INFINITI QX56 2013 Warranty Information Booklet
Manufacturer: INFINITI, Model Year: 2013, Model line: QX56, Model: INFINITI QX56 2013Pages: 61, PDF Size: 0.51 MB
Page 41 of 61
●Goodyear does not warrant or give credit in any ad-
justment transaction for any kind of material added
to a tire (e.g., tire fillers, sealants, balancing sub-
stances) after the tire leaves a factory producing
Goodyear tires, nor will it adjust any tire that has
failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high-speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Any tire that, after leaving a factory producing Good-
year tires, has been intentionally altered to change
its appearance (e.g., white inlay on a black tire or
regrooved).
●Tires removed from service due to improper repairs.
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Low tire pressure-monitoring system – refer to manu-
facturer’s warranty.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not permit the exclusion
or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you.No representative, servicing facility or Retailer has au-
thority to make any representation, promise or agree-
ment on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
tread wear.
WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/ OVER-
LOADING/MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/ IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
(Continued on next page)
34
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
Page 42 of 61
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IM-
PROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as indi-
cated on the speedometer.
●EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle fail-
ure.
For assistance in locating the nearest Goodyear Run-Flat
Service Center, call the Goodyear Run-Flat Service loca-
tor System at 1-800-786-3528.
For assistance in locating the nearest Goodyear Retailer,
call 1-800-GOODYEAR or look in the Yellow Pages under
Tire Retailers. FOR ASSISTANCE:
In the United States:
Call (800)321-2136, or write:
Goodyear Consumer Relations Department
Dept. 728
1144 East Market Street
Akron, OH 44316-0001
In Canada:
Call (800)387-3288, or write:
Goodyear Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
© 2008 The Goodyear Tire & Rubber Company. All rights
reserved.
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY
35
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ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators bec ome visible, or six (6) year s from the date
of original tire manufacture or new tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop DSST tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leavi ng a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
(Continued on next page)
36 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
Page 44 of 61
LEGAL RIGHTS
GDTNA disclaims any liability for incidental or conse-
quential damages to the extent permitted by law. Some
states and provinces do not permit the exclusion or
limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
OWNER’S OBLIGATIONS
You must present the tire to be adjusted to an autho-
rized Dunlop DSST service facility. Tires replaced on an
adjustmentbasis become the property of Goodyear
Dunlop Tire North America Ltd. (GDTNA).
You must pay for taxes and any additional services you
order at the time of adjustment.
No claim will be recognized unless submitted on a
GDTNA approved claim form (supplied by a Dunlop Re-
tailer) completely filled out, signed by you and where
you, the owner or your authorized agent presented the
tire for adjustment.WARNING
Property damage, serious injury or death may result
from:
● TIRE FAILURE DUE TO UNDERINFLATION/
OVER-LOADING/MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard
in vehicle.
● TIRE FAILURE DUE TO IMPACT DAMAGE/
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures
or impacts.
● TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA)
established repair procedures at www.rma.org
and/or go to www.goodyear.com for information
on proper repair procedures.
● EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO
IMPROPER MOUNTING.
Only specially-trained persons should mount
tires. When mounting tires, use safety cage and
clip-on extension air hose to inflate.
● FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
● FAILURE TO DEFLATE SINGLE OR DUAL ASSEM-
BLIES COMPLETELY BEFORE DEMOUNTING.
● TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph), as
indicated on the speedometer.
● EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle
failure. .
(Continued on next page)
DUNLOP RUN-FLAT TIRE LIMITED WARRANTY 37
Page 45 of 61
OWNER’S MANUAL
IMPORTANT SAFETY INFORMATION
OPERATIONAL WARNING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Dunlop Self-Supporting Technology
(DSST ) tires to obtain the performance criteria stated
within this Owner’s Manual and Limited Warranty, DSST
tires must be used with parts authorized by your Origi-
nal Equipment Vehicle Manufacturer, such as wheels
and tire pressure monitoring systems.
TIRE PRESS URE MONITORING SYSTEM
The Dunlop DSST tire is a high-performance tire with a
remarkable feature: It can operate for limited distances,
with very low or even no inflation pressure (refer to your
vehicle Owner’s Manual for these limitations). This is an
important benefit, especially if inflation loss occurs at a
location where immediately stopping your vehicle could
be hazardous.
