high JEEP WRANGLER 2011 JK / 3.G Service Manual

The “knock-over” prevents the driver from accidentally
entering the REVERSE shift area and warns the driver
that they are about to shift the transmission into RE-
VERSE. Due to this feature, a slow shift to REVERSE can
be perceived as a high shift effort.
AUTOMATIC TRANSMISSION — IF EQUIPPED
CAUTION!
Damage to the transmission may occur if the follow-
ing precautions are not observed:
•Shift into PARK only after the vehicle has come to
a complete stop.
•Shift into or out of REVERSE only after the
vehicle has come to a complete stop and the engine
is at idle speed.(Continued)
CAUTION! (Continued)
•Do not shift from REVERSE, PARK, or NEUTRAL
into any forward gear when the engine is above
idle speed.
•Before shifting into any gear, make sure your foot
is firmly on the brake pedal.
WARNING!
It is dangerous to move the shift lever out of PARK or
NEUTRAL if the engine speed is higher than idle
speed. If your foot is not firmly on the brake pedal,
the vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and when your foot is
firmly on the brake pedal.5
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Gear Ranges
NOTE:Under extreme cold temperatures (-10°F (-23°C)
and when in DRIVE, transmission operation may be
briefly limited to only second gear operation. Normal
operation will resume once the transmission temperature
has risen to a suitable level.
DO NOT race the engine when shifting from PARK or
NEUTRAL position into another gear range.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never use PARK while the vehicle is in motion. Apply
the parking brake when leaving the vehicle in this range.
Always apply the parking brake first, then place the shift
lever in the PARK position.
WARNING!
•Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.
•It is dangerous to move the shift lever out of PARK
or NEUTRAL if the engine speed is higher than
the idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate quickly
forward or in reverse. You could lose control of the
vehicle and hit someone or something. Only shift
into gear when the engine is idling normally and
when your right foot is firmly on the brake pedal.
REVERSE
This range is for moving the vehicle backward. Use only
after the vehicle has come to a complete stop.
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NEUTRAL
This range is used when vehicle is standing for pro-
longed periods with engine running. Engine may be
started in this range. Set the parking brake and shift the
transmission into PARK if you must leave the vehicle.
NOTE:Towing, coasting, or driving the vehicle for any
other reason with the shift lever in NEUTRAL can result
in severe transmission damage. Refer to “Recreational
Towing” in “Starting and Operating” and “Towing a
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
OVERDRIVE
This range is used for most city and highway driving.
The transmission contains an electronically-controlled
fourth gear Overdrive, and will automatically shift from
DRIVE to OVERDRIVE if the following conditions are
present:
•The shift lever is in DRIVE.
•The O/D OFF switch has not been activated.
•Vehicle speed is above approximately 30 mph
(48 km/h).
When frequent transmission shifting occurs while using
Overdrive, such as when operating the vehicle under
heavy load conditions (for example, in hilly terrain,
strong head winds, or trailer towing), turning off over-
drive will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.
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Transmission Limp Home Mode
Transmission function is monitored for abnormal condi-
tions. If a condition is detected that could result in
transmission damage, the Transmission Limp Home
Mode will be engaged. In this mode, the transmission
will operate (when in DRIVE) in second gear only.
To reset the transmission, use the following procedure:
1. Stop the vehicle.
2. Move the shift lever to the PARK position.
3. Turn OFF the engine and be sure to turn the key fob to
the LOCK position.
4. Wait approximately 10 seconds, then restart the en-
gine.
5. Move the shift lever to the desired gear range.
If the problem is no longer detected, the transmission will
return to normal operation. If the problem persists,PARK, REVERSE, and NEUTRAL will continue to oper-
ate. Only second gear will operate in the DRIVE position.
Have the transmission checked at your authorized dealer
as soon as possible.
Torque Converter Clutch
A feature designed to improve fuel economy has been
added to the automatic transmission of this vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly differ-
ent feeling or response during normal operation in high
gear. When the vehicle speed drops or during accelera-
tion, the clutch automatically and smoothly disengages.
FOUR–WHEEL DRIVE OPERATION
(COMMAND-TRAC I
OR ROCK-TRAC)
Operating Instructions/Precautions
The transfer case provides four mode positions:
•2H (Two-wheel drive high range)
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•4H (Four-wheel drive high range)
•N (Neutral)
•4L (Four-wheel drive low range)The transfer case is intended to be driven in the 2H
position for normal street and highway conditions such
as hard-surfaced roads.
In the event that additional traction is required, the
transfer case 4H and 4L positions can be used to lock the
front and rear driveshafts together, forcing the front and
rear wheels to rotate at the same speed. This is accom-
plished by simply moving the shift lever to one of these
positions. The 4H and 4L positions are intended for loose,
slippery road surfaces only and not intended for normal
driving. Driving in the 4H and 4L positions on hard-
surfaced roads will cause increased tire wear and damage
to the driveline components.
The “4WD Indicator Light” (located in the instrument
cluster) alerts the driver that the vehicle is in four-wheel
drive, and the front and rear driveshafts are locked
together. The light will illuminate when the transfer case
is shifted into the 4H position.
Four-Wheel Drive Shift Controls
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NOTE:Do not attempt to shift when only the front or
rear wheels are spinning. The transfer case is not
equipped with a synchronizer, and the front and rear
driveshaft speeds must be equal for a shift to take place.
