service INFINITI QX60 2017 Repair Manual

MOBILE APPS (if so equipped)
Mobile Apps are a limited selection of popular
smartphone-based Apps that have been custom-
ized for in-vehicle use. Mobile Apps can be ac-
cessed by connecting your compatible smart-
phone to the vehicle.
Using with iPhone®:
To use Infiniti InTouch
TMApps with your iPhone®,
the iPhone®, must be connected with a USB
cable. If an additional iPhone®, is connected by
wired connection while an iPod®, is being used
via a wired connection, the service will not be
available. To use the service, it is first necessary
to unplug the iPod® cable from the USB port
where the iPod®, is connected. For additional
information, refer to “USB/iPod® connection
port” in this section.
Using with an Android smartphone:
To use Infiniti InTouch
TMApps with your Android
smartphone, the device must be connected via
Bluetooth® and registered as a hands-free de-
vice. For additional information, refer to “Con-
necting Bluetooth® device” in this section.
A compatible smartphone is required to
use Mobile Apps.
CAUTION
● To use Mobile Apps, the Infiniti
InTouchTMApp must be installed and
running on the compatible smartphone.
This app can be downloaded from the
iTunes App Store or Google Play store.
● Mobile Apps also requires an active
subscription and valid INFINITI Owner
Portal account. Please see
www.Infiniti.ca/InfinitiIntouch for more
information..
● Communication fees may be charged
depending on the contents of the con-
tract between the user and the mobile
phone carrier.
● Before using this service, some applica-
tions may require individual subscrip-
tions (e.g., Facebook, etc.) .
● For some applications, the system may
not support all of the functions of appli-
cations that are installed on your smart-
phone. Additionally, due to service pro-
vider policies, the contents of
application services may be changed or
terminated. ●
If the smartphone is out of the range of
communication, some functions cannot
be used.
● Before exchanging ownership of the ve-
hicle, delete application data (email
data, etc.) stored in the in-vehicle
device.
Getting user ID and password
When you activate the Infiniti InTouchTMApp
service for the first time, you should acquire the
user ID and password in advance. The acquisi-
tion of a user ID and the setup of a password
which logs in to exclusive applications is re-
quired.
INFO:
● It is also possible to acquire an ID and a
password directly from an INFINITI portal
site.
● The vehicle information is required for enter-
ing the user information.
4-138Monitor, climate, audio, phone and voice recognition systems

NOTE:
Other applications may not operate as a
result of installing Infiniti InTouch
TMApps.
(It is impossible to perform verification
tests that combine the system with all pos-
sible applications available for a smart-
phone.)
For details of Mobile Apps, please refer to
www.Infiniti.ca/InfinitiIntouch.
Notes on linking smartphone app to
vehicle
NOTE:
● The configuration setting for each ap-
plication within the Infiniti InTouch
TM
App must be set to ON in order for the
application to be accessible through
the in-vehicle interface.
● Some applications may not run unless
they are installed on a smartphone.
● The set of applications shown on the
in-vehicle display is determined by the
user ID information registered in the
Infiniti InTouch
TMApp of the connected
smartphone. ●
When using each application, it is as-
sumed that the user has already
agreed to the user policy of each appli-
cation in advance. Accuracy of informa-
tion that is obtained using an applica-
tion is not guaranteed.
● Even when Mobile Apps are updated,
regular Apps used in a smartphone
may not always be synchronized.
Using smartphone applications
1. Connect a smartphone to the vehicle.
2. Push the APPS button and touch the “App Garage” key.
3. Touch an application to display information.
INFO:
● The screen shown on the display may not be
identical with the screen displayed on the
smartphone.
● Mobile Apps are not usable if a smartphone
is not connected to the vehicle.
Trademarks
“Made for iPod” and “Made for iPhone” mean that
an electronic accessory has been designed to
connect specifically to iPod® or iPhone®, re-
spectively, and has been certified by the devel-
oper to meet Apple performance standards.
Apple is not responsible for the operation of this
device or its compliance with safety and regula-
tory standards. Please note that the use of this
accessory with iPod® or iPhone® may affect
wireless performance.
Apple, the Apple logo, iPhone®, iPod®, iPod
classic®, iPod nano®, and iPod touch® are
trademarks of Apple Inc., registered in the U.S.
and other countries. Lightning is a trademark of
Apple Inc. App Store is a service mark of Apple
Inc.
App Store
SM
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other coun-
tries. App Store is a service mark of Apple Inc.
Google Play™
Google Play is a trademark of Google Inc.
Monitor, climate, audio, phone and voice recognition systems4-139

