service JEEP GRAND CHEROKEE 2009 WK / 3.G Owners Manual

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If youhave any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
IF YOU NEED CONSUMER ASSISTANCE 491
9

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 400 Seventh Street, SW., Washington, D.C.
20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
IF YOU NEED CONSUMER ASSISTANCE 493
9

•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler LLC vehicles.
Included are starting, operating, emergency and main-
tenance procedures as well as specifications, capabili-
ties and safety tips.Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
494 IF YOU NEED CONSUMER ASSISTANCE

Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
IF YOU NEED CONSUMER ASSISTANCE 495
9

Light............................... 167
Luggage Carrier....................... 174
Cargo Light............................ 167
Cargo Load Floor........................ 171
Cargo Tie-Downs........................ 170
Cargo (Vehicle Loading)................... 367
Cellular Phone........................82,260
Center High Mounted Stop Light............ 455
Certification Label....................... 367
Chains, Tire............................ 343
Changing A Flat Tire..................... 391
Chart, Tire Sizing........................ 327
Check Engine Light
(Malfunction Indicator Light)............... 411
Checking Your Vehicle For Safety............. 69
Checks, Safety........................... 69
Child Restraint....................58,59,64,66
Child Restraint Tether Anchors.............63,64
Child Safety Locks........................ 30Climate Control......................... 261
Clock........................209,223,227,236
Cold Weather Operation................... 281
Compact Disc (CD) Maintenance............. 260
Compact Spare Tire...................... 338
Compass.............................. 200
Compass Calibration..................... 201
Compass Variance....................... 201
Computer, Trip/Travel.................... 198
Connector
UCI ................................ 247
Universal Consumer Interface (UCI)......... 247
Console, Overhead....................... 153
Contract, Service........................ 491
Cooling System......................... 424
Adding Coolant (Antifreeze).............. 426
Coolant Capacity...................... 456
Coolant Level......................... 428
Disposal of Used Coolant................ 428
500 INDEX

Drain, Flush, and Refill.................. 425
Inspection........................... 424
Points to Remember.................... 429
Pressure Cap......................... 427
Radiator Cap......................... 427
Selection of Coolant (Antifreeze).........425,456
Cruise Light........................... 191
Cupholders............................ 167
Customer Assistance..................... 489
Data Recorder, Event...................... 56
Daytime Running Lights................... 133
Dealer Service.......................... 413
Defroster, Rear Window................... 173
Defroster, Windshield................71,263,269
Diagnostic System, Onboard................ 410
Diesel Fuel............................ 360
Diesel Fuel Requirements.................. 360
Dimmer Switch, Headlight................. 137Dipsticks
Automatic Transmission................. 434
Oil (Engine).......................... 414
Power Steering........................ 307
Disabled Vehicle Towing................... 401
Disarming, Theft System................... 21
Disposal
Engine Oil........................... 417
Used Engine Fluids.................... 417
Door Locks............................. 29
Door Locks, Automatic.................... 30
Door Opener, Garage..................... 154
Driving............................... 301
Off-Pavement......................... 302
Off-Road............................ 302
DVD Player (Video Entertainment System™).... 257
E-85 Fuel............................. 361
Electric Remote Mirrors.................... 80
INDEX 501
10

Overheating.......................... 390
Starting............................. 280
Temperature Gauge.................... 189
Engine Oil Viscosity...................... 416
Engine Oil Viscosity Chart................. 416
Enhanced Accident Response Feature.......... 54
Entry System, Illuminated.................. 21
Event Data Recorder...................... 56
Exhaust Gas Caution................69,359,422
Exhaust System.......................69,422
Exterior Finish Care...................... 437
Exterior Lights.......................... 71
Filters
Air Cleaner.......................... 417
Engine Oil........................... 417
Engine Oil Disposal.................... 417
Finish Care............................ 437
Flashers.............................. 390Hazard Warning....................... 390
Turn Signal...................71,185,452,454
Flexible Fuel Vehicles
Cruising Range....................... 363
Engine Oil........................... 363
Fuel Requirements..................361,362
Replacement Parts..................... 364
Starting............................. 363
Flipper Glass, Liftgate..................... 35
Flooded Engine Starting................... 281
Fluid Capacities......................... 456
Fluid Leaks............................. 71
Fluid Level Checks
Automatic Transmission..............433,434
Brake.............................. 430
Engine Oil........................... 414
Power Steering........................ 307
Fluids, Lubricants and Genuine Parts.......... 458
Fog Light Service........................ 453
INDEX 503
10