Shifting while only the front or rear wheels are spinning
can cause damage to the transfer case.
When operating your vehicle in 4L, the engine speed will
be approximately three times (four times for Rubicon
models) that of the 2H or 4H positions at a given road
speed. Take care not to overspeed the engine.
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type, and circumference on each
wheel. Any difference will adversely affect shifting and
cause damage to the transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the N
(Neutral) position without first fully engaging the
parking brake. The transfer case N (Neutral) position
disengages both the front and rear driveshaft from
the powertrain, and will allow the vehicle to move
regardless of the transmission position. The parking
brake should always be applied when the driver is
not in the vehicle.
Shift Positions
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H Position
This range is used for normal street and highway driving
on hard-surfaced roads.
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To disconnect the stabilizer/sway bar, shift to either 4H
or 4L and press the SWAY BAR switch to obtain the
off-road position. Refer to “Four-Wheel Drive Operation”
in “Starting and Operating” for further information. The
“Sway Bar Indicator Light” will flash until the stabilizer/
sway bar has been fully disconnected.
NOTE:The stabilizer/sway bar may be torque locked
due to left and right suspension height differences. This
condition is due to driving surface differences or vehicle
loading. In order for the stabilizer/sway bar to
disconnect/reconnect, the right and left halves of the bar
must be aligned. This alignment may require that the
vehicle be driven onto level ground or rocked from side
to side.
To return to on-road mode, press the SWAY BAR switch
again.WARNING!
If the stabilizer/sway bar will not return to on-road
mode, vehicle stability is greatly reduced. Do not
attempt to drive the vehicle over 18 mph (29 km/h).
Driving faster than 18 mph (29 km/h) may cause loss
of control of the vehicle, which could result in
serious injury. Contact your local authorized dealer
for assistance.
ON-ROAD DRIVING TIPS
Utility vehicles have higher ground clearance and a
narrower track to make them capable of performing in a
wide variety of off-road applications. Specific design
characteristics give them a higher center of gravity than
ordinary cars.
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An advantage of the higher ground clearance is a better
view of the road, allowing you to anticipate problems.
They are not designed for cornering at the same speeds as
conventional two-wheel drive vehicles any more than
low-slung sports cars are designed to perform satisfacto-
rily in off-road conditions. If at all possible, avoid sharp
turns or abrupt maneuvers. As with other vehicles of this
type, failure to operate this vehicle correctly may result in
loss of control or vehicle rollover.
OFF-ROAD DRIVING TIPS
Side Step Removal – If Equipped
NOTE:Prior to off-road usage, the side steps should be
removed to prevent damage.
1. Remove the two nuts from the bodyside. 2. Remove one bolt from the underside of the vehicle.
392 STARTING AND OPERATING

CAUTION!
On icy or slippery roads, do not downshift at high
engine RPM or vehicle speeds, because engine brak-
ing may cause skidding and loss of control.
Mud
Deep mud creates a great deal of suction around the tires
and is very difficult to get through. You should use
second gear (manual transmission), or DRIVE (automatic
transmission), with the transfer case in the 4L (Low)
position to maintain your momentum. If you start to slow
to a stop, try turning your steering wheel no more than a
1/4 turn quickly back and forth for additional traction.
Mud holes pose an increased threat of vehicle damage
and getting stuck. They are normally full of debris from
previous vehicles getting stuck. As a good practice beforeentering any mud hole, get out and determine how deep
it is, if there are any hidden obstacles and if the vehicle
can be safely recovered if stuck.
Sand
Soft sand is very difficult to travel through with full tire
pressure. When crossing soft, sandy spots in a trail,
maintain your vehicle’s momentum and do not stop. The
key to driving in soft sand is using the appropriate tire
pressure, accelerating slowly, avoiding abrupt maneu-
vers and maintaining the vehicle’s momentum. If you are
going to be driving on large soft sandy areas or dunes,
reduce your tire pressure to a minimum of 15 psi
(103 kPa) to allow for a greater tire surface area. Reduced
tire pressure will drastically improve your traction and
handling while driving on the soft sand, but you must
return the tires to normal air pressure before driving on
pavement or other hard surfaces. Be sure you have a way
to reinflate the tires prior to reducing the pressure.
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CAUTION!
Reduced tire pressures may cause tire unseating and
total loss of air pressure. To reduce the risk of tire
unseating, while at a reduced tire pressure, reduce
your speed and avoid sharp turns or abrupt maneu-
vers.
Crossing Obstacles (Rocks And Other High
Points)
While driving off-road, you will encounter many types of
terrain. These varying types of terrain bring different
types of obstacles. Before proceeding, review the path
ahead to determine the correct approach and your ability
to safely recover the vehicle if something goes wrong.
Keeping a firm grip on the steering wheel, bring the
vehicle to a complete stop and then inch the vehicleforward until it makes contact with the object. Apply the
throttle lightly while holding a light brake pressure and
ease the vehicle up and over the object.
WARNING!
Crossing obstacles can cause abrupt steering system
loading which could cause you to loose control of
your vehicle.
Using A Spotter
There are many times where it is hard to see the obstacle
or determine the correct path. Determining the correct
path can be extremely difficult when you are confronting
many obstacles. In these cases, have someone guide you
over, through, or around the obstacle. Have the person
stand a safe distance in front of you where they can see
the obstacle, watch your tires and undercarriage, and
guide you through.
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