Notes on operating audio by Voice Recog-
nition● An audio device connected via Blutooth ®
cannot be operated with the Voice Recogni-
tion system. Source change is only available
for Bluetooth®streaming audio.
● Song title and Artist name information will be
overwritten when another iPod®/iPhone®
is connected after song titles and artists
names in the previously connected
iPod®/iPhone® have been installed. ●
If two USB devices are connected at the
same time, voice operation will only be avail-
able for use with one registered and se-
lected device. When selecting “YES” in the
pop-up screen that displays after a new
USB audio device is connected, the USB
audio device is registered in the Voice Rec-
ognition system and is selected automati-
cally. One iPod® and one USB device can
be registered in the system. If a USB audio
device is newly registered, old data is over-
written. It may take a few moments to regis-
ter an audio device. If you want to enable
voice operation for music stored on a previ-
ously registered audio device, select the de-
vice you want to use in advance. For addi-
tional information, refer to the Voice
Recognition settings in this section. Even when a device has been previously
registered, simply connecting the device will
not result in it being selected automatically.
●
The Voice Recognition system may not
function when the song information is too
long (artist names, album titles, song
titles, and playlists, etc.)
● The SXM function will not operate without
a subscription to SiriusXM Satellite Ra-
dio.
Information command
1st command 2nd command Action
Information Voice Menu Connects to the INFINITI InTouchTMServices Response Specialists. For additional
information, refer to the Navigation System Owner’s Manual for details.
Fuel Prices Displays the fuel prices.
Weather Forecast Displays the weather forecast.
Current Weather Displays the nearby weather (current weather) .
Sports Scores Displays the sports scores.
Traffic Information* Turns the traffic information system on or off.
Route Information* Displays the route information.
Monitor, climate, audio, phone and voice recognition systems4-147

BLUETOOTH® HANDS-FREE
PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the cel-
lular phone again.
A cellular phone cannot be connected or becomes discon-
nected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free phone
system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted de-
pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular number fails. If the system tries to make a call several times to the same
phone number (for example: the party does not respond to
the call, the party is out of the network service area, or the
call is abandoned before the party responds) , the system
may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
The system does not recognize the connection of a cellular
phone and cannot receive or make a call. The cellular phone is not compatible with the in-vehicle
hands-free phone system. Use a cellular phone compatible with the system. It is rec-
ommended that you visit the website www.infinitiusa.com/
bluetooth/ for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cel-
lular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
4-156Monitor, climate, audio, phone and voice recognition systems

Infiniti InTouchTMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the Infiniti InTouch
TMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
Infiniti InTouch
TMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF button for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the Infiniti InTouch
TMis
designed to allow for software updates as en-
hancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
an INFINITI retailer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
Infiniti InTouch
TMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the control panel, steering wheel
controls, or other controls too quickly can
cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
● INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within Infiniti InTouch
TMServices to
expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
4-160Monitor, climate, audio, phone and voice recognition systems

