ESP INFINITI QX56 2013 Warranty Information Booklet

BBB AUTO LINE is an informal dispute settlement
mechanism operated to comply with applicable Fed-
eral law and regulations. In states where BBB AUTO
LINE is available, you are required to use BBB AUTO
LINE before exercisingrights or seeking remedies
under Title 1 of the Federal Magnuson-Moss War-
ranty Act, 15 U.S.C.§2301, et. seq. If you choose to
seek remedies other than those created by Title 1 of
the Magnuson-Moss Warranty Act, (for example,
under state law), that Federal Act does not require
you to first use BBB AUTO LINE. The program is still
available to you, however, and may be of consider-
able assist ance. Some states spec ify that informal
dispute settlement mechanisms such as BBB AUTO
LINE must be used before you may use state-
operated complaint resolution processes, before
you may file a lawsuit under state law, and/or be-
fore you may have certain other rights or remedies
available under state law. In accordance with those
states’ laws, Infiniti requires the prior use of BBB
AUTO LINE in good faith before you resort to such
other processes, file a lawsuit, or seek other rem-
edies provided by state law. Please see the Supple-
ment to 2013 Infiniti Warranty Information Booklet
& 2013 Infiniti Owner’s Manual for additional
information. BBB AUTO LINE may not be available in all states. We,
Infiniti, can provide you with information about the
availability of BBB AUTO LINE in your state, or call the
BBB AUTO LINE number listed above.
ELIGIBILITY: Generally, Infiniti vehicles less than four
years old from date delivered to the first retail buyer or
otherwise put into use, and with fewer than 60,000
miles, are eligible for the program. See Supplement to
2013 Infiniti Warranty Information Booklet & 2013
Infiniti Owners Manual for possible exceptions applying
in your state.
ASSISTANCE OUTSIDE OF WARRANTY
In support of our commitment to the “Total Ownership
Experience,” Infiniti may occasionally offer to pay or
reimburse for part or all of the cost of making certain,
specific repairs beyond or outside of the terms of the
warranty for some specific vehicle models. (Some states
refer to such programs as “adjustment programs”). In
such circumstances Infiniti mails notices to all known
registered owners of affected vehicles. You may addi-
tionally inquire of your authorized Infiniti retailer or of
Infiniti directly at the number listed below of the appli-
cability of such programs to your vehicle.
Infiniti may occ
asionallyoffer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
retailer. If your retailer is unable to assist you, you may
call the Infiniti Consumer Affairs Department at 1-800-
662-6200 to discuss your concern. You will need to
provide the Model, Model Year, VIN (Vehicle Identifica-
tion Number), mileage, maintenance history, a detailed
explanation of the concern, and why you believe that
Infiniti should be responsible for the repair. Your re-
quest will be individually investigated and you will be
informed of Infiniti‘s decision.
Please also review the Supplement to 2013 Infiniti
Warranty Information Booklet & 2013 Owner’s
Manual for important information concerning con-
sumer rights in your state.
INFINITI OWNER SATISFACTION AND ASSISTANCE
3

NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges). Any needed parts replacement will be
made using genuine Nissan or Nissan approved new or
remanufactured parts approved by Nissan for use on
Infiniti vehicles. Nissan reserves the right to make
changes at any time, without notice, to production and
service parts in their specifications, colors, and materi-
als, including those usedin connection with warranty
repairs. For this reason, when approved by Nissan and
at Nissan’s discretion, functionally equivalent replace-
ment parts may be used that do not exactly match the
original production part.
OBTAINING WARRANTY SERVICE
●You must take the vehicle to an authorized Infiniti
retailer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of autho-
rized Infiniti retailers are listed in telephone directo-
ries.
●If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an Infiniti retailer in that country.
MAINTENANCE, DATA ACCESS, AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual, and of maintaining
copies of all maintenance records & receipts for review
by Nissan. Failure to do so is likely to result in the denial
of warranty. You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and may need to be presented as
proof of such maintenance in connection with related
warranty rep
airs. Toassist you in maintainin g appropri-
ate records, the Maintenance Log located in your Own-
er’s Literature Kit can be u sed along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Failure to operate the vehicle in accordance with the
Owner’s Manual
●Misuse, such as using the vehicle to tow
●Failure of a component not covered by warranty
●Racing and competitive driving
●Theft, vandalism, fire, or flooding (including engine
water ingestion)
●Accident, collision, being towed
●Repairs performed by anyone other than an autho-
rized Infiniti retailer
●Glass breakage, unless resulting from defects in ma-
terial or workmanship
●Normal wear and tear, including dings, dents, chips,
or scratches
●Damage caused by any automated or manually oper-
ated car wash or by using a pressure washer Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
OWNER’S MANUAL (including the lack of availability or
use of proper fluid), or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Alteration, tampering, or improper repair
●Installation of non-Nissan approved accessories or
components
●Improper installation of any Nissan approved after-
market accessory or component
●A vehicle whose odometer mileage has been altered,
or the odometer repaired or replaced and the actual
vehicle mileage cannot be correctly and readily de-
termined
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered void if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles, under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of a claim in lieu of
repairs because of a determination that the cost of
repairs exceeded the actual cash value of the vehicle.
(Continued on next page)
6
2013 NEW VEHICLE LIMITED WARRANTY