Because these tires ride well even without air pressure,
your vehicle is equipped with a system to alert you when
a tire has low or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure monitoring system
activates.
WARNING
If the tire pressure monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The DSST tire can be driven at low or zero air pressure
(refer to your vehicle Owner’s Manual for the limita-
tions). However, the tire may have to be replaced if
driven under such applications. To help prolong the life
of a tire operating under low-inflation conditions, drive
at a speed as far below 50 mph (80 km/h) as possible.
Also, drive the shortest distance possible before obtain-
ing tire service. Taking the se precautions will increase
the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert, from the tire pressure
monitoring system, contact your authorized Dunlop
DSST service facility. Trained service personnel will in-
spect your tires to determine if they are in need of repair
or replacement.
To locate your nearest authorized Dunlop DSST service
facility, call 1-800-786-3528.
TIRE CARE AND MAINTENANCE
WARNING
Because of the unique characteristics of Dunlop
DSST tires, the wheels on which they are mounted
and your vehicle’s tire pressure monitoring system,
all tire service work other than routine inflation
maintenance and external inspection must be per-
formed by service personnel at an authorized Dun-
lop DSST service facility.
Do not attempt to mount or dismount extended mo-
bility tires yourself; serious injury or death could
result. Only specially trained persons should mount,
dismount and repair DSST tires.
While most tire maintenance must be performed by an
authorized Dunlop DSST service facility, as noted
above, there are a few basic tire care items you can and
should perform yourself. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire performance and maxi-
mize tread life.
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
(Continued on next page)
38 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
Page 46 of 61
Consult your vehicle Owner’s Manual or the tire placard
on the driver’s door edge for the recommended inflation
pressure for your tires.
TREADWEAR INSPECTION
Inspect your tires regularly (for example, each time in-
flation is checked) for sufficient depth in the tread
grooves. This can be done visually very quickly because
your tires feature treadwear indicators (raised areas in
the bottoms of the grooves) at several locations around
the tire. When the tread material has worn down to
these indicators, 2/32nds of an inch of tread groove
depth remains and the tire must be replaced. Any signs
of uneven or irregular wear may indicate the need for a
vehicle alignment or vehicle suspension service.
TIRE/WHEEL DAMAGE INSPECTION
Inspect your tires for signs of damage to the tread or
sidewalls. Foreign objects embedded in the tread, torn
or missing chunks of rubber in the tread or sidewall may
indicate a potential problem.
At the same time, examine your wheels for signs of
damage or abuse. A bent, dented or cracked wheel
should be replaced and the tire mounted on it should be
inspected thoroughly for damage.
TIRE REPAIR
Like any other Dunlop speed-rated high performance
tire, the Dunlop DSST tire may be repaired to correct a
nail-hole puncture in the trea d, but proper materials and
procedures must be used. Contact an authorized Dun-
lop DSST service facility for information on proper re-
pairs.
WARNING
Serious injury or death may result from:
● Tire failure due to underinflation or overloading.
Consult your vehicle Owner’s Manual or the tire
placard on the driver’s door edge for your vehi-
cle’s tire inflation and load specifications.
● Tire failure caused by excessive operation at low
or zero inflation pressure.
● Explosion of the tire/rim assembly due to im-
proper mounting. Only specially trained persons
should mount tires. More than 40 psi (270kPa)
may be required to seat beads. A safety cage and
clip-on extension air hose must be used if more
than 40 psi (270kPa) is needed to seat beads.
WARNING
On slippery surfaces such as snow, mud and ice,
never spin tires in excess of 35 mph (55km/h) as
indicated on the speedometer . Severe damage –
including tire disintegration and axle failure – may
result from excessive wheel spinning, and could
cause serious personal injury.
WARNINGDunlop DSST tires are designed for use only on certain
original equipment wheels supplied with a properly
operating low tire inflation pressure monitoring
system. If applied to a vehicle other than a so-
equipped vehicle, the tires may fail when operated in
an underinflated condition, which could result in loss
of vehicle control and possible serious injury or death.
