ECO mode INFINITI QX60 2014 Repair Manual

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
4-122Monitor, climate, audio, phone and voice recognition systems

RECEIVING A CALL
When you hear a phone ring, the display will
change to phone mode. To receive a call, follow
one of the procedures listed below:
Menu ItemResult
Press the
button on the steering wheel Accept an incoming call to talk
Answer key on the display Accept an incoming call to talk
Hold Call key on the display Put an incoming call on hold
Reject Call key on the display Reject an incoming call
DURING A CALL
There are some options available during a call. Select one of the following displayed on the screen, if necessary:
Menu Item Result
Hang Up Finish the call. If pressed while another caller is on hold, current call will be ended and user will be able to speak to the caller that was previously on hold.
Use Handset Transfer the call to the cellular phone.
Mute Mute your voice to the person.
Cancel
Mute This will appear after the
Mutekey is selected. Mute will be cancelled.
Keypad Brings up a keypad. Enter digits when needed. For example, entering your PIN number for voicemail.
Note Press the
button during a call to send numbers and digits using Voice Recognition.
Switch Call Select this option to answer another incoming call (function may not be available depending on the model of the phone) .
4-130Monitor, climate, audio, phone and voice recognition systems

INFINITI Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
INFINITI Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display and audio system through
INFINITI Voice Recognition. When this mode is
active, an expanded list of commands can be
spoken after pushing the TALK
switch on
the steering wheel, and the voice command
menu prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. See
“INFINITI Voice Recognition Alternate Command
Mode” in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. See “Speaker Adaptation Function” in this
section. Otherwise, it is recommended that Alter-
nate Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the INFINITI Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, INFINITI controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, select the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. See “Standard Mode” in
this section. For vehicles in Canada, the factory
default setting is the Alternate Command Mode.
See “Alternate Command Mode” in this section.
INFINITI VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the INFINITI Voice Recognition system
for the first time or you do not know how to operate
it, you can display the User Guide for confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Press the INFO button on the control panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select an item.
NOTE:
You can skip steps 1 to 3 by pressing
the
button and saying “Help” fol-
lowed by “User Guide”.
INFINITI VOICE RECOGNITION
SYSTEM (if so equipped)
4-134Monitor, climate, audio, phone and voice recognition systems

Voice recognition settings
The available settings of the INFINITI Voice Rec-
ognition system are described.1. Press the SETTING button on the control panel
2. Select the ”Others” key
3. Select the “Voice Recognition” key
You can confirm the page by scrolling the screen
using the NISSAN controller.
Menu Item Result
Command List When Alternate Command Mode is activated, this key will allow user to access the list of Phone, Navigation, Information, Audio, and Help com-
mands
User Guide Allows user access to user guide settings. See “Displaying User Guide” in this section for more information
Speaker Adaptation When Alternate Command Mode is activated, this key will allow user to initiate a system function for better voice recognition performance. See
“Speaker Adaptation Function” in this section for more information
Alternate Command Mode Allows user to activate Alternate Command Mode. A screen will appear prompting user to review the expanded command list and advises that
some command will be replaced and voice menu prompts turned off. User will have to confirm by pressing “OK” to proceed with activation
Minimize Voice Feedback When Alternate Command Mode is activated, this key will allow user to reduce system voice feedback during voice recognition session
4-136Monitor, climate, audio, phone and voice recognition systems

Standard Mode command list
Category Command:
COMMANDACTION
Phone Displays Phone function commands.
Navigation Displays Navigation function commands.
Information Displays Vehicle Information.
Audio Displays Audio commands.
Help Displays User Guide.
Phone Command:
COMMANDACTION
Dial Number Makes a call to a spoken phone number up to 10 digits.
Vehicle Phonebook Makes a call to a contact that is stored in the vehicle phonebook.
Handset Phonebook Makes a call to a contact that is stored in the handset phonebook.
Call History Makes a call to a number in the incoming or outgoing call logs.
International Call Makes an international call by allowing more than 10 digits to be spoken, as well as star (*) , pound (#) , and plus (+) .
Navigation Command:
COMMANDACTION
Destination Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route (for continental US and Canada only) .
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for a location stored in the Address Book.
Previous Destinations Sets a route to a previous destination.
Monitor, climate, audio, phone and voice recognition systems4-139

Information Command:
COMMANDACTION
Fuel Economy Displays Fuel Economy information.
Maintenance Displays Maintenance information.
Traffic Info. Turns the traffic information system on and off.
Where am I? Displays current vehicle location.
Audio Command:
COMMANDACTION
AM Changes the audio system mode to AM radio.
FM Changes the audio system mode to FM radio.
XM Changes the audio system mode to satellite radio.
CD Changes the audio system mode to CD.
4-140Monitor, climate, audio, phone and voice recognition systems