The following statement is required to be provided by
regulations of the California Air Resources Board.
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board is pleased to explain
the emission control system warranty on your 2013
vehicle. In California, new motor vehicles must be de-
signed, built and equipped to meet the State’s stringent
anti-smog standards. Nissan
2must warrant the emis-
sion control system on your vehicle for the periods of
time listed below provided there has been no abuse,
neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the
fuel-injection system, the ignition system, catalytic con-
verter and engine computer. Also included may be hoses,
belts, connectors and other emission-related assemblies.
Where a warrantable condition exists, Nissan will repair your
vehicle at no cost to you including diagnosis, parts and labor.
MANUFACTURER’S WARRANTY COVERAGE
For 4 years or 60,000 miles (whichever occurs first):
1. If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by
Nissan to ensure that your vehicle passes the in-
spection. This is your emission control system PER-
FORMANCE WARRANTY.
2. If any emission-related part on your vehicle is de- fective, the part will be repaired or replaced by
Nissan. This is y our short-term em ission control
system DEFECTS WARRANTY. For 7 years or 70,000 miles (whichever occurs first):
If an emission-related part listed in this warranty book-
let specially noted with coverage for 7 years or 70,000
miles is defective, the part will be repaired or replaced
by Nissan. This is your long term emission control sys-
tem DEFECTS WARRANTY.
OWNER’S WARRANTY R
ESPONSIBILITIES
As the vehicle owner, you are responsible for the perfor-
mance of the required maintenance listed in your Own-
er’s Manual. Nissan recommends that you retain all
receipts covering maintenance on your vehicle, but
Nissan cannot deny warranty solely for the lack of re-
ceipts or for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle to an
Infiniti retailer as soon as a problem exists. The war-
ranty repairs should be completed in a reasonable
amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Infiniti’s Con-
sumer Affairs Department at 1-800- 662-6200 or the
California Air Resources Board at 9528 Telstar Avenue,
El Monte CA 91731.
The following is Nissan’s1new vehicle emission control
warranty statement for vehicles certified for sale in Califor- nia and sold for registration as a new vehicle in California,
Connecticut, Maine, Maryland, Massachusetts, New Jer-
sey, Oregon, Pennsylvania, Rhode Island, Vermont, or
Washington only.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
NISSAN*warrants that your vehicle was designed, built
and equipped to conform with all applicable requirements
of the California Air Resources Board. This warranty covers
any part which affects app licable regulated emission(s).
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
This warranty is for 4 years or 60,000 miles, whichever
occurs first. Additionally, the components listed under
the caption “Long-Term Em ission System Defects War-
ranty Parts List” are covered for 7 years or 70,000 miles,
whichever occurs first, except that the catalytic convert-
er(s) and engine control module (ECM) are warranted for
8 years or 80,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or put into use, whichever is earlier.
Some items require schedule d replacement before 60,000
miles. These items are warranted only up to the replace-
ment interval. The replacement intervals are outlined in the
maintenance instructions in your Owner’s Manual.
(Continued on next page)
1 These warranties apply to all Calif ornia emission2013 Infiniti vehicles sold for registration as new vehicles in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon,
Pennsylvania, Rhode Island, Vermont, or Washington only.
2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Infiniti vehicles in the United States.
2013 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES111

EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2013 Infiniti vehicle only if
it fails to pass a California “smog check” test or equiva-
lent.
WHAT IS COVERED AND FOR HOW LONG
Nissan warrants that if your vehicle fails to pass a Cali-
fornia “smog check” test, it will make the necessary
repairs so that your vehicle will pass. This warranty is for
4 years or 60,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date itis first put in to service,
whichever is earlier.
Exceptions to this warranty are listed below under the
caption “ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts replace- ment as outlined in the emissioncontrol mainte-
nance instructions of your Owner’s Manual.
2. Failures directly as a result of: ●Lack of performance o f required emission con-
trol maintenance as outlined in your Owner’s
Manual.
● Misuse, accident or modification. ●
Improper adjustment or installation of parts
during the performance of maintenance (non-
warranty) services.
● Tampering with or disconnecting any part af-
fecting vehicle emissions.
● Fuel, fluids, or lubricants that are contaminated
or that do not meet the specification as outlined
in your Owner’s Manual.
3. In the case of the Performance Warranty, the use of any non-Nissan part not certified in accordance
with Federal requirements which is defective or not
equivalent from an emissions standpoint to the
original equipment part.
4. In the case of the Defects Warranty, parts not sup- plied by Nissan or damage to other parts caused
directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Califor-
nia “smog check” test if such failure is found not to
be covered.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of
the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. These warranties give you specific legal rights,
and you may also have other rights which vary from
statetostate.
Nissan does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
vehicle to any authorized Infiniti retailer in the United
States at your expense. You are responsible for the re-
quired maintenance on your vehicle as outlined in the
maintenance instructions in your Owner’s Manual.
Nissan recommends that you retain all receipts covering
maintenance on your vehicle, but Nissan cannot deny
warranty solely for the lack of receipts or for your failure to
ensure the performance of all scheduled maintenance.
(Continued on next page)
2013 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES113

WHAT IS COVERED?
Nissan2warrants your Genuine Infiniti Replacement
Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship.
HOW LONG IS THE WARRANTY AND WHAT
WILL NISSAN DO
If your battery becomes unserviceable within the first
24 months of service Nissan will replace your battery,
including labor, without charge, p roviding the battery
was originally installed in your vehicle by an authorized
INFINITI retailer.
If the battery becomes unserviceable after 24 months of
use, NISSAN will provide a replacement battery at a
reduced price, charging only for the portion of the life of
the battery actually used. This is called a “pro-rata ad-
justment”. You will be responsible for all labor charges
for the replacement of the battery.
This warranty and the “pro-rata adjustment” end 84
months after the date of the battery’s purchase or instal-
lation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from: ●Accident, theft, fire or freezing.
● Misuse of the battery or vehicle in which it is
installed, including the use in applications for
which the battery was not designed. Proper use
is described in the vehicle’s Owner’s Manual.
● Improper installation or battery charging.
● Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
● Modification or improper repair of the vehicle or
a part of the vehicle.
● Use of parts not equivalent in quality or design
to parts supplied by INFINITI or NISSAN.
● Environmental conditions, including, but not
limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. Batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine INFINITI bat-
tery installed in the vehicle, if the vehicle is issued
a “salvage” or similar title unless state law ex-
pressly states otherwise. (This exclusion does not
extend to a new Genuine INFINITI battery installed
in the vehicle after the issuance of a “salvage” or
similar title).
WHATYOUMUSTDO
In order to obtain warranty service, you must deliver the
warranted battery or the v ehicle in which the battery is
installed to an authorized Infiniti retailer in the U.S. or
Canada at your expense, with proof of purchase (parts
invoice or service repair order from an authorized
Infiniti retailer). The names and addresses of autho-
rized Infiniti retailers are listed in telephone directories
or Infiniti.com.
If the “pro-rata adjustment” applies, you must pay for
the portion of the 84 month warrantable life that you
actually used. The amount you pay is computed in two
steps. First, the client pay percentage is determined
from the chart shown below based upon the months of
actual battery service.
Months
In Service Client Pay
Percentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
Second, the current suggested retail price of the new
battery is multiplied by the client pay percentage. For
example, should the battery fail after 40 months of
service you would pay 50% of the suggested retail price
of the new battery.
(Continued on next page)
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on
the date of purchase.
2 NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles and provides related consumer services in the United States of
America
20 REPLACEMENT BATTERY LIMITED WARRANTY1

