steering JEEP GRAND CHEROKEE 2020 Owner handbook (in English)

Congratulations on selecting your new FCA
vehicle. Be assured that it represents preci-
sion workmanship, distinctive styling, and
high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibil-
ity and assume all risks related to the use of
the features and applications in this vehicle.
Only use the features and applications when
it is safe to do so. Failure to do so may result
in an accident involving serious injury or
death.
This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longer
available or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA reserves the right to
make changes in design and specifications
and/or make additions to or improvements to
its products without imposing any obligation
upon itself to install them on products previ-
ously manufactured.This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.
When it comes to service, remember that your
authorized dealer knows your Jeep
®vehicle
best, has factory-trained technicians and
genuine MOPAR
®parts, and cares about your
satisfaction.
HOW TO FIND YOUR
OWNER’S MANUAL ONLINE
This publication has been prepared as a ref-
erence item to help you quickly become ac-
quainted with the most important features
and processes of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information and procedures.
This User Guide is not a replacement for the full
Owner’s Manual, and does not fully cover every
operation and procedure possible with your
vehicle.For more detailed descriptions of the topics
discussed in this User Guide, as well as
information covering features and processes
not covered in this User Guide, the full ve-
hicle Owner’s Manual can be accessed for
free online in a printer-friendly PDF format.
To get the full Owner’s Manual or applicable
supplement for your vehicle, follow the appro-
priate web address below:
www.mopar.eu/owneror alternatively, to ac-
cess this information, go to the Internet web-
site athttp://aftersales.fiat.com/elum/.
FCA is committed to protecting our environ-
ment and natural resources. By converting
from paper to electronic delivery for the ma-
jority of the user information for your vehicle,
together we greatly reduce the demand for
tree-based products and lessen the stress on
our environment.
WELCOME FROM FCA
1

HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been con-
ceived considering vehicles with the steering
wheel on the left side; it is therefore possible
that in vehicles with the steering wheel on the
right side, the position or construction of
some controls is not exactly mirror-like with
respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each odd
page. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is always
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for
further information on the symbols used in
your vehicle.
ROLLOVER WARNING
Utility vehicles have a significantly higher
rollover rate than other types of vehicles. This
vehicle has a higher ground clearance and a
higher center of gravity than many passenger
vehicles. It is capable of performing better in
a wide variety of off-road applications. Driven
in an unsafe manner, all vehicles can go outof control. Because of the higher center of
gravity, if this vehicle is out of control it may
roll over when some other vehicles may not.
Do not attempt sharp turns, abrupt maneu-
vers, or other unsafe driving actions that can
cause loss of vehicle control. Failure to oper-
ate this vehicle safely may result in a colli-
sion, rollover of the vehicle, and severe or
fatal injury. Drive carefully.
Failure to use the driver and passenger seat
belts provided is a major cause of severe or
fatal injury. In a rollover crash, an unbelted
person is significantly more likely to die than
a person wearing a seat belt. Always buckle
up.
Rollover Warning Label
HOW TO USE THIS MANUAL
2

