service JEEP GRAND CHEROKEE 2017 WK2 / 4.G Owners Manual

INTRODUCTION
Congratulations on selecting your new FCA US LLC ve-
hicle. Be assured that it represents precision workmanship,
distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger cars. It handles and maneuvers differently from
many passenger cars, both on-road and off-road, so take
time to become familiar with your vehicle.
The two-wheel drive version of this vehicle was designed
for on-road use only. It is not intended for off-road driving
or use in other severe conditions suited for a four-wheel
drive vehicle.
Before you start to drive this vehicle, read the Owner’s
Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission,
and transfer case shifting. Learn how your vehicle handles
on different road surfaces. Your driving skills will improve
with experience. When driving off-road, or working the
vehicle, don’t overload the vehicle, or expect the vehicle to
overcome the natural laws of physics.Always observe federal, state, provincial, and local laws
wherever you drive.
As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or a collision.
Refer to “Driving Tips” in “Starting And Operating” for
further information.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to read
these publications carefully. Following the instructions and
recommendations in this manual will help assure safe and
enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your Jeep® vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
4 INTRODUCTION

3. Remove the battery by turning the back cover over(battery facing downward) and tapping it lightly on a
solid surface such as a table or similar, and then replace
the battery. When replacing the battery, match the + sign
on the battery to the + sign on the inside of the battery
clip, located on the back cover. Avoid touching the new
battery with your fingers. Skin oils may cause battery
deterioration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
Request For Additional Key Fobs
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
WARNING!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF mode.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE: When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.Battery Replacement
24 GETTING TO KNOW YOUR VEHICLE

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system will not allow the engine to crank if an invalid key
fob is used to start and operate the vehicle. The system will
shut the engine off in two seconds if an invalid key fob is
used to start the engine.
After turning the ignition switch to the ON/RUN position,
the Vehicle Security Light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.
If the Vehicle Security Light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Customer Key Programming
Programming key fobs may be performed at an authorized
dealer.
3
GETTING TO KNOW YOUR VEHICLE 31

Replacement Keys
NOTE:Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors,
hood, liftgate, and the Keyless Enter-N-Go — Ignition for
unauthorized operation. While the vehicle security alarm is
armed, interior switches for door locks and liftgate release
are disabled. If something triggers the alarm, the vehicle
security alarm will provide the following audible and
visible signals:
• The horn will pulse
32 GETTING TO KNOW YOUR VEHICLE

For comfort the Active Head Restraints can be tilted
forward and rearward. To tilt the head restraint closer to
the back of your head, pull forward on the bottom of the
head restraint. Push rearward on the bottom of the head
restraint to move the head restraint away from your head.NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see your authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraints/Resetting Active Head
Restraints (AHR)” in “Safety” for further information.
Active Head Restraint (Normal Position)
Active Head Restraint (Tilted)
56 GETTING TO KNOW YOUR VEHICLE

NOTE:The system will not automatically sense the pres-
ence of fog, mist or ice on the windshield. Defrost mode
must be manually selected to clear the windshield and side
glass.
Operating Tips
NOTE: Refer to the chart at the end of this section for
suggested control settings for various weather conditions.
Summer Operation
The engine cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against engine overheating. OAT
coolant (conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and defroster perfor-
mance, make sure the engine cooling system is functioning
properly and the proper amount, type, and concentration
of coolant is used. Use of the air Recirculation mode during
Winter months is not recommended, because it may cause
window fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of service (i.e.,
vacation) for two weeks or more, run the air conditioning system at idle for about five minutes, in fresh air with the
blower setting on high. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
Window Fogging
Vehicle windows tend to fog on the inside in mild, rainy
and/or humid weather. To clear the windows, select De-
frost or Mix mode and increase the front blower speed. Do
not use the Recirculation mode without A/C for long
periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
winter months, make sure the air intake is clear of ice,
slush, and snow.
Cabin Air Filter
The climate control system filters out dust and pollen from
the air. Contact your authorized dealer to service your
cabin air filter, and to have it replaced when needed.
88 GETTING TO KNOW YOUR VEHICLE

Instrument Cluster Descriptions
1. Tachometer•Indicates the engine speed in revolutions per minute
(RPM x 1000).
2. Speedometer •Indicates vehicle speed.
3. Temperature Gauge •The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily.
• The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather or up mountain
grades. It should not be allowed to exceed the upper
limits of the normal operating range.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H”
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H”, turn the engine off immediately and call an
authorized dealer for service.
4. Fuel Gauge •The pointer shows the level of fuel in the fuel tank
when the ignition is in the ON/RUN position.
•
The fuel pump symbol points to the side of the
vehicle where the fuel door is located.
5. Instrument Cluster Display
•The instrument cluster display features a driver-
interactive display. Refer to “Instrument Cluster Dis-
play” in “Getting To Know Your Instrument Panel” for
further information.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 131