DON’T OVERLOAD YOUR VEHICLE OR TIRES
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may causetire failure. Overload-
ing your tires can result in severe cracking, component
separation or blowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls
of P-Metric tires is reduced by 10% when used on a light
truck, utility vehicle or trailer. Never fit P-Metric tires to
light trucks that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in
snow, ice, mud or sand. The centrifugal forces generated
by a free-spinning tire/wheel assembly may cause sud-
den tire explosion resulting in vehicle damage and/or
serious personal injury to you or a bystander. Never ex-
ceed 35 mph/55 km/h, as indicated on your speedom-
eter. Use a gentle backward and forward rocking motion
to free your vehicle for continued driving. Never stand
near or behind a tire spinning at high speeds. For ex-
ample, while attempting to push a vehicle that is stuck or
when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth. All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively w
orn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is impor-
tant for safety. If you have any questions, have your tire
retailer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant any inspec-
tion or repair process. The repair is entirely the respon-
sibility of the repairer and should be made in accor-
dance with established Rubber Manufacturers
Association (RMA) procedures.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear and Dunlop’s own high standards of quality
control. It is designed to take up a minimum of storage
space and, at the same time, fulfill the function of a
spare tire when needed. The spare is kept in its storage space, fully inflated at 60 psi. To be sure it is always
ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles (4,800
kilometers), depending on road conditions and your
driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so
it’s easier to handle. It also helps re-
duce the total car weight which contributes to fuel
economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or Death may result from explosion of
tire/ rim assembly due to improper mounting proce-
dures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact sur-
faces. Lock assembly on mounting machine or place in
safety cage. STAND BACK and never exceed 40 psi to
seat beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to
aid bead seating. Only specially-trained persons should
mount tires.
(Continued on next page)
28 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended Mobility Tech-
nology (EMT) and RunOnFlat (ROF)) tires to obtain the
performance criteria stated within this Limited War-
ranty, Goodyear Run-Flat tires must use specific parts,
such as a low tire pressure monitoring system autho-
rized by the Original Equipment vehicle manufacturer.
TIRE PRESS URE MONITORING SYSTEM
The Goodyear Run-Flat tire is a high-performance tire
with a remarkable feature: It can operate for limited
distances, with very low or even no inflation pressure
(refer to your Vehicle Owner’s Manual for these limita-
tions). This is an important benefit, especially if inflation
loss occurs at a location where immediately stopping
your vehicle could be hazardous. Because these tires
ride well even without air pressure, your vehicle must be
equipped with a system to alert you when a tire has low
or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear Run-Flat tire can be driven at low or zero
air pressure (refer to your vehicle Owner’s Manual for
these limitations). To help prolon g the life of a tire oper-
ating under low-inflation conditions, drive at a speed as
far below 50 mph (80 km/h) as possible. Also, drive the
shortest distance possible before obtaining tire service.
Taking these precautions will increase the chance that
your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert from the tire pressure-
monitoring system, contact your Goodyear Run-Flat ser-
vice facility. Trained service personnel will inspect your
tires to determine if they are in need of repair or replace-
ment. To locate your nearest authorized Goodyear Run-Flat
service facility, call 1-800-RUN-FLAT, (1-800-786-3528).
WARNING
Because of the unique characteristics of Goodyear
Run-Flat tires, the wheels on which they are
mounted and your vehicle’s tire pressure monitoring
system, all tire service work other than routine infla-
tion maintenance and external inspections must be
performed by service personnel at a Goodyear Run-
Flat service facility.
Do not attempt to mount or dismount Run-Flat tires
yourself; serious injury or death could result. Only
specially trained persons should mount, dismount
and repair Run-Flat tires.
TIRE CARE AND MAINTENANCE
While most tire maintenance must be performed by a
Goodyear Run-Flat service facility as noted above, there
are a few basic tire care items you can and should
regularly perform yourself
. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maxi-
mize tread life.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 31