Bulb Replacement...................... 450
Cargo .............................. 167
Center Mounted Stop................... 455
Cruise.............................. 191
Daytime Running...................... 133
Dimmer Switch, Headlight.............130,137
Electronic Stability Program (ESP) Indicator . . . 325
Electronic Throttle Control Warning......... 192
Exterior.............................. 71
Fog ..........................135,192,453
Four-Wheel Drive Indicator............... 191
Fuses............................... 441
Glow Plug Light....................... 193
Hazard Warning Flasher................. 390
Headlight Switch...................... 130
Headlights........................450,451
Headlights On With Wipers............... 131
High Beam Indicator.................... 185
Illuminated Entry....................... 21Instrument Cluster..................130,134
Interior..........................134,137
Lights On Reminder.................... 135
Low Fuel............................ 193
Malfunction Indicator (Check Engine)........ 185
Map Reading......................... 138
Oil Pressure.......................... 187
Passing............................. 137
Reading..........................138,153
Rear Servicing........................ 454
Rear Tail............................ 454
Seat Belt Reminder..................... 191
Security Alarm (Theft Alarm).............. 187
Service............................. 450
Service Engine Soon (Malfunction Indicator) . . . 185
Side Marker.......................... 454
SmartBeams.......................... 132
Tire Pressure Monitoring (TPMS)........... 187
Tow/Haul Indicator.................... 190
INDEX 507
10

Traction Control....................... 325
Turn Signal................71,130,136,452,454
Vanity Mirror.......................... 81
Voltage............................. 192
Load Floor, Cargo....................... 171
Loading Vehicle......................... 367
Tires ............................... 331
Locks................................. 29
Automatic Door........................ 30
Child Protection........................ 30
Door................................ 29
Power Door........................... 29
Lower Anchors and Tether for CHildren
(LATCH)............................63,64
Lubrication, Body....................... 420
Luggage Rack (Roof Rack)................. 174
Lumbar Support........................ 116
Maintenance Free Battery.................. 418Maintenance Procedures................... 413
Maintenance Schedule.................462,476
Malfunction Indicator Light (Check Engine) . . 185,411
Manual, Service......................... 493
Memory Feature (Memory Seat)............. 124
Memory Seat........................... 124
Memory Seats and Radio.................. 124
Mini-Trip Computer...................... 198
Mirrors................................ 78
Automatic Dimming..................... 78
Electric Powered....................... 80
Electric Remote........................ 80
Exterior Folding........................ 80
Heated.............................. 81
Outside.............................. 79
Rearview............................. 78
Vanity............................... 81
Modifications/Alterations, Vehicle............. 9
Monitor, Tire Pressure System............... 345
508 INDEX

Safety Information, Tire................... 326
Safety Tips............................. 69
Satellite Radio Antenna................... 253
Satellite Radio (uconnect studios)..........252,257
Schedule, Maintenance.................462,476
Seat Belt Reminder....................... 44
Seat Belts............................37,70
Adjustable Upper Shoulder Anchorage........ 41
And Pregnant Women................... 45
Child Restraint.......................58,66
Extender............................. 45
Front Seat............................ 37
Inspection............................ 70
Maintenance......................... 441
Pretensioners.......................... 43
Reminder............................ 191
Shoulder Belt Anchorage................. 41
Seats................................. 115
Adjustment.......................... 115Cleaning............................ 439
Easy Entry........................... 128
Head Restraints....................... 118
Heated........................... 118,120
Lumbar Support....................... 116
Memory............................ 124
Power.............................. 117
Rear Folding......................... 122
Reclining............................ 116
Security Against Theft..................... 20
Security Alarm (Theft Alarm).............20,187
Selection of Oil......................... 415
Sentry Key (Immobilizer)................... 17
Sentry Key Programming................... 19
Sentry Key Replacement................... 18
Service Assistance....................... 489
Service Contract......................... 491
Service Engine Soon Light
(Malfunction Indicator).................... 185
512 INDEX