INFINITI QX60 2016 Owner's Manual

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another Intelligent
Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible Cause Remedy
When stopping the engineThe Shift to Park warning appears on the
display and the inside warning chime
sounds continuously.The shift lever is not in the P (Park) position.Move the shift lever to the P (Park) position.
When shifting the shift lever to the P (Park)
positionThe Push ignition to OFF warning appears
in the display.The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When opening the driver’s door to get out
of the vehicleThe Door Open warning appears on the
display and the inside warning chime
sounds continuously.The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When closing the door after getting out of
the vehicleThe No Key Detected warning appears on
the display, the outside chime sounds three
times and the inside warning chime sounds
for approximately 3 seconds.The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
The Shift to Park warning appears on the
display and the outside chime sounds
continuously.The ignition switch is in the ACC position
and the shift lever is not in the P (Park)
position.Move the shift lever to the P (Park) position
and place the ignition switch in the OFF
position.
When closing the door with the inside lock
knob turned to LOCKThe outside chime sounds for approximately
3 seconds and all the doors unlock.The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the door handle request
switch or the LOCK button on the Intelli-
gent Key to lock the doorThe outside chime sounds for approximately
2 seconds.The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
Pre-driving checks and adjustments3-17

Symptom Possible Cause Remedy
When pushing the ignition switch to start
the engineThe Intelligent Key battery indicator appears
on the display.The battery charge is low.Replace the battery with a new one. For
additional information, refer to “Battery re-
placement” in the “Maintenance and do-it-
yourself” section of this manual.
The No Key Detected warning appears on
the display, the outside chime sounds three
times and the inside warning chime sounds
for approximately 3 seconds.The Intelligent Key is not in the vehicle. Carry the Intelligent Key with you.
When pushing the ignition switchThe Intelligent Key system warning light in
the meter illuminates in yellow.It warns of a malfunction with the Intelligent
Key system.It is recommended that you visit an INFINITI
retailer.
3-18Pre-driving checks and adjustments

Thebutton will be on the INFINITI Intelli-
gent Key if the vehicle has remote engine start.
This feature allows the engine to start from out-
side the vehicle.
The following features may be affected when the
remote start feature is used:
●Vehicles with an automatic climate control
system will default to either a heating or
cooling mode depending on the outside
temperature.
●Vehicles without automatic climate control
will default to the last used heating or cool-
ing mode.●Vehicles equipped with heated seats may
have this feature come on during a remote
start. For additional information, refer to
“Heated front seats” in the “Instruments and
controls” section of this manual.
Laws in some local communities may restrict the
use of remote starters. For example, some laws
require a person using remote start to have the
vehicle in view. Check local regulations for any
requirements.
Other conditions may affect the function of the
Remote Engine Start feature. For additional infor-
mation, refer to “Conditions the remote start will
not work” in this section.
Other conditions can affect the performance of
the Intelligent Key transmitter. For additional in-
formation, refer to “INFINITI Intelligent Key Sys-
tem” in this section.
REMOTE ENGINE START
OPERATING RANGE
The remote engine start function can only be
used when the Intelligent Key is within the speci-
fied operating range from the vehicle.
When the Intelligent Key battery is discharged or
other strong radio waves sources are present
near the operating location, the Intelligent Keyoperating range becomes narrower, and the In-
telligent Key may not function properly.
The remote engine start operating range is ap-
proximately 197 ft (60 m) from the vehicle.
REMOTE STARTING THE VEHICLE
To use the remote start feature to start the engine
perform the following:
1. Aim the Intelligent Key at the vehicle.
2. Press the
LOCK button to lock all
doors.
3. Within 5 seconds press and hold the
remote start button until the turn signal lights
flash and the tail lamps turn on. If the vehicle
is not within view press and hold the
remote start button for at least 2 seconds.
The following events will occur when the engine
starts:
●The parking lights will turn on and remain on
as long as the engine is running.
●The doors will be locked and the climate
control system may come on.
LPD2272
REMOTE ENGINE START (if so
equipped)
Pre-driving checks and adjustments3-19

