF position when
washing or working around the back of
the vehicle (with Intelligent Key) to pre-
vent inadvertent opening/closing.
Power liftgate release
If the liftgate cannot be opened with the
instrument panel switch, liftgate opener
switch or key fob due to a discharged battery,
follow these steps:
1. Remove the cover
Aon the inside of the
liftgate.
2. Move the lever
Bas illustrated to open
the liftgate.
It is recommended that you visit an INFINITI
retailer as soon as possible for repair.
LIFTGATE POSITION SETTING
The liftgate can be set to open to a specific
height (garage mode) by performing the fol-
lowing:
1. Open the liftgate using the request switch or the Intelligent Key.
2. Pull the liftgate down and move to the desired height position (the liftgate will
have some resistance when being manu-
ally adjusted).
LPD2749LPD3031
Pre-driving checks and adjustments3-29

∙ Use only an original equipment type fuel-filler cap as a replacement. It has a
built-in safety valve needed for proper
operation of the fuel system and emission
control system. An incorrect cap can re-
sult in a serious malfunction and possible
injury. It could also cause the
Mal-
function Indicator Light (MIL) to come
on.
∙ Never pour fuel into the throttle body to attempt to start your vehicle.
∙ Do not fill a portable fuel container in the vehicle or trailer. Static electricity can
cause an explosion of flammable liquid,
vapor or gas in any vehicle or trailer. To
reduce the risk of serious injury or death
when filling portable fuel containers:
– Always place the container on the ground when filling.
– Do not use electronic devices when filling.
– Keep the pump nozzle in contact with the container while you are filling it.
– Use only approved portable fuel con- tainers for flammable liquid.
CAUTION
∙ Do not use a fuel containing more than15% ethanol in your vehicle. For addi-
tional information, refer to “Fuel recom-
mendation” in the “Technical and con-
sumer information” section of this
manual.
∙ The Loose Fuel Cap warning message will be displayed if the fuel-filler cap is not
properly tightened. It may take a few
driving trips for the message to be dis-
played. Failure to tighten the fuel-filler
cap properly after the Loose Fuel Cap
warning is displayed may cause the Mal-
function Indicator Light (MIL) to
illuminate.
∙ Failure to tighten the fuel-filler cap prop- erly may cause the
Malfunction In-
dicator Light (MIL) to illuminate. If
the
light illuminates because the
fuel-filler cap is loose or missing, tighten
or install the cap and continue to drive
the vehicle. The
light should turn
off after a few driving trips. If the
light does not turn off after a few driving
trips, have the vehicle inspected. It is rec-
ommended that you visit an INFINITI re-
tailer for this service. ∙ For additional information, refer to
“Malfunction Indicator Light (MIL)” in
the “Instruments and controls” section of
this manual.
∙ If fuel is spilled on the vehicle body, flush it away with water to avoid paint
damage.
NOTE:
Changing ignition switch status during the
refueling process may cause a delay in fuel
gauge response.
Pre-driving checks and adjustments3-31

Refer to the INFINITI InTouchTMOwner’s
Manual that includes the following informa-
tion.
∙ INFINITI InTouch
TMServices (if so
equipped)
∙ Navigation system (if so equipped)
∙ Audio system
∙ Apple CarPlay®
∙ Android Auto
TM
∙ Bluetooth® Hands-Free Phone system
∙ Viewing information
∙ Other settings
∙ Voice recognition
∙ General system information
INFINITI INTOUCHTMOWNER’S
MANUAL
4-2Monitor, climate, audio, phone and voice recognition systems