WARNING
●Do not leave children or adults who
would normally require the assistance
of others alone in your vehicle. Pets
should also not be left alone. They
could accidentally injure themselves or
others through inadvertent operation of
the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause
severe or possibly fatal injuries to
people or animals.
● Properly secure all cargo with ropes or
straps to help prevent it from sliding or
shifting. Do not place cargo higher than
the seatbacks. In a sudden stop or col-
lision, unsecured cargo could cause
personal injury.
EXHAUST GAS (carbon monoxide)
WARNING
● Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is danger-
ous. It can cause unconsciousness or
death. ●
If you suspect that exhaust fumes are
entering the vehicle, drive with all win-
dows fully open, and have the vehicle
inspected immediately.
● Do not run the engine in closed spaces
such as a garage.
● Do not park the vehicle with the engine
running for any extended length of time.
● Keep the rear vent windows, liftgates,
doors and trunk lids (if so equipped)
closed while driving, otherwise exhaust
gases could be drawn into the passen-
ger compartment. If you must drive with
one of these open, follow these
precautions:
1. Open all the windows.
2. Set the
air recirculation but-
ton to off and the fan control dial to
high to circulate the air.
● If electrical wiring or other cable con-
nections must pass to a trailer through
the seal on the liftgate or the body,
follow the manufacturer’s recommen-
dation to prevent carbon monoxide en-
try into the vehicle. ●
The exhaust system and body should be
inspected by a qualified mechanic
whenever:
a. The vehicle is raised for service.
b. You suspect that exhaust fumes are entering into the passenger
compartment.
c. You notice a change in the sound of the exhaust system.
d. You have had an accident involving damage to the exhaust system, un-
derbody, or rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust sys-
tem are very hot. Keep people, animals
or flammable materials away from the
exhaust system components.
● Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
PRECAUTIONS WHEN STARTING
AND DRIVING
5-4Starting and driving

CAUTION
●Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause over rich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly. It is recommended that you
visit an INFINITI retailer for this service.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale. Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Additional information:
● Since the spare tire is not equipped with the
TPMS, the TPMS does not monitor the tire
pressure of the spare tire.
Starting and driving5-5

●Since the spare tire is not equipped with
the TPMS, when a spare tire is mounted
or a wheel is replaced, tire pressure will
not be indicated, the TPMS will not
function and the low tire pressure warn-
ing light will flash for approximately
1 minute. The light will remain on after
1 minute. Have your tires replaced
and/or TPMS system reset as soon as
possible. It is recommended that you
visit an INFINITI retailer for this service.
● Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
● The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
●
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate.
Some examples are:
– Facilities or electric devices using similar radio frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
Low tire pressure warning light may illuminate in
the following cases. ● If the vehicle is equipped with a wheel and
tire without TPMS.
● If the TPMS has been replaced and the ID
has not been registered.
● If the wheel is not originally specified by
INFINITI. FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Note: Changes or modifications not ex-
pressly approved by the party responsible
for compliance could void the user’s au-
thority to operate the equipment.
For Canada:
This device complies with Industry Canada
licence-exempt RSS standard(s) . Operation
is subject to the following two conditions: (1)
this device may not cause interference, and
(2) this device must accept any interference,
including interference that may cause unde-
sired operation of the device
TPMS with Tire Inflation Indicator
When adding air to an under-inflated tire, the
TPMS with Tire Inflation Indicator provides visual
and audible signals outside the vehicle to help
you inflate the tires to the recommended COLD
tire pressure.
Starting and driving5-7

