service INFINITI QX50 2021 Towing Guide

2021 INFINITI Towing Guide


13
height. On some tandem axle trailers an incorrect hitch height can result in uneven
trailer axle loading.

WARNING- Towing can significantly alter the handling, stability and performance
characteristics of your vehicle. Moreover, it puts increased strain on the engine and
drivetrain. Therefore, it is always a good idea to approach towing from the standpoint
of safety — whether you are purchasing equipment or actually pulling the trailer.

WARNING- Always make sure your vehicle’s towing capacity is adequate for the
trailer you intend to tow. Be certain that you have all of the proper equipment needed
for safe towing, such as safety chains/cables, electric trailer brakes, electric trailer
brake controller, breakaway switch, and extended rear view mirrors. Make certain
your equipment conforms to all federal, state or local regulations to help avoid against
the possibility of a serious accident and personal injury or death.

You should follow a more frequent maintenance schedule and check fluid levels,
pressures, tire condition, etc., more often when on the road. Refer to your vehicle
owner’s manual for details. It is recommended you visit an INFINITI retailer for service.
LOADING YOUR TRAILER

WARNING- Taking the time to load and balance your trailer properly will improve
overall handling and minimize the strain on your tow vehicle. Incorrectly, loaded trailers
tend to sway or swing from side to side, upsetting vehicle handling and stability which
could result in a serious accident, personal injury or death. Careful loading and
balancing, and a weight distribution hitch and sway-control device can help eliminate
these problems.

As mentioned earlier, conventional trailer tongue load must fall between 10-15% of the
total trailer weight, or within the limits of the maximum trailer tongue load specified by
the trailer manufacturer.

WARNING- Excessive trailer tongue load can actually push down the tow vehicle in
back, lifting the front wheels to a point where traction, steering response, and braking
may be severely reduced. which could result in an accident, personal injury or death.
Too little trailer tongue load or negative load can lift the trailer tongue upwards on the
trailer ball causing instability, which may lead to swaying, “tail wagging,” or jackknifing
which could result in an accident, personal injury or death.

With this in mind, proper loading is extremely
important. When loading a trailer, 60% of
the total cargo weight should be positioned
in the front portion of the trailer and 40% in
the back. Then the load should be adjusted
until the proper tongue load ratio is
achieved.




60%40%
TOWING SAFETY

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PASSENGERS

WARNING- Never allow passengers to ride inside a trailer while it is being towed.
Not only is this unlawful in most areas, passengers could be seriously injured during
sudden trailer movement or in an accident. In addition, trailers may allow fumes from
the tow vehicle to leak inside. This could result in carbon monoxide poisoning from the
engine exhaust.

VEHICLE MODIFICATIONS

WARNING - DO NOT modify your vehicle beyond those required for proper hitch
installation, wiring hook-up, or adding extended mirrors on any INFINITI vehicle being
used for towing purposes. Changes to the drivetrain, suspension, exhaust systems,
electrical, frame structure/unibody, or other vehicle components are not necessary for
towing within the limits described in this guide. These changes may diminish the
reliability and longevity of your vehicle, and damage caused by such modifications
may not be covered under your vehicle’s warranty or may possibly result in loss of
vehicle control and cause an accident, personal injury or death.


TOOL KIT
When towing, bring tools including flares, a flashlight, emergency reflectors, jumper
cables, extra fuses, extra radiator coolant, oil, and easily replaced spare parts such as
taillight bulbs. You should also carry spare tires for your tow vehicle and trailer, as well
as a jack suitable for use on the trailer. Choose a jack that can raise and lower the
trailer so that you can connect the coupler to and disconnect it from the ball of your
hitch. Choose one with a weight capacity that matches or surpasses your trailer
tongue weight.

WARNING- Be aware that your automotive jack is designed for lifting only your
vehicle during a tire change. Using an automobile jack to lift a trailer-bearing load may
be unstable possibly causing it to fall off the jack stand which may result in property
damage or serious injury or death.

BEFORE STARTING OUT
Before starting out on a trip, make one last inspection of the tow vehicle and the trailer.
Are the tire pressures correct? Are the safety chains/cables securely in place? Is the
cargo tied down securely? Do all the lights work? Is the coupler properly attached over
the hitch ball and secured using a locking pin? Is the breakaway switch hooked up
and functioning properly? Are vehicle and electric trailer brakes working properly?

