maintenance schedule KIA NIRO PHEV 2020 Warranty and Consumer Information Guide

1
Welcome ........................................................ 2
Warranty Coverage ........................................ 3
New Vehicle Limited Warranty ..................... 4
Hybrid System Warranty ............................... 14
Anti-Perforation Limited Warranty ............. 15
Federal Emission Control Warranty ............ 17
California Emission Control Warranty ........ 25
Replacement Parts and Accessories
Limited Warranty ........................................ 31
Scheduled Maintenance Record .................. 35
Dealer Certification ..................................... 39
When you need to talk to Kia and
Roadside Assistance .................................... 40
Table of Contents
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11
New Vehicle Limited Warranty
• Maintenance services described as “Scheduled
Maintenance Services”, “Owner Maintenance
Services” or “Appearance Care” in your Owner’s
Manual.
Altered Mileage
• Any repair of a Kia Vehicle on which the odometer
has been altered or on which the actual mileage
cannot be reasonably determined.
(When replacing the speedometer, the “Speedo-
meter Replacement Record” on the inside front
cover of this manual must be filled in by an
Authorized Kia Dealer).
Extra Expenses and Damages
• Any economic loss or other incidental, special,
consequential, or exemplary damages. This includes,
without limitation, payment for loss of use of the
Kia Vehicle, lodging, car rentals, travel costs, loss of
pay and any other expenses or damages.
Tires
• Tires are warranted by the tire manufacturers and not
by Kia. In the event that you need assistance, please
contact your Kia dealer or refer to the tire warranty
pamphlets provided with your Kia Vehicle for
details.
Salvage or Total-Loss Vehicles
• Any Kia Vehicle that has ever been or should have
been issued a “salvage” title or similar
“branded”title under any state’s law; or has been
declared a “total loss” or equivalent by a financial
institution or insurance company. This exclusion
does not apply to Emission Warranties, Replacement
Parts Limited Warranty or any recalls or campaigns.
Production Changes
• Kia and its Authorized Kia Dealers reserve the right
to make changes in vehicles built and/or sold by Kia
and its Authorized Kia Dealers at any time without
incurring any obligation to make the same or similar
changes on vehicles previously built and/or sold.
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12
Maintenance
You are responsible for properly operating and
maintaining your Kia Vehicle in accordance with the
instructions described in your Owner’s Manual. If your
vehicle is used under severe driving conditions, you
must follow the maintenance requirements described in
your Owner’s Manual for severe driving conditions in
order to maintain your warranties.
Maintenance Records
You should retain maintenance records since it may be
necessary in some instances for you to prove that the
required maintenance has been performed. The
“Scheduled Maintenance Record” beginning on page 35
should be filled in when regular maintenance is
performed. Keep all receipts and make them available in
case questions rise about the services requested and
provided.
To Get Warranty Service
You must take your Kia Vehicle, along with this manual,
to an Authorized Kia Dealer in the United States during
its normal service hours. While any Authorized Kia
Dealer will perform warranty service, Kia recommends
that when possible you return to the dealership where
you purchased your Kia Vehicle in order to ensure
continuity in service and maintenance. If you have any
questions or need assistance regarding this warranty,
refer to “When You Need to Talk to Kia” starting on
page 40.
Other Terms
This warranty is applicable to Kia Vehicles registered
and normally operated in the United States.
Service and Maintenance Outside the United
States
If you are going to be driving outside the United States,
it is important that you contact us at (800) 333-4542 in
order to determine what service and warranty coverage
is available in the area you will be travelling.
Your Responsibilities in Order to Maintain Your Warranties
New Vehicle Limited Warranty
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21
from such date, whichever occurs first, except that if
the failure to conform to applicable emission
standards results from the failure of a part listed on
the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control
Warranty, this warranty shall be effective for a
period of vehicle operation that does not exceed 96
months or 80,000 miles, whichever occurs first.
3. Owner’s Warranty Responsibilities
Each Owner is required to comply with the Written
Maintenance Instructions and a claim under this
warranty may be denied on the basis of
noncompliance by the Owner with such instructions.