OWNER’S MANUAL
IMPORTANT SAFETY INFORMATION
OPERATIONAL WARNING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Dunlop Self-Supporting Technology
(DSST ) tires to obtain the performance criteria stated
within this Owner’s Manual and Limited Warranty, DSST
tires must be used with parts authorized by your Origi-
nal Equipment Vehicle Manufacturer, such as wheels
and tire pressure monitoring systems.
TIRE PRESS URE MONITORING SYSTEM
The Dunlop DSST tire is a high-performance tire with a
remarkable feature: It can operate for limited distances,
with very low or even no inflation pressure (refer to your
vehicle Owner’s Manual for these limitations). This is an
important benefit, especially if inflation loss occurs at a
location where immediately stopping your vehicle could
be hazardous.
Because these tires ride well even without air pressure,
your vehicle is equipped with a system to alert you when
a tire has low or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure monitoring system
activates.
WARNING
If the tire pressure monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The DSST tire can be driven at low or zero air pressure
(refer to your vehicle Owner’s Manual for the limita-
tions). However, the tire may have to be replaced if
driven under such applications. To help prolong the life
of a tire operating under low-inflation conditions, drive
at a speed as far below 50 mph (80 km/h) as possible.
Also, drive the shortest distance possible before obtain-
ing tire service. Taking the se precautions will increase
the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert, from the tire pressure
monitoring system, contact your authorized Dunlop
DSST service facility. Trained service personnel will in-
spect your tires to determine if they are in need of repair
or replacement.
To locate your nearest authorized Dunlop DSST service
facility, call 1-800-786-3528.
TIRE CARE AND MAINTENANCE
WARNING
Because of the unique characteristics of Dunlop
DSST tires, the wheels on which they are mounted
and your vehicle’s tire pressure monitoring system,
all tire service work other than routine inflation
maintenance and external inspection must be per-
formed by service personnel at an authorized Dun-
lop DSST service facility.
Do not attempt to mount or dismount extended mo-
bility tires yourself; serious injury or death could
result. Only specially trained persons should mount,
dismount and repair DSST tires.
While most tire maintenance must be performed by an
authorized Dunlop DSST service facility, as noted
above, there are a few basic tire care items you can and
should perform yourself. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire performance and maxi-
mize tread life.
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
(Continued on next page)
38 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY

WHO IS COVERED
The original owner of a MichelinPassenger orLight Truck
tire which bears the Michelin name and complete DOT
identification number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenge r and Light Truck tires, used in normal
service on the vehicle on which they were originally
fitted and in accordance with the maintenance recom-
mendations and safety warnings contained in the own-
er’s manual and in the Important Tire Safety Informa-
tion Section of this booklet, are covered by this warranty
against defects in workmanship and material for the life
of the original usable tread, or 6 years from the date of
purchase, whichever comes first. At that time, all war-
ranties, express or implied, are terminated. The usable
tread is the original tread down to the level of the tread
wear indicators - 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of
purchase, coverage will be based on date of manufac-
ture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
●Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
●Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
●Underinfation, overinflation, improper maintenance
or other abuse;
●Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
●Accident, fire, chemical corrosion, tire alteration, or
vandalism;
●Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRESA tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a compa-
rable new Michelin tire, free of charge, when 2/32nds of
an inch (1.6mm) or less of the original tread is worn, (or
25% or less, whichever is most beneficial to the user) and
within 12 months of the date of purchase. Mounting and
balancing of tires is included. The cost of any other service
charges or applicable taxes are payable by the user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new Michelin passenger or light truck replacement tire
on a pro-rata basis. The retailer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current Mi-
chelin Base Price List, whichever is lower. This List is
based on a predetermined price intended to fairly rep-
resent the actual selling price of the tire. The cost of
mounting, balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this warranty,
the consumer must present the tire to an authorized
Michelin Retailer. To locate an Authorized Tire Retailer,
check the yellow pages under “Tire Retailers - Retail.” The vehicle on which the tire was used should be avail-
able for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVE-
NIENCE OR CONSEQUENTIAL DAMAGE. TIRES PRE-
SENTED FOR CLAIM REMAIN THE PROPERTY OF THE CON-
SUMER AND MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES WHICH ARE IN THE
CUSTODY OR CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF
INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM, THE
CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FUR-
THER INSPECTION.
NO MICHELIN REPRESENTATIVE, EMPLOYEE OR RE-
TAILER HAS THE AUTHORITY TO MAKE OR IMPLY ANY
REPRESENTATION, PROMISE OR AGREEMENT, WHICH
IN ANY WAY VARIES THE TERMS OF THIS WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED STATES
AND CANADA.
CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE AND PROVINCE TO PROVINCE.
(Continued on next page)
40 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY

Client Assistance.” To be eligible for the terms of this
Policy, you need to present your new vehicle registration
form or new vehicle sales invoice showing date of pur-
chase. Tires replaced on an adjustmentbasisbecome
the property of Company. You will be required to sign the
Company Limited Warranty Claim Form or retailer re-
placement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service re-
gardless of mileage or months of service. This includes
payment for tire rotation, alignment, towing, road ser-
vice, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Client A ssistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
44 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY