service JEEP GRAND CHEROKEE 2012 WK2 / 4.G Service Manual

TIME Button (Auxiliary Mode)
Press this button to change the display to time of day. The
time of day will display for five seconds (when the
ignition is OFF).
Uconnect™ Multimedia (Satellite Radio) — If
Equipped
Satellite radio uses direct satellite-to-receiver broadcast-
ing technology to provide clear digital sound, coast to
coast. The subscription service provider is Sirius Satellite
Radio. This service offers over 130 channels of music,
sports, news, entertainment, and programming for chil-
dren, directly from its satellites and broadcasting studios.
NOTE:Sirius service is not available in Hawaii and has
limited coverage in Alaska.
System Activation
Sirius Satellite Radio service is pre-activated, and you
may begin listening immediately to the one year of audio
service that is included with the factory-installed satellite radio system in your vehicle. Sirius will supply a wel-
come kit that contains general information, including
how to setup your on-line listening account. For further
information, call the toll-free number 888-539-7474, or
visit the Sirius web site at www.sirius.com, or at www-
.siriuscanada.ca for Canadian residents.
Electronic Serial Number/Sirius Identification
Number (ESN/SID)
Please have the following information available when
calling:
1. The Electronic Serial Number/Sirius Identification
Number (ESN/SID).
2. Your Vehicle Identification Number.
To access the ESN/SID, refer to the following steps:
ESN/SID Access
With the ignition switch in the ON/RUN or ACC posi-
tion and the radio on, press the SETUP button and scroll
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UNDERSTANDING YOUR INSTRUMENT PANEL 349

NOTE:If you experience difficulty in playing a particu-
lar disc, it may be damaged (i.e., scratched, reflective
coating removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect™ (if equipped).
CLIMATE CONTROLS
The air conditioning and heating system is designed to
make you comfortable in all types of weather.
Dual-Zone Manual Heating And Air Conditioning
The Dual-Zone Manual Climate Controls allow both
driver and front passenger seat occupants to select indi-
vidual comfort settings. The controls consist of a series of
outer rotary dials and inner push knobs.
Manual Temperature Control
394 UNDERSTANDING YOUR INSTRUMENT PANEL

As the temperature gets colder, it may be necessary to
direct air onto the windshield. Adjust the temperature
control and blower speed to maintain comfort. Higher
blower speeds will reduce fogging. Interior fogging on
the windshield can be quickly removed by selecting the
Defrost mode.
Regular cleaning of the inside of the windows with a
non-filming cleaning solution (vinegar and water works
very well) will help prevent contaminates (cigarette
smoke, perfumes, etc.) from sticking to the windows.
Contaminates increase the rate of window fogging.
Summer Operation
NOTE:In some cases during high temperature trailer
tow operation the Air Conditioning system performance
may be reduced. This is to help protect the engine from
overheating during the high load condition. Your air conditioning system is also equipped with an
automatic recirculation system. When the system senses
a heavy load or high heat conditions, it may use partial
Recirculation A/C mode to provide additional comfort.
Winter Operation
When operating the system during the winter months,
make sure the air intake, located directly in front of the
windshield, is free of ice, slush, snow, or other
obstructions.
Vacation Storage
Anytime you store your vehicle, or keep it out of service
(i.e. vacation) for two weeks or more, run the air condi-
tioning system at idle for about five minutes in the fresh
air and high blower setting. This will ensure adequate
system lubrication to minimize the possibility of com-
pressor damage when the system is started again.
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UNDERSTANDING YOUR INSTRUMENT PANEL 405

DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth
gear. The DRIVE position provides optimum driving
characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in the current gear until the vehicle is brought to a stop.
After the vehicle has stopped, the transmission will
remain in second gear regardless of which forward gear
is selected. PARK, REVERSE, and NEUTRAL will con-
tinue to operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows the vehicle
to be driven to an authorized dealer for service without
damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
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STARTING AND OPERATING 427

3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will downshift the transmission,
activate ERS mode, display the current gear in the
instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the shift lever
to the left (-) or right (+) will change the top available
gear.
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Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
436 STARTING AND OPERATING

4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears ) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
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After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the Quadra-Lift™ air
suspension system has a feature which allows the auto-
matic leveling to be disabled. Press and hold both the
“Up” and “Down” buttons simultaneously between 5
and 10 seconds, a message will appear in the EVIC
stating leveling has been disabled immediately after both
buttons have been released. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information. Driving the
vehicle over 5 mph (8 km/h) will return the air suspen-
sion to normal operation. Refer to “Jacking and Tire
Changing” in “What To Do In Emergencies” for further
information.WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Electronic Vehicle Information Center (EVIC)
Display Messages
When the appropriate conditions exist, a message will
appear in the EVIC display. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.5
STARTING AND OPERATING 451

After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you
can get any problems taken care of right away and have
your vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
•Inspect the radiator for mud and debris and clean as
required.
•Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
•Check for accumulations of plants or brush. These
things could be a fire hazard. They might hide damage
to fuel lines, brake hoses, axle pinion seals, and
propeller shafts.
•After extended operation in mud, sand, water, or
similar dirty conditions, have the radiator, fan, brake
rotors, wheels, brake linings, and axle yokes inspected
and cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
458 STARTING AND OPERATING

•If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a
wheel imbalance and freeing the wheels of it will
correct the situation.
POWER STEERING
3.6L Engine
Your vehicle is equipped with an electro-hydraulic power
steering system that will give you good vehicle response
and increased ease of maneuverability in tight spaces.
The system will vary its assist to provide light efforts
while parking and good feel while driving. If the electro-
hydraulic power steering system experiences a fault that
prevents it from providing power steering assist, then the
system will provide mechanical steering capability.
CAUTION!
Extreme steering maneuvers may cause the electri-
cally driven pump to reduce or stop power steering
assistance in order to prevent damage to the system.
Normal operation will resume once the system is
allowed to cool.If the “SERVICE POWER STEERING SYSTEM”
message and a flashing icon are displayed on
the EVIC screen, it indicates that the vehicle
needs to be taken to the dealer for service. It is
likely the vehicle has lost power steering assistance. Refer
to “Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further in-
formation.
If the “POWER STEERING SYSTEM OVER TEMP” mes-
sage and an icon are displayed on the EVIC screen, it
indicates that extreme steering maneuvers may have
5
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