If and when it is considered that the vehicle’s
nonconformity with the applicable emission
standards has resulted from the Owner’s
noncompliance with those Written Maintenance
Instructions which the manufacturer considers
necessary for the vehicle to meet the standards, the
Owner may be required to submit evidence of such
compliance, and therefore, receipts and other
documents covering the performance of scheduled
Maintenance Service and proper use in accordance
with the Written Maintenance Instructions,
including but not limited to validated Scheduled Maintenance Record of this manual, should be
retained by the Owner and should be transferred to
each subsequent Owner of the Kia Vehicle.
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using
Kia Genuine Parts so that the Kia Vehicle is able to
perform in conformity with EPA regulations as
provided by this warranty. Accordingly, it is
recommended that any replacement parts used for
maintenance, repair or replacement of the Kia
Vehicle be Kia Genuine Parts, or parts equivalent to
those with which the Kia Vehicle or its engine was
originally equipped.
5. Use of Non-Kia Parts Owner may elect to use Certified Parts other than
Kia Genuine Parts in the performance of any
maintenance or repairs and such use in itself will not
invalidate this warranty. However, use of other than
Kia Genuine Parts may cause Kia to deny an
Emission Performance Warranty claim if the
Certified Part used is either defective in materials or
workmanship or not equivalent from an emission
standpoint to Kia Genuine Parts.
Federal
Emission Control Warranty
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24Federal
Emission Control Warranty
Federal Emission Control Warranty
Air Induction System
Air Cleaner Assembly
Intake Manifold
Fuel Metering System
Engine Coolant Temperature Sensor
Manifold Absolute Pressure Sensor
Wheel Speed Sensor
Fuel Injector
Fuel Delivery Line
Throttle Body
Oxygen Sensor
Pulsation Damper
Engine Control Module
* 8/80Ignition System
Spark Plugs
Spark Plugs Cable Set
Ignition Coil
Camshaft Position Sensor
Crankshaft Position Sensor
Generator
Valve Timing System
CVVT Assy
Oil Control Valve Assy
Oil Temperature Sensor Evaporative Control System
Vapor Storage Canister
Canister Close Valve
Purge Control Solenoid Valve
Fuel Pump
Fuel Tank
Fuel Filler Cap
Fuel Tank Pressure Sensor
ORVR(Vent) Valve
Rollover(Cut) Valve
Positive Crankcase
Ventilation System
PCV Valve and Hose
Catalyst and Exhaust System
Exhaust Manifold
Exhaust Manifold Catalytic Assembly * 8/80 Exhaust Pipe
Catalytic Converter Assembly * 8/80Hybrid System
Hybrid Battery Pack Assy #10/100 Battery Management System #10/100 Hybrid Power Control Unit #10/100 On Board Charger #10/100Miscellaneous Items Used In Above Systems
Hose, Clamps,Gasket or Seals
Wires, Harnesses Connectors
All Sensor(Switches,Solenoid Valves, Battery) associated with the ECM
Onboard Emission Diagnostic Device
Malfunction Indicator Light and Bulb
* 8/80 Data Link Connector * 8/80
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.
NOTE 1 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the fist required scheduled maintenance,
whichever occurs first (See Owner's Manual for required scheduled maintenance).
NOTE 2 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.
NOTE 3 : Specific Hybrid System Parts designated by "10/100" are warranted for 10 years or 100,000 miles, whichever occurs first.
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26California
Emission Control Warranty
Owner’s Warranty Responsibilities
As the Kia vehicle owner, you are responsible for the
performance of the required maintenance listed in your
owner’s manual. Kia recommends that you retain all
receipts covering maintenance on your vehicle but Kia
cannot deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your Kia vehicle to a
Kia dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the Kia vehicle owner, you should also be aware that
Kia may deny you warranty coverage if your Kia vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Kia Motors
America, Inc., Consumer Affairs Department at 1-800-
333-4542 or the California Air Resource Board at 9528
Telstar Avenue, El Monte, CA 91731 (1-800-242-4450).