●The engine will continue to run for 10 min-
utes. Repeat the steps to extend the time for
an additional 10 minutes. For additional in-
formation, refer to “Extending engine run
time” in this section.
Depress and hold the brake then press the push-
button ignition switch to the ON position before
driving. For additional information, refer to “Driv-
ing the vehicle” in the “Starting and driving” sec-
tion of this manual.
EXTENDING ENGINE RUN TIME
The remote start feature can be extended one
time by performing the steps listed in “Remote
starting the vehicle” in this section. Run time will
be calculated as follows:
●The first 10 minute run time will start when
the remote start function is performed.
●The second 10 minutes will start immedi-
ately when the remote start function is per-
formed again. For example, if the engine has
been running for 5 minutes, and 10 minutes
are added, the engine will run for a total of
15 minutes.
●Extending engine run time will bring you to
the two remote start limit.A maximum of two remote starts, or a single start
with an extension, are allowed between ignition
cycles.
The ignition switch must be cycled to the ON
position and then back to the OFF position be-
fore the remote start procedure can be used
again.
CANCELING A REMOTE START
To cancel a remote start, perform one of the
following:
●Aim the Intelligent Key at the vehicle and
press
until the parking lights turn off.
●Turn on the hazard warning flashers.
●Cycle the ignition switch ON and then OFF.
●The extended engine run time has expired.
●The first 10 minute timer has expired.
●The engine hood has been opened.
●The shift lever is moved out of park.
●The alarm sounds due to illegal entry into the
vehicle.
●The ignition switch is pushed without an
Intelligent Key in the vehicle.●The ignition switch is pushed with an Intelli-
gent Key in the vehicle but the brake pedal is
not depressed.
CONDITIONS THE REMOTE START
WILL NOT WORK
The remote start will not operate if any of the
following conditions are present:
●The ignition switch is placed in the ON po-
sition.
●The hood is not securely closed.
●The hazard indicator lights are on.
●The engine is still running. The engine must
be completely stopped. Wait at least 6 sec-
onds if the engine goes from running to off.
This is not applicable when extending en-
gine run time.
●The remote start button
is not pressed
and held for at least 2 seconds.
●The remote start button
is not pressed
and held within 5 seconds of pressing the
lock button.
●The brake is pressed.
●The doors are not closed and locked.
●The liftgate is open.
3-20Pre-driving checks and adjustments

●The I–Key indicator message is displayed in
the vehicle information display.
●The alarm sounds due to illegal entry into the
vehicle.
●Two remote vehicle starts, or a single remote
start with an extension, have already been
used.
●The vehicle is not in P (Park) .
●There is a detected registered key already
inside of the vehicle.
●The remote start function has been switched
to the OFF position in Vehicle Settings of the
vehicle information display. For additional
information, refer to “Vehicle information dis-
play” in the “Instruments and controls” sec-
tion of this manual.
The remote engine start may display a warning or
indicator in the vehicle information display. For
additional information, refer to “Vehicle informa-
tion display” in the “Instruments and controls”
section of this manual.
1Pull the hood lock release handle located
below the driver side instrument panel. The
hood will spring up slightly.
2Push the lever at the front of the hood to the
side as illustrated with your fingertips and
raise the hood.
When closing the hood, lower it slowly and make
sure it locks into place.
WARNING
●Make sure the hood is completely
closed and latched before driving. Fail-
ure to do so could cause the hood to fly
open and result in an accident.
●If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
LPD2061
HOOD
Pre-driving checks and adjustments3-21

WARNING
●Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
●Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. For addi-
tional information, refer to “Exhaust
gas (carbon monoxide)” in the “Starting
and driving” section of this manual.
●Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls. Unattended
children could become involved in seri-
ous accidents.
●Always be sure that hands and feet are
clear of the door frame to avoid injury
while closing the liftgate.
OPERATING THE POWER LIFTGATE
WARNING
●Make sure that all passengers have
their hands, etc., inside the vehicle be-
fore closing the liftgate.
●Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls. Unattended
children could become involved in seri-
ous accidents.NOTE:
To open, close or reverse the power liftgate,
the shift lever must be in P (Park) . Also, the
power liftgate will not operate if battery
voltage is low.
Power Open:
The power liftgate automatically moves from the
fully closed position to the fully open position in
approximately 5 to 8 seconds. The power open
feature can be activated by the switch on the
Intelligent Key, the instrument panel switch or the
liftgate open switch. The hazard lights flash and a
Instrument panel switch
LPD2212
Liftgate opener switch
LPD2069
LIFTGATE
3-22Pre-driving checks and adjustments