WELCOME FROM FCA
HOW TO FIND YOUR OWNER’S MANUAL ONLINE.... 1
HOW TO USE THIS MANUAL
HOW TO USE THIS MANUAL............... 2Essential Information................ 2
Symbols........................ 2
ROLLOVER WARNING................... 2
WARNINGS AND CAUTIONS............... 3
VEHICLE CHANGES/ALTERATIONS............ 3
GRAPHICAL TABLE OF CONTENTS
INSTRUMENT PANEL.................. 12
INTERIOR......................... 13
GETTING TO KNOW YOUR VEHICLE
KEYS........................... 14KeyFob ....................... 14
IGNITION SWITCH.................... 15Keyless Enter-N-Go — Ignition......... 15
REMOTE STARTING SYSTEM — IF EQUIPPED.... 17How To Use Remote Start............ 17
To Enter Remote Start Mode........... 18
VEHICLE SECURITY ALARM — IF EQUIPPED..... 18To Arm The System................ 18
To Disarm The System.............. 18
Tamper Alert.................... 19
PREMIUM VEHICLE SECURITY ALARM
— IF EQUIPPED..................... 19
To Arm The System................ 19
To Disarm The System.............. 20
Security System Manual Override........ 21
DOORS.......................... 21Keyless Enter-N-Go — Passive Entry...... 21
Child-Protection Door Lock System
— Rear Doors................... 24
SEATS .......................... 25Driver Memory Seat — If Equipped....... 25
Heated Seats.................... 28
Front Ventilated Seats.............. 29
HEAD RESTRAINTS................... 30Supplemental Active Head Restraints
— Front Seats................... 30
Adjustment — Rear Seats............ 32
Head Restraint Removal — Rear Seats.... 32
STEERING WHEEL.................... 33Manual Tilt/Telescoping Steering Column
— If Equipped................... 33
Power Tilt/Telescoping Steering Column
— If Equipped................... 34
Heated Steering Wheel — If Equipped..... 34
MIRRORS........................ 35Power Folding Outside Mirrors
— If Equipped................... 35
Tilt Side Mirrors In Reverse (Available With
Memory Seat Only) — If Equipped....... 36
EXTERIOR LIGHTS................... 36Headlight Switch.................. 36
Multifunction Lever................ 37
Daytime Running Lights — If Equipped.... 37
High/Low Beam Switch.............. 38
Automatic High Beam — If Equipped..... 38
Flash-To-Pass................... 38
Automatic Headlights — If Equipped..... 38
Parking Lights And Panel Lights........ 39
Headlights On Automatically With Wipers . . . 39Adaptive Bi-Xenon High Intensity Discharge
Headlights — If Equipped............ 39
Headlight Delay.................. 39
Lights-On Reminder................ 40
Front And Rear Fog Lights — If Equipped . . . 40
Turn Signals.................... 40
Automatic Headlight Leveling — HID Headlights
Only......................... 40
Battery Saver.................... 40
WINDSHIELD WIPERS AND WASHERS......... 41Windshield Wiper Operation........... 41
Rain Sensing Wipers — If Equipped...... 42
Rear Window Wiper/Washer........... 43
CLIMATE CONTROLS.................. 43Automatic Climate Controls Overview..... 44
Climate Control Functions............ 50
Automatic Temperature Control (ATC)..... 50
Operating Tips................... 51
WINDOWS........................ 52Power Window Controls.............. 52
Auto-Down Feature................ 52
Auto-Up Feature With Anti-Pinch Protection . 53
Window Lockout Switch............. 53
Wind Buffeting.................. 53
POWER SUNROOF — IF EQUIPPED........... 54Opening Sunroof.................. 54
Closing Sunroof.................. 54
Sunshade Operation................ 55
Pinch Protect Feature............... 55
Venting Sunroof — Express........... 55
Sunroof Maintenance............... 55
Relearn Procedure................. 55
TABLE OF CONTENTS
6

TIPS CONTROLS AND GENERAL INFORMATION . . . 320Steering Wheel Audio Controls......... 320
Reception Conditions.............. 321
Care And Maintenance............. 321
Anti-Theft Protection.............. 321
IPOD/USB/MEDIA PLAYER CONTROL......... 321Audio Jack (AUX)................ 322
USB Port..................... 322
Bluetooth Streaming Audio........... 322
UCONNECT REAR SEAT ENTERTAINMENT (RSE) SYSTEM
— IF EQUIPPED.................... 322
Getting Started................. 322
Dual Video Screen................ 324
Blu-ray Disc Player................ 324
Play Video Games................ 327
NAVIGATION — IF EQUIPPED............. 328Changing The Navigation Voice Prompt
Volume....................... 328
Finding Points Of Interest........... 330
Finding A Place By Spelling The Name . . . 330
One-Step Voice Destination Entry....... 330
Setting Your Home Location.......... 330
Home........................ 330
Adding A Stop.................. 332
Taking A Detour................. 332
Map Update.................... 332
UCONNECT PHONE................... 333Uconnect Phone (Bluetooth Hands Free
Calling)...................... 333
Pairing (Wirelessly Connecting) Your Mobile
Phone To The Uconnect System........ 335
Common Phone Commands (Examples) . . . 338
Mute (Or Unmute) Microphone During Call . 338
Transfer Ongoing Call Between Handset And
Vehicle...................... 338Phonebook.................... 338
Voice Command Tips.............. 339
Changing The Volume.............. 339
Using Do Not Disturb.............. 339
Incoming Text Messages............ 339
Helpful Tips And Common Questions To
Improve Bluetooth Performance With Your
Uconnect System................ 341
UCONNECT VOICE RECOGNITION QUICK TIPS.... 341Introducing Uconnect.............. 341
Get Started.................... 342
Basic Voice Commands............. 343
Radio........................ 343
Media....................... 343
Phone....................... 344
Voice Text Reply — If Equipped........ 345
Climate...................... 346
Navigation (4C NAV) — If Equipped..... 346
Siri Eyes Free — If Equipped......... 347
Do Not Disturb.................. 347
Android Auto — If Equipped.......... 348
Apple CarPlay — If Equipped......... 348
Additional Information............. 349
CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE.............. 350ARGENTINA................... 351
AUSTRALIA.................... 351
AUSTRIA..................... 351
BALANCE OF THE CARIBBEAN........ 351
BELGIUM..................... 352
BOLIVIA...................... 352
BRAZIL...................... 352
BULGARIA.................... 352
CHILE....................... 352
CHINA....................... 353COLOMBIA.................... 353
COSTA RICA................... 353
CROATIA...................... 353
CZECH REPUBLIC................ 353
DENMARK.................... 354
DOMINICAN REPUBLIC............ 354
ECUADOR..................... 354
EL SALVADOR.................. 354
ESTONIA..................... 354
FINLAND..................... 355
FRANCE...................... 355
GERMANY..................... 355
GREECE...................... 356
GUATEMALA................... 356
HONDURAS.................... 356
HUNGARY..................... 356
INDIA....................... 356
IRELAND..................... 357
ITALY ........................ 357
LATVIA....................... 357
LITHUANIA.................... 358
LUXEMBURG................... 358
NETHERLANDS................. 358
NEW ZEALAND.................. 359
NORWAY ...................... 359
PANAMA...................... 359
PARAGUAY.................... 359
PERU....................... 359
POLAND...................... 360
PORTUGAL.................... 360
P
UERTO RICO AND U.S. VIRGIN ISLANDS . . 360REUNION..................... 360
ROMANIA..................... 360
RUSSIA...................... 361
SERBIA...................... 361
SLOVAKIA..................... 361
TABLE OF CONTENTS
10

NOTE:
• When the child lock system is engaged, the
door can be opened only by using the out-
side door handle even though the inside
door lock is in the unlocked position.
• After disengaging the Child-Protection Door
Lock system, always test the door from the
inside to make certain it is in the desired
position.
• After engaging the Child-Protection Door
Lock system, always test the door from the
inside to make certain it is in the desired
position.
• For emergency exit with the system en-
gaged, pull up on the door lock knob (un-
locked position), roll down the window, and
open the door with the outside door handle.
WARNING!
Avoid trapping anyone in a vehicle in a
collision. Remember that the rear doors
can only be opened from the outside when
the Child-Protection locks are engaged
(locked).NOTE:
Always use this device when carrying chil-
dren. After engaging the child lock on both
rear doors, check for effective engagement by
trying to open a door with the internal handle.
Once the Child-Protection Door Lock system
is engaged, it is impossible to open the doors
from inside the vehicle. Before getting out of
the car, be sure to check that there is no one
left inside.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
WARNING!
people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
Driver Memory Seat — If Equipped
This feature allows the driver to store up to
two different memory profiles for easy recall
through a memory switch. Each memory pro-
file contains desired position settings for the
driver seat, side mirrors, and power tilt and
telescopic steering column (if equipped) and
a set of desired radio station presets. Your key
fob can also be programmed to recall the
same positions when the unlock button is
pushed.
NOTE:
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2.
25

The memory seat switch is located on the
driver’s door trim panel. The switch consists
of three buttons:
• The set (S) button, which is used to activate
the memory save function.
• The (1) and (2) buttons which are used to
recall either of two pre-programmed
memory profiles.Programming The Memory Feature
NOTE:
To create a new memory profile, perform the
following:
1. Cycle the vehicle’s ignition to the ON/
RUN position (do not start the engine).
2. Adjust all memory profile settings to de-
sired preferences (i.e., seat, side mirror,
power tilt and telescopic steering column
[if equipped], and radio station presets).
3. Push and release the set (S) button on the
memory switch.
4. Within five seconds, push and release
either of the memory buttons (1) or (2).
The instrument cluster display will dis-
play which memory position has been set.
NOTE:
• Memory profiles can be set without the
vehicle in PARK, but the vehicle must be in
PARK to recall a memory profile.
• To set a memory profile to your key fob,
refer to “Linking And Unlinking The Re-
mote Keyless Entry Key Fob To Memory” in
this section.
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory
Your key fobs can be programmed to recall
one of two pre-programmed memory profiles
by pushing the unlock button on the key fob.
NOTE:
Before programming your key fobs you must
select the “Memory Linked To Fob” feature
through the Uconnect system screen.
Refer to “Uconnect Settings” in “Multime-
dia” in your Owner’s Manual for further infor-
mation.
To program your key fobs, perform the follow-
ing:
1. Cycle the vehicle’s ignition to the OFF
position.
2. Select a desired memory profile, 1 or 2.
NOTE:
If a memory profile has not already been
set, refer to "Programming The Memory
Feature" in this section for instructions on
how to set a memory profile.
Memory Seat Buttons
GETTING TO KNOW YOUR VEHICLE
26

3. Once the profile has been recalled, push
and release the set (S) button on the
memory switch.
4. Within five seconds, push and release
button (1) or (2) accordingly. “Memory
Profile Set” (1 or 2) will display in the
instrument cluster.
5. Push and release the lock button on the
key fob within 10 seconds.
NOTE:
Your key fobs can be unlinked to your memory
settings by pushing the set (S) button, and
within 10 seconds, followed by pushing the
unlock button on the key fob.
Memory Position Recall
NOTE:
The vehicle must be in PARK to recall
memory positions. If a recall is attempted
when the vehicle is not in PARK, a message
will be displayed in the instrument cluster
display.Driver One Memory Position Recall
• To recall the memory settings for driver one
using the memory switch, push memory
button (1) on the memory switch.
• To recall the memory settings for driver one
using the key fob, push the unlock button
on the key fob linked to memory position 1.
Driver Two Memory Position Recall
• To recall the memory setting for driver two
using the memory switch, push memory
button (2) on the memory switch.
• To recall the memory settings for driver two
using the key fob, push the unlock button
on the key fob linked to memory position 2.
A recall can be canceled by pushing any of
the memory buttons during a recall (S, 1, or
2), or by pushing any of the seat adjustment
switches. When a recall is canceled, the driv-
er's seat and steering column (if equipped)
stop moving. A delay of one second will occur
before another recall can be selected.
Easy Entry/Exit Seat
This feature provides automatic driver seat
positioning to enhance driver mobility when
entering and exiting the vehicle.
The distance the driver seat moves depends
on where you have the driver seat positioned
when you cycle the vehicle’s ignition to the
OFF position.
• When you cycle the vehicle’s ignition to the
OFF position, the driver seat will move
about 2.4 inches (60 mm) rearward if the
driver seat position is greater than or equal
to 2.7 inches (67.7 mm) forward of the rear
stop. The seat will return to its previously
set position when you cycle the vehicle’s
ignition to the ACC or RUN position.
• The Easy Entry/Easy Exit feature is disabled
when the driver seat position is less than
0.9 of an inch (22.7 mm) forward of the
rear stop. At this position, there is no ben-
efit to the driver by moving the seat for Easy
Exit or Easy Entry.
Each stored memory setting will have an
associated Easy Entry and Easy Exit position.
27

NOTE:
For proper routing of a Child Seat Tether, refer
to “Occupant Restraint Systems” in “Safety”
for further information.
WARNING!
• A loose head restraint thrown forward in
a collision or hard stop could cause se-
rious injury or death to occupants of the
vehicle. Always securely stow removed
head restraints in a location outside the
occupant compartment.
• ALL the head restraints MUST be rein-
stalled in the vehicle to properly protect
the occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
STEERING WHEEL
Manual Tilt/Telescoping Steering Column
— If Equipped
This feature allows you to tilt the steering
column upward or downward. It also allows
you to lengthen or shorten the steering col-
umn. The tilt/telescoping lever is located be-
low the steering wheel at the end of the
steering column.To unlock the steering column, push the lever
downward (toward the floor). To tilt the steer-
ing column, move the steering wheel upward
or downward as desired. To lengthen or
shorten the steering column, pull the steering
wheel outward or push it inward as desired.
To lock the steering column in position, push
the lever upward until fully engaged.
Center Head Restraint Release ButtonManual Tilt/Telescoping Steering Column
Handle
33

WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column
while driving or driving with the steering
column unlocked, could cause the driver
to lose control of the vehicle. Failure to
follow this warning may result in serious
injury or death.
Power Tilt/Telescoping Steering Column
— If Equipped
This feature allows you to tilt the steering
column upward or downward. It also allows
you to lengthen or shorten the steering col-
umn. The power tilt/telescoping steering col-
umn lever is located below the multifunction
lever on the steering column.To tilt the steering column, move the lever up
or down as desired. To lengthen or shorten
the steering column, pull the lever toward you
or push the lever away from you as desired.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column
while driving or driving with the steering
column unlocked, could cause the driver
WARNING!
to lose control of the vehicle. Failure to
follow this warning may result in serious
injury or death.
Heated Steering Wheel — If Equipped
The steering wheel contains a heating ele-
ment that helps warm your hands in cold
weather. The heated steering wheel has only
one temperature setting. Once the heated
steering wheel has been turned on, it will stay
on until the operator turns it off. The heated
steering wheel may not turn on when it is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the touchscreen and within the climate
or controls screen of the touchscreen.
• Push the heated steering wheel button
once to turn the heating element on.
• Push the heated steering wheel button
a second time to turn the heating element
off.
Power Tilt/Telescoping Control
GETTING TO KNOW YOUR VEHICLE
34

NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the heated steering wheel can be pro-
grammed to come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Set-
tings” in “Multimedia” in your Owner’s
Manual for further information.
WARNING!
• Persons who are unable to feel pain to
the skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion, or other physical conditions must
exercise care when using the steering
wheel heater. It may cause burns even at
low temperatures, especially if used for
long periods.
WARNING!
• Do not place anything on the steering
wheel that insulates against heat, such
as a blanket or steering wheel covers of
any type and material. This may cause
the steering wheel heater to overheat.
MIRRORS
Power Folding Outside Mirrors — If
Equipped
If equipped with power folding mirrors, they
can be electrically folded rearward and un-
folded into the drive position.
The switch for the power folding mirrors is
located between the power mirror switches L
(left) and R (right). Push the switch once and
the mirrors will fold in, push the switch a
second time and the mirrors will return to the
normal driving position.
If the mirror is manually folded after electri-
cally cycled, a potential extra button push is
required to get the mirrors back to the homeposition. If the mirror does not electrically
fold, check for ice or dirt build up at the pivot
area which can cause excessive drag.
Automatic Power Folding Mirrors
When the Automatic Fold Mirrors feature is
enabled, the exterior mirrors will fold in when
exiting the vehicle (the ignition is OFF, all
doors are closed, and the doors are locked).
• If the exterior mirrors were auto-folded,
they will unfold when the ignition is turned
ON.
Power Folding Mirror Switch
35