WARNING
The following actions can increase the
chance of losing control of the vehicle if
there is a sudden loss of tire air pressure.
Losing control of the vehicle may cause a
collision and result in personal injury.
●The vehicle generally moves or pulls in
the direction of the flat tire.
● Do not rapidly apply the brakes.
● Do not rapidly release the accelerator
pedal.
● Do not rapidly turn the steering wheel.
1. Remain calm and do not overreact.
2. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
3. When appropriate, slowly release the accel- erator pedal to gradually slow the vehicle.
4. Gradually steer the vehicle to a safe location off the road and away from traffic if possible.
5. Lightly apply the brake pedal to gradually stop the vehicle.
6. Turn on the hazard warning flashers and contact a roadside emergency service to
change the tire. For additional information, refer to “Changing a flat tire” in the “In case
of emergency” section of this manual.DRINKING ALCOHOL/DRUGS AND
DRIVING
WARNING
Never drive under the influence of alcohol
or drugs. Alcohol in the bloodstream re-
duces coordination, delays reaction time
and impairs judgement. Driving after
drinking alcohol increases the likelihood
of being involved in an accident injuring
yourself and others. Additionally, if you
are injured in an accident, alcohol can
increase the severity of the injury.
INFINITI is committed to safe driving. However,
you must choose not to drive under the influence
of alcohol. Every year thousands of people are
injured or killed in alcohol-related accidents. Al-
though the local laws vary on what is considered
to be legally intoxicated, the fact is that alcohol
affects all people differently and most people
underestimate the effects of alcohol.
Remember, drinking and driving don’t mix! And
that is true for drugs, too (over-the-counter, pre-
scription, and illegal drugs) . Don’t drive if your
ability to operate your vehicle is impaired by alco-
hol, drugs, or some other physical condition.
DRIVING SAFETY PRECAUTIONS
Your INFINITI is designed for both normal and
off-road use. However, avoid driving in deep wa-
ter or mud as your INFINITI is mainly designed for
leisure use, unlike a conventional off-road ve-
hicle.
Remember that 2-wheel drive models are less
capable than all-wheel drive (AWD) models for
rough road driving and extrication when stuck in
deep snow or mud, or the like.
Please observe the following precautions:
WARNING
● Spinning the front wheels on slippery
surface may cause the AWD warning
message to display and the AWD sys-
tem to automatically switch from the
AWD to the 2WD mode. This could re-
duce the traction. Be especially careful
when towing a trailer. (AWD models)
● Drive carefully when off the road and
avoid dangerous areas. Every person
who drives or rides in this vehicle
should be seated with their seat belt
fastened. This will keep you and your
passengers in position when driving
over rough terrain.
5-10Starting and driving

Shift lock release
If the battery charge is low or discharged, the
shift lever may not be moved from the P (Park)
position even with the brake pedal depressed
and the shift lever button pushed. To move the
shift lever, perform the following procedure:1. Push the ignition switch to the OFF or LOCK position.
2. Apply the parking brake.
3. Remove the shift lock release cover using a suitable tool.
4. Push down the shift lock release using a suitable tool. 5. Push the shift lever button and move the shift
lever to the N (Neutral) position while hold-
ing down the shift lock release. The vehicle
may be moved to the desired location. Re-
place the removed shift lock release cover
after the operation.
If the shift lever cannot be moved out of the P
(Park) position, have the CVT system checked as
soon as possible. It is recommended that you visit
an INFINITI retailer for this service.
WARNING
If the shift lever cannot be moved from the
P (Park) position while the engine is run-
ning and the brake pedal is depressed, the
stop lights may not work. Malfunctioning
stop lights could cause an accident injur-
ing yourself and others.
Accelerator downshift
— in D (Drive) position —
For passing or hill climbing, depress the accel-
erator pedal to the floor. This shifts the transmis-
sion down into a lower gear, depending on the
vehicle speed.
High fluid temperature protection
mode
This transmission has a high fluid temperature
protection mode. If the fluid temperature be-
comes too high (for example, when climbing
steep grades in high temperatures with heavy
loads, such as when towing a trailer) , engine
power and, under some conditions, vehicle
speed will be decreased automatically to reduce
the chance of transmission damage. Vehicle
speed can be controlled with the accelerator
pedal, but the engine and vehicle speed may be
limited.
Fail-safe
When the fail-safe operation occurs, the CVT will
not be shifted into the selected driving position.
If the vehicle is driven under extreme con-
ditions, such as excessive wheel spinning
and subsequent hard braking, the fail-safe
system may be activated. The Malfunction
Indicator Light (MIL) may come on to indi-
cate the fail-safe mode is activated. For
additional information, refer to “Malfunc-
tion Indicator Light (MIL)” in the “Instru-
ments and controls” section of this manual.
This will occur even if all electrical circuits
are functioning properly. In this case, place
the ignition switch in the OFF position and
LSD2360
Starting and driving5-21