steering INFINITI QX60 2014 Service Manual

“Call”
Main Menu“Call” (Speak name)
A
“Phone Number”(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name
See “Phonebook” in this section to learn how to
store entries.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number
Once you have confirmed the name and location,
the system begins the call. (Speak Digits)
B
When prompted by the system, say the number
you wish to call. Refer to “How to say numbers”
and “Making a call by entering a phone number”
in this section for more details.
“Special Number”
C
For dialing more than 10 digits or any special
characters, say “Special Number”. When the
system acknowledges the command, the system
will prompt you to speak the number.
“Redial”
D
Use the Redial command to call the last number
that was dialed.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the VR session.
“Call Back”
E
Use the Call Back command to dial the number of
the last incoming call within the vehicle.
The system acknowledges the command, re-
peats the number and begins dialing.If a call back number does not exist, the system
announces, “There is no number to call back” and
ends the VR session.
During a call
During a call there are several command options
available. Press the
button on the steering
wheel to mute the receiving voice and enter com-
mands.
● “Help” — The system announces the avail-
able commands.
● “Cancel/Quit” — The system announces
“Cancel,” ends the VR session and returns
to the call.
● “Send” — Use the Send command to enter
numbers, “*” or “#” during a call. For ex-
ample, if you were directed to dial an exten-
sion by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the VR ses-
sion and returns to the call. Say “star” for “*”,
Say “pound” for “#”.
● “Transfer call” — Use the Transfer Call com-
mand to transfer the call from the
Bluetooth® Hands-Free Phone System to
the cellular phone when privacy is desired.
4-116Monitor, climate, audio, phone and voice recognition systems

The system confirms the name, location and
number.
“Delete Entry”
B
Use the Delete Entry command to erase one
entry from the phonebook. After the system rec-
ognizes the command, speak the name to delete
or say “List Names” to choose an entry.
“List Names”
C
Use the List Names command to hear all the
names in the phonebook.
The system recites the phonebook entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the VR session.
“Phonebook” (phones with automatic
phonebook download function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu
“Phonebook”SayaName
“List Names”
A
“Record Name”B
For phones that support automatic download of
the phonebook (PBAP Bluetooth® profile) , the
“Phonebook” command is used to manage en-
tries in the vehicle phonebook. You can say the
name of an entry at this menu to initiate dialing of
that entry.
The phonebook stores up to 1000 names for
each phone connected to the system.
When a phone is connected to the system, the
phonebook is automatically downloaded to the
vehicle. This feature allows you to access your
phonebook from the Bluetooth® system and call
contacts by name. You can record a custom
voice tag for contact names that the system has
difficulty recognizing. For more information see
“Record name” in this section. NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
“List Names”A
Use the List Names command to hear all the
names and locations in the phone book.
The system recites the phone book entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the VR session. See the
“Record name” command in this section for infor-
mation about recording custom voice tags for list
entries that the system has difficulty pronounc-
ing.
“Record Name”
B
The system allows you to record custom voice
tags for contact names in the phonebook that the
vehicle has difficulty recognizing. This feature can
also be used to record voice tags to directly dial
an entry with multiple numbers. Up to 40 voice
tags can be recorded to the system.
4-118Monitor, climate, audio, phone and voice recognition systems

●outgoing
● call three one nine oh two
● nine seven pause pause three oh eight
● cancel
● call back number
● call star two zero nine five
● delete phone
● dial eight three zero five one
● record name
● four three pause two nine pause zero
● delete redial number
● phonebook list names
● call eight oh five four one
● correction
● connect phone
● dial seven four oh one eight
● previous entry
● delete
● dial nine seven two six six
● call seven six three oh one ●
go back
● call five six two eight zero
● dial six six four three seven
MANUAL CONTROL
While using the voice recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. This can be especially helpful if the
noise of driving makes it difficult for the voice
recognition system to accurately interpret com-
mands. The manual control mode does not allow
dialing a phone number by digits. The user may
select an entry from the Phonebook or Recent
Calls lists. To re-activate voice recognition, exit
the manual control mode by pressing and holding
the PHONE/END (
) button. At that time,
pressing the PHONE/SEND (
) button will
start the Hands Free Phone System.
Operating tips
● To enter manual control mode, start the
voice recognition system and tilt the tuning
(
) switch up or down. The system will
speak Showing Manual Options when
manual controls are initially activated. ●
To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
● To select the current menu option, press the
PHONE/SEND (
) button.
● To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
● To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
Monitor, climate, audio, phone and voice recognition systems4-121