Coverage
Kia Motors America, Inc. (Kia), warrants to the owner
that any vehicle certified for sale in the State of California
and registered in the State of California is designed, built
and equipped so as to conform with the emissions
standards adopted by the California Air Resources Board.
Kia warrants that this vehicle is free from defects in
material and workmanship which would cause any part on
this vehicle which affects emissions to fail to conform
with applicable requirements or to fail to pass a required
state smog check test for 3 years or 50,000 miles,
whichever occurs first. Kia also warrants that, any part on
the warranted emissions parts list in this warranty and
installed as original equipment, is free from defects in
material and workmanship which would cause this
vehicle to fail to conform with applicable regulations for 7
years or 70,000 miles, whichever first occurs.
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27
California
Emission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge. In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does
The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on the
warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs, for 2020 SULEV (Super
Ultra Low Emission Vehicle) vehicle certified as Partial
Zero-Emission Vehicle(PZEV) only, all parts covered
under the PERFORMANCE WARRANTY and the
DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are
warranted for 15 years or 150,000 miles, whichever
occurs first. Where parts are scheduled for replacement as
required maintenance, the warranty shall apply until the
first scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
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28California
Emission Control Warranty
What The Owner Must Do
It is your responsibility to perform the required
maintenance and use the vehicle in accordance with
Kia’s written instructions. Warranty coverage will not be
denied solely because there is no record of maintenance.
However, failures caused by lack of required
maintenance are not covered by the warranty. To avoid
questions as to whether the vehicle maintenance has
been performed, Kia urges that you retain all receipts
and/or maintenance records indicating that service has
been performed on the vehicle and these documents
should be transferred to any subsequent owner of the
vehicle.
Service
MAINTENANCE SERVICE CAN BE PERFORMED
BY ANY QUALIFIED SERVICE OUTLET OR BY
THE OWNER. HOWEVER, EXCEPT IN AN
EMERGENCY SITUATION (SEE EMERGENCY
SERVICE), WARRANTY SERVICE MUST BE
PERFORMED BY AN AUTHORIZED KIA DEALER.
Parts
IT IS RECOMMENDED THAT ANY REPLACEMENT
PARTS USED FOR MAINTENANCE OR FOR THE
REPAIR OF EMISSIONS CONTROL SYSTEMS BE
NEW, KIA GENUINE PARTS. However, the warranty
obligations are not dependent upon the use of any
particular brand of replacement parts. The owner may
elect to use non-Kia parts for maintenance purposes. Use
of replacement parts which are not of equivalent quality
may impair the effectiveness of emissions control systems.
What Is Not Covered By Emission Warranty
Malfunctions in any part caused by misuse, alteration,
tampering, disconnection or improper or inadequate
maintenance.
Damage to catalytic converter due to use of leaded
gasoline.
Damage resulting from fire, accident, negligence, act of
God or other events beyond the control of Kia.
Maintenance replacement parts (such as spark plugs)
beyond the first scheduled replacement point.
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35
Scheduled Maintenance Record
The service records on this and the following pages have
been designed to include the signature of your Authorized
Kia Dealer representative or other repair establishment
representative. This signed form is evidence of completion
of maintenance services and should be kept with the
receipts, repair orders and invoices in the glove box. All
records should be given to any subsequent owner of the Kia
Vehicle. Claims made during the warranty term will not
qualify under the warranty if resulting from lack of
maintenance rather than from defective material or
workmanship. Alternatively, for your convenience, you have
been provided with a vehicle maintenance Log booklet for
your use in recording your Kia vehicle’s maintenance. You
may use either to organize and maintain your records.
Scheduled Maintenance Intervals
For your reference, the chart below shows the basic
intervals of the scheduled maintenance. Refer to your
Owner’s Manual to make sure of the complete schedule.
*Refer to your Owner’s Manual for the specific conditions.
Pre-Delivery Inspection
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #1
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #2
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
7,500 MILES or
7.5 MONTHS
5,000 MILES or
5 MONTHS
NORMAL DRIVING
CONDITION
SEVERE
DRIVING
CONDITION*
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36Scheduled Maintenance Record
Service #3
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #4
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #5
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:Service #6
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #7
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #8
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
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