●If you say “Change Number” during phone
number entry, the system will automatically
request that you repeat the number using
the 3-3-4 format. In this case please say the
area code first and then follow the prompts.
● Do not add a “1” in front of the area code
when speaking phone numbers.
● If the system does not recognize your com-
mand, please try repeating the command
using a natural voice. Speaking too slowly or
too loudly may further decrease recognition
performance.
Example 2 — Placing an international call
to the phone number 011-81-111-222-3333:1. Press the
button located on the steer-
ing wheel.
2. The system announces, “Would you like to access Phone, Navigation, Information, Au-
dio or Help?”
3. Say “Phone”.
4. Say “International Call”.
5. Say “011811112223333”.
6. Say “Dial”. 7. The system makes a call to 011-81-111-
222-3333.
NOTE:
Any digit input format is available in the
International Number input process, as
well as the special characters such as star
(*) , pound (#) , and plus (+) .
INFINITI VOICE RECOGNITION
ALTERNATE COMMAND MODE
The Alternate Command Mode enables control of
the audio and display systems as well as addi-
tional commands for the Vehicle Information,
Phone and Navigation systems. With this setting
active, the system does not announce or display
the available commands at each step.
When Alternate Command Mode is activated, an
expanded list of commands can be used after
pushing the TALK
switch. Under this
mode, the screen for Standard Mode commands
is not available on the display. Please review the
expanded command list, available when this
mode is active, as some Standard Mode com-
mands are replaced. Please see examples of
Alternate Command Mode screens.
LHA2479
4-142Monitor, climate, audio, phone and voice recognition systems

Please note that in this mode the recognition
success rate may be affected as the number of
available commands and ways of speaking each
command are increased. You can turn this mode
ON or OFF. When this mode is activated, the
Voice Recognition Settings will change to show
more options.
Activating Alternate Command Mode
1. Press the SETTING button on the controlpanel.
2. Select the “Others” key on the display.
3. Select the “Voice Recognition” key.
4. Select the “Alternate Command Mode” key.
5. The confirmation message is displayed on the screen. Select the “OK” key to activate
the Alternate Command Mode.
6. Alternate Command Mode is activated and the setting menu is expanded to include the
Alternate Command Mode options. See
“Voice Recognition Settings” in this section
for an explanation of the options.
Displaying the command list
If you are controlling the system by voice com-
mands for the first time or do not know the
appropriate voice command, perform the follow-
ing procedure for displaying the voice command
list (available only in Alternate Command Mode) .
Press the
switch, listen for the tone and
say, “Help”. The system will respond by display-
ing the command list main menu.
Only manual controls such as the touchscreen
can navigate the command list menu.
As an alternative to the voice command “Help”,
you may access the command list using the fol-
lowing steps:
1. Press the SETTING button on the control panel.
2. Select the “Others” key using the INFINITI controller.
3. Select the “Voice Recognition” key using the INFINITI controller. NOTE:
You can skip steps 1 to 3 if you say “Help”.
4. Select the “Command List” key using the INFINITI controller.
5. Select a category using the INFINITI control- ler. The command list for the category se-
lected is shown.
6. If necessary, scroll the screen using the INFINITI controller to view the entire list.
7. Press the BACK button to return to the previous screen.
Monitor, climate, audio, phone and voice recognition systems4-143

Alternate Command Mode command list
Phone Command:
COMMANDACTION
Dial Number Makes a call to a spoken phone number up to 10 digits.
Vehicle Phonebook Makes a call to a contact in the vehicle phonebook.
Handset Phonebook Makes a call to a contact in the handset phonebook.
International Call Makes an international call by allowing more than 10 digits to be spoken, as well as star (*) , pound (#) , and plus (+) .
Incoming Calls Shows the last 5 incoming phone calls.
Outgoing Calls Shows the last 5 outgoing phone calls.
Missed Calls Shows the last 5 missed phone calls.
Call Makes a call to a contact that is stored in either the Vehicle Phonebook or Handset Phonebook. Please say “Call” followed by a stored
name.
Navigation Command:
COMMAND ACTION
Destination Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route (for continental US and Canada only) .
Places Sets a route to a facility near the current vehicle location.
Address Book Displays the first 5 entries of the Address Book.
Previous Destinations Sets a route to a previous destination.
Previous Start Point Calculates a route to your previous starting point of the last route.
Minimize Freeway Route Recalculates a route to the current destination while minimizing freeway usage.
Fastest Route Recalculates a route to the current destination using the fastest estimated time.
Shortest Route Recalculates a route to the current destination using the shortest distance.
Cancel Route Cancels the current route.
Delete Destination Deletes the current destination.
4-144Monitor, climate, audio, phone and voice recognition systems

Displaying user guide
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.1. Press the INFO button on the control panel.
2. Press the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select an item.
Menu Item
Result
Getting Started Describes the basics of how to operate the Voice Recognition system.
Let’s Practice Initiates a practice session that demonstrates how to improve recognition by the system
Using the Address Book Tutorial for using the Address Book
Finding a Street Address Tutorial for Finding a Street Address
Placing Calls Tutorial for making a phone call by voice command operation
Help on Speaking Displays useful tips for how to correctly speak commands in order for them to be properly recognized by the system
Voice Recognition Settings Describes the available Voice Recognition settings. See “Voice Recognition Settings” in this section for more information
Adapting the System to Your Voice Tutorial for adapting the system to your voice
USING THE SYSTEM
Initialization
When the ignition switch is placed in the ON
position, INFINITI Voice Recognition is initialized,
which takes a few seconds. When completed,
the system is ready to accept voice commands. If
the
switch is pressed before the initializa-
tion completes, the display will show the mes-
sage: “System not ready” or a beep sounds.
Before starting
To get the best performance from INFINITI Voice
Recognition, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing the voice commands cor-
rectly. ●
When the climate control is in the AUTO
mode, the fan speed decreases automati-
cally for easy recognition.
● Wait until a tone sounds before speaking a
command.
● Speak in a natural voice without pausing
between words.
4-146Monitor, climate, audio, phone and voice recognition systems