VEHICLE PHONEBOOK
This vehicle has two phonebooks available for
your use. Depending on your phone, the system
may automatically download your entire cell
phone’s phonebook into the “Handset Phone-
book”. For the details on downloading yourphonebook, see “Handset Phonebook”, in this
section. If your phonebook does not automati-
cally download, you may set up the vehicle
phonebook with up to 40 entries. This phone-
book allows you to record a name to speak while
using voice recognition.
Press the
button on the steering wheel
and then select the Vehicle Phonebook key.
Select the Add New key at the top of the
screen. This will allow the user to add new
phonebook content via the methods listed below:
Menu Item Result
Copy from Call History The system will show a list of your incoming, outgoing, or missed calls that were downloaded from your cell phone (depending on your phone’s compatibility) . You may select one of these entries to save in the vehicle phonebook.
Copy from the Handset The system will show your cell phone’s phonebook that was downloaded (depending on your phone’s compatibility) . You may select one of these entries to save in the vehicle phonebook.
Enter Number by Keypad Allows manual entry of phonebook contacts Ok Saves the phonebook entry and then will show a screen that is ready to call the number. Press the BACK button to return to the Vehicle Phonebook
Entry # Allows user to choose the entry number
Name Allows user to enter the contact name
Number Allows user to enter the contact number
Type Allows user to choose a type from the icon list
Voicetag Select theVoicetag key to record a name to speak when using the Voice Recognition system
Store Select theStorekey and prepare to speak the name after the tone
OK When the voicetag is successfully saved, select the OKkey to save the phonebook entry
Press thebutton on the steering wheel and then select the Vehicle Phonebookkey. Next, select the desired entry from the displayed list. Select the
Edit key.
Menu Item Result
Entry # Changes the displayed number of the selected entry
Name Edit the name of the entry using the keypad displayed on the screen
Number Edit the phone number using the keypad displayed on the screen
Type Select the icon from the icon list
Voicetag Confirm and store the voicetag. Voicetags allow easy dialing using the INFINITI Voice Recognition System. For more information, see INFINITI Voice Recogni-
tion System in this section.
Monitor, climate, audio, phone and voice recognition systems4-127

HANDSET PHONEBOOK
Many phones will support an automatic down-
load of the cellular phone’s phonebook. Since
this method allows for up to 1000 numbers to be
stored and entries are automatically assigned
voice tags by the system, this is a useful function
for easy dialing supported by the Voice Recogni-
tion system.
Transferring the handset phonebook
If your cellular phone supports automatic down-
loading, the system transfers the handset phone-
book automatically by default. To ensure that this
feature is activated, press the SETTING button
on the instrument panel and select the “Phone”
key. The “Auto Downloaded” selection should
have the amber indicator next to the word ON
activated. Select the “Auto Downloaded” key to
toggle this feature on or off.To transfer the handset phonebook to the vehicle
manually, follow these steps:
1. Press the SETTING button on the control panel.
2. Select the “Phone” key.
3. Select the “Download Handset Phonebook” key.
Once the handset phonebook is transferred to
the vehicle, it can be accessed by pressing the
PHONE key on the instrument panel or the
button on the steering wheel, then selecting the
“Handset Phonebook” key.
Whether the handset phonebook is transferred
manually or automatically, the process can take
up to five minutes to complete, depending on the
size of the handset phonebook. See the cellular
phone’s owner’s manual for more details.
LHA1319
4-128Monitor, climate, audio, phone and voice recognition systems

MAKING A CALL
Press thebutton on the steering wheel.
The Phone screen will appear on the display.
Select one of the following options to make a call:
Menu Item Result
Vehicle Phonebook Select the name from an entry stored in the vehicle phonebook. Dialing commences immediately.
Call History Select the name from the incoming or outgoing call history. Dialing commences immediately.
Handset Phonebook Select the name from an entry stored in the handset phonebook. Dialing commences immediately.
Dial Number Input the phone number manually using the keypad on the screen. It will be necessary to select OKwhen finished for dialing to commence. For
more information on using the touchscreen, see How to use the touchscreenin this section.
LHA1322
Monitor, climate, audio, phone and voice recognition systems4-129

RECEIVING A CALL
When you hear a phone ring, the display will
change to phone mode. To receive a call, follow
one of the procedures listed below:
Menu ItemResult
Press the
button on the steering wheel Accept an incoming call to talk
Answer key on the display Accept an incoming call to talk
Hold Call key on the display Put an incoming call on hold
Reject Call key on the display Reject an incoming call
DURING A CALL
There are some options available during a call. Select one of the following displayed on the screen, if necessary:
Menu Item Result
Hang Up Finish the call. If pressed while another caller is on hold, current call will be ended and user will be able to speak to the caller that was previously on hold.
Use Handset Transfer the call to the cellular phone.
Mute Mute your voice to the person.
Cancel
Mute This will appear after the
Mutekey is selected. Mute will be cancelled.
Keypad Brings up a keypad. Enter digits when needed. For example, entering your PIN number for voicemail.
Note Press the
button during a call to send numbers and digits using Voice Recognition.
Switch Call Select this option to answer another incoming call (function may not be available depending on the model of the phone) .
4-130Monitor, climate, audio, phone and voice recognition systems

ENDING A CALL
To finish the call, perform one of the following
procedures:
Menu ItemResult
Hang up key on the Call in Prog-
ress Display Finish the call.
button on the steering wheel
Finish the call.
PHONE SETTINGS
To set up the Bluetooth Hands-Free Phone System to your perferred settings, press the SETTING button on the control panel and select the
Phonekey
on the display.
Menu Item Result
Edit Vehicle Phonebook SeeVehicle Phonebook in this section for adding, editing, and deleting contacts in the vehicle phonebook.
Delete Phonebook Delete a phonebook stored on the system.
Download Handset Phonebook SeeHandset Phonebook in this section for adding, editing, and deleting contacts in the handset phonebook.
Volume and Ringtone Adjust the volume level of the ringtone, incoming call sound and outgoing call sound.
Automatic Hold When this option is turned on, an incoming call will be placed on hold automatically after several rings.
Vehicle Ringtone When this option is turned on, a specific ringtone that is different than the cellular phone’s will sound when receiving a call.
Auto Downloaded See “Handset Phonebook” in this section for information about automatically downloading the handset phonebook.
Monitor, climate, audio, phone and voice recognition systems4-131

CALL VOLUME
Adjusting the incoming or outgoing call volume
may improve clarity if reception between callers is
unclear. To access the volume settings, press the
SETTING button, then select ”Volume and
Beeps”. You can also adjust the volume of an
incoming voice during a call by pushing the vol-
ume control switch on the steering wheel or by
turning the volume control knob on the control
panel:
Menu ItemResult
Ringtone Adjusting this setting allows ringer volume to be set at a desired level.
Incoming Call Adjusting this setting allowsyouto hear a difference in volume (You can also adjust the volume of an incoming voice during a call by
pushing the volume control switch on the steering wheel or by turning the volume control knob.
Outgoing Call Adjusting this setting allowsthe person you are talking with to hear a difference in volume.
Monitor, climate, audio, phone and voice recognition systems4-133

INFINITI Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
INFINITI Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
INFINITI Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pushing the TALK
switch on
the steering wheel, and the voice command
menu prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. See
“INFINITI Voice Recognition Alternate Command
Mode” in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. See “Speaker Adaptation Function” in this
section. Otherwise, it is recommended that Alter-
nate Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the INFINITI Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, INFINITI controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, select the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. See “Standard Mode” in
this section. For vehicles in Canada, the factory
default setting is the Alternate Command Mode.
See “Alternate Command Mode” in this section.
INFINITI VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the INFINITI Voice Recognition system
for the first time or you do not know how to operate
it, you can display the User Guide for confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Press the INFO button on the control panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select an item.
NOTE:
You can skip steps 1 to 3 by pressing
the
button and saying “Help” fol-
lowed by “User Guide”.
INFINITI VOICE RECOGNITION
SYSTEM (if so equipped)
4-134Monitor, climate, audio, phone and voice recognition systems