radio INFINITI QX80 2019 Infiniti Connection

8. Troubleshooting guide
INFINITI INTOUCHTMSERVICES (if so equipped)
SymptomPossible cause Possible solution
The system cannot connect
to the Infiniti InTouch
TM
Services Data Center. A subscription for the Infiniti InTouch
TM
Services has not been established.
Sign up for a subscription to the Infiniti InTouch
TMServices. For details
about subscriptions, contact the Infiniti InTouchTMServices support line at
1-855-444-7244.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the icon does not show that the vehicle is inside the communication area
despite the fact that the vehicle is in that location, contact the Infiniti
InTouch
TMServices support line at 1-855-444-7244.
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
When the vehicle is being driven, stop the vehicle in a safe location and apply
the parking brake before operating the functions.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
/ >located
on the audio system or <+>/<->/<>on the steering wheel while the
system is announcing information.
8-26

Index
Finding address......................................... 6-20
Finding nearby place ................................ 6-24
Finding points of interest........................ 6-21
Functions disabled while driving........... 2-32
G
Giving voice commands.............................. 7-2
Guidance screen settings........................ 6-34
H
Hands-Free Text message ....................... 4-6
Headphones................................................ 3-56
How to handle the Map SD card ......... 6-66
How to see voice command screen ........ 7-3
I
INFINITI controller............................. 2-7, 2-8
Infiniti InTouch™ Apps............................. 5-29
Infiniti InTouch™ Services....................... 5-15
Infiniti InTouch™
Services (Troubleshooting) ..................... 8-26
Infiniti InTouch™
Services application.................................. 5-19
Infiniti InTouch™ Services feature........ 5-16
Infiniti InTouch™ Services settings....... 5-27Information .................................................... 5-1
Information feeds...................................... 5-22
Information screen...................................... 5-2
iPod® player ............................................... 3-33
L
Language & Units settings..................... 2-29
Laser product ................................................ 1-5
Liquid crystal display.................................. 2-3
M
Mail settings............................................... 4-12
Maintenance of display............................. 2-3
Making a call ................................................ 4-4
Map data..................................................... 6-66
Map data authentication.......................... 6-3
Map menu ................................................... 2-19
Map operation ............................................. 6-4
Map types ..................................................... 6-4
Map view settings..................................... 6-11
Mobile Entertainment System.............. 3-44
Moving map................................................... 6-7
Multiple source display............................ 3-64
My Schedule ............................................... 5-22
N
Navigation (Troubleshooting)................ 8-19
Navigation settings................................... 6-56
Notes on SiriusXM
Traffic information.................................... 5-14
P
Phone.............................................................. 4-4
Phone selection............................................ 4-4
Phone settings ............................................. 4-9
Phonebook .................................................. 4-13
Procedures after setting route............. 6-30
R
Radio................................................... 3-2, 3-20
Rear displays................................... 3-59, 3-64
Rear media interface................................ 3-59
Rear Seat Entertainment System
setting and information........................... 3-61
Recalculating route................................... 6-39
Receiving a call............................................. 4-5
Receiving a message .................................. 4-6
Remote controller ..................................... 3-54
Route calculation....................................... 6-62
Route guidance.............................. 6-31, 6-64
9-2