chime sounds to indicate the power open se-
quence has been started.
●When the vehicle is locked, the liftgate can
be opened by the instrument panel switch,
Intelligent Key and liftgate opener switch
A
(with the Intelligent Key in liftgate range) .
The liftgate will individually unlock and open.
Once the liftgate is closed, the vehicle will
remain in the unlock status.
●The Intelligent Key button must be held for
0.5 second before the liftgate opens.
●The liftgate must be unlocked to open it with
the liftgate opener switch
Aand without the
Intelligent Key in liftgate range.
●The switch on the liftgate
Acan only be
used to open the liftgate if the MAIN switch
(located in the Instrument panel) is in the ON
position.
A warning chime will sound if the shift lever is
moved out of P (Park) during a power open
operation.Power Close:
The power liftgate automatically moves from the
fully open position to the secondary position.
When the liftgate reaches the secondary posi-
tion, the cinching motor engages and pulls the
liftgate to its primary latch position. Power close
takes approximately 7 to 10 seconds. The power
close feature can be activated by the switch on
the Intelligent Key, the instrument panel and the
liftgate close switch
B. The hazard lights flash
and a chime sounds to indicate the power close
sequence has been started.●If the liftgate opener switch
Ais activated
while the cinching motor is engaged, the
cinching motor will disengage and release
the latch.
●The Intelligent Key button must be held for
0.5 second before the liftgate closes.
●The switch on the liftgate
Bcan only be
used to close the liftgate if the power liftgate
main switch is in the ON position.
Reverse:
The power liftgate will reverse direction immedi-
ately during power open or power close
Bif the
Intelligent Key, instrument panel or liftgate switch
is pushed. A chime will sound to announce the
reversal.
Auto Reverse:
If an obstacle is detected during power open or
power close, a warning chime will sound and the
liftgate will reverse direction and return to the full
open or full close position. If a second obstacle is
detected, the liftgate motion will stop and the
liftgate will enter manual mode.
A pinch strip is mounted on each side of the
liftgate. If an obstacle is detected by a pinch strip
during power close, the liftgate will reverse direc-
tion and return to the full open position.
Liftgate close switch
LPD2275
Pre-driving checks and adjustments3-23

NOTE:
If the pinch strip is damaged or removed,
the power close function will not operate.
WARNING
There are some small distances immedi-
ately before the closed position which
cannot be detected. Make sure that all
passengers have their hands, etc., inside
the vehicle before closing the liftgate.
Manual Mode:
If power operation is not available, the liftgate
may be operated manually. Power operation may
not be available if the power liftgate main switch
is in the ON position, if multiple obstacles have
been detected in a single power cycle, or if
battery voltage is low.
If the power liftgate opener switch
Ais pushed
during power open or close, the power operation
will be canceled and the liftgate can be operated
manually.To open the liftgate manually, press the liftgate
opener switch
Aand lift the liftgate.
To close, lower and push the liftgate down se-
curely.
LPD2069
3-24Pre-driving checks and adjustments

POWER LIFTGATE MAIN SWITCH
The power liftgate operation can be turned on or
off by the power liftgate main switch on the
instrument panel.
When the power liftgate main switch is pushed to
the OFF position, the power operation is not
available by the liftgate opener switch
Aor
liftgate close switch
Bon the liftgate.
Power operation is available when in the OFF
position by the instrument panel switch and the
key fob button.
LPD2277LPD2069LPD2275
Pre-driving checks and adjustments3-25

LIFTGATE RELEASE LEVER
WARNING
●Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
●Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. For addi-
tional information, refer to “Exhaust
gas (carbon monoxide)” in the “Starting
and driving” section of this manual.
Power liftgate release
If the liftgate cannot be opened with the instru-
ment panel switch, liftgate opener switch or key
fob due to a discharged battery, follow these
steps:
1. Remove the cover
Aon the inside of the
liftgate.
2. Move the lever
Bas illustrated to open the
liftgate.
It is recommended that you contact an INFINITI
retailer as soon as possible for repair.
LIFTGATE POSITION SETTING
The liftgate can be set to open to a specific height
(Garage mode) by performing the following:
1. Open the liftgate using the request switch or
the Intelligent Key.
2. Pull the liftgate down and move to the de-
sired height position (the liftgate will have
some resistance when being manually ad-
justed) .
3. Press and hold the power liftgate switch
B
located on the liftgate for more than 3 sec-
onds or until two beeps are heard.
SPA2778LPD2275
3-26Pre-driving checks and adjustments