Make a checklist of key items to inspect. When towing, vehicle engine oil, transmission
oil*, and coolant should always be checked before starting out. Finding a potential
problem while in your driveway is better than discovering it miles from home.
If you have never towed a trailer before, be aware that it does take getting used to.
*When checking or replacement is required, it is recommended you visit an INFINITI retailer for
service.
TOWING TIPS/CAUTIONS &

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At INFINITI, we back everything we build. So we are proud that every INFINITI is
protected by some of the best New Vehicle Limited Warranties, including
4-year/60,000-mile (whichever comes first) Basic coverage. All 2021 models also
feature 6-years/70,000-mile (whichever comes first) Powertrain coverage.*

For additional peace of mind, the Elite INFINITI Extended Protection Plan provides you
with quality long-term mechanical protection for 8 years/120,000 miles (measured from
in service date and zero miles, whichever comes first)”— long past your vehicle’s Basic
and Powertrain Limited Warranty. With the extra coverage, if a covered component
fails during the term of the plan, INFINITI pays… not you.** Plus, the Elite INFINITI
Extended Protection Plan includes extensive Roadside Assistance benefits and car
rental coverage.

All of this makes the Elite INFINITI Extended Protection Plan a truly comprehensive
package, offering INFINITI owners exceptional value and peace of mind.
Coverage is
available throughout the United States. Repair work will be done at authorized INFINITI
retailers by INFINITI-trained technicians utilizing Genuine INFINITI Parts.

For more information about the Elite INFINITI Extended Protection Plan, contact your
participating INFINITI retailer or call 1-800-662-6200.

The quality of Genuine INFINITI Parts and Accessories is backed by the integrity of a
Genuine INFINITI Replacement Parts and Accessories Limited Warranty. If purchased
within the Basic coverage period of 4 years/60,000 miles (whichever comes first),
Genuine INFINITI Parts and Accessories are covered by the remaining period of the
warranty. If the remaining period is less than 12 months/12,000 miles (or if the vehicle
warranty has expired), then Genuine INFINITI Parts and Accessories except for
replacement audio components are covered by their own 12-month/12,000-mile from
the date of installation or purchase (whichever comes first). See your INFINITI Warranty
Information Booklet or ask your INFINITI retailer for specific details.

CONCERN FOR YOUR SAFETY
INFINITI urges you to always use your seat belt whenever you drive. And please make
sure all passengers are buckled up. Keep in mind that air bags are a supplemental
restraint system and must always be used in conjunction with a seat belt.

TRAILER TONGUE
LOAD The amount of trailer weight pressing down on the hitch.
WEIGHT-DISTRIBUTING
HITCH SYSTEM Type of hitch system that helps shift the trailer tongue weight to all trailer tires
and the tow vehicle front tires. Strongly recommended when towing trailers
with a Maximum Trailer Weight greater than 5,000 lbs.
WIRING HARNESS
Provides an electrical connection linking the tow vehicle’s electrical system to
the trailer’s system.

PROTECTION

2021 INFINITI Towing Guide


23 In addition, a rear-facing child restraint must never be used in the front passenger seat
if the vehicle is equipped with a front passenger air bag. Children 12 and under should
ride in the rear seat properly secured in child restraints, booster seats, or seat belts,
according to their size. Please see your vehicle owner's manual for more details.

*
For complete warranty details, refer to the INFINITI Warranty Information Booklet or see your
nearest INFINITI retailer.
**A nominal deductible may apply. For details please refer to the Elite INFINITI Extended
Protection Plan Service Agreement or contact your INFINITI retailer.


By far the most important benefit of INFINITI luxury is the Total Ownership Experience.®
Years before we ever built our first luxury car, we built this belief: Luxury is much more
than a collection of features on an automobile. It is a way of doing business based
upon building a lasting relationship. From the very moment you arrive at an INFINITI
retailer, we strive to exceed your expectations at every turn with our line of products
and our people. You will notice our commitment to your satisfaction in everything we
do, from the way we build our vehicles to the way we support them for years to come.
As an INFINITI driver you will enjoy a host of useful services like 24-hour Roadside
Assistance,* a Complimentary INFINITI Service Loan Car** and Trip Interruption
Benefits.* Your ownership experience will be a complete one, extending from our
showroom to our Web site and beyond.

ROADSIDE ASSISTANCE PROGRAM
4-year/unlimited-mileage* includes: Trip Interruption Benefits, 24-hour toll-free customer
assistance number, battery boost, lock-outs, flat tires, out-of-gas, accident towing.

SERVICE LOAN CAR PROGRAM
When you make an appointment and drop off your INFINITI vehicle for warranty repair
maintenance at participating retailers, a complimentary INFINITI Service Loan Car** will
be waiting. And before your INFINITI is returned to you, it will be hand-washed and
running smoothly.

COMMITMENT
To a superior product representing excellent value, presented in a unique environment.
To honor our guests and treat them with respect during the buying process. To give our
customers outstanding service throughout their ownership, so that they may enjoy an
ongoing relationship with knowledgeable people. To be completely committed to
ensuring total satisfaction for our customers.

OWNERSHIP ONLINE
Our goal is to provide owners with a premium quality vehicle and an outstanding
ownership experience that does not end when you drive away from the showroom. To
THE TOTAL OWNERSHIP EXPERIENCE INFINITIUSA.com