∙ Do not strike the cameras. They are pre-cision instruments. Doing so could cause
a malfunction or cause damage resulting
in a fire or an electric shock.
There are some areas where the system will
not show objects and the system does not
warn of moving objects. When in the front or
rear view display, an object below the bum-
per or on the ground may not be viewed
1.
When in the bird’s-eye view, a tall object near
the seam
2of the camera viewing areas will
not appear in the monitor.
The following are operating limitations and
do not represent a system malfunction:
∙ There may be a delay when switching between views.
∙ When the temperature is extremely high or low, the screen may not display objects
clearly.
∙ When strong light directly shines on the camera, objects may not be displayed
clearly.
∙ The screen may flicker under fluorescent light.
∙ The colors of objects on the Around View® Monitor may differ somewhat
from the actual color of objects. ∙ Objects on the Around View® Monitor
may not be clear and the color of the
object may differ in a dark environment.
∙ There may be differences in sharpness between each camera view of the bird’s-
eye view.
∙ Do not use wax on the camera lens. Wipe off any wax with a clean cloth that has
been dampened with a diluted mild
cleaning agent, then wipe with a dry
cloth.
System temporarily unavailable
When the “!” icon is displayed on the screen,
there are abnormal conditions in the Around
View® Monitor. This will not hinder normal
driving operation but the system should be
inspected. It is recommended that you visit an
INFINITI retailer for this service.
LHA5236
Monitor, climate, audio, phone and voice recognition systems4-23

When the “[X]” icon is displayed on the
screen, the camera image may be receiving
temporary electronic disturbances from sur-
rounding devices. This will not hinder normal
driving operation but the system should be
inspected. It is recommended that you visit an
INFINITI retailer for this service.SYSTEM MAINTENANCE
CAUTION
∙ Do not use alcohol, benzine or thinner toclean the camera. This will cause
discoloration.
∙ Do not damage the cameras as the moni- tor screen may be adversely affected.
If dirt, rain or snow accumulates on any of the
cameras
1, the Around View® Monitor may
not display objects clearly. Clean the camera
by wiping with a cloth dampened with a di-
luted mild cleaning agent and then wiping
with a dry cloth.
WARNING
Failure to follow the warnings and instruc-
tions for proper use of the sonar function as
outlined in this section could result in seri-
ous injury or death.
∙ The sonar is a convenience feature. It is not a substitute for proper parking.
∙ This function is designed as an aid to the driver in detecting large stationary ob-
jects to help avoid damaging the vehicle.
∙ The driver is always responsible for safety during parking and other
maneuvers.
∙ Always look around and check that it is safe to move before parking.
∙ Read and understand the limitations of the sonar as contained in this section.
The sonar function helps to inform the driver
of large stationary objects around the vehicle
when parking by issuing an audible and visual
alert.
LHA5237LHA4554
CAMERA AIDING SONAR (parking
sensor) (if so equipped)
4-24Monitor, climate, audio, phone and voice recognition systems

– When there is dirt, water drops orsnow on the camera lens.
– When the position of the moving ob- jects in the display is not changed.
∙ The MOD system might detect flowing water droplets on the camera lens, white
smoke from the muffler, moving shad-
ows, etc.
∙ The MOD system may not function prop- erly depending on the speed, direction,
distance or shape of the moving objects.
∙ If your vehicle sustains damage to the parts where the camera is installed, leav-
ing it misaligned or bent, the sensing zone
may be altered and the MOD system may
not detect objects properly.
∙ When the temperature is extremely high or low, the screen may not display objects
clearly. This is not a malfunction. NOTE:
The blue or green MOD icon will change to
orange if one of the following has occurred:
∙ When the system is malfunctioning.
∙ When the component temperature reaches a high level (icon will blink).
∙ When the Rear View camera has de- tected a blockage (icon will blink).
If the icon light continues to illuminate or-
ange, have the MOD system checked. It is
recommended that you visit an INFINITI re-
tailer for this service.
SYSTEM MAINTENANCE
CAUTION
∙ Do not use alcohol, benzine or thinner to clean the camera. This will cause
discoloration.
∙ Do not damage the camera as the moni- tor screen may be adversely affected.
If dirt, rain or snow accumulates on any of the
cameras
1, the MOD system may not oper-
ate properly. Clean the camera by wiping
with a cloth dampened with a diluted mild
cleaning agent and then wiping with a dry
cloth.
LHA4554
Monitor, climate, audio, phone and voice recognition systems4-33