Application of these tires to a vehicle not equipped
with specified original equipment wheels and an op-
erational low tire inflation pressure monitoring system
constitutes improper and unsafe use of this product.
For assistance in locating the nearest Dunlop DSST Ser-
vice Center, call the Dunlop DSST Service Locator hotline
at (800)-786-3528.
For assistance in locating the nearest Dunlop Retailer,
look in the Yellow Pages under Tire Retailers.
If additional assistance is required:
In the United States:
Call (800)321-2136, or write:
Dunlop Consumer Relations Department
Dept. 728
1144 East Market Street
Akron, OH 44316-0001
In Canada:
Call (800)387-3288, or write:
Dunlop Consumer Relations Department
450 Kipling Avenue
Toronto, Ontario M8Z 5E1
Dunlop brand tires are serviced by The Goodyear Tire &
Rubber Company and Goodyear Canada, Inc. through
authorized Dunlop outlets.
DUNLOP RUN-FLAT TIRE LIMITED WARRANTY 39
Page 47 of 61
WHO IS COVERED
The original owner of a MichelinPassenger orLight Truck
tire which bears the Michelin name and complete DOT
identification number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenge r and Light Truck tires, used in normal
service on the vehicle on which they were originally
fitted and in accordance with the maintenance recom-
mendations and safety warnings contained in the own-
er’s manual and in the Important Tire Safety Informa-
tion Section of this booklet, are covered by this warranty
against defects in workmanship and material for the life
of the original usable tread, or 6 years from the date of
purchase, whichever comes first. At that time, all war-
ranties, express or implied, are terminated. The usable
tread is the original tread down to the level of the tread
wear indicators - 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of
purchase, coverage will be based on date of manufac-
ture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
●Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
●Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
●Underinfation, overinflation, improper maintenance
or other abuse;
●Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
●Accident, fire, chemical corrosion, tire alteration, or
vandalism;
●Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRESA tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a compa-
rable new Michelin tire, free of charge, when 2/32nds of
an inch (1.6mm) or less of the original tread is worn, (or
25% or less, whichever is most beneficial to the user) and
within 12 months of the date of purchase. Mounting and
balancing of tires is included. The cost of any other service
charges or applicable taxes are payable by the user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new Michelin passenger or light truck replacement tire
on a pro-rata basis. The retailer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current Mi-
chelin Base Price List, whichever is lower. This List is
based on a predetermined price intended to fairly rep-
resent the actual selling price of the tire. The cost of
mounting, balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this warranty,
the consumer must present the tire to an authorized
Michelin Retailer. To locate an Authorized Tire Retailer,
check the yellow pages under “Tire Retailers - Retail.” The vehicle on which the tire was used should be avail-
able for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVE-
NIENCE OR CONSEQUENTIAL DAMAGE. TIRES PRE-
SENTED FOR CLAIM REMAIN THE PROPERTY OF THE CON-
SUMER AND MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES WHICH ARE IN THE
CUSTODY OR CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF
INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM, THE
CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FUR-
THER INSPECTION.
NO MICHELIN REPRESENTATIVE, EMPLOYEE OR RE-
TAILER HAS THE AUTHORITY TO MAKE OR IMPLY ANY
REPRESENTATION, PROMISE OR AGREEMENT, WHICH
IN ANY WAY VARIES THE TERMS OF THIS WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED STATES
AND CANADA.
CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE AND PROVINCE TO PROVINCE.
(Continued on next page)
40 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
Page 48 of 61
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information sec-
tion of this booklet for essential safety and maintenance
information.
THE WARRANTOR
The warrantor of Michelin Tires is Michelin North America,
Inc. 1 Parkway South, P.O. Box 19001, Greenville, South
Carolina 29602-9001.