•Washer Fluid Low
• Oil Pressure Low
• Oil Change Due
• Fuel Low
• Service Anti-lock Brake System
• Service Electronic Throttle Control
• Service Power Steering
• Cruise Off
• Cruise Ready
• ACC Override
• Cruise Set To XXX MPH
• Tire Pressure Screen With Low Tire(s) “Inflate Tire to
XX”
• Service Tire Pressure System
• Speed Warning Set to XXX MPH
• Speed Warning Exceeded
• Parking Brake Engaged •
Brake Fluid Low
• Service Electronic Braking System
• Engine Temperature Hot
• Lights On
• Right Front Turn Signal Light Out
• Right Rear Turn Signal Light Out
• Left Front Turn Signal Light Out
• Left Rear Turn Signal Light Out
• Ignition or Accessory On
• Vehicle Not In Park
• Remote Start Active Push Start Button
• Remote Start Canceled Fuel Low
• Remote Start Canceled Too Cold
• Remote Start Canceled Door Open
• Remote Start Canceled Hood Open
• Remote Start Canceled Liftgate Open
• Remote Start Canceled Time Expired
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 135

•Remote Start Disabled Start To Reset
• Service Air Bag System
• Service Air Bag Warning Light
• Door Open
• Doors Open
• Liftgate Open
• Hood Open
• Shift Not Allowed
• Vehicle Speed Too High To Shift to D
• Vehicle Speed is Too High to Shift to R
• Vehicle Speed is Too High to Shift to P
• Service Transmission
• Service Shifter
• Service Air Suspension System
• Normal Ride Height Achieved
• Aerodynamic Ride Height Achieved
• Off Road 1 Ride Height Achieved •
Off Road 2 Ride Height Achieved
• Entry/Exit Ride Height Achieved
• Selected Ride Height Not Permitted
• Service Air Suspension System Immediately
• Reduce Speed To Maintain Selected Ride Height
• Air Suspension System Cooling Down Please Wait
• Vehicle Cannot Be Lowered Door Open
• Air Suspension Temporarily Disabled
• Battery Low Start Engine To Change Ride Height
The Reconfigurable Telltales section are divided into the
white or green telltales area on the right, and the amber or
red telltales area on the left.
Instrument Cluster Display Menu Items
NOTE: The instrument cluster display menu items display
in the center of the instrument cluster. Menu items may
vary depending on your vehicle features.
Speedometer
Push and release the upordown arrow button until the
speedometer menu title is displayed in the instrument
136 GETTING TO KNOW YOUR INSTRUMENT PANEL

highway speeds for up to 20 minutes, you can remedy
the condition in the particulate filter system and allow
your diesel engine and exhaust after-treatment system to
cleanse the filter to remove the trapped PM and restore
the system to normal operating condition.
• Exhaust System Regeneration in Process Continue
Driving — This message indicates that the Diesel Par-
ticulate Filter (DPF) is self-cleaning. Maintain your cur-
rent driving condition until regeneration is completed.
• Exhaust System — Regeneration Completed — This
message indicates that the Diesel Particulate Filter (DPF)
self-cleaning is completed. If this message is displayed,
you will hear one chime to assist in alerting you of this
condition.
• Exhaust System Service Required - See Dealer — This
messages indicates regeneration has been disabled due
to a system malfunction. At this point the engine Pow-
ertrain Control Module (PCM) will register a fault code,
the instrument panel will display a MIL light.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation. •
Exhaust Filter Full — Power Reduced See Dealer —
This message indicates the PCM has derated the engine
to limit the likelihood of permanent damage to the
after-treatment system. If this condition is not corrected
and a dealer service is not performed, extensive exhaust
after-treatment damage can occur. To correct this condi-
tion it will be necessary to have your vehicle serviced by
your local authorized dealer.
NOTE: Failing to follow the oil change indicator, changing
your oil and resetting the oil change indicator by 0 miles
remaining will prevent the diesel exhaust filter from per-
forming it’s cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and reduced engine
power. Only an authorized dealer will be able to correct
this condition.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages when
the DEF level reaches a driving range of approximately 500
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 143