KIA CADENZA 2020 Navigation System Quick Reference Guide

08
UVO service
Running the UVO
UVO
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8-2
Service restrictions
UVO services are provided via the mobile communication
network. Accordingly, the service may be restricted depending on
the mobile communication network condition. Use the network
signal strength icon (
) at the top of the screen to check the
mobile communication status.
 A
It is recommended to use the service when the number of
signal bars in the icon is 4 or more.
 A
Depending on the network signal status, access to UVO may
be restricted in the following locations:
000dInside a building or tunnel
000dMountain or forest area
000dRoad close to a cliff
000dArea densely populated with tall buildings
000dRoad under expressway or multi-level road
000dCommunication shadow area according to the service
provider’s network coverage policy
UVO service
UVO provides connected car services, such as roadside assistance
and emergency rescue, via the latest IT and communication
technologies.
When you have subscribed to UVO, you can use the UVO service
by using the [
] buttons. You can also access other useful
features using the UVO menu on your system.
 A
You must be an active UVO subscriber or within the initial
free trial period to receive UVO services, including Auto Crash
Notifi cations.
 A
Depending on the conditions such as vehicle type, system
type, and the subscribed service package, available services
may diff er.
 A
Some services may incur additional charges.
 A
Services may be modifi ed, added, or deleted by changes in
the company's policies.
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8-3
3 Enter your phone number or email address, and
then touch Submit.
 A
When you have a registered account and verifi cation code,
touch I already have a code.
4 Enter the verifi cation code you received from
MyUVO.com and then touch Submit.
 A
Now activation starts. While the activation is in progress,
the system buttons are locked.
Subscribing to the service
You must activate the service to use it on the system. An account
with MyUVO.com is required to activate the service. When you do
not have an account, create a new account to activate the service.
When you already have an account, enter the verifi cation code
you received from MyUVO.com.

8-4
Running the UVO
You can run the UVO in the system to use the service.
On the All Menus screen, touch UVO.
bfgdec
ah
a a Returns to the previous step.
b b Call to the Roadside Assistance using the UVO service.
> See “Contacting for roadside assistance.”
c c See the location information received from the UVO website
or the UVO application.
> See “Using the received location
information.”
d d Check your vehicle′s abnormal conditions and see the
diagnosis result.
> See “Using the received location information.”
e e See the information about the intervals for the last and
next maintenance services (if equipped).
> See “Checking
maintenance service intervals (if equipped).”
f f Access the UVO service to use it on the system, activate
the automatic 911 connection feature, or access modem
information.

8-5
g g Call the UVO Center to request help or make inquiries about
using the UVO service.
h h The list of menu items appears.
000eUser's Manual on Web (QR Code): Displays the QR code
that provides access to the online user manual for the
system.
 A
The screen may diff er depending on the vehicle model and
specifi cations.

8-6
3 Check the location information.
a
b
c
d
e
a a Returns to the previous step.
b b Displays the detailed information of the selected place
including the address and contact number.
c c Displays the location of the selected place on the map.
d d Dials the phone number of the location. This option is
available only when the phone number is included in the
location.
e e The list of menu items appears.
000eDelete: Can delete a location from the list.
000eUser's Manual on Web (QR Code): Displays the QR
code that provides access to the online user manual
for the system.
000eSplit Screen: Can turn on or off the split screen mode.


Using the received location information
You can view points of interest (POIs) received from the UVO
website and the UVO application and set one of them as the
destination.
1 On the All Menus screen, touch UVO >
My POIs.
2 From the list of received locations, select a place
name.
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8-7
3 See the diagnosis results and perform a required
function, as follows:
000eTo schedule a maintenance service at a preferred Kia
dealership or the nearest one, touch Schedule Service.
000eTo call the UVO center for roadside assistance, touch
Roadside Assist.
 A
A diagnosis result provided by this service is only an estimated
result based on the signals from your vehicle. Visit a Kia
Motors dealership for a detailed diagnosis.
 A
When a critical diagnostics issue is detected on your
vehicle, an automatic diagnosis starts when a warning light
illuminates on the instrument cluster. You are notifi ed of the
diagnosis result.
 A
Your preferred dealership must be registered on MyUVO.com
for you to schedule a maintenance service with it.  A
When the storage space is not suffi cient, data is automatically
deleted from the oldest ones.
 A
To make a call to the selected location, make sure that your
mobile phone has been connected to Bluetooth or Phone
Projection.
Diagnosing the vehicle
If you are curious about whether or not there is a problem with
your vehicle, you can diagnose your vehicle. With the diagnosis
result, you can also reserve a maintenance service.
1 Park your vehicle in a safe location.
 A
The vehicle must be stationary because some components
cannot be diagnosed while driving.
2 On the All Menus screen, touch UVO >
Vehicle
Diagnostics.
Remote vehicle diagnosis starts.
 A
Keep the screen on until the diagnosed result appears.
When you switch to another screen during diagnosis, the
diagnosis service is canceled.
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8-8
Contacting the UVO Center
You can contact a UVO Center representative directly to request
help or make inquiries about using the UVO services.
Perform any of the following methods:
000eOn the All Menus screen, touch UVO >
Virtual Assistant.
000ePress the [
] button on the vehicle.
 A
To end the call, touch End on the screen or press the []
button.
 A
This feature is not available during a Bluetooth call.
Checking maintenance service intervals
(if equipped)
You can see information about the intervals for the last and next
maintenance services. This feature can help you maintain your
vehicle on a regular basis.
1 On the All Menus screen, touch UVO >

Maintenance.
2 Check the maintenance information.
 A
You can see the distance driven and the number of days
since your last maintenance service. Use the information
to determine when to perform the next maintenance
service.
 A
To reset the information, touch Reset Service Intervals.
 A
To access the online user’s manual on the Maintenance
screen, touch Menu >
User's Manual on Web (QR Code)
and then scan the displayed QR code.
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8-9
Confi guring the UVO settings
You can subscribe to the UVO service or see the modem
information.
 A
For more information: > see “Confi guring the UVO settings.”
Using Voice Local Search
With UVO, you can search for locations from the online map
database by using voice commands.
If you did not update the map or system or you cannot fi nd your
destination in the navigation, you can use the latest information
from the online server to search for locations and receive
guidance.
1 Press the [] button on the vehicle.
Voice recognition starts with voice guidance.
2 After the voice guidance ends and you hear a
beep, say the POI name or Address.
 A
Depending on the system language, voice recognition
may not be supported.
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