For Client Assistance: 1-800-TIRE HELP (800- 847-3435)
- U. S. 1-800-461-8473 - Canada (outside Quebec)
1-800-565-7638 - Canada (Quebec)
DANGER
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 41
Page 49 of 61
CONTINENTAL/GENERAL TIRE LIMITED
WARRANTY AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the “Com-
pany”) and is applicable for Continental/General-brand
original equipment tires and is a promise of replacement
under certain specified conditions. This Policy applies to
tires in normal service displaying adjustable conditions
(see Section 4) and does not require the existence of a
workmanship or material related condition in order to
qualify for adjustment. THIS POLICY IS NOT A WARRANTY
THAT YOUR TIRE WILL NOT FAIL OR BECOME UNSERVICE-
ABLE IF NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies tothe owner ofPassenger Car,
Light Truck and Serva-Spare tires bearing Continen-
tal and General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c.
Tires branded “used” are not eligible under this Policy.
2.WHAT IS THE ADJUSTMENT POLICY AND FOR
HOW LONG?
Limited warranty coverage is for a maximum period of
72 months from the date of purchase*, determined by
the new vehicle registration date or new vehicle sales
invoice showing date of purchase. If an eligible Pas
senger or Light Truck or Serva-Spare
tire, used in normal service, becomes unserviceable
from a condition other than those listed under Section
4, during or after the time or treadwear periods shown
below, it will be replaced with a comparable
**new
Continental or General brand tire according to (A)and
(B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger
Tire First 12 Months or First
2/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes.
Light Truck
Tire First 12 Months or First
2/32nds,(whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd,
Mounting & balancing in-
cluded free of charge. Owner
pays all applicable taxes. (B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After theFree Replacement Policy ex-
pires (set forth in section 2A), and the
tire is still within 72 months from the
date of purchase*, you will pay, on a
pro rata basis, for a comparable** new
Continental or General brand replace-
ment tire. A tire is eligible for an adjust-
ment on a pro ra ta basis until the tread
is worn down to the tread wear indica-
tors (2/32nds of an inch of tread
remaining). The tire tread is worn out at
this point and this Policy ends regard-
less of time period. Owner pays all ap-
plicable taxes (including F.E.T.), mount-
ing and balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), no
adjustment will be made.
(Continued on next page)
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or t read configuration. If a higher-priced
tire is accepted as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and
Adjustment Policy
42 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 50 of 61
3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiply-
ing the percentage of the usable tread worn by the Retail-
er’s Selling Price (excluding all applicable taxes) at the time
of the adjustment or the Continental/General brand current
published Adjustment Base Price, whichever is lower. The
usable tread is the original tread down to the tread wear
indicators (2/32nds of an inch of tread remaining). The
Adjustment Base Price is intended to fairly represent a
Retailer’s Selling Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:Road Hazard: Cuts, snags, punctures, bruises or impact
breaks and any damage caused by puncture or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resu lting From Improper Opera-
tion or Maintenance: Load, speed, and inflation practices
causing excessive operational temperatures to exceed
the tire capabilities.
Tire damage (including irregular treadwear) or failure re-
sulting from: improper mounting or demounting, dam-
aged rim, wheel alignment, tire trueing, chain damage,
brakes or any similar mechanical problem, extreme tem-
perature exposure, misuse, negligence, and abusive
driving such as tire spinning, racing or accident damage.
Tire failure resulting from intentional alterations: such as
adding a white inlay on a blackwall or sealant materials.
Age Conditions: Weather checking/cracking coverage is
for a maximum period of 48 months from the date of
purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
retailer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tr ead wearout coverage up
to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competi-
tive events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE OR
INTENDED BY COMPANY. COMPANY DISCLAIMS ALL IM-
PLIED WARRANTIES, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE. ANY IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THIS WRITTEN WAR-
RANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. NO COMPANY EMPLOYEE OR RETAILER HAS THE AU-
THORITY TO MAKE ANY WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON BEHALF OF COMPANY EX-
CEPT AS STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY DIS-
CLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND INCI-
DENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.
5. COMPANY'S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental or General brand
authorized retailer or vehicle retailer authorized to
handle Continental or General brand tire adjustments.
Company will replace the tire pursuant to the terms of
this Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire retailer or vehicle retailer authorized to handle
Continental/General brand tires. For the nearest Conti-
nental or General brand tire retailer, check the Yellow
Pages, or use the Continental or General brand Internet
address, or one of the “800” numbers shown under “For
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CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
43